What's New

• Receive E-mail alerts

Name Changes: Certain pricing plan, service, feature and promotion name changes periodically occur. For a list of these changes, please click here:Name Changes

In addition to the introduction of new or revised SCA Option summaries and other summaries of individually negotiated customer contracts taking place during this month, the following briefly describes changes that are being made to the Service Publication and Price Guide. 

Effective February 14, 2019

Promotion. Introduction of the following promotion:

• Private IP European Fast Start Promotion

Effective February 15, 2019

Access. Modification. Please see the following hyperlink:

• Access

Business Connection. Modification. Please see the following hyperlinks:

• If Business Connection + is purchased with CPE included in the MRC
• If Business Connection + is purchased and CPE is purchased separately (and thus not included in the Business Connection MRC)

Managed Security Services - Analytics. Modification. Please see the following hyperlink:

• Managed Security Services - Analytics

Managed WAN - Service Level Agreement. Modification. Please see the following hyperlink:

• Managed WAN - SLA

Software and Subscription Services. Modification. Please see the following hyperlink:

• Software and Subscription Services

Voice Over IP Service. Modification. Please see the following hyperlink:

• Voice Over IP Service

Effective March 1, 2019

Audio Conferencing. Modification. Please see the following hyperlink:

• Audio Conferencing Features and Options

Ethernet Dedicated E-Line - Service Level Agreement. Modification. Please see the following hyperlink:

• Ethernet Dedicated E-Line - Service Level Agreement

Intrastate. Modification of local areas and to add some facilities-based options for some locations. Please see the following hyperlinks:

• CA Local Calling Areas
• CA Local Service Areas
• NY Local Calling Areas
• NY Local Service Areas
• VA Local Calling Areas
• VA Local Service Areas

Intrastate. Table of States. Modification. Please see the following hyperlink:

• Intrastate Table of States

Miscellaneous. Modification to add some and delete other Company facilities designated as Type 1.

Software Defined Perimeter. Modification. Please see the following hyperlink:

• Software Defined Perimeter

Unified Communications and Collaboration as a Service and/or Hosted Calling. Service Level Agreement. Modification. Please see the following hyperlink:

• Unified Communications and Collaboration as a Service and/or Hosted Calling - SLA

Verizon Risk Report. Modification. Please see the following hyperlink:

• Verizon Risk Report