What's New

Name Changes: Certain pricing plan, service, feature and promotion name changes periodically occur. For a list of these changes, please click here: Name Changes

In addition to the introduction of new or revised SCA Option summaries and other summaries of individually negotiated customer contracts taking place during this month, the following briefly describes changes that are being made to the Service Publication and Price Guide. 

Access. Modification. Please see the following hyperlink:

• Access

Identity and Access Management Services. Modification. Please see the following hyperlink:

• Identity and Access Management Services

IP Contact Center Services. Modification. Please see the following hyperlink:

• IP Contact Center Services
  

IP Contact Center Services – Service Level Attachment. Modification. Please see the following hyperlink:

• IP Contact Center Services – Service Level Attachment
  

Software and Subscription Services. Modification. Please see the following hyperlink:

• Software and Subscription Services
  

Verizon DNS Safeguard. Modification. Please see the following hyperlink:

• Verizon DNS Safeguard
  

Online Master Terms – U.S. Services. Modification. Please see the following hyperlinks:

• United States Service Agreement Master Terms
  

Professional Services. Modification. Name changes of the Digital Advisory Services SOWs. Please see the following hyperlinks:

• Digital Advisory Services SOW Tier 3 (formerly known as Bronze)
• Digital Advisory Services SOW Tier 2 (formerly known as Silver)
• Digital Advisory Services SOW Tier 1 (formerly known as Gold)
  

Unified Communications and Collaboration as a Service. Modification. Please see the following hyperlink:

• Unified Communications and Collaboration as a Service
  

Verizon Managed SIEM. Modification. Please see the following hyperlink:

• Verizon Managed SIEM
  

Voice Over IP + Usage Rates (Secure Guide). Adjustment. Please see the following hyperlink:

• Voice Over IP + Usage Rates