What's New

Name Changes: Certain pricing plan, service, feature and promotion name changes periodically occur. For a list of these changes, please click here: Name Changes

In addition to the introduction of new or revised SCA Option summaries and other summaries of individually negotiated customer contracts taking place during this month, the following briefly describes changes that are being made to the Service Publication and Price Guide. 

Ethernet Switched E-LAN – Service Level Agreement. Modification. Please see the following hyperlinks:

• Ethernet Switched E-LAN – Service Level Agreement

Ethernet Switched E-Line – Service Level Agreement. Modification. Please see the following hyperlinks: 

• Ethernet Switched E-Line – Service Level Agreement

Metro Private Line Access. Modification. Please see the following hyperlink:

• Metro Private Line Access

Unified Customer Experience. Modification. Please see the following hyperlink:

• Unified Customer Experience

Virtual Communications Express. Modification. Please see the following hyperlink:

• Virtual Communications Express

Virtual Communications Express – Service Level Agreement. Introduction of a Service Level Agreement. Please see the following hyperlink:

• Virtual Communications Express – Service Level Agreement

IP Contact Centers. Modification of International Origination Charges. Please see the following hyperlink:

• IPCC International Origination Charges

Long Distance Voice Services. Modification of Verizon Business III International Inbound Usage Charges. Please see the following hyperlink:

• Verizon Business III International Inbound Usage Charges

Software and Subscription Services. Modification. Please see the following hyperlink:

• Software and Subscription Services