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  • Creating a combined profile
In this article:
  • Getting started
  • Benefits of becoming a combined user
  • Submit Access Request

Creating a combined profile

Create a combined profile that allows you to access both My Business and Verizon Enterprise Center

Getting started

1. User must first be registered on either Verizon Enterprise Center or My Business

2. User then submits an access request from either portal

 

 

If starting from Verizon Enterprise Center

 

1. User's company must allow self-registration and the user must be registed within the company

2. User will need a wireless telephone number or wireless billing account to request access  

3. Request is sent to the user's Primary Contact (POC) for approval    

4. Once request is approved, user will have a combined profile with one ID that can be used for both MyBiz and VEC

 

If starting from My Business


1. User enters invitation code, wireline billing account or wireline circuit ID/service ID

  • If using an invitation code the user will be automatically approved
  • If using account information, the request is sent to the Primary Contact (POC) or customer care for approval
  • User's also have the option to validate their telephone number on record or have an invitation code sent to their address by postal mail
  • Once request is approved, user will have combined access

Benefits of becoming a combined user

1. Manage all of your services with one login ID

2. Access support for all services with one login ID

Submit Access Request

1. Start by selecting Access Request located under your username on the top right corner of the homescreen

2. Complete access request by entering an invitation code or account information then click Submit

3. Help is available if unable to locate the invitation code

4. With an invitation code (starting on My Biz and gaining access to VEC only) the user is able to recieve approval and gain access instantly

4. If user enters account information starting on My Biz they will gain access to VEC. Information is verified by phone/postal mail or sent to the primary contact (POC) for approval. If a POC is not identified the request will be sent to customer care.

  • If user is starting on VEC and gaining access to My Biz, request will be sent to primary contact only. 
  • learn more about Primary Contact (POC) here

5. Once a request is approved, users can toggle back and forth between Mybiz and VEC under Manage Account

6. Users can also toggle back and forth between sites  by clicking on their Username

7. New users will see a welcome message and guided tour

8. Complete the guided tour to learn about recently added features 

Related topics

  • Update your contact information

    Easily update your contact information, preferences and settings.

  • Become or remove a primary contact

    Get set up as a primary contact to update and manage your team’s access.

  • Update a user’s access, role or permissions

    Primary contacts can easily update their team's permissions

  • Keep Learning

    Access in-depth tutorials or join a related instructor-led class with our training team.

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