Creating a combined profile

Create a combined profile that allows you to access both My Business and Verizon Enterprise Center

Getting started

1. User must first be registered on either Verizon Enterprise Center or My Business

2. User then submits an access request from either portal

If starting from Verizon Enterprise Center

1. User's company must allow self-registration and the user must be registed within the company

2. User will need a wireless telephone number or wireless billing account to request access

3. Request is sent to the user's Primary Contact (POC) for approval

4. Once request is approved, user will have a combined profile with one ID that can be used for both MyBiz and VEC

If starting from My Business

1. User enters invitation code, wireline billing account or wireline circuit ID/service ID

If using an invitation code the user will be automatically approved
If using account information, the request is sent to the Primary Contact (POC) or customer care for approval
User's also have the option to validate their telephone number on record or have an invitation code sent to their address by postal mail
Once request is approved, user will have combined access

Benefits of becoming a combined user

1. Manage all of your services with one login ID

2. Access support for all services with one login ID

Submit Access Request

1. Start by selecting Access Request located under your username on the top right corner of the homescreen

2. Complete access request by entering an invitation code or account information then click Submit

3. Help is available if unable to locate the invitation code

4. With an invitation code (starting on My Biz and gaining access to VEC only) the user is able to recieve approval and gain access instantly

4. If user enters account information starting on My Biz they will gain access to VEC. Information is verified by phone/postal mail or sent to the primary contact (POC) for approval. If a POC is not identified the request will be sent to customer care.