Note: Make sure your money is in your bank account on the date you schedule your payment. Verizon charges a fee for each payment returned. Verizon also charges a late fee for payments not received on time.

To find an authorized payment location, please click here and follow instructions.

Yes, when you pay your bill by phone, a $3.50 vendor fee is applicable.

Once you've had your Verizon service for 12 months (six months for VA), we'll review your payment history to determine whether you're eligible for a refund.

The refund will be applied to your credit or debit card. If your payment card is not available, the refund will be applied to your bill.

Click here for more details on deposits.

You may see an early termination fee on your bill if you ended your contract with Verizon before the expiration date.

Yes, you can. Just go to verizon.com/PayOnline.

You will need some information to verify your account such as:

• Account number and billing zip code
• Email or mobile phone number
• Email and telephone number
• Mobile phone number & telephone number

You have several options to confirm that your payment has been received:

My Verizon
To confirm in My Verizon, sign in and:

• Select Home > Bill

Don’t have an account? Register now

Fios TV Remote
To confirm your payment was received with your Fios TV Remote select menu then:

• Select Customer Support > My Account > Bill & Payment > View My Bill
  

Review your paper bill
You can see payments made for the Previous Period under Account Summary.

• Hover over Billing > select View Bill > Recent Payments
• Customer Support > My Account > Bill & Payment > View My Bill

A Payment Arrangement is an agreed-upon plan for you to pay Verizon your account balance (current or past due) by a specific date. It tells Verizon of your intent to pay and when. You still have to make the payment on the agreed-upon date, and late fees from the original bill due date will still apply.

Note: Making a Payment Arrangement only notifies Verizon of your intent to pay. It doesn’t automatically schedule a payment unless you select Schedule Payment Now during the steps above and provide your financial information.