Factors that may affect your internet speed

Several factors can slow your internet speed:

  • Use of Wi-Fi connection versus wired
  • Components within your computer, i.e. processor speed, amount of available memory, operating system, and computer configuration variables
  • The number of applications that are running at the same time
  • The number of computers or other devices that share your internet connection
  • The quality and condition of the wiring which connects your computer(s) to the Verizon network
  • Unusual events like a network outage and failure may also reduce speed. Sometimes the internet sites customers try to access may have issues on their end related to outages, server failure or network congestion.

Learn more about Slow Wi-Fi or intermittent connection.


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