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Name Changes: Certain pricing plan, service, feature and promotion name changes periodically occur. For a list of these changes, please click here: Name Changes
In addition to the introduction of new or revised SCA Option summaries and other summaries of individually negotiated customer contracts taking place during this month, the following briefly describes changes that are being made to the Service Publication and Price Guide.
What's New
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Effective March 15, 2019
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Managed Security Services - Policy Management. Modification. Please see the following hyperlink:
Promotions. Introduction of the following promotions:
- Ethernet Switched E-Line + Fast Start v2 Promotion
- Internet Dedicated New Service Incentive Promotion
Virtual Communications Express. Rates and Charges for Non-Optimized Service. Modification. Please see the following hyperlink:
Voice Over IP Service. Modification. Please see the following hyperlink:
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Effective April 1, 2019
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Broadband. Modification. Please see the following hyperlink:
Contact Center as a Service - Virtual Contact Center. Modification. Please see the following hyperlink:
Federal Universal Service Fund. Adjustment. Please see the following hyperlink:
Internet Dedicated Service. Modification. Please see the following hyperlink:
Intrastate. Modification of local areas and to add some facilities-based options for some locations. Please see the following hyperlinks:
IP Contact Center Services. Service Level Agreement. Modification. Please see the following hyperlink:
Managed Global Network. Modification. Please see the following hyperlink:
Voice Over IP + Usage Rates. Adjustment. Please see the following hyperlink: