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VoIP Business Digital Voice

This is not your average phone setup. Help your business productivity with over 45 calling features included to enable remote work and optimal call routing.  Plus, with Business Digital Voice, enjoy mobile and desktop apps with video and audio conferencing. 

Check availability

Special offer

  • Save $85 on your first IP phone and get up to a $650 Visa Prepaid card when you order online.

    Bundle Fios Internet and Business Digital Voice and save $85 on an IP phone, plus get up to a $650 Visa Prepaid card w/select bundles with two-year term.

    Offer & pricing details

    Learn more

VoIP Business Digital Voice

This is not your average phone setup. Help your business productivity with over 45 calling features included to enable remote work and optimal call routing.  Plus, with Business Digital Voice, enjoy mobile and desktop apps with video and audio conferencing.  

Order now

Special offer

  • Save $85 on your first IP phone and get up to a $650 Visa Prepaid card when you order online.

    Bundle Fios Internet and Business Digital Voice and save $85 on an IP phone, plus get up to a $650 Visa Prepaid card w/select bundles with two-year term.

    Offer & pricing details

    Learn more

VoIP Business Digital Voice

This is not your average phone setup. Help your business productivity with over 45 calling features included to enable remote work and optimal call routing.  Plus, with Business Digital Voice, enjoy mobile and desktop apps with video and audio conferencing.  

 

Order now

45+ features

  • Business Digital Voice VoIP lines starting at $35.00/mo

    Plus taxes, fees and equipment charges w/two-year agreement and auto renewal.

     

    Offer & pricing details

    Order now

VoIP Business Digital Voice

This is not your average phone setup. Help your business productivity with over 45 calling features included to enable remote work and optimal call routing.  Plus, with Business Digital Voice, enjoy mobile and desktop apps with video and audio conferencing. 

Order now

VoIP Business Digital Voice

This is not your average phone setup. Help your business productivity with over 45 calling features included to enable remote work and optimal call routing.  Plus, with Business Digital Voice, enjoy mobile and desktop apps with video and audio conferencing. 

Order now

45+ features

  • Business Digital Voice VoIP lines starting at $35.00/mo

    Plus taxes, fees and equipment charges w/two-year agreement and auto renewal.

     

    Offer & pricing details

    Order now

VoIP Business Digital Voice

This is not your average phone setup. Help your business productivity with over 45 calling features included to enable remote work and optimal call routing.  Plus, with Business Digital Voice, enjoy mobile and desktop apps with video and audio conferencing. 

Not available in your location.

Change your location
  • Advanced calling made simple

  • VoIP Business Digital Voice is a professional communications solution that works over a secure cloud-based VoIP connection, making it easy to manage your calls on desk phones and through a mobile app to keep your business running.

VoIP Business Digital Voice is best for:

  • Employees

     

    Businesses where your customers need to be able to reach you any time

  • Cement truck

     

    Businesses that need to route calls to the right person

  • Clock

     

    Businesses that must respond quickly to customer demands and other urgent requests

    • First Business Digital Voice Line included with select higher speed Fios bundles with a 2 year term.

       

      View bundles
    • First Business Digital Voice Line included with select higher speed Fios bundles with a 2 year term. 

       

      View bundles
  • A smarter way to stay connected.

    • Unlimited nationwide calling
    • 45+ call management features
    • A secure VoIP network
    • Mobile app for working on the go
  • 1-5 VoIP lines

    $35/mo for VoIP only, without Fios Internet bundle

    Plus taxes, fees and equipment charges w/two-year agreement and auto renewal. 

    Offer & pricing details

    Need more than 5 lines?  Call a Business Digital Voice specialist 8:30 am – 6 pm EST at  1.888.850.0875

    Check availability
  • A smarter way to stay connected.

    • Unlimited nationwide calling
    • 45+ call management features
    • A secure VoIP network
    • Mobile app for working on the go
  • 1-5 VoIP lines

    $35/mo for VoIP only, without Fios Internet bundle

    Plus taxes, fees and equipment charges w/two-year agreement and auto renewal. 

    Offer & pricing details

    Need more than 5 lines?  Call a Business Digital Voice specialist 8:30 am – 6 pm EST at: 1.888.850.0875

    Order now
  • A smarter way to stay connected.

    • Unlimited nationwide calling
    • 45+ call management features
    • A secure VoIP network
    • Mobile app for working on the go
  • 1-5 VoIP lines

    $35/mo for VoIP only, without Fios Internet bundle

    Plus taxes, fees and equipment charges w/two-year agreement and auto renewal. 

    Offer & pricing details

    Need more than 5 lines?  Call a Business Digital Voice specialist 8:30 am – 6 pm EST at: 1.888.850.0875

    You can order Business Digital Voice if you have an Internet connection of at least 5 Mbps through another provider.
    Order now
  • A smarter way to stay connected.

    • Unlimited nationwide calling
    • 45+ call management features
    • A secure VoIP network
    • Mobile app for working on the go
  • 1-5 VoIP lines

    $35/mo for VoIP only, without Fios Internet bundle

    Plus taxes, fees and equipment charges w/two-year agreement and auto renewal. 

    Offer & pricing details

    Need more than 5 lines?  Call a Business Digital Voice specialist 8:30 am – 6 pm EST at: 1.888.850.0875

    You can order Business Digital Voice if you have an Internet connection of at least 5 Mbps through another provider.
    Order now
  • A smarter way to stay connected.

    • Unlimited nationwide calling
    • 45+ call management features
    • A secure VoIP network
    • Mobile app for working on the go
  • 1-5 VoIP lines

    $35/mo for VoIP only, without Fios Internet bundle

    Plus taxes, fees and equipment charges w/two-year agreement and auto renewal. 

    Offer & pricing details

    Please call or chat to order.

    Sales: 1.888.763.087

  • A smarter way to stay connected.

    • Unlimited nationwide calling
    • 45+ call management features
    • A secure VoIP network
    • Mobile app for working on the go
  • 1-5 VoIP lines

    $35/mo for VoIP only, without Fios Internet bundle

    Plus taxes, fees and equipment charges w/two-year agreement and auto renewal. 

    Offer & pricing details

    Not available in your location.

    Change your location
  • Benefits for your business

  • Person talking

    Communication options

    Enjoy over 45 calling features, including automatic call forwarding, voicemail to email, seamless call transfer between devices and more.

  • Infinity symbol

    Continuity

    Keep your business running, even during a power outage, with our cloud-based VoIP connection that can reroute calls to another preset number.

  • Mobile Apps

    Control

    Manage your calls from anywhere you have an internet connection using our app and online dashboard.

Product features

With more than 45 features, you can control your communications, improve customer experience, streamline your business and simplify your day to day.

  • bdv announcements on hold video

    Announcements On Hold

    Record your own message, advertisements, or play music for customers on hold.

  • bdv auto attendant video

    Auto Attendant

    A virtual receptionist that helps customers self-select who they need to talk to.

  • bdv business continuity video

    Business Continuity

    Automatically forward calls to a preset number to help you maintain service in the event of a power outage.

  • bdv call history video

    Call History

    See incoming, outgoing and missed calls across your business and analyze the effectiveness of your advertising.

  • bdv call park retrieve video

    Call Park/Retrieve

    Park incoming calls until the first available rep can pick up and help the customer.

  • bdv hunt group video

    Hunt Group

    Automatically transfer customers from line to line until someone at your business answers.

  • bdv mob app in progress calls video

    Mobile App: In-progress calls

    Seamlessly transfer calls between your IP and mobile phones.

  • bdv mob app outbound calls video

    Mobile App: Outbound calls

    Make and receive business calls using your mobile phone, which will appear as your office phone number on Caller ID.

  • bdv admin web portal video

    Administrator web portal

    Manage features through My Account for both the entire business and individual users.

  • bdv end user web portal video

    End user web portal

    Each user can manage their call history, voicemail and other important features through the My Phone site.

  • bdv shared all appearance video

    Shared call appearance

    Allow multiple phones to receive and make calls on behalf of another user.

  • bdv visual voicemail video

    Visual Voicemail

    See who left you a voicemail and when they called on your computer or smartphone.

View additional features +
  • 3-Way Calling

    Add a third caller to a call already in progress, no matter who initiated the call.

  • Account and User Web Portals

    Manage all aspects of your Business Digital Voice features, 24/7.

  • Anonymous Call Rejection

    Reject callers who have blocked the display of their telephone numbers.

  • Barge-In

    Need to “Barge In” on a call? Allow a user to be bridged into another user's call in progress.

  • Busy Lamp Monitoring

    See which employees are currently on the phone.

  • Group Paging

    Send an announcement to all users or a selected group on their Business Digital Voice IP Phone.

  • Call Forwarding

    Forward calls to any number and minimize missed calls.

  • Call Hold & Resume

    Put customers on hold so you can attend to their needs quickly and efficiently.

  • Call Logs w/ Click to Dial

    Return missed calls from your Call History by clicking on the phone number.

  • Call Notify

    Receive an email when your desk phone has an incoming call.

  • Call Redial

    Don't waste time typing in that long phone number again—let your phone redial for you.

  • Call Return

    Return previous calls without dialing the phone number.

  • Call Transfer

    Send calls to the right department or area of your business for efficient handling.

  • Call Waiting

    Receive a second call—busy signal free.

  • Call Waiting w/ Call Waiting ID

    Receive notification of an incoming call while another conversation is in progress.

  • Chrome™ Dialer

    See your recent calls, setup Call Forwarding, or go directly to your My Phone portal via Google Chrome™.

  • Desktop App

    Make VoIP calls from your computer as if you are on your IP Phone.

  • Do Not Disturb

    Send calls to voicemail automatically so you can work without missing a message.

  • Extension Dialing

    Quickly reach your internal employees by utilizing Extension Dialing.

  • Feature Access Codes

    Press three buttons on your phone to enable or disable multiple Business Digital Voice features.

  • Inbound Caller ID (Name & Number)

    See who is calling you right on your IP Phone display, mobile app or desktop client.

  • Monitoring

    Review your business’ incoming and outgoing calls by phone number.

  • Outbound Caller ID Blocking

    Enable users to block delivery of their identity to called parties.

  • Outgoing Calling Plan Management

    Allow or block certain call types of calls, like international calls, on a user basis.

  • Personal Phone Directory

    Give every employee their own phone directory to quickly call the numbers they dial most.

  • Selective Call Rejection

    Permit users to define criteria that cause certain incoming calls to be blocked.

  • Simultaneous Ring

    Have multiple devices ring when you receive an incoming call.

  • Speed Dial

    Don't memorize phone numbers, use Speed Dial to quickly dial to your most called contacts.

  • Unified Messaging

    Get voice tools like Voice Message Waiting Indicator, Voice Messaging Notification and Voice Messaging to Email.

  • Voice Portal

    Record greetings, auto attendant settings, and after hours messages.

  • Voicemail

    Access voicemail through any phone, your mobile or desktop client, the My Phone portal or even email.

  • Voicemail to Email

    Choose to have your voice messages delivered as .wav audio file attachments to your email.

  • Call Waiting w/ Call Waiting ID

    Receive notification of an incoming call while another conversation is in progress.

  • Instant Messaging

    Use private and group chat and sync chat across devices.

  • Meeting

    Hold meetings in personal virtual meeting rooms, launch conferences with one click and easily grant guest access.

  • Sharing

    Share files with file push and integrated screen sharing and access.

  • VoIP Devices

  • Add an IP phone to access all 45+ features, or select an analog converter if you want to keep your own equipment.

  • Yealink 3 Line IP phone

    Starter IP Phone
    Yealink T40G

  • Yealink W60P Cordless phone

    Cordless IP Phone
    Yealink W60P

  • Yealink 12 line IP phone

    Prime IP Phone
    Yealink T53WB

  • Yealink 16 line IP phone

    Professional IP Phone
    Yealink T54WB

  • Yealink IP conference phone

    Conference IP Phone
    Yealink CP920

  • AudioCodes 2-Port Analog Converter

    2-Port Analog Converter

  • AudioCodes 4-Port Analog Converter

    4-Port Analog Converter

Frequently asked questions +
  • What is VoIP?

    VoIP (Voice over Internet Protocol) is a technology that transports high quality voice calls over the internet instead of a traditional phone network.

     

    Can I use my fax, alarm or credit card lines on Business Digital Voice? 

    Fax machines require a Business Digital Voice telephone line and an analog converter (ATA) to work. Verizon Fios customers can fax unlimited pages on their Business Digital Voice line. For non-Fios customers, it is not recommended to fax more than five pages per fax. Verizon cannot guarantee your fax machine will work on a VoIP line. Credit card, alarm, fire, elevator or security lines are not supported on Business Digital Voice. You can purchase an additional copper telephone line for these purposes.

     

    What equipment do I need with Business Digital Voice

    Business Digital Voice requires IP phones that work over an internet connection. These phones allow you to manage some of your Business Digital Voice features right from the phone and provide high quality calls. Verizon offers a variety of IP phones starting at $85.00 to best fit your business needs. At this time, we do not allow customers to bring their own VoIP equipment.

    If you do not want to purchase IP Phones, you can purchase an Analog Terminal Adapter (ATA) starting at $85.00 to use with two telephones. You plug your traditional analog phone(s) into the adapter and it will run over IP. Please note: you cannot plug IP Phones into an ATA. PBX and Key Systems are not supported on ATAs. Customers faxing on Business Digital Voice will need an ATA. Please see "Can I use my fax, alarm, or credit card lines on Business Digital Voice" for more information.

     

    What is included with Business Digital Voice?

    Business Digital Voice is the premier VoIP phone system that provides big business tools for small businesses, with over 45 features to help make your business more efficient, productive and mobile. We also include mobile and desktop apps so you can manage your calls and business when you are away from your desk. Multiple call forwarding options are available so you don't miss a call.

     

    If I need help with Business Digital Voice, where can I go?

    Support is always available. Visit businessdigitalvoice.verizon.com for videos, articles, free live training sessions, and live chat to help with all your Business Digital Voice features.

     

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    See how Verizon Fios helps Drs. Brett and Irene Druger achieve their dream of becoming a fully digital office.

     

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    Mix and match products to get the right solution for your business.

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