Contact Center & CX Solutions

Fact Sheet

Connect with your customers. Verizon IP Contact Center

Aug 09, 2024

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Infographic

The Impact of Voice Call Back

Aug 06, 2024

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Infographic

A matter of trust

Building consumer confidence in data sharing and new technology

Aug 06, 2024

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Infographic

CX_Longitude_Infographic_FINAL

Aug 06, 2024

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A Virtual Think Tank Executive Summary

May 20, 2024

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Transform your customer experience.

May 14, 2024

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Infographic

Accelerating the journey to proactive AI customer experiences

A recent Verizon-commissioned white paper explores how business leaders are addressingtheir customer experience (CX) challenges. We present a selection of those findings here.

Mar 29, 2024

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Executive Brief

How personalized, proactive customer service creates next-generation customer experiences

A proactive CX approach, infused with artificial intelligence (AI) and using cloud computing and sophisticated business analytics to enable delivery of personalized, consistent experiences across channels and platforms.

Mar 28, 2024

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Solutions Brief

Verizon Branded Calling and Branded Call Display

Verizon is leading the way as one of the earliest carriers to offer RCD on IP Contact Center outbound calls.

Mar 01, 2024

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