Fact Sheet
Connect with your customers. Verizon IP Contact Center
Aug 09, 2024
Infographic
The Impact of Voice Call Back
Aug 06, 2024
Infographic
A matter of trust
Building consumer confidence in data sharing and new technology
Aug 06, 2024
Infographic
CX_Longitude_Infographic_FINAL
Aug 06, 2024
White Paper
A Virtual Think Tank Executive Summary
May 20, 2024
Infographic
Accelerating the journey to proactive AI customer experiences
A recent Verizon-commissioned white paper explores how business leaders are addressingtheir customer experience (CX) challenges. We present a selection of those findings here.
Mar 29, 2024
Executive Brief
How personalized, proactive customer service creates next-generation customer experiences
A proactive CX approach, infused with artificial intelligence (AI) and using cloud computing and sophisticated business analytics to enable delivery of personalized, consistent experiences across channels and platforms.
Mar 28, 2024
Solutions Brief
Verizon Branded Calling and Branded Call Display
Verizon is leading the way as one of the earliest carriers to offer RCD on IP Contact Center outbound calls.
Mar 01, 2024