AI for better CX: How brands can crack the code
Insights into the effect of AI on CX and where to go from here. In Verizon’s fifth CX Annual Insights report, we set out to understand the effect of using AI in CX—surveying 500 senior business executives and 5,000 consumers in seven countries. Here’s what we found.
Jan 27, 2026
Delivering AI at Scale: Infrastructure & Strategy
Learn how AI leaders emphasize planning, scalability, and broad infrastructure upgrades to deliver AI at scale, based on a study by S&P Global Market Intelligence and Verizon Business.
Jul 24, 2025
Future Schools:The Power of Connection
Learn more about how Verizon can help transform K-12 learning experiences by improving cybersecurity strategies and integrating Ai solutions for schools.
Aug 05, 2024
Emerging technologies enable better digital customer experiences
43% of companies surveyed are prioritizing a seamless customer journey with the ability to identify a customer on any channel at any point of the process.
Jul 15, 2024
2024 DBIR Executive Summary
Here are the executive summary of findings for the DBIR 2024 report. This year, the report is delving deeper into the pathway to breaches given the current threat landscape.
May 14, 2024