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    Executive Briefs

    Executive Brief

    The human connection: Using technology to create a better customer experience

    Attitudes are shifting when it comes to AI, according to Longitude and Verizon research. Digital experiences are getting more sophisticated as artificial intelligence (AI) delivers more responsive and human-like automated guidance.

    Oct 3, 2021 ,  3 min read

    Executive Brief

    5G Executive Update

    Aug 10, 2021,  23 min read

    Executive Brief

    Webinar Summary - Recreating Work as a Blend of Virtual Physical Experiences

    Jun 11, 2021,  15 min read

    Executive Brief

    2021 CX Maturity Research - South East Asia

    May 21, 2021

    Executive Brief

    2021 APAC CX Maturity Research

    May 21, 2021

    Executive Brief

    2021 CX Maturity Research - ANZ

    May 21, 2021

    Executive Brief

    Anywhere work: The future of workplace transformation

    Apr 19, 2021,  7 min read

    Executive Brief

    A matter of trust: Building consumer confidence in data sharing and new technology

    Jan 20, 2021,  2 min read

    Executive Brief

    Cyber-Espionage Report Executive insights

    Nov 5, 2020,  9 min read

    Executive Brief

    The New Digital Workplace. Overcoming the Limits of Time and Place.

    Sep 2, 2020,  11 min read

    Executive Brief

    The connected center: Deliver superior CX to boost contact center value.

    Jun 17, 2020,  9 min read

    Executive Brief

    Voice Intelligence Report Executive Summary

    Jun 4, 2020,  11 min read

    Executive Brief

    2020 Data Breach Investigations Report - Executive Summary

    May 18, 2020,  20 min read

    Report

    2020 CX Maturity Research Australia - Executive Summary

    Apr 27, 2020,  3 min read

    Executive Brief

    Mobile Security Index 2020 Executive Summary (PDF)

    Feb 23, 2020,  106 min read

    Executive Brief

    Executive Summary

    Nov 5, 2021

    Executive Brief

    2019 PSR Executive Insights

    Oct 8, 2019

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