Equipment, Devices and Services

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Mobile Plans App - Laptop Experience

Prerequisite(s):

BYOD and Verizon-sold Windows Laptops. Single device activation.
eSIM profile reserved/provisioned with Verizon Sales-Assisted or via a Self-Service order utilizing the Verizon My Business Portal.
Connect to WiFi (some exceptions apply)

Order Management:

Step 1

If you’re new to Verizon, you can sign-up for Verizon service by calling the Verizon business sales team at 1-844-514-0429. If you already have Verizon service using your device's physical SIM card, you can port this number over or add a new service plan and new number to your eSIM through the My Business portal. Alternatively, you can contact us at 1-800-922-0204 to add service to your eSIM.

Log-In to My Business

Step 2

If placing an order on My Business portal. Go to Network Settings->Cellular Settings and copy IMEI.

Select <Shop>
Select <Devices>
Select <Bring your own device (BYOD). (Purchase Service Only)

Step 3

Enter IMEI or Device ID and follow screen

You can enter the device IMEI in Device ID* (e.g., IMEI) field to initiate eSIM order. If the device supports pSIM then pSIM selection options are also available for the end user to select.

Step 4

Select "I have eSIM" and follow the remaining BAU order flow until order is successfully completed.

Step 5

After successful order completion, to activate service on windows laptop ensure the device is connected to Wi-Fi to download the eSIM Profile.

Device Activation Process Steps:

Pre- step

Connect to a Wi-Fi network with internet access that does not restrict to the internet sites necessary for activation (such as your home Wi-Fi or a mobile hotspot).

Step 1

Type in “Mobile Plans” in Windows <Search Bar> and Open Mobile Plans

Step 2

Select Verizon from the available carriers.

Step 3

The following screen will be presented; press “Continue”.

Step 4

eSIM profile download is triggered and installed.

Step 5

Confirmation of Verizon Cellular Data Connected

Go back to eSIM activations

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Equipment, Devices and Services

Mobile Plans App - Laptop Experience

Prerequisite(s):

Order Management:

Step 1

Step 2

Step 3

Step 4

Step 5

Device Activation Process Steps:

Pre- step

Step 1

Step 2

Step 3

Step 4

Step 5

Let’s connect

Join the conversation.

Now, tell us where to reach you.

Congrats.
You're enrolled.

First, tell us about your organization.

All set.

Equipment, Devices and Services

Mobile Plans App - Laptop Experience

Prerequisite(s):

Order Management:

Step 1

Step 2

Step 3

Step 4

Step 5

Device Activation Process Steps:

Pre- step

Step 1

Step 2

Step 3

Step 4

Step 5

Let’s connect

Join the conversation.

Now, tell us where to reach you.

Congrats.You're enrolled.

First, tell us about your organization.

All set.

Congrats.
You're enrolled.