Rapid Response Retainer

Get proactive incident response customized to your cyber risk profile from our dedicated team of experts.

  • Minimize your time to contain and recover from a breach

  • Rapid Response Retainer gives you the expertise, tools and knowledge to prepare for and respond to cyberattacks. It’s designed to mitigate risk, augment your security personnel and control the costs of incident response.

Rapid Response Retainer is best for:

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    Organizations that can benefit from having their incident response teams augmented with on-demand expertise

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    Organizations looking to quickly contain incidents and recover from breaches backed by guaranteed SLAs

  • Shield


    Security leaders who want to proactively defend their organizations from potential attacks

  • How strong is your cybersecurity?

  • Find out with a free, personalized security rating and analysis for your organization.

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  • new security pages woman looking at monitor

    What is it?

    The service includes a core package of essential components, such as a proactive assessment, an emergency escalation protocol and a guaranteed service level agreement (SLA). It also has custom add-on service options, such as endpoint telemetry analysis, network telemetry analysis and more.

  • Two workers walk through a server room.

    How does it help you?

    It helps you proactively manage risk by optimizing your remediation measures with advanced planning, forward-deployed capabilities and on-demand resources for incident response. Plus, it helps you control the costs of defending against and recovering from cyberattacks.

When time is of the essence.

See how our Cyber Security Incident Response Team Services experts help you manage a timely incident response intended to reduce the overall impact to your organization.

Rapid Response Retainer for Public Sector

Help minimize the time it takes for your organization to contain and recover from a breach. Our experts will provide a proactive incident response customized to your cyber risk profile. Read solution brief and contact a Public Sector representative at 1-844-825-8389.

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Features of Rapid Response Retainer

  • Incident response planning

    Our experts assess your current security procedures, identify gaps and make suggestions to address them.

  • Elastic SLAs

    Use predeployed capabilities to shorten response times.

  • Tailored services

    Select the add-ons you want, from network or endpoint telemetry analysis to dark web hunting or our backbone netflow collection.

  • Dedicated emergency assistance

    Work with your own dedicated investigative liaison as a single point of contact during a breach.

  • Incident response support

    Contact our incident hotline 24/7 and get rapid help from our global teams and threat intelligence platform.

Trust 20 years of cybersecurity expertise.

For decades, the Verizon Threat Research Advisory Center (VTRAC) team has specialized in helping organizations like yours improve infrastructure defense, mitigate risk and respond to cyber threats.

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Verizon Threat Research Advisory Center (VTRAC)

Valuable resources and information

  • Verizon is named a leader by  2022 Omdia Universe for Global IT Security Services.

    Verizon is recognized as a leader in the latest Omdia Universe Global IT Security Services Universe Report. Market Leaders offer the most comprehensive, well-integrated, end-to-end cybersecurity solutions available globally. Leaders also have above-average customer experience scores.

    Read the report
  • IDC MarketScape: Worldwide Incident Readiness Services 2021 Vendor Assessment

    This IDC study presents a vendor assessment of vendors offering incident readiness services through the IDC MarketScape model. 
    Learn more
  • Prepare for complex threats

    The Cyber-Espionage Report (CER) helps you understand the threat landscape and what you can do to hunt, detect and respond to attacks.

    Read the report
  • 2023 Mobile Security Index Report

    Gain critical insights into the current mobile threat landscape, and tips from security experts for how to protect your organization.

    Learn more
  • Rapid Response Retainer solution brief

    Discover the solution’s value and see the retainer’s available options.

    Get the brief
    • 2023 Data Breach Investigations Report

      Strengthen your organization’s understanding and awareness of cybersecurity. Read our detailed analysis of 16,000+ security incidents from around the world.

      Read the report

Why Verizon

  • 50,000+

    forensic engagements and network and application penetration tests over the past 20 years

  • 700+

    digital forensic cases worked on average for Rapid Response Retainer customers worldwide each year

  • 0

    times not met a Service Level Agreement (SLA) in 17 years of operating our Rapid Response Retainer service

  • 10+ M

    alerts and 500,000+ incidents (on average) monitored each year

Let's get started.