Business and Sales Operations
Brian leads the VPS Business and Sales Operations team, which encompasses sales, marketing coordination and business operations. Brian is also responsible for operational metrics and local regulatory compliance, reporting, penalties and FCC Special Access mandates, including Performance Assurance Plan (PAP) and Carrier-to-Carrier (C2C) metrics across 10 states. Brian’s team provides direction and support for systems and reporting development, with particular insight into sales tool automation and processes, including SalesForce.com (SFDC), Verizon Rapid Delivery (VRD) and SharePoint applications. Brian’s team also provides expertise and support for customer quoting and ordering, using both VRD (Current Platform) and legacy applications, with particular focus on international customers.