Verizon Partner Solutions Exchange Learning Materials

 

 

Getting Started

To get you started within Verizon Partner Solutions Exchange, we have prepared some general guides.  

General Navigation

Learn more about navigating throughout the Verizon Partner Solutions Exchange portal

Report an Issue

Create tickets or obtain customer Care support

Legacy Applications

How to view other applications once you have logged in

My Profile

Learn how to manage a variety of features and functions from your profile

Manage the email notifications you wish to receive

Worklists

Get familiar with how to navigate within a worklist.

Process Guides

These materials are organized based on the roles frequently used within the Verizon Partner Solutions Exchange portal.

Quoting

Review the selection of quoting materials we have complied to assist in processing your requests.

Get details

Ordering

Review the selection of ordering materials we have complied to assist in processing your requests.

New installsOrder management

General Tips

  • Recommended browser: Google Chrome

  • Self resolve (some) system errors by clearing cache. Click the Tools menu (three dotted lines in the upper-right corner) , then select More tools, Clear browsing data, Clear data.

  • Login every 30 days to prevent User ID suspension

  • Subscribe to Quote, Order or Repair notifications by clicking on the Profile icon. Then navigate to Notifications and select the applicable categories.

  • The asterisk (*) is primarily used to identify when a certain field value is required.