What's New

Name Changes: Certain pricing plan, service, feature and promotion name changes periodically occur. For a list of these changes, please click here: Name Changes

In addition to the introduction of new or revised SCA Option summaries and other summaries of individually negotiated customer contracts taking place during this month, the following briefly describes changes that are being made to the Service Publication and Price Guide. 

Effective April 1, 2020

Access +. The update previously scheduled for April 1, 2020 has been withdrawn

Audio Conferencing Services. Modification. Please see the following hyperlink:

• Audio Conferencing Services

Ethernet Access. Adjustment and modification of Type 4 (CLEC Native Ethernet Tiers 27, 28, 49, 50, 93, 94, 95, 96), Type 4 (Buildings 1 and 14), monthly recurring charges and non-recurring charges that apply based on the circuit quote date. Please see the following hyperlink: 

• Rates and Charges for Ethernet Access

Ethernet Access. Introduction of Type 4 (CLEC Native Ethernet Tiers 103, 104, 105, 106, 107, 108, 109, 113, 114, 116) and Type 4 (CLEC Ethernet over HFC I). Please see the following hyperlink:

• Rates and Charges for Ethernet Access

Managed Detection Response. Introduction of a new service. Please see the following hyperlink: 

• Managed Detection Response

Managed WAN Service. Modification. Please see the following hyperlink: 

• Managed WAN Service

Managed WAN Service – Service Level Agreement. Modification. Please see the following hyperlink: 

• Managed WAN Service – Service Level Agreement

Effective April 15, 2020

Broadband. Modification. Please see the following hyperlink:

• Broadband

Condition-Based Maintenance. Introduction of a new service. Please see the following hyperlink:

• Condition-Based Maintenance

Data Center Colocation Services. Modification. Please see the following hyperlink:

• Data Center Colocation Services

Ethernet Private Line Services. Modification. Please see the following hyperlink:

• Ethernet Private Line Services

Global Data Link Services. Modification. Please see the following hyperlink:

• Global Data Link Services
  

International Private Line Services. Modification. Please see the following hyperlink:

• International Private Line Services

Internet Dedicated Renewal Incentive Promotion. Modification. Please see the following hyperlink:

• Internet Dedicated Renewal Incentive Promotion

Linear Global Data Link Services. Modification. Please see the following hyperlink:

• Linear Global Data Link Services
  

Managed LAN Service. Modification. Please see the following hyperlink:

• Managed LAN Service

Managed LAN Service – Service Level Agreement. Modification. Please see the following hyperlink:

• Managed LAN Service – Service Level Agreement
  

Managed Wireless LAN Service. Modification. Please see the following hyperlink:

• Managed Wireless LAN Service

Managed Wireless LAN Service – Service Level Agreement. Modification. Please see the following hyperlink:

• Managed Wireless LAN Service – Service Level Agreement
  

Metro Private Line Access Services. Modification. Please see the following hyperlink:

• Metro Private Line Access Services

Managed Security Services – SaaS Policy Management. Modification. Please see the following hyperlink:

• Managed Security Services - SaaS Policy Management

U.S. Private Line. Modification. Please see the following hyperlink:

• U.S. Private Line

Virtual Network Services – Service Level Agreement. Modification. Please see the following hyperlink:

• Virtual Network Services – Service Level Agreement

Effective April 22, 2020

Internet Dedicated Service. Modification. Please see the following hyperlink:

• Internet Dedicated Service