What's New

Name Changes: Certain pricing plan, service, feature and promotion name changes periodically occur. For a list of these changes, please click here: Name Changes

In addition to the introduction of new or revised SCA Option summaries and other summaries of individually negotiated customer contracts taking place during this month, the following briefly describes changes that are being made to the Service Publication and Price Guide. 

Effective June 15, 2020

Internet Dedicated Value Promotion. Introduction of a new promotion. Please see the following hyperlink:

• Interned Dedicated Value Promotion

IP Contact Center Services. Modification. Please see the following hyperlink:

• IP Contact Center Services

Managed LAN Service. Modification. Please see the following hyperlink:

• Managed LAN

Managed LAN Service – Service Level Agreement. Modification. Please see the following hyperlink:

• Managed LAN Service – Service Level Agreement

Managed WAN Optimization Service. Modification. Please see the following hyperlink:

• Managed WAN Optimization Service

Managed WAN Optimization Service – Service Level Agreement. Modification. Please see the following hyperlink:

• Managed WAN Optimization Service – Service Level Agreement

Managed WAN Service. Modification. Please see the following hyperlink:

• Managed WAN Service

Managed WAN Service – Service Level Agreement. Modification. Please see the following hyperlink:

• Managed WAN Service – Service Level Agreement

Private IP – Service Level Agreement. Modification. Please see the following hyperlink:

• Private IP – Service Level Agreement

Professional Services – Wi-Fi 6 RF Survey and Design. Introduction of a new Professional Services service. Please see the following hyperlink:

• Professional Services – Wi-Fi 6 RF Survey and Design SOW

VoIP Usage Rates. Adjustment to the VoIP Usage Rates. Please see the following hyperlink:

• VoIP Usage Rates

WAN Analysis Reporting. Modification. Please see the following hyperlink:

• WAN Analysis Reporting

WAN Analysis Reporting – Service Level Agreement. Modification. Please see the following hyperlink:

• WAN Analysis Reporting – Service Level Agreement

Wi-Fi for Business. Modification. Please see the following hyperlink:

• Wi-Fi for Business

Wi-Fi for Business – Service Level Agreement. Modification. Please see the following hyperlink:

• Wi-Fi for Business – Service Level Agreement

Effective July 1, 2020

CPE Site Preparation. Modification. Please see the following hyperlink:

• CPE Site Preparation

Ethernet Access. Adjustment and modification of Type 3 monthly recurring charges and non-recurring charges that apply based on the circuit quote date. Please see the following hyperlink:

• Rates and Charges for Ethernet Access

Ethernet Dedicated E-Line – Service Level Agreement. Modification. Please see the following hyperlink:

• Ethernet Dedicated E-Line – Service Level Agreement

Ethernet Switched E-LAN – Service Level Agreement. Modification. Please see the following hyperlink:

• Ethernet Switched E-LAN – Service Level Agreement

Ethernet Switched E-Line – Service Level Agreement. Modification. Please see the following hyperlink:

• Ethernet Switched E-Line – Service Level Agreement

Federal Universal Service Fund. Adjustment. Please see the following hyperlink:

• Federal Universal Service Fund

Managed Wireless LAN. Modification. Please see the following hyperlink:

• Managed Wireless LAN

Managed Wireless LAN – Service Level Agreement. Modification. Please see the following hyperlink:

• Managed Wireless LAN – Service Level Agreement

Professional Services. Modification. Please see the following hyperlink:

• Professional Services

Secure Gateway. Modification. Please see the following hyperlink:

• Secure Gateway

Secure Gateway – Service Level Agreement. Introduction of a new Professional Services service. Please see the following hyperlink:

• Secure Gateway – Service Level Agreement