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What's New

Name Changes: Certain pricing plan, service, feature and promotion name changes periodically occur. For a list of these changes, please click here: Name Changes

In addition to the introduction of new or revised SCA Option summaries and other summaries of individually negotiated customer contracts taking place during this month, the following briefly describes changes that are being made to the Service Publication and Price Guide.

As part of an internal restructuring, MCI Communications Services, Inc. (MCICS) and Verizon Business Network Services Inc. (VBNS) converted to limited liability companies under Delaware state law on June 30, 2020.  This conversion did not result in any changes to the regulated services or operations of MCICS or VBNS, nor to any of their assets, rights, or obligations.  MCICS and VBNS continue to be indirect, wholly-owned subsidiaries of Verizon Communications Inc. Their names changed to MCI Communications Services LLC and Verizon Business Network Services LLC.

Effective September 1, 2020

Conferencing. Modification to contracts that included Conferencing on or after March 11, 2020. Please see the following hyperlink:

DOS Defense. The modification previously scheduled for September 1, 2020 has been withdrawn.

IP Contact Center – Service Level Agreement. Modification. Please see the following hyperlink:

Metro Private Line. Modification. Please see the following hyperlink:

Metro Private Line Optical Wave Services. Modification to Section IV.2 and IV.2.10. Please see the following hyperlink:

MSS – Analytics. Modification. Please see the following hyperlink:

MSS – Cloud. Modification. Please see the following hyperlink:

MSS – Device Management. Introduction of a new service. Please see the following hyperlink:

MSS – Health Monitoring. Modification. Please see the following hyperlink:

MSS – Policy Management. Modification. Please see the following hyperlink:

MSS – Premises. Adjustment. Please see the following hyperlink:

Private IP. The modification previously scheduled for September 1, 2020 has been withdrawn.

VoIP Inbound Anti-Fraud and Authentication. Modification. Please see the following hyperlink:

Effective September 15, 2020

Broadband. Modification. Please see the following hyperlink:

Customer Premises Equipment and Related Services. Modification. Please see the following hyperlink:

Ethernet Dedicated E-Line. Modification. Please see the following hyperlink:

Ethernet Switched E-LAN. Modification. Please see the following hyperlink:


Ethernet Switched E-Line.
Modification. Please see the following hyperlink:

Internet Dedicated. Modification. Please see the following hyperlink:

Managed LAN. Modification. Please see the following hyperlink:

Managed WAN. Modification. Please see the following hyperlink:

Secure Gateway. Modification. Please see the following hyperlink:

Virtual Network Services. Modification. Please see the following hyperlink:

VoIP Usage Rates. Adjustment. Please see the following hyperlink: