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Name Changes: Certain pricing plan, service, feature and promotion name changes periodically occur. For a list of these changes, please click here: Name Changes
In addition to the introduction of new or revised SCA Option summaries and other summaries of individually negotiated customer contracts taking place during this month, the following briefly describes changes that are being made to the Service Publication and Price Guide.
As part of an internal restructuring, MCI Communications Services, Inc. (MCICS) and Verizon Business Network Services Inc. (VBNS) converted to limited liability companies under Delaware state law on June 30, 2020. This conversion did not result in any changes to the regulated services or operations of MCICS or VBNS, nor to any of their assets, rights, or obligations. MCICS and VBNS continue to be indirect, wholly-owned subsidiaries of Verizon Communications Inc. Their names changed to MCI Communications Services LLC and Verizon Business Network Services LLC.
What's New
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Effective December 23, 2020
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WebEx Calling. Virtual Communications Express has been rebranded to WebEx Calling. Please see the following hyperlink:
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Effective January 1, 2021
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Internet Dedicated Service. Modification. Please see the following hyperlink:
IP Contact Center Services – Service Level Agreement. Modification. Please see the following hyperlink:
Private IP. Modification. Please see the following hyperlink:
Professional Services – Business Transformation Workshop SOW. Modification. Please see the following hyperlink:
Professional Services – Workplace for the Future SOW. Introduction of a new Professional Services SOW. Please see the following hyperlink:
Software and Subscription Services. Modification. Please see the following hyperlink:
Wavelength Services Solution – Service Level Agreement. Modification. Please see the following hyperlink:
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Effective January 15, 2021
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CPE Site Preparation Services. Modification. Please see the following hyperlink:
Long Distance Voice Services Features. Modification. Please see the following hyperlink: