To all first responders, thank you

We’re always there for you, because you’re always there for us.

From readiness to recovery

For over 30 years, state, local and federal agencies have chosen Verizon Frontline to stand by their side. We provide the dedicated, mission-critical connectivity, support and solutions teams need to help stay in control—no matter the mission.

Sqre | Firefighter Using Mobile Device Beside Verizon Frontline Response Unit

Over 45,000 public safety agencies rely on Verizon Frontline. Our pressure-tested network is equipped with 100% battery backup and permanent generators at nearly 80% of cell towers nationwide.

Keep critical devices connected, even during severe network congestion. Powered by America’s most reliable 5G network,2 Verizon Frontline Network Slice creates a dedicated lane designed to support certified devices when pressure is at its highest.

Our experienced Verizon Frontline Crisis Response Team is equipped to show up ready—with satellite backhaul to rugged deployables — whenever and wherever you need us.

Our advanced preemption4 automatically gives top priority to first responders across our 5G and 4G networks.

Keep your agencies securely connected through challenging situations with enhanced data plans and durable smartphones.

Solutions

Secure connectivity solutions for every mission

Get high-speed, dedicated reliability wherever duty calls with our fast, secure wireless Business Internet and Private Wireless Network offerings.

Learn more

Advanced response solutions

Support high-stakes field operations in any environment with rugged devices, ad-hoc networks and asset monitoring designed to keep first responders connected.

Learn more

Secure mission-critical communications

Coordinate seamlessly and improve near real-time decision-making with reliable, interoperable solutions such as Push to Talk Plus and Group First Response.

Learn more

Situational awareness solutions

Make better-informed decisions and get timely, reliable data using critical tools, such as Wireless Network Performance Manager.

Learn more

Verizon Frontline Network Slice

From the Boston Marathon to the NFL Draft, critical communication can’t wait during high-stakes deployments. Get dedicated bandwidth built to support certified devices when traffic peaks.

Learn more

Customer stories

Setting a new standard for large-scale public safety in Irving, TX

Learn how the city prioritized first-responder connectivity for the World Cup and its annual Stars and Stripes celebration with Verizon Frontline Network Slice.


Protecting and serving in Florida with reliable communications

Discover how the Quincy Police Department keeps their citizens safe with Verizon Frontline’s mobile broadband connectivity, smartphones and more.

Advancing communications for Indianola Police

Learn how secure solutions, like mobile device management, are helping one small town keep the community safe.

Impact and advocacy

For decades, Verizon has provided communications solutions and support for public safety personnel. Learn more about our commitment to first responders. 

Verizon Frontline
Crisis Response Team

Our team is on call 24/7 to help ensure government agencies, first responders and frontline workers stay connected to mission-critical communications.

Verizon Frontline
Innovation Program

Every solution we deliver is evaluated by former first responders who know what’s at stake. Join Verizon Frontline Verified, the first 5G incubator dedicated to help build field-ready tools for emergency teams.

Verizon First Responder Advisory Council

Learn how our team of public safety experts provides strategic insights that are essential for developing and tailoring Verizon Frontline solutions to meet your needs.

Verizon First Responder Benefits Program

First responders can use two priority services for their personal wireless devices, at no additional cost.

News and events

Discover announcements and learn about Verizon-led discussions and presentations, across the country, on public safety solutions.

FAQs

For more in-depth information, explore our detailed FAQ here.

Verizon Frontline is the advanced network and technology for first responders. For more than 30 years, Verizon has partnered with the public safety community, committed to delivering secure, reliable and mission-critical communication solutions. Through this trusted partnership, we provide first responders with an award-winning network, enabled with priority and preemption; a dedicated crisis response team; an innovation program; and best-in-class, 24/7 customer support.

Verizon Frontline is available to public safety organizations, first responders and a highly select group of specialists—specifically in the medical and critical infrastructure communities—to help them achieve their missions during times of crisis. Eligibility is based on those who need it most during emergencies and critical situations—because if too many people have priority access, then no one really does. Verizon Frontline was built from the ground up to meet the unique and evolving needs of first responders and the public safety community. Those needs and responsibilities continue to evolve, and we have remained committed to working closely with the public safety community to understand and meet these ever-changing requirements. Contact our sales team to request a meeting to determine your eligibility.

To partner with Verizon Frontline, visit our contact center page. The process typically includes verifying eligibility, discussing your organization’s needs, and selecting the appropriate plan and devices.

Yes, Verizon Frontline provides dedicated network solutions, including network slicing, to prioritize first responder communications. With Verizon Frontline Network Slice-Connected Vehicle7, the first solution in our Verizon Frontline Network Slice portfolio, turn your emergency vehicle into a mobile command center. Powered by the most reliable 5G network in America.3