Chair William J. Bratton
- Executive Chairman, Teneo Risk
- Vice Chairman, Homeland Security Advisory Council
- Former Police Commissioner, New York Police Department (NYPD) and Boston Police Department (BPD)
- Former Chief, Los Angeles Police Department (LAPD)
William J. Bratton is one of the world’s most respected and trusted experts on risk and security issues. During his almost 50-year career in law enforcement, he instituted progressive change and dramatic drops in crime while leading six police departments, including seven years as Chief of the LAPD and two nonconsecutive terms as the Commissioner of the NYPD. He is the only person ever to lead the police agencies of America’s two largest cities.
As the Executive Chairman of Teneo Risk, Commissioner Bratton advises clients on risk identification, prevention and response. Teneo Risk addresses six key areas: cybersecurity, infrastructure protection, counterterrorism, health advisory, internal threat mitigation and crisis management.
Prior to assuming his role at Teneo Risk, Commissioner Bratton was the 42nd police commissioner of the city of New York from January 2014 to September 2016. It was the second time he held the post. During that time, he oversaw 32 months of declining crime, including historic lows for murders and robberies. At the same time, he initiated an unprecedented Neighborhood Policing program to close the gap between the NYPD and the communities it serves. Neighborhood Policing refocused resources on the underlying issues in individual neighborhoods, connected cops with community partners, enhanced outreach and communication strategies, and was a cornerstone of precision policing—the practice of identifying the few who create crime and disorder while safeguarding the many.
Commissioner Bratton also spearheaded the first major technological overhaul in the NYPD in years, the Mobile Digital Initiative, which gave a smartphone with custom-designed apps to every officer and put a tablet in every patrol car. These devices put an entire precinct’s data capabilities in the palm of an officer’s hand, allowing them to read details about calls for help, research locations of interest, search names and license plates, and complete paperwork—all while remaining in the field.
Additionally, the ever-changing threat picture in the world’s number one target for terrorism mandated major reforms to the NYPD’s already robust counterterrorism capabilities. In response, Commissioner Bratton developed two new units—the Critical Response Command (CRC) and the Strategic Response Group (SRG)—which now provide the city with more than 1,000 highly trained and properly equipped officers who are dedicated to counterterrorism, large-scale mobilizations, site security, and rapid deployment citywide.
A U.S. Army veteran of the Vietnam War, Commissioner Bratton began his career in 1970 as a beat cop in the BPD. In 1976, he was awarded the department’s highest citation for valor— the Schroeder Brothers Memorial Medal—for facing down a bank robber and rescuing a hostage. By 1980, he had risen to Superintendent of Police, the BPD’s highest sworn position.
In the 1990s, Commissioner Bratton established an international reputation for re-engineering police departments and fighting crime. As Chief of the New York City Transit Police, Boston Police Commissioner and in his first term as New York City Police Commissioner, he revitalized morale and cut crime in all three posts, achieving the largest crime declines in New York City’s history.
At the NYPD in 1994 and 1995, he led the development of CompStat, the internationally acclaimed command accountability system now in use by police departments nationwide. CompStat employs accurate, real-time intelligence, rapid deployment of resources, relentless follow-up and accountability systems to focus the work of police on stopping crimes before they happen.
As Los Angeles Police Chief from 2002 to 2009, in a city known for its racial tensions, entrenched gang culture and youth violence, he brought crime to historically low levels, greatly improved race relations and reached out to young people with a range of innovative police programs. At the LAPD, he also led the creation of its Real Time and Predictive Policing initiatives, while successfully implementing the country’s largest federal consent decree.
The recipient of many honors throughout his career, Commissioner Bratton was named by Security magazine as one of 2010’s most influential people in the security industry based on his leadership qualities and the positive impact that his work has made on organizations, colleagues and the general public. This was the second time in two years that he has appeared on the magazine's list of most influential security executives. In 2007, he received Governing magazine’s “Public Official of the Year Award.”
In January 1996, he appeared on the cover of TIME and was featured in the article “Finally, We’re Winning the War Against Crime.” And in 2009, for his collaborative efforts in working with U.S. and British police forces, he was recognized by Her Majesty Queen Elizabeth II with the honorary title Commander of the Most Excellent Order of the British Empire (CBE).
A noted author, commentator and consultant, Commissioner Bratton holds a bachelor’s degree from Boston State College (now the University of Massachusetts Boston) and is a graduate of the FBI National Executive Institute. At Harvard University’s Kennedy School of Government, he was a Senior Executive Fellow in criminal justice and a member of the school’s National Executive Session on Policing. He has twice served as President of the Police Executive Research Forum (PERF) and in 2009 served as President of the Major Cities Chiefs Association. He currently serves as the Vice Chairman of the Secretary of Homeland Security’s Advisory Council.
His critically acclaimed autobiography "Turnaround" with Peter Knobler was published by Random House in 1998. In 2012, Commissioner Bratton and Zachary Tumin, a senior researcher at Harvard’s John F. Kennedy School of Government, co-authored a management leadership book, "Collaborate or Perish," published by Random House. He is currently working with Peter Knobler on an untitled memoir of his almost 50-year career to be published by Random House in 2020.
Verizon First Responder Advisory Council
Learn best practices and trends to watch from top public safety leaders.
For nearly three decades, Verizon has supported public safety with an unwavering commitment and has been receiving counsel from many of the country's most respected public safety leaders. We formalized this relationship by establishing the Verizon First Responder Council in 2019, and now invite public safety agencies across the nation to take advantage of the Council's knowledge and leadership.
Over the next several months, the Council will host a series of engagements, including events, webinars, meetings and conversations, where the public safety community can interact with leaders like Council Chair William Bratton, former NYPD Commissioner and Chief of the LAPD.
How a 9/11 hero worked to rebuild New York’s fire department
Sal Cassano spent more than four decades in the New York City Fire Department, serving as a crucial leader before, during and after the Sept. 11, 2001 terrorist attacks that took the lives of more than 300 members of the department.
Listen to the podcast


The Verizon First Responder Advisory Council Charter
The Verizon First Responder Advisory Council was formed in 2019 to provide strategic input and advice to Verizon’s public safety segment. The Council is made up of highly respected and accomplished leaders who represent all facets of the public safety community, including emergency management, fire, public health and law enforcement.
The Council provides public safety thought leadership to Verizon and to the first responder agencies and communities that Verizon and its partners serve. The Council helps Verizon focus on the most important industry trends, priorities and needs affecting first responders so that Verizon can equip public safety professionals with the reliable, innovative, tailored solutions and technologies necessary to help keep them and our communities safe.
Meet the Council
We invite public safety agencies across the nation to take advantage of the expertise and guidance of the Verizon First Responder Advisory Council through events, webinars, meetings and conversations.

Chair William J. Bratton
- Chair, Homeland Security Advisory Council
- Executive Chairman, Teneo Risk
- Former Police Commissioner, New York Police Department (NYPD) and Boston Police Department (BPD)
- Former Chief, Los Angeles Police Department (LAPD)

Susan Benton
- Victim Assistance Coordinator, Diocese of Venice
- Former Sheriff of Highlands County, Florida
- Past President Florida Sheriffs Association
- Former Lieutenant of Criminal Investigations

David Cagno
- Senior Vice President, Teneo Risk
- Former Lieutenant Commander, New York Police Department (NYPD)

Salvatore Cassano
- Senior Managing Director of Consulting and Lobbying Groups, Pitta Bishop & Del Giorno
- Former Fire Commissioner, Fire Department of New York (FDNY)

Brian Dugan
- Tampa Chief of Police (Retired)
- Member, International Association of Chiefs of Police, Police Executive Research Forum, and Board of Directors of the Tampa Police Foundation
- Former Security Representative, National Hockey League

Kara Kalkbrenner
- Former Chief Phoenix Fire Department
- Graduate from the Naval Postgraduate School
- Adjunct instructor for the Fire Services program at Maricopa County Community Colleges.

Sandy Jo MacArthur
- First Responder Training and Education Consultant
- Former Assistant Chief, Office of Administrative Services, Los Angeles Police Department (LAPD)
- Former Captain, Civil Rights Integrity Division, LAPD

Edward P. Plaugher
- Member, Charity Rebuilding NOMADS
- Former Fire Chief, Arlington County, VA
- Former Deputy Fire Chief, Fairfax County, VA
- Former Assistant Executive Director, International Association of Fire Chiefs (IAFC)

Charles H. Ramsey
- Public Safety Advisor, U.S. Conference of Mayors
- Former Commissioner, Philadelphia Police Department
- Former Chief, Metropolitan (Washington, DC) Police Department

Ellis M. Stanley Sr.
- Managing Partner, Ellis Stanley Partners
- Chair, Global Board of Directors, International Association of Emergency Managers (IAEM)
- Former Director, Atlanta-Fulton County Emergency Management Agency
- Former General Manager, Emergency Preparedness Department, City of Los Angeles

Karen P. Tandy
- Vice Chair, Homeland Security Advisory Council and Commission on Combating Synthetic Opioid Trafficking
- Chairwoman, Board of Directors, National Center for Missing and Exploited Children
- Former Administrator, U.S. Drug Enforcement Administration
- Former U.S. Associate Deputy Attorney General
- Former Chairwoman, Board of Directors, National Law Enforcement Officers Memorial Fund
