Rapid Response Retainer

  • Overview

  • Rapid Response Retainer gives you access to the expertise, tools and knowledge to prepare for and respond to cyberattacks. It is designed to speed containment and response, mitigate the destruction and theft of data, preserve evidence and protect your organization's reputation.

    The service helps you proactively manage risk by optimizing your remediation measures with advanced planning and custom, forward-deployed capabilities. It allows you to augment your incident response with on-demand resources and helps you manage the costs of defending against cyberattacks linked to business outcomes.

    You rely on your data, systems and networks to compete and succeed in today’s world. This means that taking action after your assets or data are compromised can expose your organization to undue risk. The faster you respond to a security breach—and the more you prepare for incidents and breaches—the better.

    The Verizon Threat Research Advisory Center (VTRAC) Rapid Response Retainer can help you and your organization get ahead of cyber risk to responsibly and holistically secure data and systems in order to quickly contain a threat and recover from a breach. The solution takes into account cybersecurity incidents across your on-premises and cloud infrastructure while contextualizing threats for intelligent response. Rapid Response Retainer provides proactive incident response capabilities customized to your cyber risk profile—so you can get back to business as quickly as possible.

  • Features

    Rapid Response Retainer gives you proactive incident response capabilities customized to your cyber risk profile. That can help you get ahead of threats to manage cyber risk, augment your incident response team with hard-to-find security expertise and manage the costs of incidents. Holistically protect the data and systems that keep your business running with Rapid Response Retainer.

    Core solution components

    • 24/7 emergency hotline
    • SLAs for phone and onsite support 
    • Flexible annual assessment options 
    • Designated investigative liaison 
    • Discounted hourly rates
    • Weekly threat intelligence summaries
    • Mobile application (coming soon)

    Add on Capabilities

    • Network Telemetry Analysis
    • Prepaid hours
    • Dark web hunting
    • Endpoint Telemetry Analysis
    • Backbone NetFlow Collection
    • Additional assessment packages
  • The Verizon Advantage

  • We bring a lot to the table. As a wholesale service provider, Verizon Partner Solutions provides voice, data and internet solutions through our global Private IP network in more than 150 countries. We deliver high capacity and fast performance through standards-based 100 Gigabit Ethernet on our IP backbone network, and have more than 81 IP Nodes across 60 U.S. Cities.

    Your customers can benefit from a diverse portfolio of world-class networking solutions. Whether you’re a carrier, local provider, ISP, aggregator, reseller or content provider, we can help you deliver seamless and innovative local and global networking. Help your customers take advantage of our Data Networking, Access and Ethernet, Internet Access, IP Data, Optical Ring, Security, Voice and many more solutions. We’ve honed our strong Service Level Agreements (SLAs), technical expertise and customizable services to help you—our wholesale partners—deliver on your unique business goals.


  • We specialize in helping wholesale carriers, resellers and third-party agents of all sizes take on their customer’s biggest challenges.

  • Sales

    Contact us.

    Contact a rep

  • Support

    Get the help you need.

    VPS support