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Set-top box and DVR
Download the user guide for your set-top box or DVR model below for detailed information on activation, features, dimensions, wiring and more. Review energy efficiency information for set-top boxes, DVRs, and small network equipment below.
- Cisco set-top boxes won’t transmit video content for Fios TV service on or after August 23, 2024.
- Motorola set-top boxes won’t transmit video content for Fios TV service on or after April 15, 2025. To avoid interruption in your service and to provide an even better viewing experience, we encourage you to upgrade as soon as possible.
- Verizon will no longer offer new CableCARDs or Digital Adapters. If you want to upgrade your existing TV equipment, call 1-800-837-4966.
Self installation tools
Sign into My Verizon to access the self-installation tool from your dashboard. This tool can help with both the installation and activation process. Activation takes approximately 20 minutes.
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User guides and features
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Advanced DVR equipment
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Fios TV One Video Media Server (4100):- Record and store HD programs (up to 200 hours)
- Record multiple programs simultaneously (up to 12)
- Control live TV (pause, play and rewind all TVs up to 10 TVs; no DCT700/Cablecard )
- Access recording capabilities/features from multiple rooms and Set-top Boxes
- View and manage your recordings and DVR settings remotely (on compatible smartphone or online)
- View and manage your recordings and DVR settings remotely (on compatible smartphone or online)
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Fios TV One Mini (ipc4100)
- Must be paired with Fios TV One VMS
- View and manage your recording to the Fios TV One
- Control live TV (pause, play, rewind and resume)
Video Media Server 1100:- Record and store HD programs (up to 200 hours)
- Record multiple programs simultaneously (up to 12)
- Control live TV (pause, play and rewind all TVs up to 10 TVs; no DCT700/Cablecard )
- Access recording capabilities/features from multiple rooms and Set-top Boxes
- View and manage your recordings and DVR settings remotely (on compatible smartphone or online)
- View and manage your recordings and DVR settings remotely (on compatible smartphone or online)
IPC 1100
- Must be paired with VMS1100
- View and manage your recording to the VMS1100
- Control live TV (pause, play, rewind and resume)
- Record and store HD programs (up to 200 hours)
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Set-top Boxes and DVR equipment
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Motorola 7232-P2
Multi-Room DVR:- Record and store HD programs (up to 50 hours)
- Record multiple programs simultaneously (up to two)
- Control live TV (only to main)
Motorola 7216
HD DVR:- Record and store HD programs
- Record multiple programs simultaneously (up to two)
- Control live TV (only to main)
Motorola 7100-P2 HD
Set-top Box:- HD Set-top Box
- Supports the onscreen Interactive Media Guide menu with access to Pay Per View, On Demand, parental controls and favorite channel recall
- No clock feature
Motorola 7100-P1 HD
Set-top Box:- All-digital HD Set-top Box
- Supports the onscreen Interactive Media Guide menu with access to Pay Per View, On Demand, CD quality music, parental controls and favorite channel recall
- Displays clock and/or channel
Cisco CHS 435
HD DVR:- Record and store HD programs (up to 50 hours)
- Record multiple programs simultaneously (up to 2)
- Control live TV (only to main)
Cisco CHS 335
HD Set-top Box:- All-digital HD Set-top Box
- Supports the onscreen Interactive Media Guide menu with access to Pay Per View, On Demand, CD quality music, parental controls and favorite channel recall
- Displays clock and/or channel
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Standard equipment
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Motorola 2500
Standard Definition (SD):- All-Digital video and sound SD Set-top Box
- Supports the onscreen Interactive Media Guide menu with access to Pay Per View, On Demand, parental controls and favorite channel recall
- Displays the channel and/or time
Motorola DCT-700
Digital Adapter:- Provides access to settings and parental controls
- Order SD Pay Per View
- Not available in all markets
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Learn about Verizon's Set-top Box Energy Information
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Verizon Set-top Box (STB) Energy Information
As Verizon is a signatory to the Voluntary Agreement for Ongoing Improvement to the Energy Efficiency of Set-top Boxes (STB), below please find the energy usage of Verizon’s STB models procured since January 1, 2014.Make Model Type Features On Power (W)
Sleep Power (W) APD Power (W) TEC (kWh/yr) Motorola 7100 P2 Cable AVP, CC, HD, HNI 15.6 N/A N/A 136.7 Motorola 7232 P2 Cable AVP, CC, HD, HNI, DVR, MR, MS 22.7 N/A N/A 198.8 Cisco 335 P2 Cable AVP, CC, HD, HNI 16.2 N/A N/A 142 Cisco 435 P2 Cable AVP, CC, HD, HNI, DVR, MR, MS 22.5 N/A N/A 197.1 Arris VMS P1 Cable AVP, CC, HD, HNI, DVR, MR, MS 22.46 N/A N/A 196.6 Arris IPC P1 Cable AVP, HD, HNI 8.7 N/A N/A 76.2 Arris IPC P2 Cable AVP, HD, HNI 7 N/A N/A 61.3 Commscope VMS4100 Cable AVP, MS, MS-A, XCD, XCD-A, CC, DVR, MR, M-HNI, HEVP, UHD 19.68 N/A N/A 146.1 Commscope VMS4100P2 Cable APD, AVP-A, DVR, M-HNI, MR, MS, MS-A, XCD, XCD-A, HEVP, UHD-4 19.70 N/A N/A 147.0 Commscope IPC4100 IP APD, HNI, M-HNI,WiFiHP-AC, WiFi Addl HP, HEVP, UHD-4 8.80 N/A N/A 60.0 Commscope F3544K49203
IP
WLP-n, WLP-ac, HEVP, UHD3.91 2.27 NA 29.0 Commscope VMS4100ATV Cable AVP-A, DVR, M-HNI, MR, MS, MS-A, XCD, XCD-A, HEVP, UHD-4 10.92 10.92 NA 96.0 WNC JS7E IP DVR, DVR-A, HNI, MR, MS, HEVP, UHD-4 6.8 6.8 N/A 61.0 Features Key Shortcut Feature Name APD Automatic Power Down enabled by default AVP Advanced Video Processing CC CableCARD D2 DOCSIS 2.0 DVR Digital Video Recorder DVR-A Digital Video Recorder - Additional HD High Definition HNI Home Networking Interface MR Multi-room MS Multi-stream MS-A Multi-stream - Additional UHD Ultra High Definition W-HNI Home Networking Interface - WiFi XCD Transcode XCD-A Transcode - Additional -
Learn about Verizon's Small Networking Equipment (SNE) Energy Information
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The following is energy efficiency information for Small Networking Equipment (SNE) devices purchased by Verizon since January 2015. The configuration used in testing is based on the test procedures defined in the “Voluntary Agreement for Ongoing Improvement to the Energy Efficiency of Small Network Equipment.” The energy consumption for each individual SNE device may vary.
The Base Type descriptions and Features descriptions are provided in separate tables below. For the features, a number following the feature indicates the quantities of that interface. For example, a feature of Fast Eth LAN (4) indicates the device has four Fast Ethernet LAN ports. If there is no number listed, then the quantity for that feature is one (1).
SNE Energy Information
Brand Model Name Description Base Type Features Idle Power (Watts) Actiontec GT784WNV DSL Gateway IAD ADSL2+ Fast Eth LAN (4), Wi-Fi (n) LP, USB 2 6.09 DLink DSL-2750B DSL Gateway IAD ADSL2+ Fast Eth LAN (4), Wi-Fi (n) LP, USB 2 5.05 DLink DSL-6300V VDSL2 Modem Basic VDSL2 (30a) Fast Eth LAN 6.46 DLink DGS-1005G 5-port GE switch Basic LNE GigE LAN (5) 1.56 Actiontec WCB3000N Wireless Eth Coax Bridge Basic LNE GigE LAN (2), Wi-Fi (n) HP (2), MoCA 7.34 Actiontec WCB6200Q Network Extender Advanced LNE GigE LAN (2), Wi-Fi (n) HP, Wi-Fi (ac) HP, Wi-Fi above 2x2 HP (2), MoCA 9.21 Actiontec MI424WR-Rev I Broadband Home Router IAD MoCA GigE Backup WAN, GigE LAN (4), Wi-Fi (n) HP, MoCA, USB 2 (2) 11.55 Verizon FiOS-G1100 Broadband Home Router IAD MoCA GigE Backup WAN, GigE LAN (4), Wi-Fi (n) HP, Wi-Fi (ac) HP, Wi-Fi above 2x2 HP (2), MoCA, USB 2 (2), Z-wave 10.43 Actiontec ECB5240 Network Adapter Advanced LNE GigE LAN (4), MoCA 4.91 Arcadyan Fios Router Broadband Home Router IAD MoCA GigE Backup WAN, GigE LAN (4), Wi-Fi (2.4 GHz) HP, Wi-Fi (2.4 GHz) above 2x2 HP (6), Wi-Fi (5 GHz) HP (2), 802.11n 256 QAM, MOCA, USB 3, Bluetooth, PCIe (3), AP 5K-10K DMIPS 11.78 Arcadyan Fios Extender Network Extender Advanced LNE GigE LAN (2), Wi-Fi (2.4 GHz) HP, Wi-Fi (2.4 GHz) above 2x2 HP (6), Wi-Fi (5 GHz) HP (2), 802.11n 256 QAM, MoCA, PCIe (3), AP 5K-10K DMIPS 10.12 Verizon Verizon Router (CR1000A) Broadband Home Router IAD 10 GigE IAD 10GigE, 10 GigE LAN Active, 2.5GigE LAN Active, 2.5GigE LAN, Wi-Fi (2.4 GHz) HP, Wi-Fi (2.4 GHz) above 2x2 HP (2), Wi-Fi (5 GHz) HP, Wi-Fi (5 GHz) above 2x2 HP (2), Wi-Fi (6 GHz) at 160MHz LP, Wi-Fi (6 GHz) at 160MHz above 2x2 LP (2), 802.11n 256 QAM, MoCA, USB 3, PCIe Gen3, AP 5K-10K DMIPS, AP >10K DMIPS (2) 22.45 Verizon Verizon Router (CR1000B) Broadband Home Router IAD 10 GigE IAD 10GigE, 10 GigE LAN Active, 2.5GigE LAN Active, 2.5GigE LAN, Wi-Fi (2.4 GHz) HP, Wi-Fi (2.4 GHz) above 2x2 HP (2), Wi-Fi (5 GHz) at 160MHz HP, Wi-Fi (5 GHz) at 160MHz above 2x2 HP (2), Wi-Fi (6 GHz) at 160MHz LP, Wi-Fi (6 GHz) at 160MHz above 2x2 LP (2), 802.11n 256QAM, MoCA, USB 3, PCIe Gen3 (3), AP 5K-10K DMIPS, AP >10K DMIPS (5) 26.87 Verizon MoCA Ethernet Adapter (Singleport) Network Adapter Advanced LNE 2.5GigE LAN Active, MoCA 2.31 Verizon MoCA Ethernet Adapter (Multiport) Network Adapter Advanced LNE GigE LAN (3), 2.5GigE LAN Active, MoCA 3.97 Verizon Wi-Fi Extender Mini (CME1000) Network Extender Advanced LNE Wi-Fi (2.4 GHz) HP, Wi-Fi (5 GHz) HP, Wi-Fi (6 GHz) LP at 160 MHz, Wi-Fi (6 GHz) at 160 MHz above 2x2 LP (2) 8.27 Verizon Verizon Wi-Fi Extender (CE1000A) Network Extender Advanced LNE GigE LAN, 2.5 GigE LAN Active, Wi-Fi (2.4 GHz) HP, Wi-Fi (2.4 GHz) above 2x2 HP (2), Wi-Fi (5 GHz) LP, Wi-Fi (5 GHz) above 2x2 LP (2), Wi-Fi (5 GHz) at 160 MHz LP, Wi-Fi (5 GHz) above 2x2 LP (2), Wi-Fi (6 GHz) at 160MHz LP, Wi-Fi (6 GHz) at 160MHz above 2x2 LP (2), 802.11n 256 QAM, MoCA, PCIe, AP 5K-10K DMIPS, AP > 10K DMIPS 12.78 Base Type List
Base Type Base Type Description IAD ADSL2+ Integrated Access Device with ADSL2plus WAN connection Basic VDSL2 (30a) Basic modem with VDSL2 (profiles including 30a) WAN connections Basic LNE Local Network Equipment without IAD functionality IAD MoCA Integrated Access Device with MoCA 1.1/2.0 WAN IAD 10GigE Integrated Access Device with 10GigE WAN Feature List
Feature Feature Description GigE Backup WAN Gigabit Ethernet WAN SFP Backup WAN SFP Present (1000BaseLX/SX or GPON) VDSL2 Simul WAN VDSL2 (8, 12a, 17a, but not 30a) VDSL2 (30a) Simul WAN VDSL (profile 30a) D3 above 4x4 DOCSIS 3.0 additional power allowance for each additional 4 downstream channels Fast E LAN 1 Fast Ethernet port GigE LAN 1 Gigabit Ethernet port 2.5GigE LAN Active 2.5GigE port connected (active link) 2.5GigE LAN 2.5GigE port not connected 10GigE LAN Active 10GigE port connected (active link) Wi-Fi (n) LP Wi-Fi IEEE 802.11n radio at 2.4 GHz or at 5.0 GHz with a conducted output power less than 200 mW per chain (up to 2x2, i.e. 400 mW) Wi-Fi (ac) LP Wi-Fi, IEEE 802.11ac radio at 5 GHz with a conducted output power less than 200 mW per chain (up to 2x2, i.e. 400 mW) Wi-Fi above 2x2 LP Additional allowance per RF chain above a 2x2 MIMO configuration (e.g., for 3x3 and 4x4) with a conducted output power less than 200 mW per chain Wi-Fi (n) HP Wi-Fi IEEE 802.11n radio at 2.4 GHz or at 5.0 GHz with a conducted output power greater than or equal to 200 mW per chain (up to 2x2, i.e. 400 mW) Wi-Fi (ac) HP Wi-Fi, IEEE 802.11ac radio at 5 GHz with a conducted output power greater than or equal to 200 mW per chain (up to 2x2, i.e. 400 mW) Wi-Fi above 2x2 HP Additional allowance per RF chain above a 2x2 MIMO configuration (e.g., for 3x3 and 4x4) with a conducted output power greater than 200 mW per chain 802.11n 256 QAM Wi-Fi IEEE 802.11n at 2.4GHz supporting 256-QAM HPNA HPNA MoCA MoCA 1.1/2.0/2.5 FXS FXS DECT DECT USB 2 USB 2.0 - no load connected USB 3 USB 3.0 - no load connected SATA SATA - no load connected BATTERY Built-in back-up battery Bluetooth Bluetooth ZigBee ZigBee Z-wave Z-wave PCIe PCIe Interface Gen 1 & 2 (Connected) PCIe Gen 3 PCIe Gen 3 Base (includes first lane) AP 5K-10K DMIPS Application Processor > 5K DMIPS AP > 10K DMIPS Application Processor > 10K DMIPS (for every additional 5K DMIPS) Wi-Fi (2.4 GHz) LP Wi-Fi 2.4 GHz radio with a conducted output power of less than 200 mW per chain up to 2x2 Wi-Fi (2.4 GHz) above 2x2 LP Additional allowance per RF chain above 2x2 MIMO at 2.4 GHz with a conducted output power of less than 200 mW per chain Wi-Fi (5 GHz) LP Wi-Fi 5 GHz radio up to 80 MHz channel bandwidth with a conducted output power of less than 200 mW per chain up to 2x2 Wi-Fi (5 GHz) above 2x2 LP Additional allowance per RF chain above 2x2 MIMO at 5 GHz up to 80 MHz channel bandwidth with a conducted output power of less than 200 mW per chain Wi-Fi (5 GHz) at 160 MHz LP Wi-Fi 5 GHz radio at 160 MHz channel bandwidth with a conducted output power of less than 200 mW per chain up to 2x2 Wi-Fi (5 GHz) at 160 MHz above 2x2 LP Additional allowance per RF chain above 2x2 MIMO at 5 GHz at 160 MHz channel bandwidth with a conducted output power of less than 200 mW per chain Wi-Fi (6 GHz) LP Wi-Fi 6 GHz radio up to 80 MHz channel bandwidth with a conducted output power of less than 200 mW per chain up to 2x2 Wi-Fi (6 GHz) above 2x2 LP Additional allowance per RF chain above 2x2 MIMO at 6 GHz up to 80 MHz channel bandwidth with a conducted output power of less than 200 mW per chain W-iFi (6 GHz) at 160Mhz LP Wi-Fi 6 GHz radio at 160 MHz channel bandwidth with a conducted output power of less than 200 mW per chain up to 2x2 Wi-Fi (6 GHz) at 160 MHz above 2x2 LP Additional allowance per RF chain above 2x2 MIMO at 6 GHz at 160 MHz channel bandwidth with a conducted output power of less than 200 mW per chain Wi-Fi (2.4 GHz) HP Wi-Fi 2.4 GHz radio with a conducted output power of greater than or equal to 200 mW per chain up to 2x2 Wi-Fi (2.4 GHz) above 2x2 HP Additional allowance per RF chain above 2x2 MIMO at 2.4 GHz with a conducted output power of greater than or equal to 200 mW per chain Wi-Fi (5 GHz) HP Wi-Fi 5 GHz radio up to 80 MHz channel bandwidth with a conducted output power of greater than or equal to 200 mW per chain up to 2x2 Wi-Fi (5 GHz) above 2x2 HP Additional allowance per RF chain above 2x2 MIMO at 5 GHz up to 80 MHz channel bandwidth with a conducted output power of greater than or equal to 200 mW per chain Wi-Fi (5 GHz) at 160 MHz HP Wi-Fi 5 GHz radio at 160 MHz channel bandwidth with a conducted output power of greater than or equal to 200 mW per chain up to 2x2 Wi-Fi (5 GHz) at 160 MHz above 2x2 HP Additional allowance per RF chain above 2x2 MIMO at 5 GHz at 160 MHz channel bandwidth with a conducted output power of greater than or equal to 200 mW per chain Wi-Fi (6 GHz) HP Wi-Fi 6 GHz radio up to 80 MHz channel bandwidth with a conducted output power of greater than or equal to 200 mW per chain up to 2x2 Wi-Fi (6 GHz) above 2x2 HP Additional allowance per RF chain above 2x2 MIMO at 6 GHz up to 80 MHz channel bandwidth with a conducted output power of greater than or equal to 200 mW per chain Wi-Fi (6 GHz Radio) at 160Mhz HP Wi-Fi 6 GHz radio at 160 MHz channel bandwidth with a conducted output power of greater than or equal to 200 mW per chain up to 2x2 Wi-Fi (6 GHz) at 160 MHz above 2x2 HP Additional allowance per RF chain above 2x2 MIMO at 6 GHz at 160 MHz channel bandwidth with a conducted output power of greater than or equal to 200 mW per chain -
DVR Patent Information
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The following models QIP2708, QIP6416, QIP7216, QIP7232, and CHS435HDC are licensed by TiVo under U.S. Patent Nos.:
- 6,233,389
- 7,493,015
- 7,529,465
- 6,847,778
- 5,442,390
- 6,792,195
- 7,321,716