|
Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below. Due to inactivity, your session has expired. Please sign in again to continue. |
Set-top box and DVR
Download the user guide for your set-top box or DVR model below for detailed information on activation, features, dimensions, wiring and more. Review energy efficiency information for set-top boxes, DVRs, and small network equipment below.
Important upgrade information: Cisco set-top boxes won’t transmit video content for Fios TV service on or after August 23, 2024. Motorola set-top boxes won’t transmit video content for Fios TV service on or after April 15, 2025. To avoid interruption in your service and to provide an even better viewing experience, we encourage you to upgrade as soon as possible.
Self installation tools
Sign into My Verizon to access the self-installation tool from your dashboard. This tool can help with both the installation and activation process. Activation takes approximately 20 minutes.
Don’t have an account?
User guides and features
Expand All
.jpg)
Motorola DCT-700
Digital Adapter:
Fios TV One Video Media Server (4100):
- Record and store HD programs (up to 200 hours)
- Record multiple programs simultaneously (up to 12)
- Control live TV (pause, play and rewind all TVs up to 10 TVs; no DCT700/Cablecard )
- Access recording capabilities/features from multiple rooms and Set-top Boxes
- View and manage your recordings and DVR settings remotely (on compatible smartphone or online)
- View and manage your recordings and DVR settings remotely (on compatible smartphone or online)
.jpg)
Fios TV One Mini (ipc4100)
- Must be paired with Fios TV One VMS
- View and manage your recording to the Fios TV One
- Control live TV (pause, play, rewind and resume)
Video Media Server 1100:
- Record and store HD programs (up to 200 hours)
- Record multiple programs simultaneously (up to 12)
- Control live TV (pause, play and rewind all TVs up to 10 TVs; no DCT700/Cablecard )
- Access recording capabilities/features from multiple rooms and Set-top Boxes
- View and manage your recordings and DVR settings remotely (on compatible smartphone or online)
- View and manage your recordings and DVR settings remotely (on compatible smartphone or online)
IPC 1100
- Must be paired with VMS1100
- View and manage your recording to the VMS1100
- Control live TV (pause, play, rewind and resume)
Motorola 7100-P2 HD
Set-top Box:
- HD Set-top Box
- Supports the onscreen Interactive Media Guide menu with access to Pay Per View, On Demand, parental controls and favorite channel recall
- No clock feature
Motorola 7100-P1 HD
Set-top Box:
Set-top Box:
- All-digital HD Set-top Box
- Supports the onscreen Interactive Media Guide menu with access to Pay Per View, On Demand, CD quality music, parental controls and favorite channel recall
- Displays clock and/or channel
Cisco CHS 335
HD Set-top Box:
HD Set-top Box:
- All-digital HD Set-top Box
- Supports the onscreen Interactive Media Guide menu with access to Pay Per View, On Demand, CD quality music, parental controls and favorite channel recall
- Displays clock and/or channel
Motorola 2500
Standard Definition (SD):
- All-Digital video and sound SD Set-top Box
- Supports the onscreen Interactive Media Guide menu with access to Pay Per View, On Demand, parental controls and favorite channel recall
- Displays the channel and/or time
Motorola DCT-700
Digital Adapter:
- Provides access to settings and parental controls
- Order SD Pay Per View
- Not available in all markets
| Verizon Set-top Box (STB) Energy Information As Verizon is a signatory to the Voluntary Agreement for Ongoing Improvement to the Energy Efficiency of Set-top Boxes (STB), below please find the energy usage of Verizon’s STB models procured since January 1, 2014. |
|||||||
| Make | Model | Type | Features | On Power (W) |
Sleep Power (W) | APD Power (W) | TEC (kWh/yr) |
|---|---|---|---|---|---|---|---|
| Motorola | 7100 P2 | Cable | AVP, CC, HD, HNI | 15.6 | N/A | N/A | 136.7 |
| Motorola | 7232 P2 | Cable | AVP, CC, HD, HNI, DVR, MR, MS | 22.7 | N/A | N/A | 198.8 |
| Cisco | 335 P2 | Cable | AVP, CC, HD, HNI | 16.2 | N/A | N/A | 142 |
| Cisco | 435 P2 | Cable | AVP, CC, HD, HNI, DVR, MR, MS | 22.5 | N/A | N/A | 197.1 |
| Arris | VMS P1 | Cable | AVP, CC, HD, HNI, DVR, MR, MS | 22.46 | N/A | N/A | 196.6 |
| Arris | IPC P1 | Cable | AVP, HD, HNI | 8.7 | N/A | N/A | 76.2 |
| Arris | IPC P2 | Cable | AVP, HD, HNI | 7 | N/A | N/A | 61.3 |
| Commscope | VMS4100 | Cable | AVP, MS, MS-A, XCD, XCD-A, CC, DVR, MR, M-HNI, HEVP, UHD | 19.68 | N/A | N/A | 146.1 |
| Commscope | VMS4100P2 | Cable | APD, AVP-A, DVR, M-HNI, MR, MS, MS-A, XCD, XCD-A, HEVP, UHD-4 | 19.70 | N/A | N/A | 147.0 |
| Commscope | IPC4100 | IP | APD, HNI, WiFiHP-AC, WiFi Addl HP, HEVP, UHD-4 | 8.80 | N/A | N/A | 60.0 |
| Commscope | F3544K49203 | IP |
WLP-n, WLP-ac, HEVP, UHD |
3.91 | 2.27 | NA | 29.0 |
| Commscope | VMS4100ATV | Cable | AVP-A, DVR, M-HNI, MR, MS, MS-A, XCD, XCD-A, HEVP, UHD-4 | 10.92 | 10.92 | NA | 96.0 |
| WNC | JS78 | IP | DVR, DVR-A, HNI, MR, MS, HEVP, UHD-4 | 6.8 | 6.8 | N/A | 61.0 |
| Features Key | |
| Shortcut | Feature Name |
|---|---|
| APD | Automatic Power Down enabled by default |
| AVP | Advanced Video Processing |
| CC | CableCARD |
| D2 | DOCSIS 2.0 |
| DVR | Digital Video Recorder |
| DVR-A | Digital Video Recorder - Additional |
| HD | High Definition |
| HNI | Home Networking Interface |
| MR | Multi-room |
| MS | Multi-stream |
| MS-A | Multi-stream - Additional |
| UHD | Ultra High Definition |
| W-HNI | Home Networking Interface - WiFi |
| XCD | Transcode |
| XCD-A | Transcode - Additional |
The following is energy efficiency information for Small Networking Equipment (SNE) devices purchased by Verizon since January 2015. The configuration used in testing is based on the test procedures defined in the “Voluntary Agreement for Ongoing Improvement to the Energy Efficiency of Small Network Equipment.” The energy consumption for each individual SNE device may vary.
The Base Type descriptions and Features descriptions are provided in separate tables below. For the features, a number following the feature indicates the quantities of that interface. For example, a feature of Fast Eth LAN (4) indicates the device has four Fast Ethernet LAN ports. If there is no number listed, then the quantity for that feature is one (1).
SNE Energy Information
| Brand | Model Name | Description | Base Type | Features | Idle Power (Watts) |
| Actiontec | GT784WNV | DSL Gateway | IAD ADSL2+ | Fast Eth LAN (4), Wi-Fi (n) LP, USB 2 | 6.09 |
| DLink | DSL-2750B | DSL Gateway | IAD ADSL2+ | Fast Eth LAN (4), Wi-Fi (n) LP, USB 2 | 5.05 |
| DLink | DSL-6300V | VDSL2 Modem | Basic VDSL2 (30a) | Fast Eth LAN | 6.46 |
| DLink | DGS-1005G | 5-port GE switch | Basic LNE | GigE LAN (5) | 1.56 |
| Actiontec | WCB3000N | Wireless Eth Coax Bridge | Basic LNE | GigE LAN (2), Wi-Fi (n) HP (2), MoCA | 7.34 |
| Actiontec | WCB6200Q | Network Extender | Advanced LNE | GigE LAN (2), Wi-Fi (n) HP, Wi-Fi (ac) HP, Wi-Fi above 2x2 HP (2), MoCA | 9.21 |
| Actiontec | MI424WR-Rev I | Broadband Home Router | IAD MoCA | GigE Backup WAN, GigE LAN (4), Wi-Fi (n) HP, MoCA, USB 2 (2) | 11.55 |
| Verizon | FiOS-G1100 | Broadband Home Router | IAD MoCA | GigE Backup WAN, GigE LAN (4), Wi-Fi (n) HP, Wi-Fi (ac) HP, Wi-Fi above 2x2 HP (2), MoCA, USB 2 (2), Z-wave | 10.43 |
| Actiontec | ECB5240 | Network Adapter | Advanced LNE | GigE LAN (4), MoCA | 4.91 |
| Arcadyan | Fios Router | Broadband Home Router | IAD MoCA | GigE Backup WAN, GigE LAN (4), Wi-Fi (2.4 GHz) HP, Wi-Fi (2.4 GHz) above 2x2 HP (6), Wi-Fi (5 GHz) HP (2), 802.11n 256 QAM, MOCA, USB 3, Bluetooth, PCIe (3), AP 5K-10K DMIPS | 11.78 |
| Arcadyan | Fios Extender | Network Extender | Advanced LNE | GigE LAN (2), Wi-Fi (2.4 GHz) HP, Wi-Fi (2.4 GHz) above 2x2 HP (6), Wi-Fi (5 GHz) HP (2), 802.11n 256 QAM, MoCA, PCIe (3), AP 5K-10K DMIPS | 10.12 |
| Verizon | Verizon Router (CR1000A) | Broadband Home Router | IAD 10 GigE | IAD 10GigE, 10 GigE LAN Active, 2.5GigE LAN Active, 2.5GigE LAN, Wi-Fi (2.4 GHz) HP, Wi-Fi (2.4 GHz) above 2x2 HP (2), Wi-Fi (5 GHz) HP, Wi-Fi (5 GHz) above 2x2 HP (2), Wi-Fi (6 GHz) at 160MHz LP, Wi-Fi (6 GHz) at 160MHz above 2x2 LP (2), 802.11n 256 QAM, MoCA, USB 3, PCIe Gen3, AP 5K-10K DMIPS, AP >10K DMIPS (2) | 22.45 |
| Verizon | Verizon Router (CR1000B) | Broadband Home Router | IAD 10 GigE | IAD 10GigE, 10 GigE LAN Active, 2.5GigE LAN Active, 2.5GigE LAN, Wi-Fi (2.4 GHz) HP, Wi-Fi (2.4 GHz) above 2x2 HP (2), Wi-Fi (5 GHz) at 160MHz HP, Wi-Fi (5 GHz) at 160MHz above 2x2 HP (2), Wi-Fi (6 GHz) at 160MHz LP, Wi-Fi (6 GHz) at 160MHz above 2x2 LP (2), 802.11n 256QAM, MoCA, USB 3, PCIe Gen3 (3), AP 5K-10K DMIPS, AP >10K DMIPS (5) | 26.87 |
| Verizon | MoCA Ethernet Adapter (Singleport) | Network Adapter | Advanced LNE | 2.5GigE LAN Active, MoCA | 2.31 |
| Verizon | MoCA Ethernet Adapter (Multiport) | Network Adapter | Advanced LNE | GigE LAN (3), 2.5GigE LAN Active, MoCA | 3.97 |
| Verizon | Wi-Fi Extender Mini (CME1000) | Network Extender | Advanced LNE | Wi-Fi (2.4 GHz) HP, Wi-Fi (5 GHz) HP, Wi-Fi (6 GHz) LP at 160 MHz, Wi-Fi (6 GHz) at 160 MHz above 2x2 LP (2) | 8.27 |
| Verizon | Verizon Wi-Fi Extender (CE1000A) | Network Extender | Advanced LNE | GigE LAN, 2.5 GigE LAN Active, Wi-Fi (2.4 GHz) HP, Wi-Fi (2.4 GHz) above 2x2 HP (2), Wi-Fi (5 GHz) LP, Wi-Fi (5 GHz) above 2x2 LP (2), Wi-Fi (5 GHz) at 160 MHz LP, Wi-Fi (5 GHz) above 2x2 LP (2), Wi-Fi (6 GHz) at 160MHz LP, Wi-Fi (6 GHz) at 160MHz above 2x2 LP (2), 802.11n 256 QAM, MoCA, PCIe, AP 5K-10K DMIPS, AP > 10K DMIPS | 12.78 |
Base Type List
| Base Type | Base Type Description |
|---|---|
| IAD ADSL2+ | Integrated Access Device with ADSL2plus WAN connection |
| Basic VDSL2 (30a) | Basic modem with VDSL2 (profiles including 30a) WAN connections |
| Basic LNE | Local Network Equipment without IAD functionality |
| IAD MoCA | Integrated Access Device with MoCA 1.1/2.0 WAN |
| IAD 10GigE | Integrated Access Device with 10GigE WAN |
Feature List
| Feature | Feature Description |
| GigE Backup WAN | Gigabit Ethernet WAN |
| SFP Backup WAN | SFP Present (1000BaseLX/SX or GPON) |
| VDSL2 Simul WAN | VDSL2 (8, 12a, 17a, but not 30a) |
| VDSL2 (30a) Simul WAN | VDSL (profile 30a) |
| D3 above 4x4 | DOCSIS 3.0 additional power allowance for each additional 4 downstream channels |
| Fast E LAN | 1 Fast Ethernet port |
| GigE LAN | 1 Gigabit Ethernet port |
| 2.5GigE LAN Active | 2.5GigE port connected (active link) |
| 2.5GigE LAN | 2.5GigE port not connected |
| 10GigE LAN Active | 10GigE port connected (active link) |
| Wi-Fi (n) LP | Wi-Fi IEEE 802.11n radio at 2.4 GHz or at 5.0 GHz with a conducted output power less than 200 mW per chain (up to 2x2, i.e. 400 mW) |
| Wi-Fi (ac) LP | Wi-Fi, IEEE 802.11ac radio at 5 GHz with a conducted output power less than 200 mW per chain (up to 2x2, i.e. 400 mW) |
| Wi-Fi above 2x2 LP | Additional allowance per RF chain above a 2x2 MIMO configuration (e.g., for 3x3 and 4x4) with a conducted output power less than 200 mW per chain |
| Wi-Fi (n) HP | Wi-Fi IEEE 802.11n radio at 2.4 GHz or at 5.0 GHz with a conducted output power greater than or equal to 200 mW per chain (up to 2x2, i.e. 400 mW) |
| Wi-Fi (ac) HP | Wi-Fi, IEEE 802.11ac radio at 5 GHz with a conducted output power greater than or equal to 200 mW per chain (up to 2x2, i.e. 400 mW) |
| Wi-Fi above 2x2 HP | Additional allowance per RF chain above a 2x2 MIMO configuration (e.g., for 3x3 and 4x4) with a conducted output power greater than 200 mW per chain |
| 802.11n 256 QAM | Wi-Fi IEEE 802.11n at 2.4GHz supporting 256-QAM |
| HPNA | HPNA |
| MoCA | MoCA 1.1/2.0/2.5 |
| FXS | FXS |
| DECT | DECT |
| USB 2 | USB 2.0 - no load connected |
| USB 3 | USB 3.0 - no load connected |
| SATA | SATA - no load connected |
| BATTERY | Built-in back-up battery |
| Bluetooth | Bluetooth |
| ZigBee | ZigBee |
| Z-wave | Z-wave |
| PCIe | PCIe Interface Gen 1 & 2 (Connected) |
| PCIe Gen 3 | PCIe Gen 3 Base (includes first lane) |
| AP 5K-10K DMIPS | Application Processor > 5K DMIPS |
| AP > 10K DMIPS | Application Processor > 10K DMIPS (for every additional 5K DMIPS) |
| Wi-Fi (2.4 GHz) LP | Wi-Fi 2.4 GHz radio with a conducted output power of less than 200 mW per chain up to 2x2 |
| Wi-Fi (2.4 GHz) above 2x2 LP | Additional allowance per RF chain above 2x2 MIMO at 2.4 GHz with a conducted output power of less than 200 mW per chain |
| Wi-Fi (5 GHz) LP | Wi-Fi 5 GHz radio up to 80 MHz channel bandwidth with a conducted output power of less than 200 mW per chain up to 2x2 |
| Wi-Fi (5 GHz) above 2x2 LP | Additional allowance per RF chain above 2x2 MIMO at 5 GHz up to 80 MHz channel bandwidth with a conducted output power of less than 200 mW per chain |
| Wi-Fi (5 GHz) at 160 MHz LP | Wi-Fi 5 GHz radio at 160 MHz channel bandwidth with a conducted output power of less than 200 mW per chain up to 2x2 |
| Wi-Fi (5 GHz) at 160 MHz above 2x2 LP | Additional allowance per RF chain above 2x2 MIMO at 5 GHz at 160 MHz channel bandwidth with a conducted output power of less than 200 mW per chain |
| Wi-Fi (6 GHz) LP | Wi-Fi 6 GHz radio up to 80 MHz channel bandwidth with a conducted output power of less than 200 mW per chain up to 2x2 |
| Wi-Fi (6 GHz) above 2x2 LP | Additional allowance per RF chain above 2x2 MIMO at 6 GHz up to 80 MHz channel bandwidth with a conducted output power of less than 200 mW per chain |
| W-iFi (6 GHz) at 160Mhz LP | Wi-Fi 6 GHz radio at 160 MHz channel bandwidth with a conducted output power of less than 200 mW per chain up to 2x2 |
| Wi-Fi (6 GHz) at 160 MHz above 2x2 LP | Additional allowance per RF chain above 2x2 MIMO at 6 GHz at 160 MHz channel bandwidth with a conducted output power of less than 200 mW per chain |
| Wi-Fi (2.4 GHz) HP | Wi-Fi 2.4 GHz radio with a conducted output power of greater than or equal to 200 mW per chain up to 2x2 |
| Wi-Fi (2.4 GHz) above 2x2 HP | Additional allowance per RF chain above 2x2 MIMO at 2.4 GHz with a conducted output power of greater than or equal to 200 mW per chain |
| Wi-Fi (5 GHz) HP | Wi-Fi 5 GHz radio up to 80 MHz channel bandwidth with a conducted output power of greater than or equal to 200 mW per chain up to 2x2 |
| Wi-Fi (5 GHz) above 2x2 HP | Additional allowance per RF chain above 2x2 MIMO at 5 GHz up to 80 MHz channel bandwidth with a conducted output power of greater than or equal to 200 mW per chain |
| Wi-Fi (5 GHz) at 160 MHz HP | Wi-Fi 5 GHz radio at 160 MHz channel bandwidth with a conducted output power of greater than or equal to 200 mW per chain up to 2x2 |
| Wi-Fi (5 GHz) at 160 MHz above 2x2 HP | Additional allowance per RF chain above 2x2 MIMO at 5 GHz at 160 MHz channel bandwidth with a conducted output power of greater than or equal to 200 mW per chain |
| Wi-Fi (6 GHz) HP | Wi-Fi 6 GHz radio up to 80 MHz channel bandwidth with a conducted output power of greater than or equal to 200 mW per chain up to 2x2 |
| Wi-Fi (6 GHz) above 2x2 HP | Additional allowance per RF chain above 2x2 MIMO at 6 GHz up to 80 MHz channel bandwidth with a conducted output power of greater than or equal to 200 mW per chain |
| Wi-Fi (6 GHz Radio) at 160Mhz HP | Wi-Fi 6 GHz radio at 160 MHz channel bandwidth with a conducted output power of greater than or equal to 200 mW per chain up to 2x2 |
| Wi-Fi (6 GHz) at 160 MHz above 2x2 HP | Additional allowance per RF chain above 2x2 MIMO at 6 GHz at 160 MHz channel bandwidth with a conducted output power of greater than or equal to 200 mW per chain |