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Ways to watch Fios TV and programming support:
Fios TV Interactive Media Guide (IMG)
Fios TV offers many features using the Fios remote control to navigate with ease. Below are a few of the more popular features.
- Main Menu options:
- The Main Menu is the place to find Fios special features and support
- See everything from On Demand titles, Customer Support, Search and other functions
- On Demand shortcuts:
- The Movie Reel icon in the guide means that channel is available On Demand, scroll left, press OK for direct access to On Demand
content - If you see the icon in the TV show’s info section, that show can be started from the beginning with Fios On Demand
- The Movie Reel icon in the guide means that channel is available On Demand, scroll left, press OK for direct access to On Demand
- My Dashboard: “D”
- My Dashboard gives you access to all of your account info and provides interactive troubleshooting. Using your Fios remote, press the
green “D” button - You can also access My Dashboard using the following steps:
- Menu > Customer Support > My Dashboard, OK
- The following are examples of features you can access via My Dashboard:
- My WI-FI, Account, Services and Connected Devices
- Check Status, Security Settings, Service Impacts and Helpful Tools
- TV, Internet, Phone Detail and Support
- My Dashboard gives you access to all of your account info and provides interactive troubleshooting. Using your Fios remote, press the
Learn more about these popular Fios TV Features: