Activate Set-top Box or DVR
Sign into My Verizon or the My Fios app to access the self-installation tool from your dashboard. This tool can help with both the installation and activation process. Activation takes approximately 20 minutes.
Install and activate
Don’t have the My Fios app?
Don’t have an account?
Other ways to activate
Activate using the My Fios app
The My Fios app can help with Set-top Box and/or DVR activation. Use the app to activate by selecting:
Support > TV > Activate your Set-top Box
Don't have the My Fios app?
Activate using your TV
With your Fios router already installed, follow the below steps to activate your VMS or STB. Reference the user guide while going through the activation steps. With your Fios router already installed, follow the below steps to activate your Video Media Service (VMS) or Set-top Box (STB).
Make the connections:
Connect the coax cable from your VMS or STB/DVR to a coax outlet
Connect the HDMI (other) cable from your VMS or STB to the TV
Connect the power cord from your VMS or STB to an electrical outlet
Turn on your VMS or STB and TV using your Fios remote, follow the on-screen instructions