Fios TV allows you to order movies, premium content, Pay Per View, and more with just a few clicks of your remote control. You can safeguard your purchases by requiring a Purchase PIN to be entered prior to making any purchase.
A Purchase PIN needs to be set up on each Set Top Box on which you would like to safeguard purchases.
To set up and use Purchase Controls:
Press the Menu button on your remote. The Main Menu is displayed on your TV screen.
Using the arrow buttons on your remote, highlight Settings and press OK.
Highlight System and press OK.
Select Parental/Purchase and press OK.
Create or enter your 4-digit Parental Controls PIN. You'll then need to retype your PIN to confirm your selection.
Select Purchase Controls to turn them on or off.
If you don't have a Purchase PIN established, you will be prompted to create one.
Select UseParental PIN to use your Parental Controls PIN as your Purchase PIN or select Use Purchase PIN to use a different PIN for Purchase Controls.
Once Purchase Controls are turned on, you will be prompted to enter your Purchase Controls PIN before making a purchase through your remote control.
Resetting Parental and Purchase Controls PIN
I Forgot My Parental Controls PIN
For security reasons, the Parental Controls and Purchase Controls PINs cannot be reset through your TV.
You can try to enter your Parental Controls PIN 5 times, but will be temporarily locked out after 5 failed authentication attempts. If you get temporarily locked out, you can retry again after 5 minutes.
For security reasons, the Purchase Controls PIN cannot be reset through your TV. If you have lost or forgotten your Purchase Controls PIN you can reset both by visiting verizon.com/resetpin.
I forgot my Parental Control PIN
Your Parental Control PIN allows you to block, unblock and watch restricted programming on your channel lineup and On Demand selections.
Your PIN is important because it prevents children or other members of your family from changing your Parental Controls.
If you lose or forget your Parental Control PIN, it can only be reset by calling 1-800-VERIZON (1-800-837-4966) and speaking to a support representative
How to lock or unlock channels
To lock or unlock channels:
Press the Menu button on your remote control.
Highlight System and press OK/Select.
Enter your Parental Controls PIN.
Select Parental Preferences.
To lock or unlock all channels:
Select Lock All or Unlock All and press OK.
To lock or unlock specific channels:
Select Block by Channel > Add or Remove Channels.
From there you can select to Lock All, Unlock All, or
select specific channel(s) that you’d like to lock or unlock.
**Remember to re-lock any channels that you wanted to unlock only temporarily.**
Parental Control Ratings
This program is designed to be appropriate for all children. Themes and elements in this program are specifically designed for a very young audience, including children from ages 2 - 6. This program is not expected to frighten younger children.
This program is designed for children age 7 and above. Themes and elements in this program may include mild fantasy violence or comedic violence, or may frighten children under the age of 7.
Most parents would find this program suitable for all ages. It contains little or no violence, no strong language and little or no sexual dialogue or situations.
This film contains nothing in theme, language, nudity, sex, or violence that would offend parents. Some snippets of language may go beyond polite conversation but they are common everyday expressions. Depictions of violence are minimal. No nudity, sex scenes or drug use are present in this film.
This program contains material that parents may find unsuitable for younger children. Themes and elements in this program may include moderate violence, some sexual situations, infrequent coarse language, or some suggestive dialogue.
This film contains some material that parents may consider unsuitable for their children. There may be some mature themes, profanity, and some depictions of violence or brief nudity. There is no drug use content in a PG-rated motion picture.
This film may contain some material not suited for children under the age of 13. There may be some drug use, more than brief nudity that is generally not sexually oriented, and depictions of violence, but generally not both realistic and extreme or persistent violence.
This program contains some material that many parents would find unsuitable for children under the age of 14. Themes and elements in this program may contain intense violence, intense sexual situations, strong coarse language, or intensely suggestive dialogue.
Not Rated. News or Documentaries, May be objectionable
This film contains some adult material. There may be some adult themes, adult activity, hard language, intense or persistent violence, sexually-oriented nudity, drug abuse or other elements. Children under the age of 17 should not be allowed to view this film unaccompanied by a parent or adult guardian.
This film is inappropriate for children 17 and under. There may be themes of violence, sex, aberrational behavior, drug abuse or any other element that most parents would consider off-limits for viewing by their children.
This program is specifically designed to be viewed by adults and therefore may be unsuitable for children under the age of 17. This program contains one or more of the following: graphic violence, explicit sexual activity, or crude indecent language.
Adult only, usually sexual.
Not Rated - Adult Content. No Rating, Never Submitted.