Fios Network Extender
Please note that this product is compatible only with the Fios Quantum Gateway (Model G1100) router. For in-depth information on the Fios Network Extender, please explore the following downloadable guide and other support materials:
Additionally, here are answers to some of the most commonly asked support questions.
Place the extender in the room with a coax or Ethernet outlet where your Wi-Fi signal is weak or spotty. To minimize any Wi-Fi signal weakness, the extender should ideally be placed:
- At least 10 feet from cordless phones or microwaves
- Away from heat sources, moisture, excessive dust or extreme cold
- Away from any large metal objects
To extend Wi-Fi coverage to your backyard, place the extender near a window.
This product is compatible with the Fios Quantum Gateway (Model G1100) and older routers. It is incompatible with newer routers including the Fios Router (Model G3100) and the Verizon Router (Model CR1000A/B). Note that Verizon Fios routers older than the Fios Quantum Gateway have been retired and are no longer supported.
No. Fios Network Extenders support Wireless Protected Setup (WPS) to replicate the Wi-Fi name (SSID) configuration from the router, but once SSIDs are configured, the extender requires a connection back to the router via coax or Ethernet in order to pass data traffic back to the router and on to the internet.
Existing customer?
Sign in to your Verizon business portal to view and pay your bill, order products and services, manage your router, access security settings and more.