Remote Controls
Verizon provides a variety of remote controls which work specifically for each make and model of set-top boxes. Each one has different remote codes and are used to pair the remote with your TV. To buy a replacement Fios TV remote control visit the Verizon Fios Equipment and Accessories Store.
The Fios TV Voice Remote is designed specifically for Verizon's latest model Fios TV One, and includes the following features:
Find my Fios TV Voice Remote. If you misplace your Fios TV Voice Remote, press the power button on the Fios TV One twice. The Fios TV Voice Remote that’s paired with that Fios TV One will start making a beeping sound. When you find the Fios TV Voice Remote, press any button on the Fios TV Voice Remote to silence the beeping. Watch how to find the Voice Remote.
Motion-activated light. There is a sensor on the back of your Fios TV Voice Remote that activates the Fios TV Voice Remote light when it detects motion—making it easier for you to see the Fios TV Voice Remote in the dark.
Wireless Bluetooth connection. The Fios TV Voice Remote connects with your Fios TV One via a wireless Bluetooth connection so it will still work if your Fios TV One is hidden in a cabinet or other non-metal enclosure—as long as it’s not farther than 25 feet away.
Voice commands. With the Fios TV Voice Remote, you can use your voice to tell your Fios TV One what to do. Simply press and hold the microphone button to give commands. Speak normally and hold the Fios TV Voice Remote about 12 inches from your mouth. If held too closely, your voice may come across distorted and difficult for the Fios TV Voice Remote to understand. Learn more about voice commands.
Voice Search. The Voice Search button allows you to tell Fios TV what you want to watch by holding down the button and saying what you’re looking for. Release the button once you’re done speaking.
Menu button. The Menu button takes you to the main on-screen menu. From there, use the ring surrounding the OK button to move between menu options.
Guide. The Guide button takes you directly to the programming grid guide. Pressing the Guide button again brings up a selector that allows you to choose another view.
Navigation ring and OK/Select. Press the navigation ring segments for up, down left or right and the OK buttons to navigate and make onscreen selections.
Skip Forward and Back. While using the DVR or watching Video on Demand, press the Left navigation ring segment to skip back and press the Right navigation ring segment to skip video forward.
Back (arrow) button. The Back (arrow) button sends you back to the previous screen.
Exit button. The Exit button will leave your current menu location or screen and return you to normal TV viewing.
Info button. Press the Info button to get more details on the show you're watching.
Mute button. Mutes the sound from your TV.
Channel / Page +/- buttons. Use the Channel plus and minus buttons to choose one channel up or down in the guide or to page up or down when viewing the Guide.
Last button. The Last button jumps back and forth between the last two programs you were watching.
Record. Record any show that you’re watching on live TV from the moment you started watching that program.
Pair your Voice Remote.
To pair your Fios TV Voice Remote with Fios TV One or Fios TV One Mini:
- Point the Fios TV Voice Remote toward the Fios TV One you wish to pair it with
- Press and hold the Play, Pause and O buttons at the same time
- Release the buttons when the blue light starts flashing on the Fios TV Voice Remote
- When the blue light stops flashing on the remote, your Fios TV Voice Remote is connected, paired and ready for use
After you’ve paired your Fios TV Voice Remote to your set top box, your HDMI-connected TVs and audio systems should automatically be detected and ready to be controlled by your Fios TV Voice Remote.
Navigate to Menu > Settings > Voice control > Fios TV Voice Remote > Program Voice Remote > Automatic Setup and once the automatic setup completes you’ll see a Success message in the top right of the TV screen.
If automatic setup doesn’t work, navigate to Menu > Settings > Voice control > Fios TV Voice Remote > Program Voice Remote > Manual Setup and then select your TV or receiver brand and model, and follow the steps. You will see a Success message in the top right of the TV screen when the setup successfully completes.
Watch how to set up your Fios TV Voice Remote.
Program your Fios TV Voice Remote to control TV/audio settings
Your HDMI-connected TVs and audio systems should automatically detect your Fios TV One remote. To make sure they’re connected, go to Menu > Settings > Voice control > Fios TV Voice Remote > Program Voice Remote > Automatic Setup. Once the automatic setup completes, a Success message will display in the top right of the TV screen,
In some cases, you may have to manually enter your specific TV and audio equipment information by doing the following:
- Navigate to Menu > Settings > Voice control > Fios TV Voice Remote > Program Voice Remote > Manual Setup and click OK
- Select your TV or receiver brand and model and follow the provided steps
- A Success message will display in the top right of the TV screen when the setup completes
When you receive your Verizon P265 Fios remote control and set-top box, they should already be programmed. Once you connect your Set-Top Box and TV, use your Fios remote to program the remote to your TV.
With your TV turned on:
- Press Menu > Customer Support > Top Support Tools > Program Fios Remote
- Press OK and follow the prompts on your TV screen
You can also manually program your Fios TV remote with your TV by searching for your TV code:
- Verify that both your TV and Set-Top Box are currently on and you are able to watch live TV
- Press and hold the OK and Fios TV buttons at the same time for five seconds and then release the two buttons at the same time (The red LED light at the top of the Fios TV remote control should blink twice and then stay solid)
- Next, press and release the Play/Pause button once every second until the remote finds the right code and your TV shuts off
- When the TV shuts off, stop pressing the Play/Pause button and press the TV Power button on the remote to turn the TV on
- If the TV turns on, press OK to save
- If the TV won’t turn on, press the Channel Down button once every second until it turns on and then press OK to save
For more information, read the Verizon F265 Fios remote control user guide.
To program your Philips RC1445302 Remote to your TV:
- Turn on your TV and Fios Set-Top Box
- Locate the 3-digit remote code for your TV in the Philips RC1445302 Remote user guide.
- Press and hold the TV button, press the OK button, and then release both buttons (The redlight on the remote should blink twice and stay on)
- Next, enter the 3-digit remote code (The red light should blink three times)
- Press the TV Power button on the remote to turn the TV off
- If the TV turns off, press OK to save
- If the TV doesn’t turn off, try again with the same or a different remote code until it turns off, and then press OK to save
When you receive your Verizon P283 Fios remote control and Set-Top Box, they should already be programmed. Once you connect your Set-Top Box and TV, use your Fios remote to program the remote to your TV.
With your TV turned on:
- Press Menu > Customer Support > Top Support Tools > Program Fios Remote
- Press OK and follow the prompts on your TV screen
You can also manually program your Fios TV remote with your TV by searching for your TV code:
- Verify that both your TV and Set-Top Box are currently on and you are able to watch live TV
- Press and hold the OK and Fios TV buttons at the same time for five seconds and then release the two buttons at the same time (The red LED light at the top of the Fios TV remote control should blink twice and then stay solid)
- Next, press and release the Play/Pause button once every second until the remote finds the right code and your TV shuts off
- When the TV shuts off, stop pressing the Play/Pause button and press the TV Power button on the remote to turn the TV on
- If the TV turns on, press OK to save
- If the TV won’t turn on, press the Channel Down button once every second until it turns on and then press OK to save
For more information, read the Verizon P283 Fios remote user guide.
The Motorola 800 is a universal remote that can operate a Set-Top Box and up to three other devices. It provides advanced features such as DVR control and picture-in-picture (PIP) support
To program your Motorola 800 Remote:
- Turn on your TV and Fios Set-top box
- Press and hold the TV button for three seconds (Each device key should light up and the TV key should stay lit)
- Press the Power button on your remote (The device button should blink three times then turn off)
- Press the Up arrow button once every second until the TV turns off
- Press OK to store the code in your remote. For more information, read the Motorola 800 Remote user guide.
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