How to transfer data during phone replacement
Links related to "how to transfer data during phone replacement"
Plans for Business: Phone, Internet, Data, Security & More
From mobile networks to internet connectivity and cybersecurity protection, we have plans to fit your business needs. Our Business Unlimited plans provide mobility built for getting work done, with the 5G, data and performance your business needs. Get the essentials Boost your productivity Get more of what you need Perfect. Just check to see if they're compatible with our network, then shop plans. Also, save $600 when you switch to Verizon & bring your smartphone & number. Use our tool to help you select the right business internet solution for your organization. Symmetrical download and upload speeds for supporting local apps, email and Wi-Fi connected devices. Plan includes,Promos,Symmetrical download and upload speeds, for high-volume streaming, secure and reliable data transfers and backup. Plan includes,Promos,Speeds up to 940/880 Mbps for businesses needing a high-capacity connection for large file transfers or video conferences. Plan includes,PromosSymmetrical download and upload speeds for supporting local apps, email and Wi-Fi connected devices. Plan includes,Promos,Symmetrical download and upload speeds, for high-volume streaming, secure and reliable data transfers and backup. Plan includes,Promos,Speeds up to 940/880 Mbps for businesses needing a high-capacity connection for large file transfers or video conferences. Plan includes,Promos,Speeds up to 2048/2048 Mbps for businesses needing a high-capacity connection for large file transfers or video conferences. Plan includes,PromosSymmetrical download and upload speeds for supporting local apps, email and Wi-Fi connected devices. Plan includes,Promos,Symmetrical download and upload speeds, for high-volume streaming, secure and reliable data transfers and backup. Plan includes,Promos,Speeds up to 940/880 Mbps for businesses needing a high-capacity connection for large file transfers or video conferences. Plan includes,Promos,Experience a fast connection that can change the game for any size business. With a guaranteed price for 10 years. Best for small to medium office, full-office VOIP, construction sites, digital kiosks, and basic guest Wi-Fi. Plan details,Promos and available extras:,Best for heavy video conferencing, webinar hosting, cloud-based apps and high-volume guest Wi-Fi. Plan details,Promos and available extras:,Accommodates heavy cloud app usage, streaming media and advanced devices and robotics. Plan details,Promos and available extras:,Do business on your terms with wireless internet that's reliable, easy to use and secure. Plans start at $69/mo. It's your business. It's your Verizon. Send email, browse the web and complete point-of-sale transactions. Plan features,Plan perks,Run the occasional video conference and access web-based applications. Plan features,Plan perks,Video conference and share large files with ease. Plan features,Plan perks,*Available to new and existing LTE Business Internet customers who activate a new, qualifying service line on the 25 Mbps plan. $30/mo. credit will be applied to account (after 1-2 bills) and will apply as long as Verizon provides and the business maintains service at the qualifying level. May not be combined with all offers. Ends 5.30.24. Available to new and existing LTE Business Internet customers who activate a new, qualifying service line on the 50 Mbps plan. $100/mo. credit will be applied to account (after 1-2 bills) and will apply as long as Verizon provides and the business maintains service at the qualifying level. May not be combined with all offers. Ends 5.30.24. Offer for new LTE Business Internet business customers who terminated their prior internet service and incurred an early termination fee (ETF). Offer fulfilled via a bill credit to your Verizon account in the amount of the billed ETF up to $1,500. Offer is non-transferable and has no cash or refund value. Credit will be issued after 60 days of service, and will appear on your Verizon bill within 1-2 billing cycles thereafter. You remain solely responsible for paying the ETF to your prior service provider. May not be combined with all offers. Other terms apply. Cost-effective voice plans with crystal-clear calling, productivity-boosting features and our reliable network,Best for single-site locations With Fios bundle, cost per VoIP line is up to $25/mo with the $0/mo price available only with select, higher speed bundles. VoIP line only $35/mo. Best for businesses with remote or mobile employees plus taxes, fees and equipment charges,Best for multisite locations with fewer than 100 employees A range of solutions to give your teams the tools they need to work seamlessly in the office, at home or on the road,Best for advanced communication and collaboration needsUnified video and voice conferencing, persistent messaging, and file sharing in a cloud-based collaboration solution for office, remote and mobile workers,Robust security solutions available to some of the biggest businesses around the world are now also available for small and medium-sized businesses. Best for small businesses that are looking to protect their smartphones, tablets and computers without extensive in-house IT security resourcesA simple and effective security bundle that combines antivirus software with internet protection and 24/7 tech support for the bundle to help protect your devices,plus taxes and fees,Best for businesses who need strong mobile security along with mobile device managementA powerful bundle of mobile device management and an easy-to-use mobile device security tool,plus taxes and fees,Best for businesses managing corporate mobile devicesAutomated device deployment for simple, secure mobility across your enterpriseVerizon IoT Machine to Machine (M2M) price plans support wireless triband coverage that includes our Ultra Wideband (C-Band and mmWave), 5G Nationwide and 4G networks. Connect from abroad or to 200+ countries while in the U.S. Plus switch now and get up to a $800 Visa® Prepaid card with select Fios Internet and voice plans and a two-year agreement. Offer ends 3.31.24 plus taxes, fees and equipment charges w/two-year agreement and autorenewalA reliable, feature-rich Voice over IP (VoIP) phone system that's easy to use and manage,Stay connected and easily manage calls with mobile and desktop apps to enable remote work and more than 45 features for your business. Unlimited nationwide calling,Mobile app for working on the go,Automatic call forwarding, voicemail to email, call transfer between devices and more Plus taxes, fees and equipment charges,A mobile-first business phone system with 50+ features designed for how you work today—call, collaborate and connect while you're on the go. Move freely across devices,Reduce missed calls,Collaborate with conference calling ,A virtual PBX VoIP and business phone system,Collaborate with ease, manage costs and help simplify what it takes to run your business. Simple installation over your existing broadband service,Pay-as-you-go services and self-management tools,Disaster recovery and business continuity capabilities Drive more effective meetings and communications with a wide breadth of collaboration functionality across devices. Extensive functionality,Optimized for mobile experiences,Built-in enterprise-grade security measures ,plus taxes and fees,Help protect your business with access to a level of security protections similar to those employed by larger companies. Five-license pack for $20/month plus taxes and fees,Ten-license pack for $35/month plus taxes and fees,Twenty-five-license pack for $75/month plus taxes and fees,One pack per account at a time ,plus taxes and fees,Employ a multilayered security approach that provides strong protection for your mobile devices. Mobile device management,Mobile threat defense,Wi-Fi protection,Tech support for the bundle ,Verizon MDM makes it easier to adopt and manage a variety of mobile and IoT technologies. Rapid device management and app deployment,One portal for management and monitoring,Advanced authentication,Offers available to new business customers only, subject to credit review. Not available in all areas/locations. Depending on speed tier purchased, promotional pricing for Internet and voice guaranteed for 12 consecutive months ($10 increase starting month 13 with 2 year contract), or 24 consecutive months ($10 increase starting month 25 with 2 year contract), or 36 consecutive months ($10 increase starting month 37 with 2 year contract) or 60 consecutive months ($10 increase starting month 61 with 2 year contract) (60 month guarantee not available in all areas where Fios is sold) subject to continuation of qualifying products; price guarantee applies to base monthly rate only; excludes optional services and equipment charges; prices subject to increase thereafter. With no annual contract, price increases to then current market rate subject to the applicable guarantee period. Select installation charges may be waived. Additional charges apply for inside wiring and/or other installation services. $49 activation fee may apply. Offers may be fulfilled via bill credit(s); other taxes, fees & terms apply. for a 2 year contract: 35% of base monthly charges for unexpired term. 2 year term automatically renews at then-current term rates unless canceled within 30 days prior to or 60 days after the term is renewed. (MBG) is available with 2 year contract only and requires cancellation within 30 days of installation; excludes subscriptions, per minute usage, labor/material charges in excess of standard installation and month-to-month service plans, including Fios TV service. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental (except in Maryland, where the wireless Fios Router is available for $299.99 purchase and $15/mo rental). Wireless router models and prices are subject to change. Phone equipment purchase required with VoIP, starting at $85. Equipment must be returned within 30 days of cancellation. Equipment restocking fee may apply if order is canceled or service is terminated within 30 days. MBG and/or promotional offers do not apply to service ordered for temporary, short term or special events. is valid for 5 business days and is an estimate based on current pricing, promotions and taxes that are subject to change. Quote does not include additional charges for nonstandard installations. Verizon Wi-Fi available in select areas with qualifying packages. Software limitations and other terms apply. Visit business.verizon.net/wifi for details. Wired speeds advertised. Wired & wireless speeds vary due to device limits, multiple users, network & other factors. See for more info. Service availability varies. Usage charges apply on basic line. Activation fee of $49 may apply based on speed tier purchased. Wireless Verizon Router is available for$399.99 purchase and $18/mo rental (except in Maryland, where the wireless Fios Router is available for $299.99 purchase and $15/mo rental). Wireless router models and prices are subject to change. Backup battery available for Fios voice services & E911. VSB not available with 2048/2048 Mbps Internet (2 Gigabit Connection). Pricing for BDV line(s) with the Fios bundle: For speeds 200/200 Mbps and higher: the first BDV line is available for $20/mo. and $25/mo. for each addl. line. Pricing reflected in the cart. No annual contract required. $49 activation fee may apply. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental (except in Maryland, where the wireless Fios Router is available for $299.99 purchase and $15/mo rental). Wireless router models and prices are subject to change. Business Digital Voice requires phone equipment purchase starting at $85.00. $49.00 activation fee applies with 2 year contract; $99.00 activation fee applies with no annual contract. Wireless router available for $49.00, subject to change. Basic Internet will be provisioned at our fastest speed available at your location of up to 1Mbps, 3Mbps, 5Mbps, 7Mbps or 10-15Mbps based on VZ line qualifications requirements. For new and existing Fios Internet or Basic Internet customers on select plans. May not be combined with all offers. $5/mo. discount begins when you sign up for Auto Pay (ACH or debit card only) & paper-free billing (registration on required). $5 discount will be applied each month as long as auto pay and paper-free billing stay active. Offer available on select IP Phones with purchase of a new Fios Internet and Business Digital Voice bundle with a two year agreement. Fulfilled via bill credit. Taxes apply. Limit one discount per phone model. Restocking fee may apply if canceled within 30 days. Available to select customers in select areas only. Offer ends 6.30.24. Available only to Fios Internet customers on the Gigabit Connection plan (up to 940/880 Mbps) or 2 Gigabit Connection plan (up to 2048/2048 Mbps) where available. Qualifying customers will receive a monthly bill credit for the applicable monthly router rental fee for as long service with qualifying plan is on the account. Promo credits end when eligibility requirements are no longer met. If your Fios service is cancelled, you must return the Fios router subject to Verizon's standard return policy. Offer for new business customers in select areas only who sign up for qualifying Fios internet service with a two year agreement (subject to credit review) and who terminated their prior internet service and incurred an early termination fee (ETF). To redeem offer, you must email documentation of the ETF from your prior service provider w/in 30 days after receipt of final bill. Offer fulfilled via a bill credit to your Verizon account in the amount of the billed ETF, up to $1,500. Credit will be issued starting after 30 days of service, and will appear on your Verizon bill within 2-3 billing cycles. You remain solely responsible for paying the ETF to your prior service provider. Offer is non-transferable, has no cash or refund value, and may not be combined with all offers. Other terms apply. Offer ends 6.30.24. Businesses who sign up for qualifying Fios Internet with our mid-tier or high-tier speeds with a two-year agreement will receive a Visa Prepaid Card, with the Visa Prepaid Card amount based on speed tier purchased, as follows: (i) $100 Visa Prepaid Card for Fios 500/500 Mbps Internet; or (ii) $500 Visa Prepaid Card for Fios 940/880 Mbps Internet (Gigabit Connection) or 2048/2048 Mbps Internet (2 Gigabit Connection). May only be combined with select offers. Visa Prepaid Card is issued by Pathward®, N.A. Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card valid for up to 12 months, funds do not expire and may be available after card expiration date, fees may apply. Terms and conditions apply. This optional offer is not a Pathward product or service and Pathward neither endorses nor sponsors it. Must register for card online and keep qualifying Verizon service for 60 days from install, with no past-due balance 65 days from install. Card mailed within 90 days of install date. Limit one card per account. Other card terms and conditions apply. Limited time offer. Offer available to new and existing business customers in select areas only who sign up for both: (i) a qualifying Fios Business Internet plan & (ii) a qualifying Verizon Wireless Business Unlimited plan (eligible smartphone required, device payment purchase or bring your own device). Existing customers are eligible with Fios Business Internet plan upgrade or Business Unlimited plan upgrade or a new line, as applicable. Customers with Fios Gigabit Connection (speeds up to 940/880 Mbps) or Fios 2 Gigabit Connection (speeds up to 2048M/2048M), where available, and Verizon Wireless Business Unlimited Pro plan (at least 1 line) are eligible for a total credit of $80/mo, all other combinations of service plans are eligible for a total credit of $40/mo. Offer fulfilled as a credit of $20/mo. or $40/mo. each to your Fios and Verizon Wireless bills, for a total credit of $40/mo or $80/mo as applicable. Credit is fulfilled at an account level and only one promotional credit per account. Discounts are applied once both services are activated. All discounts apply as long as Verizon provides & business maintains both services at the qualifying levels. Limited time offer. Offer available only to business customers who are new to Verizon and who sign up for a qualifying Fios Business Internet plan and a qualifying Verizon Wireless Business Unlimited plan. Existing Verizon customers are not eligible. One time $100 discount offer fulfilled as a bill credit to your Verizon Wireless account and will appear within 1-2 billing cycles. May only be combined with select offers. Limited time offer. $49 activation fee applies based on speed tier. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental (except in Maryland, where the wireless Fios Router is available for $299.99 purchase and $15/mo rental). Wireless router models and prices are subject to change. $49.00 activation fee applies with 2 year contract; $99.00 activation fee applies with no annual contract. Wireless router available for $49.00, subject to change. Verizon Basic Internet will be provisioned at up to 1Mbps, 3Mbps, 5Mbps, 7Mbps or 10–15Mbps based on VZ line qualifications requirements. Availability subject to final confirmation by Verizon. Offer available to new and existing customers. Requires 2-yr term agreement. Includes unlimited direct-dialed voice calls to anywhere in the US. Selected activation and installation charges are waived. Additional charges may apply for inside wiring and/or other installation services. Additional Universal Service Fee, taxes and other charges apply. Call detail is not provided for unlimited calling. Offer available to new customers with 100 voice lines or fewer in select areas only, subject to credit review. BDV requires an existing Internet connection of 5Mbps or higher. $99.99 activation and $200 installation fees apply. Additional charges apply for inside wiring and/or other installation services. Phone equipment purchase req'd, starting at $85.00. Call detail is not provided for unlimited calling. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental (except in Maryland, where the wireless Fios Router is available for $299.99 purchase and $15/mo rental). Wireless router models and prices are subject to change.. $99.99 activation and $89.99 installation fees (first three existing TV outlets) apply. Additional charges apply for inside wiring and/or other installation services. $11.99/mo. HD set top box, franchise and regulatory fees, up to $8.89 Regional Sports Network (RSN) fee, $11.49 Broadcast Fee, other taxes and fees apply. Equipment shipping charge may apply. Program availability varies by location. Number of channels is approximation. High Definition (HD) TV with HD STB required for HD programming. Certain TV plans, Pay Per View (PPV) and Subscription or fee-based Video On Demand (VOD) are not permitted for viewing in restaurants, bars or other customer service areas. Channel lineup is subject to change and not all channels will be available at all times. Blackout restrictions apply. Month-to-month service without an annual contract required. Req. compatible device and Fios® TV. Content restrictions may apply. Fios Internet req'd for in-office use. Full channel access and DVR streaming require Fios Multi-Room DVR enhanced or Premium Service. Max. combined 5 simultaneous live TV streams and/or DVR streams per media server. Streaming of TV shows and movies On Demand included in your plan is available to all business customers. Streaming of rented/purchased TV shows and movies On Demand is only available to Private Viewing business customers. Requires acceptance of Terms of Service and Private Viewing conditions at . Early access to Fios TV Mobile app begins with activation & ends upon installation or in 14 days, whichever comes first. Wireless data charges may apply. Offer available to eligible and verified members of the U.S. military and U.S. Veterans in select areas with Business Fios Internet with a two year agreement, subject to credit review. Not available in all areas/locations. Upon military service verification through Veterans Advantage, eligible customers will receive a discount in the amount of $5/month for speeds up to 500M/500M; or $10/month for 940/880 Mbps and 2048/2048 Mbps (where available), for as long as that customer maintains qualifying Business Fios Internet service. Not available for month-to-month plans. Eligible customers must complete the military service verification process within 30 days of the order to get the discount. Available to businesses with 19 employees or less. Requires current Fios Business Internet service. Business Internet Secure licenses are sold in packs of 5, 10, and 25 with one license covering one device (laptop, desktop, smartphone or tablet). One license pack at a time per customer account. Prices are monthly and exclusive of taxes and fees. Terms and conditions apply. System requirements: Windows 7 and above; Mac OSX 10.9 and above; Android OS 5.0 and above, or Apple iOS 10.0 and above. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
Learn moreDevice Trade-In for Business
There's value left in your old smartphones and tablets. If you're a current customer, you can receive account credit when you trade in your used devices today. Qualifying customers can get instant credit applied to your order. ,Check the status of your trade at any time using the . Contact a rep. Call 1-855-818-3651 and dial 3 when prompted. If you're an existing Verizon Wireless customer, the Device Trade-In for Business Program allows you to trade in your old device and receive instant credit toward your purchase today or receive an account credit if instant credit doesn't apply to you.With instant credit, there's no need to wait until we receive your device to redeem your credit. Your instant credit is available right away to apply to your order. Instant credit is available for qualifying Verizon customers who upgrade or add a new line. To qualify you must be an existing Verizon business customer for at least six months to be eligible to receive instant credit for your trade-in device, and your bill to account balance must cover the total of your order including the instant credit amount. Instant credit is not available for in-store pickup. If the device you're trading in is currently active (i.e. receives calls or uses data on any network) and you'd like to keep the line active, you must first swap the device with an inactive or new device before shipping it. If the device is active on our network, visit our for more information about this process. You won't receive credit for the traded device until it's deactivated. Don't ship the charger, SD card, SIM card or other accessories with your device. No trade-in value will be provided for these items, and they won't be returned. Follow the instructions included with your shipping materials to package your device. If your device's battery is damaged, swelling or leaking, remove the battery before shipping the device and don't send the battery. If the battery can't be removed, don't return the device because it won't be eligible for credit, and it won't be returned to you. Refer to your device's or the manufacturer's website. Make sure you remove all personal information, like passwords, locks, and SIM and SD cards, before sending in the device. If you choose to print your return label securely package your device using bubble wrap or a similar packing material and place it in a box so your trade-in safely reaches us. Then, peel and stick the return label provided on the outside of the box. Keep the tracking number for your records. If you received a trade-in recovery kit, place your device in the kit. Then, peel and stick the return label provided on the outside of the box. Take your package to the carrier listed on the shipping label or contact them for pickup. Keep the tracking number for your records. Note: Our first priority is to renew and reuse the device. When devices can't be renewed and must be recycled, we adhere to a zero-landfill policy to keep e-waste out of landfills. Your submission ID is a unique code or identifier assigned to your request that distinguishes it from other requests received. You can find it in the confirmation email you received after you completed the form online. The email also contains important information about how to ship your device. If you don't see the email, please check your spam folders. We'll send all notifications about your device trade-in request to the email provided. You'll need to know your submission ID to of your traded device. You can . You'll need your submission ID and phone number you gave when you submitted your device trade-in request. If you haven't shipped the device, you don't have to do anything. Simply don't ship the device and your submission will be canceled. Devices that have already been shipped can't be returned. If you're eligible to receive an instant credit, your credit will be available immediately when you submit your trade-in details online. You can use your instant credit toward your purchase, optional down payments, accessories and more. Learn more about instant credit below. For trade-ins not eligible for instant credit, once we receive your device, it will be appraised, and you'll receive an email confirmation with the final appraised value. After that, an account credit is applied within one to two bill cycles. Note: You can track the status of your online. With instant credit, there's no need to wait until we receive your device to redeem your credit. Your instant credit is available right away to apply to your order. Instant credit is available for existing Verizon customers who upgrade or add a new line. Instant credit is not available for in-store pickup. You must be an existing Verizon business customer for at least six months to be eligible to receive instant credit for your trade-in device, and your bill to account balance must cover the total of your order including the instant credit amount. When you upgrade or add a new line you'll be given the option to trade in your device. Once you provide details about your trade-in device, if you're eligible for instant credit, your credit amount will display. You can apply the credit to your order for instant savings. If the device you're trading in is not in the expected condition when we receive it, we'll adjust the instant credit amount you applied to your items. If the appraised device is in worse condition than expected, you'll see a chargeback as applicable. If the appraised device is in better condition than expected, well issue an account credit for the difference. If we don't receive your trade-in device for which you received instant credit during your online transaction within 90 days, you'll see a chargeback on your next bill for the instant credit amount. If we receive your device after 90 days, you'll still see the chargeback on your bill for the instant credit. However, within one or two bill cycles you'll see a one-time account credit on your bill for the appraised value of your old device. The email should explain the reason for the lesser value, such as the condition of the device was different than originally stated in the submission, the device received does not qualify for the instant credit promotion that was applied or the activation lock is turned on (e.g. Find my iPhone). When we receive your device, we ensure it matches the information you provided during the order submission. If the device doesn't match the description or if it wasn't submitted within 90 days, you may receive less than the appraised value indicated during your order submission. Additionally, if you claimed a promotion but the device you sent isn't eligible for the promotion, we'll provide you with the trade-in value for the device, excluding the promotion. If you're eligible for instant credit, you can apply the credit to your online order. If you mail in your device for appraisal and are not receiving instant credit, you'll have to wait for an account credit. Note: If your fair market value instant-credit trade-in device is in different condition than expected when we receive it, a chargeback for items in worse condition or credit for items in better condition will be applied to your bill. If you qualify for a current promotion, there are a few ways to receive a promotional value for your trade-in: If you ordered a qualifying device online and submitted your trade request within the same order, your estimated trade-in value will already reflect the promotional value. When you receive your return shipping materials, simply follow the enclosed instructions to send us your device. Your device payment agreement must remain active for 24 months. If you cancel service, or if your device payment agreement is paid off or transferred, trade-in promotion credits will stop. You can of your trade-in submission or at any time. If you are already a Verizon customer, we have several options to help you get the support you need. Choose your country to view contact details. Existing customers, to your business account or .
Learn moreFast connectivity at remote jobsites with wireless internet
Based in Tennessee, Appalachian Pipeline Contractors takes on construction jobs all over the U.S. with projects that are rarely the same. But before the digging starts, the team at Appalachian Pipeline Contractors has to organize and set up a temporary base of operations at the construction site to handle the administrative details that come with every project. "These projects stretch for miles, and they happen fast," said Joshua Wyatt, Project Manager at Appalachian Pipeline Contractors. "It's not uncommon for us to be awarded a project and need to set up a large office to handle hundreds of employees and set it up in two weeks. Everything from internet to mail to fuel, all those things need to come together quickly and can be a struggle when we set up projects. "Historically, when we set up a project, the first priorities are power and internet because those are the two things you have to have. We can use generators for power, so that's something we can usually overcome. But internet in the past has been a big issue. With projects sited nearly anywhere in the U.S. remote communications between a worksite and Appalachian Pipeline Contractors' home base in Tennessee are crucial. So, accessing reliable internet is the first of many challenges for a project manager like Wyatt to overcome. "When you have 200 guys coming to sign up for work and you can't do any of it without internet, it is problematic," Wyatt said. "We've worked out of hotel rooms a lot in the past just to get started until we get internet set up.",Onboarding a crew of that size involves a significant amount of documentation, all of which needs to be quickly registered at the home office in Tennessee. But transmitting digital employment files with slow or unreliable connectivity can stall the onboarding process considerably. As the company's HR Payroll Manager, Sherry Dorris was charged with finding a connectivity solution that could make it easier for the team in the field to coordinate with the home office. "It was my job to find the quickest and fastest internet for the guys in the field," Dorris said. "Some companies couldn't install it, or they wanted us to spend an outrageous amount to install it, and then sign a contract for a year or two when we were only going to be there for three months.","Scheduling was always an issue," Wyatt said. "You would call the internet service to get a hardline put in, and they would say, 'Sure, we'll be out there in 8 weeks.' But when we're hiring 200 people on Monday, we can't always afford to wait that long. Usually, we can't ever afford to wait that long.",The team in the field also demands reliable connectivity for sharing digital files such as work orders and construction plans from a customer. Sending hard copies of those files takes up valuable time and can slow a project to a crawl. "We do massive amounts of data transfer between the office and our office in the field," Wyatt said. "When we're signing people up for work, almost every bit of that is scanned and sent back to the office for onboarding. So, it's extremely critical that we have good internet access. "Also, the gas companies we work for don't hardly ever send hard copies of drawings or anything, so everything from our design drawings for the projects to our scheduling and everything we do for our projects has to come through the internet. So, if we don't have internet, we're not able to do hardly anything.",For Wyatt, solving connectivity issues on the job site became a big issue. Whether it was retreating to a hotel room for internet or finding a place where he could park his truck to communicate with a cellular signal strong enough to transmit texts or email, he said he was constantly having to leave the worksite to get reasonably good connectivity. Searching for a way to overcome the challenges that poor remote connectivity presented, the decision makers at Appalachian Pipeline Contractors consulted with Verizon. Dorris knew she needed to find a connectivity solution that was not only mobile but also had the coverage to reach some of the more remote places where Appalachian Pipeline Contractors crews work. She found what she was looking for with LTE Business Internet from Verizon. LTE Business Internet offers connectivity on Verizon's 4G LTE network, providing fast, flexible and reliable service that works right out of the box. Working with a Verizon representative, Dorris found a wireless internet plan that served the company's purposes and fit its budget. She also ordered LTE Business Internet plans with Verizon's compatible wireless routers to service the home office near Nashville as well as remote operations in the field. "I can either go out and plug these boxes in or send them with Josh or whoever and they have virtually immediate connectivity," she said. "We have them set up where all they have to do is plug and play and they're ready to start working. It's been really great to be fast and furious and get up and running immediately. And stay connected. That's the other thing. We've not had connection problems with these.",The mobility and flexibility of LTE Business Internet not only comes into play by seamlessly establishing connectivity in a job site office trailer. For Appalachian Pipeline Contractors, it becomes a huge advantage when a pipeline job stretches over 50 miles or more. "If we get out on a project that is so large we can't drive there within an hour, we will move the job office sometimes," Wyatt said. "It's a huge time-saver to be able to plug and play the box and be working with it in minutes.",Convinced that LTE Business Internet was the solution her team was looking for, Dorris led the company's decision to lean on Verizon's wireless network for their business phone lines. Appalachian Pipeline Contractors now uses Verizon One Talk, a reliable cloud-based business phone system that caters to the company's needs for mobility. The home office features wireless desktop phones from Verizon that work via Voice Over Internet Protocol (VoIP), and several employees rely on the One Talk app on their phones to take business calls on the go. "No matter where our administrative assistant is or where I am, we can pick up our cell phone and take a business call," Dorris said. "If the phone is ringing early in the morning and the guys are on the job site, I can pick it up at home and take care of it."Now that they're up and running with LTE Business Internet from Verizon, the team at Appalachian Pipeline Contractors is operating with improved efficiency, and has helped improve several key factors, including:,Wyatt and other managers are able to get projects started without having to wait for a hardline internet installation. Once an office trailer is placed and powered up at the worksite, they can access fast, reliable LTE Business Internet by plugging in their compatible router. Managers can assemble a team of pipeline construction workers quickly, with all the related hiring paperwork easier to process, scan and transmit back to the main office for filing. Managers no longer need to wait for printed out construction plans from their clients to arrive via mail or messenger. Large files can be sent reliably to the Appalachian Pipeline Contractors team and can be printed on the receiving end. "It definitely cut down our package delivery bill," Dorris said. As linear pipeline projects advance, the manager in the field is able to move the office trailer without needing to worry about a hardline reinstallation. The wireless router unplugs, travels with the trailer and is ready for use as soon as the trailer is repositioned and powered. Also, by using the VoIP-enabled One Talk phone system and the One Talk app, team members at Appalachian Pipeline Contractors have access to their business calls wherever they are, whether in the office, at home or in the field. "It's nice to be unchained from my desk," Dorris said. "It's definitely a relief since we changed.",Continuing a trend, the main office for Appalachian Pipeline Contractors is working less and less with hardcopy paperwork and more frequently with digital files that are easy to share and backup. "The company has been in business since 2003, and we have so much paper here," Dorris said. "Now, 90 percent of what we do is scanned and we're finally getting rid of paper. Our timesheets come in scanned, our new-hire packages are in the cloud, and any forms that we share back and forth are either emailed or in the cloud.",Wyatt said the transition to LTE Business Internet has been seamless, and Dorris said having fast, reliable internet "has made both of our lives so much easier. It's been great.","It's increased our productivity on the job sites exponentially and really allowed us to focus on more important issues," Wyatt said. "We have so much going on with these jobs, the last thing you want to be messing with is computer or internet issues. So, having the ability to have reliable service is very valuable.",Explore the benefits of our business internet solutions and check availability in your area. Call sales,Chat with us,Have us contact you,Get updates,Already have an account?,* Required,The information provided will be used in accordance with our terms set out in our . Please confirm you have read and understood this Notice,Verizon may wish to contact you in the future concerning its products and/or services. If you would like to receive these communications from Verizon, indicate by selecting from the dropdown menu below. Please note that you can unsubscribe or update your preferences at any time. By submitting the form, you are agreeing to receive insights, reports and other information from Verizon and affiliated companies in accordance with our . California residents can view our California Privacy Notice .
Learn more