Voice & collaboration
services

Connect employees and customers with our voice
and collaboration services while in the office, remote or mobile.

  • Boost collaboration and productivity wherever you work.

  • No matter what your organization’s size and type, you need reliable voice and collaboration communication. Whether your employees work from the office, at home or on the road, they need to stay connected to work as a team. Your customers and partners need to be able to reach you any time of day from wherever they live or work. With our voice and collaboration services, we can help.

  • Unified communications

  • Help your workforce drive better collaboration, increase productivity and control costs with unified communications solutions and services from Verizon.

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  • Webex Calling



    Help your employees be more efficient with enterprise-level collaboration whether they’re onsite or remote.

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  • One Talk business phone solutions

    Call, collaborate and connect in the office or on the go, wherever work takes you.

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  • Conferencing

  • Bring your teams together no matter where they work. With conferencing services from Verizon, you can give your teams the flexibility to communicate and collaborate from virtually anywhere.

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  • Collaboration platforms and solutions

  • Help your hybrid workforce collaborate with ease, agility and productivity from wherever they work with solutions and services that help control costs, improve security and streamline administration.

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  • Verizon Solutions with Microsoft Teams

    Add enterprise calling and collaboration capabilities to Microsoft Teams with the first U.S. wireless provider to offer a true native mobile calling solution for Teams.

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  • Webex Suite

    Enhance your team's productivity and improve customer experiences with a single, global cloud-based calling, meetings, messaging and contact center platform from Cisco—a long-standing leader in communications.

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  • VoIP and phone services

  • Help improve your business productivity by taking advantage of modern communication technologies such as Voice over IP (VoIP) and traditional phone services.

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  • IP Trunking



    Enable business collaboration and cost control with IP Trunking.

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  • Business Digital Voice

    Help your business run smoothly with a VoIP phone system that simplifies call management.

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  • Workforce productivity

  • Keep your workforce productive, connected and communicating with workforce productivity solutions from Verizon.

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  • Mobile Command Center

    Mobile Command Center facilitates wireless communication and collaboration from the field. Our rugged, portable and easy-to-deploy communications hub and Verizon’s reliable network help keep your team connected in rugged or remote settings.

    Mobile Command Center 2.0 Mobile Command Center Mini
  • Push to Talk Plus



    Communicate more quickly, and with more people, at the push of a button.

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  • Productivity tools

  • To get more done and collaborate in near real time from almost anywhere, take advantage of productivity tools that you and your team already trust.

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  • GoCanvas

     

    Create customized mobile forms so your workforce can securely capture and store data while in the field.

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  • Google Workspace

     

    Connect employees within a company through a collection of productivity tools.

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  • Communications consulting

  • We can help you take the complexity out of new communication services with our expert business and technical guidance. Our comprehensive suite of professional services can help you through the challenges of planning, designing and execution.

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  • Business Communications Adoption Services

     

    Help employees adapt quickly to new communication and collaboration technology.

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  • Business Communications Design

     

    Design customer personas, map customer journeys and develop use cases.

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Featured for small business

Our array of voice and collaboration solutions are designed to help make it easier for you to keep your employees and customers connected.

  • Business Digital Voice

     

    Help your business run smoothly with a VoIP phone system that simplifies call management.

    View this product
  • One Talk business phone solutions

     

    Call, collaborate and connect in the office or on the go, wherever work takes you.

    View this product
  • Product finder

  • Already know what you’re looking for?

    Find it here

Re-envision the Future of Work

Get the expert insights you need to adapt quickly to changing business norms—and help guide your workforce down the path to success.

  • Thought Leadership articles
    and blogs

  • Your meetings
    aren't working.



    How Verizon is laser-focused on meeting
    less to accomplish more.

  • Unleashing the
    Infinite Potential
    of the Smartphone

    Gain advantages in employee retention and customer engagement by tapping the collaboration capabilities of the smartphone.

  • The Future of Hybrid Work

    Learn more about the challenges Verizon and other companies faced in recent years and the subsequent changes they made to support the evolving workplace.

  • Organizational myopia and changing the way we work.


    Understanding gaps in workplace experiences.

  • Best Practices to build a better workplace



    Create a work place where your employees and business can thrive. 

  • Five VoIP Trends: The Future of the VoIP Industry


    VoIP is bound to take on a central role in your communication strategy. 

  • What is VoIP?

    Learn how VoIP works, the benefits it provides and options for taking advantage of it.

    Read the article
  • What is telephony?

    Telephony has changed dramatically over the years. Get insights on how today’s innovations can benefit your business.

    Learn more
  • Today's businesses need to communicate
    in real time.

    Your employees are more mobile than ever and remote work is here to stay. Learn how real-time unified communications solutions can help you keep pace.

    Learn more

Partner with a recognized leader in voice and collaboration.

As one of the world’s leading providers of technology and communications for 20 years, you can rely on our experience and expertise to get answers and insights to your voice and collaboration questions, as well as to find solutions to your challenges.

  • Customer Value Leader

     

    See why Frost & Sullivan named Verizon a market leader in North America for Mobile-Centric Communications, Collaboration and CX Solutions.  

    Learn more in the report
  • Market Leadership


    Frost & Sullivan cites Verizon is a leader in North American VoIP Access
    and SIP Trunking.

    Learn more in the report
  • UCaaS innovator

    Frost & Sullivan named Verizon a growth and innovation leader in the North American hosted IP telephony and unified communications as a service (UCaaS) markets for our technology achievements and effective go-to-market strategies.

    Learn more in the report
  • Simplify your business communications.

    Discover the secret to a more productive mobile workforce.

    Get the e-book

Offer and Pricing Details

All Offers: Offers available to new business customers only, subject to credit review. Not available in all areas/locations. Depending on speed tier purchased, promotional pricing for Internet and voice guaranteed for 12 consecutive months ($10 increase starting month 13 with 2 year contract), or 24 consecutive months ($10 increase starting month 25 with 2 year contract), or 36 consecutive months ($10 increase starting month 37 with 2 year contract) or 60 consecutive months ($10 increase starting month 61 with 2 year contract) (60 month guarantee not available in all areas where Fios is sold) subject to continuation of qualifying products; price guarantee applies to base monthly rate only; excludes optional services and equipment charges; prices subject to increase thereafter. With no annual contract, price increases to then current market rate subject to the applicable guarantee period. Select installation charges may be waived. Additional charges apply for inside wiring and/or other installation services. $49 activation fee may apply. Offers may be fulfilled via bill credit(s); other taxes, fees & terms apply. Early termination fees for a 2 year contract: 35% of base monthly charges for unexpired term. 2 year term automatically renews at then-current term rates unless canceled within 30 days prior to or 60 days after the term is renewed. Money Back Guarantee (MBG) is available with 2 year contract only and requires cancellation within 30 days of installation; excludes subscriptions, per minute usage, labor/material charges in excess of standard installation and month-to-month service plans, including Fios TV service. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental (except in Maryland, where the wireless Fios Router is available for $299.99 purchase and $15/mo rental).  Wireless router models and prices are subject to change. Phone equipment purchase required with VoIP, starting at $85. Equipment must be returned within 30 days of cancellation. Equipment restocking fee may apply if order is canceled or service is terminated within 30 days. MBG and/or promotional offers do not apply to service ordered for temporary, short term or special events. Firm Price Quote is valid for 5 business days and is an estimate based on current pricing, promotions and taxes that are subject to change. Quote does not include additional charges for nonstandard installations. Verizon Wi-Fi available in select areas with qualifying packages. Software limitations and other terms apply. Visit business.verizon.net/wifi for details. Offers are available for a limited time only and are subject to change without notice. Wired speeds advertised. Wired & wireless speeds vary due to device limits, multiple users, network & other factors. See www.verizon.com/yourspeed for more info. Service availability varies.

Fios Internet & Phone Bundle (VSB): Usage charges apply on basic line. Activation fee of $49 may apply based on speed tier purchased. Wireless Verizon Router is available for$399.99 purchase and $18/mo rental (except in Maryland, where the wireless Fios Router is available for $299.99 purchase and $15/mo rental).  Wireless router models and prices are subject to change. Backup battery available for Fios voice services & E911. VSB not available with 2048/2048 Mbps Internet (2 Gigabit Connection).

Fios Internet & Business Digital Voice (BDV) Bundle: Pricing for BDV line(s) with the Fios bundle: For speeds 200/200 Mbps and higher: the first BDV line is available for $20/mo. and $25/mo. for each addl. line. Pricing reflected in the cart. No annual contract required. $49 activation fee may apply. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental (except in Maryland, where the wireless Fios Router is available for $299.99 purchase and $15/mo rental). Wireless router models and prices are subject to change. Business Digital Voice requires phone equipment purchase starting at $85.00.

Basic Internet & Phone Bundle: $49.00 activation fee applies with 2 year contract; $99.00 activation fee applies with no annual contract. Wireless router available for $49.00, subject to change. Basic Internet will be provisioned at our fastest speed available at your location of up to 1Mbps, 3Mbps, 5Mbps, 7Mbps or 10-15Mbps based on VZ line qualifications requirements.

$5/month Auto Pay & Paper-Free Billing discount: For new and existing Fios Internet or Basic Internet customers on select plans. May not be combined with all offers. $5/mo. discount begins when you sign up for Auto Pay (ACH or debit card only) & paper-free billing (registration on verizon.com/mybusiness required). $5 discount will be applied each month as long as auto pay and paper-free billing stay active.

$85 Business Digital Voice Phone Discount: Offer available on select IP Phones with purchase of a new Fios Internet and Business Digital Voice bundle with a two year agreement. Fulfilled via bill credit. Taxes apply. Limit one discount per phone model. Restocking fee may apply if canceled within 30 days. Available to select customers in select areas only. Offer ends 3.31.24.

Included Router Rental Fee: Available only to Fios Internet customers on the Gigabit Connection plan (up to 940/880 Mbps) or 2 Gigabit Connection plan (up to 2048/2048 Mbps) where available. Qualifying customers will receive a monthly bill credit for the applicable monthly router rental fee for as long service with qualifying plan is on the account.  Promo credits end when eligibility requirements are no longer met.  If your Fios service is cancelled, you must return the Fios router subject to Verizon’s standard return policy. 

Fios Switching Allowance Offer: Offer for new business customers in select areas only who sign up for qualifying Fios internet service with a two year agreement (subject to credit review) and who terminated their prior internet service and incurred an early termination fee (ETF). To redeem offer, you must email documentation of the ETF from your prior service provider w/in 30 days after receipt of final bill. Offer fulfilled via a bill credit to your Verizon account in the amount of the billed ETF, up to $1,500. Credit will be issued starting after 30 days of service, and will appear on your Verizon bill within 2-3 billing cycles. You remain solely responsible for paying the ETF to your prior service provider. Offer is non-transferable, has no cash or refund value, and may not be combined with all offers. Other terms apply. Offer ends 3.31.24.

Visa Prepaid Card Offers: Businesses who sign up for qualifying Fios Internet with our mid-tier or high-tier speeds with a two-year agreement will receive a Visa Prepaid Card, with the Visa Prepaid Card amount based on speed tier purchased, as follows: (i) $100 Visa Prepaid Card for Fios 500/500 Mbps Internet; or (ii) $500 Visa Prepaid Card for Fios 940/880 Mbps Internet (Gigabit Connection) or 2048/2048 Mbps Internet (2 Gigabit Connection). May only be combined with select offers. Only available in select locations, including the Philadelphia metro area, parts of New York state and parts of central Massachusetts. Call or visit the website to confirm availability.  Visa Prepaid Card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card valid for up to 12 months, funds do not expire and may be available after card expiration date, fees may apply. Terms and conditions apply.  Must register for card online and keep qualifying Verizon service for 60 days from install, with no past-due balance 65 days from install. Card mailed within 90 days of install date. Limit one card per account. Other card terms and conditions apply. Offers end 3.31.24.

Visa Prepaid Card Fast Start Offers: Businesses who sign up for qualifying Fios Internet with our mid-tier or high-tier speeds with a two-year agreement will receive a Visa Prepaid Card, with the Visa Prepaid Card amount based on speed tier purchased, as follows: (i) $400 Visa Prepaid Card for Fios 500/500 Mbps Internet; or (ii) $800 Visa Prepaid Card for Fios 1 Gig Internet (940/880 Mbps) or Fios 2 Gig Internet (2048/2048 Mbps). May not be combined with all offers. Not available in all locations, including the Philadelphia metro area, parts of New York state and parts of central Massachusetts. Call or visit the website to confirm availability.  Visa Prepaid Card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card valid for up to 12 months, funds do not expire and may be available after card expiration date, fees may apply. Terms and conditions apply.  Must register for card online and keep qualifying Verizon service for 60 days from install, with no past-due balance 65 days from install. Card mailed within 90 days of install date. Limit one card per account. Other card terms and conditions apply. Offers end 3.31.24.

Fios Business Internet/Business Unlimited Offer: Offer available to new and existing business customers in select areas only who sign up for both: (i) a qualifying Fios Business Internet plan & (ii) a qualifying Verizon Wireless Business Unlimited plan (eligible smartphone required, device payment purchase or bring your own device). Existing customers are eligible with Fios Business Internet plan upgrade or Business Unlimited plan upgrade or a new line, as applicable. Customers with Fios Gigabit Connection (speeds up to 940/880 Mbps) or Fios 2 Gigabit Connection (speeds up to 2048M/2048M), where available, and Verizon Wireless Business Unlimited Pro plan (at least 1 line) are eligible for a total credit of $80/mo, all other combinations of service plans are eligible for a total credit of $40/mo. Offer fulfilled as a credit of $20/mo. or $40/mo. each to your Fios and Verizon Wireless bills, for a total credit of $40/mo or $80/mo as applicable. Credit is fulfilled at an account level and only one promotional credit per account. Discounts are applied once both services are activated. All discounts apply as long as Verizon provides & business maintains both services at the qualifying levels. Limited time offer.

$100 One-Time Discount: Offer available only to business customers who are new to Verizon and who sign up for a qualifying Fios Business Internet plan and a qualifying Verizon Wireless Business Unlimited plan. Existing Verizon customers are not eligible. One time $100 discount offer fulfilled as a bill credit to your Verizon Wireless account and will appear within 1-2 billing cycles. May only be combined with select offers. Limited time offer.

Fios Internet Only: $49 activation fee applies based on speed tier.  Wireless Verizon Router is available for $399.99 purchase and $18/mo rental (except in Maryland, where the wireless Fios Router is available for $299.99 purchase and $15/mo rental).  Wireless router models and prices are subject to change.

Basic Internet Only:$49.00 activation fee applies with 2 year contract; $99.00 activation fee applies with no annual contract. Wireless router available for $49.00, subject to change. Verizon Basic Internet will be provisioned at up to 1Mbps, 3Mbps, 5Mbps, 7Mbps or 10–15Mbps based on VZ line qualifications requirements. Availability subject to final confirmation by Verizon.

Preferred Voice Only: Offer available to new and existing customers. Requires 2-yr term agreement. Includes unlimited direct-dialed voice calls to anywhere in the US. Selected activation and installation charges are waived. Additional charges may apply for inside wiring and/or other installation services. Additional Universal Service Fee, taxes and other charges apply. Call detail is not provided for unlimited calling.

Business Digital Voice (BDV) Only: Offer available to new customers with 100 voice lines or fewer in select areas only, subject to credit review. BDV requires an existing Internet connection of 5Mbps or higher. $99.99 activation and $200 installation fees apply. Additional charges apply for inside wiring and/or other installation services. Phone equipment purchase req’d, starting at $85.00. Call detail is not provided for unlimited calling.

Fios TV: Wireless Verizon Router is available for $399.99 purchase and $18/mo rental (except in Maryland, where the wireless Fios Router is available for $299.99 purchase and $15/mo rental).  Wireless router models and prices are subject to change.. $99.99 activation and $89.99 installation fees (first three existing TV outlets) apply. Additional charges apply for inside wiring and/or other installation services. $11.99/mo. HD set top box, franchise and regulatory fees, up to $8.89 Regional Sports Network (RSN) fee, $11.49 Broadcast Fee, other taxes and fees apply. Equipment shipping charge may apply. Program availability varies by location. Number of channels is approximation. High Definition (HD) TV with HD STB required for HD programming. Certain TV plans, Pay Per View (PPV) and Subscription or fee-based Video On Demand (VOD) are not permitted for viewing in restaurants, bars or other customer service areas. Channel lineup is subject to change and not all channels will be available at all times. Blackout restrictions apply. Month-to-month service without an annual contract required.

Fios TV Mobile app: Req. compatible device and Fios® TV. Content restrictions may apply. Fios Internet req’d for in-office use. Full channel access and DVR streaming require Fios Multi-Room DVR enhanced or Premium Service. Max. combined 5 simultaneous live TV streams and/or DVR streams per media server. Streaming of TV shows and movies On Demand included in your plan is available to all business customers. Streaming of rented/purchased TV shows and movies On Demand is only available to Private Viewing business customers. Requires acceptance of Terms of Service and Private Viewing conditions at verizon.com/mybusiness. Early access to Fios TV Mobile app begins with activation & ends upon installation or in 14 days, whichever comes first. Wireless data charges may apply.

Veterans / Active Military offer: Offer available to eligible and verified members of the U.S. military and U.S. Veterans in select areas with Business Fios Internet with a two year agreement, subject to credit review. Not available in all areas/locations. Upon military service verification through Veterans Advantage, eligible customers will receive a discount in the amount of $5/month for speeds up to 500M/500M; or $10/month for 940/880 Mbps and 2048/2048 Mbps (where available), for as long as that customer maintains qualifying Business Fios Internet service. Not available for month-to-month plans. Eligible customers must complete the military service verification process within 30 days of the order to get the discount.

Business Internet Secure: Available to businesses with 19 employees or less. Requires current Fios Business Internet service. Business Internet Secure licenses are sold in packs of 5, 10, and 25 with one license covering one device (laptop, desktop, smartphone or tablet). One license pack at a time per customer account. Prices are monthly and exclusive of taxes and fees. Terms and conditions apply. System requirements: Windows 7 and above; Mac OSX 10.9 and above; Android OS 5.0 and above, or Apple iOS 10.0 and above.

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