Voice & collaboration
services

Connect employees and customers with our voice and collaboration services while in the office, remote or mobile.

  • Boost collaboration and productivity wherever you work.

  • No matter what your organization’s size and type, you need reliable voice and collaboration communication. Whether your employees work from the office, at home or on the road, they need to stay connected to work as a team. Your customers and partners need to be able to reach you any time of day from wherever they live or work. With our voice and collaboration services, we can help.

  • Unified communications

  • Help your workforce drive better collaboration, increase productivity and control costs with unified communications solutions and services from Verizon.

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  • Webex Calling



    Help your employees be more efficient with enterprise-level collaboration whether they’re onsite or remote.

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  • One Talk business phone solutions

    Call, collaborate and connect in the office or on the go, wherever work takes you.

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  • Conferencing

  • Bring your teams together no matter where they work. With conferencing services from Verizon, you can give your teams the flexibility to communicate and collaborate from virtually anywhere.

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  • Collaboration platforms and solutions

  • Help your hybrid workforce collaborate with ease, agility and productivity from wherever they work with solutions and services that help control costs, improve security and streamline administration.

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  • RingCentral with Verizon



    Seamlessly call, meet, message, file share and manage tasks on any device with a pure cloud solution.

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  • Verizon Solutions with Microsoft Teams

    Add enterprise calling and collaboration capabilities to Microsoft Teams.

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  • VoIP and phone services

  • Help improve your business productivity by taking advantage of modern communication technologies such as Voice over IP (VoIP) and traditional phone services.

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  • IP Trunking



    Enable business collaboration and cost control with IP Trunking.

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  • Business Digital Voice

    Help your business run smoothly with a VoIP phone system that simplifies call management.

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  • Workforce productivity

  • Keep your workforce productive, connected and communicating with workforce productivity solutions from Verizon.

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  • Mobile Command Center

    Mobile Command Center facilitates wireless communication and collaboration from the field. Our rugged, portable and easy-to-deploy communications hub and Verizon’s reliable network help keep your team connected in rugged or remote settings.

    Mobile Command Center 2.0 Mobile Command Center Mini
  • Push to Talk Plus



    Communicate more quickly, and with more people, at the push of a button.

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  • Productivity tools

  • To get more done and collaborate in near real time from almost anywhere, take advantage of productivity tools that you and your team already trust.

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  • Microsoft 365

     

    Give employees access to the collaboration applications they rely on every day.

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  • Google Workspace

     

    Connect employees within a company through a collection of productivity tools.

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  • Communications consulting

  • We can help you take the complexity out of new communication services with our expert business and technical guidance. Our comprehensive suite of professional services can help you through the challenges of planning, designing and execution.

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  • Business Communications Adoption Services

     

    Help employees adapt quickly to new communication and collaboration technology.

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  • Business Communications Design

     

    Design customer personas, map customer journeys and develop use cases.

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Featured for small business

Our array of voice and collaboration solutions are designed to help make it easier for you to keep your employees and customers connected.

  • Business Digital Voice

     

    Help your business run smoothly with a VoIP phone system that simplifies call management.

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  • One Talk business phone solutions

     

    Call, collaborate and connect in the office or on the go, wherever work takes you.

    View this product
  • Product finder

  • Already know what you’re looking for?

    Find it here
  • Thought Leadership articles
    and blogs

  • Your meetings
    aren't working.




    How Verizon is laser-focused on meeting
    less to accomplish more.

  • Help ensure that remote workers are productive and effective.

    Read the executive summary from Harvard Business Review Analytic Services report to help you adapt to the new digital workplace.

  • Prepare your organization for anywhere-work.

    Watch the webcast and learn how to help make your organization’s workplace transformation a success. 

  • Learn how to leverage your remote workforce.

    Work has never been more challenging or provided more opportunities to transform the way your employees communicate and collaborate.

  • Collaboration best practices

    Tips to help your remote team operate as cohesively and productively as if they were in the office.

  • Learn what it takes to be successful when it comes to designing the workplace of the future.

    Check out the report from Harvard Business Review Analytic Services.

  • How the surge in remote work is impacting workforce communications.

    Read the report from 451 Research.

  • Verizon Enterprise Center

  • Manage your Verizon services, streamline processes and control critical business functions from your desktop, tablet or smartphone.

    Learn more

Discover the latest in voice and collaboration technologies.

  • Five VoIP Trends: The Future of the VoIP Industry

    VoIP is bound to take on a central role in your communication strategy. 

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  • What is VoIP?

    Learn how VoIP works, the benefits it provides and options for taking advantage of it.

    Read the article
  • What is telephony?

    Telephony has changed dramatically over the years. Get insights on how today’s innovations can benefit your business.

    Learn more
  • Today's businesses need to communicate in real time.

    Your employees are more mobile than ever and remote work is here to stay. Learn how real-time unified communications solutions can help you keep pace.

    Learn more

Partner with a recognized leader in voice and collaboration.

As one of the world’s leading providers of technology and communications for 20 years, you can rely on our experience and expertise to get answers and insights to your voice and collaboration questions, as well as to find solutions to your challenges.

  • Market Leadership


    Frost & Sullivan named Verizon a market leader in the North American VoIP Access and SIP Trunking (for an unprecedented five times) for our ability to pioneer innovative solutions and consistently push new capabilities to market to enhance customer value.

    Learn more in the report
  • UCaaS innovator

    Frost & Sullivan named Verizon a growth and innovation leader in the North American hosted IP telephony and unified communications as a service (UCaaS) markets for our technology achievements and effective go-to-market strategies.

    Learn more in the report
  • Simplify your business communications.

    Discover the secret to a more productive mobile workforce.

    Get the e-book
  • Leading UCaaS service provider

    IDC positioned Verizon as a Leader in the Worldwide UCaaS Service Provider Vendor Assessments for both SMBs and enterprises due to our full suite of communications and collaboration solutions and implementation success.

    Read SMB Vendor Assessment Read Enterprise Vendor Assessment

Offer and Pricing Details

 

All Offers: Offers available to new business customers only, subject to credit review. Not available in all areas/locations. Depending on speed tier purchased, promotional pricing for Internet and voice guaranteed for 12 consecutive months ($10 increase starting month 13 with 2 year contract), or 24 consecutive months ($10 increase starting month 25 with 2 year contract), or 36 consecutive months ($10 increase starting month 37 with 2 year contract) subject to continuation of qualifying products; price guarantee applies to base monthly rate only; excludes optional services and equipment charges; prices subject to increase thereafter. With no annual contract, price increases to then current market rate subject to the applicable guarantee period. Select installation charges may be waived. Additional charges apply for inside wiring and/or other installation services. $49 activation fee may apply. Offers may be fulfilled via bill credit(s); other taxes, fees & terms apply. Early termination fees for a 2 year contract: 35% of base monthly charges for unexpired term. 2 year term automatically renews at then-current term rates unless canceled within 30 days prior to or 60 days after the term is renewed. Money Back Guarantee (MBG) is available with 2 year contract only and requires cancellation within 30 days of installation; excludes subscriptions, per minute usage, labor/material charges in excess of standard installation and month-to-month service plans, including Fios TV service. Wireless router available for $299.99 purchase and $15/mo rental, subject to change. Phone equipment purchase required with VoIP, starting at $85. Equipment must be returned within 30 days of cancellation. Equipment restocking fee may apply if order is canceled or service is terminated within 30 days. MBG and/or promotional offers do not apply to service ordered for temporary, short term or special events. Firm Price Quote is valid for 5 business days and is an estimate based on current pricing, promotions and taxes that are subject to change. Quote does not include additional charges for nonstandard installations. Verizon Wi-Fi available in select areas with qualifying packages. Software limitations and other terms apply. Visit business.verizon.net/wifi for details. Offers are available for a limited time only and are subject to change without notice. Wired speeds advertised. Wired & wireless speeds vary due to device limits, multiple users, network & other factors. See www.verizon.com/yourspeed for more info. Service availability varies.

Fios Internet & Phone Bundle (VSB): Usage charges apply on basic line. Activation fee of $49 may apply based on speed tier purchased. Wireless router available for $299.99 purchase or $15/mo rental, subject to change. Backup battery available for Fios voice services & E911.

Fios Internet & Business Digital Voice (BDV) Bundle: BDV available for $10/mo. for the first line and $25/mo. for each addl. line (200/200 Mbps); $0/mo. for the first line and $25/mo. for each addl. line (400/400 Mbps); $0/mo. for the first line and $25/mo. for each addl. line (940/880 Mbps); $25 mo. for the first line and $25/mo. for each addl. line (100/100 Mbps); $10/mo. for the first line and $25/mo. for each addl. line (300/300 Mbps), with no annual contract. $49 activation fee may apply. Wireless router available for $299.99 purchase and $15/mo rental, subject to change. Business Digital Voice requires phone equipment purchase starting at $85.00.

Basic Internet & Phone Bundle: $49.00 activation fee applies with 2 year contract; $99.00 activation fee applies with no annual contract. Wireless router available for $49.00, subject to change. Basic Internet will be provisioned at our fastest speed available at your location of up to 1Mbps, 3Mbps, 5Mbps, 7Mbps or 10-15Mbps based on VZ line qualifications requirements.

$5/month Auto Pay & Paper-Free Billing discount: For new and existing Fios Internet or Basic Internet customers on select plans. May not be combined with all offers. $5/mo. discount begins when you sign up for Auto Pay (ACH or debit card only) & paper-free billing. $5 discount will be applied each month as long as auto pay and paper-free billing stay active.

$85 Business Digital Voice Phone Discount: Offer available on select IP Phones with purchase of a new Fios Internet and Business Digital Voice bundle with a two year agreement. Fulfilled via bill credit. Taxes apply. Limit one discount per phone model. Restocking fee may apply if canceled within 30 days. Available to select customers in select areas only. Offer ends 9.30.22

Fios Switching Allowance Offer: Offer for new business customers in select areas only who sign up for qualifying Fios internet service with a two year agreement (subject to credit review) and who terminated their prior internet service and incurred an early termination fee (ETF). To redeem offer, you must email documentation of the ETF from your prior service provider w/in 30 days after receipt of final bill. Offer fulfilled via a bill credit to your Verizon account in the amount of the billed ETF, up to $1,500. Credit will be issued starting after 30 days of service, and will appear on your Verizon bill within 2-3 billing cycles. You remain solely responsible for paying the ETF to your prior service provider. Offer is non-transferable, has no cash or refund value, and may not be combined with all offers. Other terms apply. Offers end 9.30.22.

Visa Prepaid Card – Fios Bundle Offers: Businesses who sign up for qualifying Fios Internet and Voice bundles (VoIP or Phone) with our mid-tier or high-tier speeds with a two year agreement, in select geographic areas, will receive a Visa Prepaid Card, with the value based on speed tier purchased, as follows: (i) $200 Visa Prepaid Card for Fios 300/300 Mbps Internet; or (ii) $400 Visa Prepaid Card for Fios 940/880 Mbps Internet (Gigabit Connection). ONLINE OFFER: Businesses who sign up for a qualifying Fios bundle entirely online (where the order is started and completed online) are eligible to have the value of their Visa Prepaid Card increased by $100. May only be combined with select offers. Verizon Visa Prepaid Card issued by Pathward, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Use everywhere Visa debit cards are accepted. This optional offer is not a Pathward product or service and Pathward neither endorses nor sponsors it. Must register for card online and keep qualifying Verizon service for 60 days from install, with no past-due balance 65 days from install. Card mailed within 90 days of install date. Limit one card per account. Other card terms and conditions apply. Offers end 9.30.22.

Visa Prepaid Card – Fios Standalone Internet Offer: Businesses who sign up for Fios Internet with our mid-tier or high-tier speeds with a two year agreement, in select geographic areas, will receive a Visa Prepaid Card, with the value based on speed tier purchased, as follows: (i) $100 Visa Prepaid Card for Fios 300/300 Mbps Internet; or (ii) $200 Visa Prepaid Card for Fios 940/880 Mbps Internet (Gigabit Connection). ONLINE OFFER: Businesses who sign up for qualifying Fios internet service entirely online (where the order is started and completed online) are eligible to have the value of their Visa Prepaid Card increased by $50. May only be combined with select offers. Verizon Visa Prepaid Card issued by Pathward, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Use everywhere Visa debit cards are accepted. This optional offer is not a Pathward product or service and Pathward neither endorses nor sponsors it. Must register for card online and keep qualifying Verizon service for 60 days from install, with no past-due balance 65 days from install. Card mailed within 90 days of install date. Limit one card per account. Other card terms and conditions apply. Offers end 9.30.22.

Two months of Internet Service On Us – Fios Bundle Offers: Businesses who sign up for qualifying Fios Internet and Voice bundles (VoIP or Phone) with our mid-tier or high-tier speeds with a two year agreement, in select geographic areas, will receive a Visa Prepaid Card with the value equivalent to two months of internet only service for the speed tier purchased, as follows: (i) $198 Visa Prepaid Card for Fios 400/400 Mbps Internet; or (ii) $498 Visa Prepaid Card for Fios 940/880 Mbps Internet (Gigabit Connection). ONLINE OFFER: Businesses who sign up for a qualifying Fios bundle entirely online (where the order is started and completed online) are eligible to have the value of their Visa Prepaid Card increased by $100. May only be combined with select offers. Verizon Visa Prepaid Card issued by Pathward, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Use everywhere Visa debit cards are accepted. This optional offer is not a Pathward product or service and Pathward neither endorses nor sponsors it. Must register for card online and keep qualifying Verizon service for 60 days from install, with no past-due balance 65 days from install. Card mailed within 90 days of install date. Limit one card per account. Other card terms and conditions apply. Offers end 9.30.22.

One month of Internet Service On Us – Fios Standalone Internet Offers: Businesses who sign up for Fios Internet with our mid-tier or high-tier speeds with a two year agreement, in select geographic areas, will receive a Visa Prepaid Card with the value equivalent to one month of internet service for the speed tier purchased, as follows: (i) $99 Visa Prepaid Card for Fios 400/400 Mbps Internet; or (ii) $249 Visa Prepaid Card for Fios 940/880 Mbps Internet (Gigabit Connection). ONLINE OFFER: Businesses who sign up for qualifying Fios internet service entirely online (where the order is started and completed online) are eligible to have the value of their Visa Prepaid Card increased by $50. May only be combined with select offers. Verizon Visa Prepaid Card issued by Pathward, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Use everywhere Visa debit cards are accepted. This optional offer is not a Pathward product or service and Pathward neither endorses nor sponsors it. Must register for card online and keep qualifying Verizon service for 60 days from install, with no past-due balance 65 days from install. Card mailed within 90 days of install date. Limit one card per account. Other card terms and conditions apply. Offers end 9.30.22.

Fios Business Internet/Business Unlimited Offer: Offer available to new and existing business customers in select areas only who sign up for both: (i) a qualifying Fios Business Internet plan & (ii) a qualifying Verizon Wireless Business Unlimited plan (eligible smartphone required, device payment purchase or bring your own device). Existing customers are eligible with Fios Business Internet plan upgrade or Business Unlimited plan upgrade or a new line, as applicable. Customers with Fios Gigabit Connection (speeds up to 940/880 Mbps) and Verizon Wireless Business Unlimited Pro plan (at least 1 line) are eligible for a total credit of $80/mo, all other combinations of service plans are eligible for a total credit of $40/mo. Offer fulfilled as a credit of $20/mo. or $40/mo. each to your Fios and Verizon Wireless bills, for a total credit of $40/mo or $80/mo as applicable. Credit is fulfilled at an account level and only one promotional credit per account. Discounts are applied once both services are activated. All discounts apply as long as Verizon provides & business maintains both services at the qualifying levels. Limited time offer.

$100 One-Time Discount: Offer available only to business customers who are new to Verizon and who sign up for a qualifying Fios Business Internet plan and a qualifying Verizon Wireless Business Unlimited plan. Existing Verizon customers are not eligible. One time $100 discount offer fulfilled as a bill credit to your Verizon Wireless account and will appear within 1-2 billing cycles. May only be combined with select offers. Limited time offer.

Fios Internet Only: $49 activation fee applies based on speed tier. Wireless router available for $299.99 purchase and $15/mo rental, subject to change.

Basic Internet Only:$49.00 activation fee applies with 2 year contract; $99.00 activation fee applies with no annual contract. Wireless router available for $49.00, subject to change. Verizon Basic Internet will be provisioned at up to 1Mbps, 3Mbps, 5Mbps, 7Mbps or 10–15Mbps based on VZ line qualifications requirements. Availability subject to final confirmation by Verizon.

Preferred Voice Only: Offer available to new and existing customers. Requires 2-yr term agreement. Includes unlimited direct-dialed voice calls to anywhere in the US. Selected activation and installation charges are waived. Additional charges may apply for inside wiring and/or other installation services. Additional Universal Service Fee, taxes and other charges apply. Call detail is not provided for unlimited calling.

Business Digital Voice (BDV) Only: Offer available to new customers with 100 voice lines or fewer in select areas only, subject to credit review. BDV requires an existing Internet connection of 5Mbps or higher. $99.99 activation and $200 installation fees apply. Additional charges apply for inside wiring and/or other installation services. Phone equipment purchase req’d, starting at $85.00. Call detail is not provided for unlimited calling.

Fios TV: Wireless router available for $299.99 purchase and $15/mo rental, subject to change. $99.99 activation and $89.99 installation fees (first three existing TV outlets) apply. Additional charges apply for inside wiring and/or other installation services. $11.99/mo. HD set top box, franchise and regulatory fees, up to $8.89 Regional Sports Network (RSN) fee, $11.49 Broadcast Fee, other taxes and fees apply. Equipment shipping charge may apply. Program availability varies by location. Number of channels is approximation. High Definition (HD) TV with HD STB required for HD programming. Certain TV plans, Pay Per View (PPV) and Subscription or fee-based Video On Demand (VOD) are not permitted for viewing in restaurants, bars or other customer service areas. Channel lineup is subject to change and not all channels will be available at all times. Blackout restrictions apply. Month-to-month service without an annual contract required.

Fios TV Mobile app: Req. compatible device and Fios® TV. Content restrictions may apply. Fios Internet req’d for in-office use. Full channel access and DVR streaming require Fios Multi-Room DVR enhanced or Premium Service. Max. combined 5 simultaneous live TV streams and/or DVR streams per media server. Streaming of TV shows and movies On Demand included in your plan is available to all business customers. Streaming of rented/purchased TV shows and movies On Demand is only available to Private Viewing business customers. Requires acceptance of Terms of Service and Private Viewing conditions at verizon.com/mybusiness. Early access to Fios TV Mobile app begins with activation & ends upon installation or in 14 days, whichever comes first. Wireless data charges may apply.

Veterans / Active Military offer: Offer available to eligible and verified members of the U.S. military and U.S. Veterans in select areas with Business Fios Internet with a two year agreement, subject to credit review. Not available in all areas/locations. Upon military service verification through Veterans Advantage, eligible customers will receive a discount in the amount of $5/month for speeds up to 500M/500M; or $10/month for 940/880 Mbps, for as long as that customer maintains qualifying Business Fios Internet service. Not available for month-to-month plans. Eligible customers must complete the military service verification process within 30 days of the order to get the discount.

Business Internet Secure: Available to businesses with 19 employees or less. Requires current Fios Business Internet service. Business Internet Secure licenses are sold in packs of 5, 10, and 25 with one license covering one device (laptop, desktop, smartphone or tablet). One license pack at a time per customer account. Prices are monthly and exclusive of taxes and fees. Terms and conditions apply. System requirements: Windows 7 and above; Mac OSX 10.9 and above; Android OS 5.0 and above, or Apple iOS 10.0 and above.

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