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Q&A on Business Digital Voice

Business Phone

What is Business Digital Voice (BDV)

BDV is a VoIP (Voice over Internet Protocol) service provided by broadband. VoIP is a technology that transports high quality voice calls over the internet instead of a traditional phone network.

 
Business Digital Voice

What makes VoIP so great?

  • Features: 30+ advanced features at no additional cost.
  • Flexibility: Work from anywhere you have an Internet connection. Supports road warriors and remote workers.
  • Seamless: Never miss a call! With the Business Digital Voice Mobile app you can answer business calls right from your cell phone. If you make outbound calls, your business caller ID will show to the receiver.
  • Disaster Recovery: VoIP-based phone systems reside "in the cloud". This allows you to maintain customer communications when you lose power by routing calls to another phone number or your mobile phone.
 
Business Phone

Can I fax on Business Digital Voice?

You can complete light faxing (3-4 pages per fax) on a Business Digital Voice line with an analog terminal adapter (ATA). If you send heavier documents over fax, it is recommended that you purchase a powered-nonVoIP line through Verizon.

 
Business Phone

What equipment do I need with Business Digital Voice?

Business Digital Voice requires IP phones that work over an internet connection. These phones allow you to manage some of your Business Digital Voice features right from the phone and ensure high quality calls. Verizon offers a variety of IP phones starting at $79.99 to ensure you have the device that fits your business needs. At this time, we do not allow customers to bring their own VoIP equipment.

If you do not want to purchase IP Phones, you can purchase an Analog Terminal Adapter (ATA) starting at $69.99 for two telephones. You plug your traditional analog phone into the adapter and it will run over IP! Please note: you cannot plug IP Phones into an ATA.


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Business Phone

What is included with Business Digital Voice?

Business Digital Voice is the premier solution that provides big business tools for small businesses, with over 30 features to make your business more efficient, productive and mobile. With Business Digital Voice, you receive an Auto Attendant which acts as your Virtual Receptionist: (For sales, press1. For service, press 2). We also include mobile and desktop apps so you can manage your calls and business when you are away from your desk. Multiple call forwarding options ensure you never miss a call. Bundle with Fios for additional savings!
For a complete list of features, click here

 
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