Verizon Small Business: Aniello's Story
Up until about six years ago, the Cocoa Exchange was a commercial building. When the building was renovated, the contractor wanted to include every amenity possible, so they installed cable. At the time, it was the best thing around. But that technology got old pretty fast.
Whenever something goes wrong, the building manager gets the first call. I noticed that I was devoting a lot of time to complaints about telecom services.
First of all, people weren't happy with the service itself the Internet was slow, the TV service wasn't reliable enough. They were even more upset when they stayed home from work for a service appointment and the provider was late. Sometimes they never showed up.
Of course, the owners turned to me. I felt it was my obligation to provide another option.
So I did my research, looking for the quality and reliability that could keep my tenants happy. And I learned a few things. With FiOS, each unit in my building has a dedicated line that goes straight to the Verizon service center. So even when everyone's at home at night on the Internet, the service doesn't slow down.
Once Verizon came in with their steady, reliable service, the complaint calls slowed down. So did the calls about late repairmen, because Verizon shows up on time. Thanks to Verizon, I've taken two things off my plate and can devote more time to bigger issues in the building. And everyone's happier, which is why I'm here in the first place.
New York, NY
Verizon FiOS Internet + 2 Phone Lines
FREE TABLET OFFER: Sign up for new Internet or FiOS TV service today and get an extra bonus: A FREE Ellipsis® 8 Tablet or up to $200 off any other 4G LTE tablet when you activate the tablet on a new 2-yr. Verizon Wireless line of service.
How it works:
*Offer ends 9/19/15. Business accts 1-49 corp. lines only. Not combinable with any other device or service offer. Available only for new or existing customers who install new FiOS TV and/or Internet service by 10/19/15. Within 30 days of installation, eligible customers with no past due balance will be mailed or emailed a unique barcode which must be redeemed by 11/30/15. Limit one barcode per customer. Barcode may not be copied or transferred and is redeemable only at participating Verizon Wireless stores or by calling 888-800-7007. No cash or credit given if discount exceeds price of tablet after any available rebate. Activation fee/line: $40. IMPORTANT CONSUMER INFORMATION: Subject to Customer Agreement, Calling/Data Plan, and credit approval. Deposit may apply. Up to $175 early termination fee. Offers and coverage, varying by service, not available everywhere; see verizonwireless.com. While supplies last. Restocking fee may apply. Limited-time offer. In MA: Sales tax based on Verizon Wireless’ cost of a device purchased at a discount with service. In CA: Sales tax based on full retail price of tablet. Additional CA eWaste fee may apply. © 2015 Verizon Wireless.