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Verizon Frontline: Mission-Critical Communications for Public Safety & First Responders
for public safety. The advanced network and technology for first responders. We're there before the call, through the response and beyond the recovery. For over 30 years, we've been a trusted partner for first responders across state, local and agencies. We're committed to providing the support, solutions and proven expertise you need to stay connected and in control. More first responders — over 45,000 agencies — choose us over any other network. From satellite backhaul to rugged deployables, our experienced and equipped Crisis Response Team shows up ready—whenever, wherever you need us. Our advanced preemption³ automatically gives first responders priority access to our best networks and during peak demand and emergency situations. Turn your emergency vehicle into a mobile command center powered by the most reliable 5G network in America.⁴,Stay response-ready with the speed and security of wireless Business Internet and our Private Wireless Network offerings. Support emergency operations in the city, on base or in extreme locations with rugged mobile devices—including ad-hoc networks, asset monitoring and more. Coordinate seamlessly and improve near real-time decision-making with reliable, interoperable solutions such as Push to Talk Plus and Group First Response. Make better-informed decisions and get timely, reliable data using critical tools, such as Wireless Network Performance Manager. Keep your agency securely connected through challenging situations with optimized data plans and durable smartphones. Discover how the Quincy Police Department keeps their citizens safe with Verizon Frontline's mobile broadband connectivity, smartphones and more. Explore how Verizon helps the Harris Center and Harris County Sheriff's Office improve outcomes during mental health crises. Learn how secure solutions, like mobile device management, are helping one small town keep the community safe. After the devastation of Hurricane Maria, fresh thinking and public-private partnership helped reopen essential routes throughout Puerto Rico. Discover announcements and learn about Verizon-led discussions and presentations, across the country, on public safety solutions. For decades, Verizon has provided communications solutions and support for public safety personnel. More than 280 million people⁵ have access to Verizon's 5G Ultra Wideband network⁶,Thousands of devices and solutions provided to public safety agencies by the Verizon Frontline Crisis Response Team,Permanent generator penetration at LTE and macro-cell sites across the U.S. Battery backup at macro-cell sites across the U.S. Our team is on call 24/7 to help ensure government agencies, first responders and frontline workers stay connected to mission-critical communications. Join the first-of-its-kind incubator dedicated to creating 5G-enabled solutions for first-responder teams—like our . Learn how our team of public safety experts provides strategic insights that are essential for developing and tailoring Verizon Frontline solutions to meet your needs. First responders can use two priority services for their personal wireless devices, at no additional cost. Rugged enough to keep your organization securely connected in virtually all conditions, it's the ultimate work companion. New line of service or eligible upgrade on a 2-year agreement required. Drawing on decades of service for the DEA and Homeland Security, Karen Tandy brings powerful new perspectives to the Verizon First Responder Advisory Council. Discover how our Verizon Frontline Crisis Response Team prepares to tackle everything from major music festivals to emergencies at coal plants. Learn how Crisis Response Managers Jake Hayes and Tetoya Gibson Preston deliver mission-critical communication solutions for relief efforts nationwide. One of New York's bravest, Sal Cassano helped rebuild the FDNY after 9/11 and joined our Advisory Council to help bolster public safety communications. Get to know Bill Bratton, a leader and champion for mobile technology, who ensured every NYPD officer had a smartphone and tablet for their patrol car. Our survey findings reveal how first responders are leveraging artificial intelligence, drones and reliable 5G to help transform their life-saving work. With 5G connected laptops powered by Verizon, first responders can use our secure, reliable network to help relay critical information and jump into action whenever and wherever duty calls. When every second counts, a private wireless network provides essential connectivity. Learn how to get near-real-time communications for your agency. Protect sensitive public safety documents and data from potential threats with the help of our comprehensive, 24/7 security solutions. Learn how the Indianola Police Department and Verizon partnered up to revolutionize public safety at the local level. Find answers to common questions you may have about choosing the mobile technology that best fits your agency. Secure, high-performance connectivity—from network slicing to deployable communications—has become essential for both crisis response and the daily operational effectiveness of first responders. Artificial intelligence is permeating all niches of public and private life. Can it enhance decision making and situational awareness in EMS?,We provide secure, reliable network connectivity and innovative solutions for police cruisers, EMT vehicles and fire trucks. Adapt to unprecedented challenges with the power of wireless business internet. Learn how failover connectivity can help deliver uninterrupted communication for public safety personnel. Our combined terrestrial network and satellite back-up can help emergency personnel learn more about a crisis sooner, enabling a complete and rapid response. Learn how Verizon's innovative 5G technology delivers advanced network capabilities that enhance public safety communications. We analyzed a staggering 30,458 real-world security incidents. Download the DBIR to find out more about the cyber threats your organization might be up against. Discover how new technology solutions backed by 5G can help support your mission and improve situational awareness. For more in-depth information, . Verizon Frontline is the advanced network and technology for first responders. For more than 30 years, Verizon has partnered with the public safety community, committed to delivering secure, reliable and mission-critical communication solutions. Through this trusted partnership, we provide first responders with an award-winning network, enabled with priority and preemption; a dedicated ; an ; and best-in-class, 24/7 customer support. Verizon Frontline is available to public safety organizations, first responders and a highly select group of specialists—specifically in the medical and critical infrastructure communities—to help them achieve their missions during times of crisis. Eligibility is based on those who need it most during emergencies and critical situations—because if too many people have priority access, then no one really does. Verizon Frontline was built from the ground up to meet the unique and evolving needs of first responders and the public safety community. Those needs and responsibilities continue to evolve, and we have remained committed to working closely with the public safety community to understand and meet these ever-changing requirements. Contact our sales team to to determine your eligibility. To partner with Verizon Frontline, visit our . The process typically includes verifying eligibility, discussing your organization's needs, and selecting the appropriate plan and devices. Yes, Verizon Frontline provides dedicated network solutions, including network slicing, to prioritize first responder communications. With Verizon Frontline Network Slice-Connected Vehicle, the first solution in our Verizon Frontline Network Slice portfolio, turn your emergency vehicle into a mobile command center. Powered by the most reliable 5G network in America. . California residents can view our . * Indicates a required field. The content access link will be emailed to you. Call sales,Chat with us,Have us contact you,Get updates,Already have an account?,* Required,The information provided will be used in accordance with our terms set out in our . Please confirm you have read and understood this Notice,Verizon may wish to contact you in the future concerning its products and/or services. If you would like to receive these communications from Verizon, indicate by selecting from the dropdown menu below. Please note that you can unsubscribe or update your preferences at any time. By submitting the form, you are agreeing to receive insights, reports and other information from Verizon and affiliated companies in accordance with our . California residents can view our California Privacy Notice . Based on quarterly third-party wireless voice market share data, Q2 2025. All first responders under eligible NAICS codes are provisioned with network priority and preemption for voice and data communications on Verizon's 5G and 4G/LTE networks. Actual experience may vary depending on network and coverage conditions. Priority and Preemption services are available on the 4G LTE and 5G networks for eligible public safety users. Priority and Preemption services are not offered on the 5G Ultra Wideband network at this time. In the unlikely event that the 5G Ultra Wideband network is congested, eligible users automatically fall back to the 4G LTE network and their communications receive Priority and Preemption services. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent AllowedWe use technologies to collect and share information about your use of our site. 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Learn moreCh. 3: Mobile-first UCaaS Solutions Boosts the Agile Enterprise | Frost & Sullivan Business
Welcome! We are ready to support your communication and collaboration needs. Chat now for assistance. Mobility is critical to organizational agility, flexibility, and responsiveness. The recent massive shift to remote work highlighted for enterprises the importance of providing employees with mobile access to productivity and communication tools to maintain business operations; at the same time, for many employees, mobile devices have become their preferred business communication tool. Most business and IT/telecom leaders today acknowledge that mobile capabilities must become an integral part of business continuity programs going forward. Mobile-first communications and collaboration tools are right-fit for modern, distributed organizations. Flexible work policies that provide employees with a choice of working remotely, on-site, or in a hybrid mode are key tenets of talent recruitment and retention strategies. Corporate environmental sustainability initiatives that help reduce emissions and power usage also favor flexible, hybrid work styles and position an organization as an attractive workplace for environmentally conscious workers. Geographically dispersed employees require collaboration tools to help them effectively manage communications at home, on-site, or at any other work location. With on-site locations being repurposed as collaboration hubs where employees meet to bond and reinforce their commitment to common goals, much of the actual work will be accomplished remotely. To remain connected, employees need to access communications, collaboration, and CX tools from mobile or desktop phones, computers, or any other connected device. A consistent user experience across devices, networks, and physical locations is critical for employee productivity and job satisfaction. Mobile-first communications and collaboration tools address unique frontline worker requirements. Today, business leaders are acutely aware of the challenges many frontline workers face as well as the dire need to better equip them with digital tools that enhance their safety, productivity, and ability to deliver greater customer value. Frost & Sullivan data reveal the importance organizations place on empowering frontline workers to succeed. Frontliner workflows and technology needs vary significantly by industry. However, the majority of frontline workers are mobile—either campus roamers or field workers. As a result, communications, collaboration, and productivity tools designed for tethered and desk-bound workers are often a poor fit for the frontliners in the same organization. In 72% of surveyed organizations, frontliners use mobile phones; another 24% plan to equip frontliners with mobile phones in the next two years. Presently, 55% of organizations provide their frontline workers with tablets, and 33% plan to invest in tablets for frontliners in the next two years. A robust 78% of IT/telecom decision-makers consider mobile business calling apps important enablers of frontliner productivity. To optimize operations and improve service quality, organizations must ensure that frontliners can communicate effectively with internal and external stakeholders. Mobile-first cloud meeting, messaging, and calling services (i.e. mobile UCaaS solutions) can leverage frontliners' mobile device usage to facilitate synchronous and asynchronous collaboration. Mobility is essential to digital transformation, especially for frontline employees. Expanding mobile connectivity, including the roll out of 5G services, creates abundant opportunities for organizations to enhance worker productivity and power new business models. Organizations are using 5G mobile devices today. Plan to introduce such devices in the next two years. The top benefit of adopting 5G connectivity is to improve the performance of real-time communications solutions. Technology advancements have considerably improved the mobile user experience in recent years, and for many employees, mobility is the preferred communication mode as it is often the most reliable way to contact others. UCaaS solutions provide robust capabilities to power the mobile enterprise. Organizations can choose to provide employees mobile access to UCaaS capabilities via three routes:,Most UCaaS solutions offer mobile capabilities via an app that is installed on a mobile device; but because the mobile app typically does not integrate with the device's native dialer, often workers have a fragmented communication experience where they must juggle between multiple applications. Mobile-first UCaaS solutions resolve these issues by providing native mobile access to communications and collaboration applications to create a seamless mobile collaboration experience. Leading-edge organizations are reducing costs and addressing evolving employee preferences by replacing legacy wireline communications with more flexible mobile solutions. In 25% of surveyed organizations, more than one-half of employees are using mobile software clients only. Among all organizations, 53% expect usage of mobile software clients to increase; 38% expect it to stay the same in the future. Going forward, mobile-first cloud communications services will enable many types of workers across a range of industries to perform their tasks from the location and time that works best for them. To boost the longevity and ROI of new communications investments, highly distributed organizations must adopt solutions that empower employees with mobile access to appropriate communications modalities. If you are already a Verizon customer, we have several options to help you get the support you need. Choose your country to view contact details. Existing customers, to your business account or . These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed,
Learn moreLibrestream Onsight Solutions
Librestream Onsight Solutions,Give your field teams a secure, collaborative mobile platform to virtually bring experts into remote environments, so they can help diagnose, inspect and manage assets. Streamline field services from virtually anywhere. Combine real-time video collaboration and 4G LTE connectivity to simplify how you inspect, troubleshoot and manage assets in the field. Librestream Onsight and Verizon provide a collaborative mobile platform to help boost workforce efficiency and maintain remote asset uptime. Virtually collaborate to solve issues in the field. Remote workers can be more productive when experts work directly with them to inspect and maintain remote assets. The Librestream Onsight mobile video collaboration platform, running on tablets or smartphones connected to the Verizon 4G LTE network, gives your field services teams access to remote experts in real time. Field technicians and remote experts working virtually anywhere share the same view of what's going on in the field. This not only saves time but controls operational costs. Librestream Onsight virtual collaboration and Verizon can help field workforces in a variety of industries maintain productivity, asset uptime and safety, and drive improved training. Collaborative mobile video platform,Work virtually side by side with remote experts in the field. In any industry, downtime can be disruptive and expensive. So, it's crucial to diagnose and repair remote equipment before it's a serious problem. Typically, these maintenance scenarios call for a field technician to consult with an expert. What's the best way to make this happen speedily and cost-effectively? With real-time virtual collaboration over the nation's largest and most reliable 4G LTE network. Librestream Onsight rapidly and virtually brings in subject matter experts to collaborate when and where a technician needs help. Expert insight and oversight can produce more accurate diagnostics and enhance maintenance or repairs. How Librestream Onsight works,Unlike many video conferencing or video chat tools, the Onsight collaborative mobile video platform creates the experience of a technician and expert virtually standing shoulder to shoulder, looking at the same view. Using a ruggedized smartphone or tablet, the technician shares video and images of the equipment, so they can troubleshoot, assess and quickly resolve the situation together. The solution is built for virtual collaboration in various and challenging field environments—even in low bandwidth. Librestream Onsight and Verizon can help your field services team:,Give your workforce an edge with the best devices. Increase productivity with the latest smartphones, tablets and network devices for your enterprise. Employees can collaborate and stay connected while on the go with devices that run on 4G LTE with LTE Advanced, the next gen network. The Verizon advantage,Your mobile enterprise solution needs a network that runs at the speed of your business. Available in 500+ markets and covering 98 percent of the U.S. population, ours is the nation's largest and most reliable 4G LTE network. Our wireless technology solutions, business wireless plans, and mobile devices and accessories work together to help you collaborate more effectively, boost employee productivity and streamline operations. Related Products,Simplify the way you use mobile forms to collect, integrate and share data. Connect employees within a company through a collection of productivity tools. Create customized mobile forms so your workforce can securely capture and store data while in the field. Add, edit and publish business information across 70+ local directories from a single dashboard. Give employees access to the collaboration applications they rely on every day. Get your Verizon communication solutions up and running quickly with business process services, including installation and configuration. Choose your country to view contact details. Existing customers, to your business account or . If you are already a Verizon customer, we have several options to help you get the support you need. ,
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