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Plans for Business: Phone, Internet, Data, Security & More
From mobile networks to internet connectivity and cybersecurity protection, we have plans to fit your business needs. Our Business Unlimited plans provide mobility built for getting work done, with the 5G, data and performance your business needs. Get the essentials Boost your productivity Get more of what you need Perfect. Just check to see if they're compatible with our network, then shop plans. Also, save $600 when you switch to Verizon & bring your smartphone & number. Use our tool to help you select the right business internet solution for your organization. Symmetrical download and upload speeds for supporting local apps, email and Wi-Fi connected devices. Plan includes,Promos,Symmetrical download and upload speeds, for high-volume streaming, secure and reliable data transfers and backup. Plan includes,Promos,Speeds up to 940/880 Mbps for businesses needing a high-capacity connection for large file transfers or video conferences. Plan includes,PromosSymmetrical download and upload speeds for supporting local apps, email and Wi-Fi connected devices. Plan includes,Promos,Symmetrical download and upload speeds, for high-volume streaming, secure and reliable data transfers and backup. Plan includes,Promos,Speeds up to 940/880 Mbps for businesses needing a high-capacity connection for large file transfers or video conferences. Plan includes,Promos,Speeds up to 2048/2048 Mbps for businesses needing a high-capacity connection for large file transfers or video conferences. Plan includes,PromosSymmetrical download and upload speeds for supporting local apps, email and Wi-Fi connected devices. Plan includes,Promos,Symmetrical download and upload speeds, for high-volume streaming, secure and reliable data transfers and backup. Plan includes,Promos,Speeds up to 940/880 Mbps for businesses needing a high-capacity connection for large file transfers or video conferences. Plan includes,Promos,Experience a fast connection that can change the game for any size business. With a guaranteed price for 10 years. Best for small to medium office, full-office VOIP, construction sites, digital kiosks, and basic guest Wi-Fi. Plan details,Promos and available extras:,Best for heavy video conferencing, webinar hosting, cloud-based apps and high-volume guest Wi-Fi. Plan details,Promos and available extras:,Accommodates heavy cloud app usage, streaming media and advanced devices and robotics. Plan details,Promos and available extras:,Do business on your terms with wireless internet that's reliable, easy to use and secure. Plans start at $69/mo. It's your business. It's your Verizon. Send email, browse the web and complete point-of-sale transactions. Plan features,Plan perks,Run the occasional video conference and access web-based applications. Plan features,Plan perks,Video conference and share large files with ease. Plan features,Plan perks,*Available to new and existing LTE Business Internet customers who activate a new, qualifying service line on the 25 Mbps plan. $30/mo. credit will be applied to account (after 1-2 bills) and will apply as long as Verizon provides and the business maintains service at the qualifying level. May not be combined with all offers. Ends 5.30.24. Available to new and existing LTE Business Internet customers who activate a new, qualifying service line on the 50 Mbps plan. $100/mo. credit will be applied to account (after 1-2 bills) and will apply as long as Verizon provides and the business maintains service at the qualifying level. May not be combined with all offers. Ends 5.30.24. Offer for new LTE Business Internet business customers who terminated their prior internet service and incurred an early termination fee (ETF). Offer fulfilled via a bill credit to your Verizon account in the amount of the billed ETF up to $1,500. Offer is non-transferable and has no cash or refund value. Credit will be issued after 60 days of service, and will appear on your Verizon bill within 1-2 billing cycles thereafter. You remain solely responsible for paying the ETF to your prior service provider. May not be combined with all offers. Other terms apply. Cost-effective voice plans with crystal-clear calling, productivity-boosting features and our reliable network,Best for single-site locations With Fios bundle, cost per VoIP line is up to $25/mo with the $0/mo price available only with select, higher speed bundles. VoIP line only $35/mo. Best for businesses with remote or mobile employees plus taxes, fees and equipment charges,Best for multisite locations with fewer than 100 employees A range of solutions to give your teams the tools they need to work seamlessly in the office, at home or on the road,Best for advanced communication and collaboration needsUnified video and voice conferencing, persistent messaging, and file sharing in a cloud-based collaboration solution for office, remote and mobile workers,Robust security solutions available to some of the biggest businesses around the world are now also available for small and medium-sized businesses. Best for small businesses that are looking to protect their smartphones, tablets and computers without extensive in-house IT security resourcesA simple and effective security bundle that combines antivirus software with internet protection and 24/7 tech support for the bundle to help protect your devices,plus taxes and fees,Best for businesses who need strong mobile security along with mobile device managementA powerful bundle of mobile device management and an easy-to-use mobile device security tool,plus taxes and fees,Best for businesses managing corporate mobile devicesAutomated device deployment for simple, secure mobility across your enterpriseVerizon IoT Machine to Machine (M2M) price plans support wireless triband coverage that includes our Ultra Wideband (C-Band and mmWave), 5G Nationwide and 4G networks. Connect from abroad or to 200+ countries while in the U.S. Plus switch now and get up to a $800 Visa® Prepaid card with select Fios Internet and voice plans and a two-year agreement. Offer ends 3.31.24 plus taxes, fees and equipment charges w/two-year agreement and autorenewalA reliable, feature-rich Voice over IP (VoIP) phone system that's easy to use and manage,Stay connected and easily manage calls with mobile and desktop apps to enable remote work and more than 45 features for your business. Unlimited nationwide calling,Mobile app for working on the go,Automatic call forwarding, voicemail to email, call transfer between devices and more Plus taxes, fees and equipment charges,A mobile-first business phone system with 50+ features designed for how you work today—call, collaborate and connect while you're on the go. Move freely across devices,Reduce missed calls,Collaborate with conference calling ,A virtual PBX VoIP and business phone system,Collaborate with ease, manage costs and help simplify what it takes to run your business. Simple installation over your existing broadband service,Pay-as-you-go services and self-management tools,Disaster recovery and business continuity capabilities Drive more effective meetings and communications with a wide breadth of collaboration functionality across devices. Extensive functionality,Optimized for mobile experiences,Built-in enterprise-grade security measures ,plus taxes and fees,Help protect your business with access to a level of security protections similar to those employed by larger companies. Five-license pack for $20/month plus taxes and fees,Ten-license pack for $35/month plus taxes and fees,Twenty-five-license pack for $75/month plus taxes and fees,One pack per account at a time ,plus taxes and fees,Employ a multilayered security approach that provides strong protection for your mobile devices. Mobile device management,Mobile threat defense,Wi-Fi protection,Tech support for the bundle ,Verizon MDM makes it easier to adopt and manage a variety of mobile and IoT technologies. Rapid device management and app deployment,One portal for management and monitoring,Advanced authentication,Offers available to new business customers only, subject to credit review. Not available in all areas/locations. Depending on speed tier purchased, promotional pricing for Internet and voice guaranteed for 12 consecutive months ($10 increase starting month 13 with 2 year contract), or 24 consecutive months ($10 increase starting month 25 with 2 year contract), or 36 consecutive months ($10 increase starting month 37 with 2 year contract) or 60 consecutive months ($10 increase starting month 61 with 2 year contract) (60 month guarantee not available in all areas where Fios is sold) subject to continuation of qualifying products; price guarantee applies to base monthly rate only; excludes optional services and equipment charges; prices subject to increase thereafter. With no annual contract, price increases to then current market rate subject to the applicable guarantee period. Select installation charges may be waived. Additional charges apply for inside wiring and/or other installation services. $49 activation fee may apply. Offers may be fulfilled via bill credit(s); other taxes, fees & terms apply. for a 2 year contract: 35% of base monthly charges for unexpired term. 2 year term automatically renews at then-current term rates unless canceled within 30 days prior to or 60 days after the term is renewed. (MBG) is available with 2 year contract only and requires cancellation within 30 days of installation; excludes subscriptions, per minute usage, labor/material charges in excess of standard installation and month-to-month service plans, including Fios TV service. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental (except in Maryland, where the wireless Fios Router is available for $299.99 purchase and $15/mo rental). Wireless router models and prices are subject to change. Phone equipment purchase required with VoIP, starting at $85. Equipment must be returned within 30 days of cancellation. Equipment restocking fee may apply if order is canceled or service is terminated within 30 days. MBG and/or promotional offers do not apply to service ordered for temporary, short term or special events. is valid for 5 business days and is an estimate based on current pricing, promotions and taxes that are subject to change. Quote does not include additional charges for nonstandard installations. Verizon Wi-Fi available in select areas with qualifying packages. Software limitations and other terms apply. Visit business.verizon.net/wifi for details. Wired speeds advertised. Wired & wireless speeds vary due to device limits, multiple users, network & other factors. See for more info. Service availability varies. Usage charges apply on basic line. Activation fee of $49 may apply based on speed tier purchased. Wireless Verizon Router is available for$399.99 purchase and $18/mo rental (except in Maryland, where the wireless Fios Router is available for $299.99 purchase and $15/mo rental). Wireless router models and prices are subject to change. Backup battery available for Fios voice services & E911. VSB not available with 2048/2048 Mbps Internet (2 Gigabit Connection). Pricing for BDV line(s) with the Fios bundle: For speeds 200/200 Mbps and higher: the first BDV line is available for $20/mo. and $25/mo. for each addl. line. Pricing reflected in the cart. No annual contract required. $49 activation fee may apply. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental (except in Maryland, where the wireless Fios Router is available for $299.99 purchase and $15/mo rental). Wireless router models and prices are subject to change. Business Digital Voice requires phone equipment purchase starting at $85.00. $49.00 activation fee applies with 2 year contract; $99.00 activation fee applies with no annual contract. Wireless router available for $49.00, subject to change. Basic Internet will be provisioned at our fastest speed available at your location of up to 1Mbps, 3Mbps, 5Mbps, 7Mbps or 10-15Mbps based on VZ line qualifications requirements. For new and existing Fios Internet or Basic Internet customers on select plans. May not be combined with all offers. $5/mo. discount begins when you sign up for Auto Pay (ACH or debit card only) & paper-free billing (registration on required). $5 discount will be applied each month as long as auto pay and paper-free billing stay active. Offer available on select IP Phones with purchase of a new Fios Internet and Business Digital Voice bundle with a two year agreement. Fulfilled via bill credit. Taxes apply. Limit one discount per phone model. Restocking fee may apply if canceled within 30 days. Available to select customers in select areas only. Offer ends 6.30.24. Available only to Fios Internet customers on the Gigabit Connection plan (up to 940/880 Mbps) or 2 Gigabit Connection plan (up to 2048/2048 Mbps) where available. Qualifying customers will receive a monthly bill credit for the applicable monthly router rental fee for as long service with qualifying plan is on the account. Promo credits end when eligibility requirements are no longer met. If your Fios service is cancelled, you must return the Fios router subject to Verizon's standard return policy. Offer for new business customers in select areas only who sign up for qualifying Fios internet service with a two year agreement (subject to credit review) and who terminated their prior internet service and incurred an early termination fee (ETF). To redeem offer, you must email documentation of the ETF from your prior service provider w/in 30 days after receipt of final bill. Offer fulfilled via a bill credit to your Verizon account in the amount of the billed ETF, up to $1,500. Credit will be issued starting after 30 days of service, and will appear on your Verizon bill within 2-3 billing cycles. You remain solely responsible for paying the ETF to your prior service provider. Offer is non-transferable, has no cash or refund value, and may not be combined with all offers. Other terms apply. Offer ends 6.30.24. Businesses who sign up for qualifying Fios Internet with our mid-tier or high-tier speeds with a two-year agreement will receive a Visa Prepaid Card, with the Visa Prepaid Card amount based on speed tier purchased, as follows: (i) $100 Visa Prepaid Card for Fios 500/500 Mbps Internet; or (ii) $500 Visa Prepaid Card for Fios 940/880 Mbps Internet (Gigabit Connection) or 2048/2048 Mbps Internet (2 Gigabit Connection). May only be combined with select offers. Visa Prepaid Card is issued by Pathward®, N.A. Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card valid for up to 12 months, funds do not expire and may be available after card expiration date, fees may apply. Terms and conditions apply. This optional offer is not a Pathward product or service and Pathward neither endorses nor sponsors it. Must register for card online and keep qualifying Verizon service for 60 days from install, with no past-due balance 65 days from install. Card mailed within 90 days of install date. Limit one card per account. Other card terms and conditions apply. Limited time offer. Offer available to new and existing business customers in select areas only who sign up for both: (i) a qualifying Fios Business Internet plan & (ii) a qualifying Verizon Wireless Business Unlimited plan (eligible smartphone required, device payment purchase or bring your own device). Existing customers are eligible with Fios Business Internet plan upgrade or Business Unlimited plan upgrade or a new line, as applicable. Customers with Fios Gigabit Connection (speeds up to 940/880 Mbps) or Fios 2 Gigabit Connection (speeds up to 2048M/2048M), where available, and Verizon Wireless Business Unlimited Pro plan (at least 1 line) are eligible for a total credit of $80/mo, all other combinations of service plans are eligible for a total credit of $40/mo. Offer fulfilled as a credit of $20/mo. or $40/mo. each to your Fios and Verizon Wireless bills, for a total credit of $40/mo or $80/mo as applicable. Credit is fulfilled at an account level and only one promotional credit per account. Discounts are applied once both services are activated. All discounts apply as long as Verizon provides & business maintains both services at the qualifying levels. Limited time offer. Offer available only to business customers who are new to Verizon and who sign up for a qualifying Fios Business Internet plan and a qualifying Verizon Wireless Business Unlimited plan. Existing Verizon customers are not eligible. One time $100 discount offer fulfilled as a bill credit to your Verizon Wireless account and will appear within 1-2 billing cycles. May only be combined with select offers. Limited time offer. $49 activation fee applies based on speed tier. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental (except in Maryland, where the wireless Fios Router is available for $299.99 purchase and $15/mo rental). Wireless router models and prices are subject to change. $49.00 activation fee applies with 2 year contract; $99.00 activation fee applies with no annual contract. Wireless router available for $49.00, subject to change. Verizon Basic Internet will be provisioned at up to 1Mbps, 3Mbps, 5Mbps, 7Mbps or 10–15Mbps based on VZ line qualifications requirements. Availability subject to final confirmation by Verizon. Offer available to new and existing customers. Requires 2-yr term agreement. Includes unlimited direct-dialed voice calls to anywhere in the US. Selected activation and installation charges are waived. Additional charges may apply for inside wiring and/or other installation services. Additional Universal Service Fee, taxes and other charges apply. Call detail is not provided for unlimited calling. Offer available to new customers with 100 voice lines or fewer in select areas only, subject to credit review. BDV requires an existing Internet connection of 5Mbps or higher. $99.99 activation and $200 installation fees apply. Additional charges apply for inside wiring and/or other installation services. Phone equipment purchase req'd, starting at $85.00. Call detail is not provided for unlimited calling. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental (except in Maryland, where the wireless Fios Router is available for $299.99 purchase and $15/mo rental). Wireless router models and prices are subject to change.. $99.99 activation and $89.99 installation fees (first three existing TV outlets) apply. Additional charges apply for inside wiring and/or other installation services. $11.99/mo. HD set top box, franchise and regulatory fees, up to $8.89 Regional Sports Network (RSN) fee, $11.49 Broadcast Fee, other taxes and fees apply. Equipment shipping charge may apply. Program availability varies by location. Number of channels is approximation. High Definition (HD) TV with HD STB required for HD programming. Certain TV plans, Pay Per View (PPV) and Subscription or fee-based Video On Demand (VOD) are not permitted for viewing in restaurants, bars or other customer service areas. Channel lineup is subject to change and not all channels will be available at all times. Blackout restrictions apply. Month-to-month service without an annual contract required. Req. compatible device and Fios® TV. Content restrictions may apply. Fios Internet req'd for in-office use. Full channel access and DVR streaming require Fios Multi-Room DVR enhanced or Premium Service. Max. combined 5 simultaneous live TV streams and/or DVR streams per media server. Streaming of TV shows and movies On Demand included in your plan is available to all business customers. Streaming of rented/purchased TV shows and movies On Demand is only available to Private Viewing business customers. Requires acceptance of Terms of Service and Private Viewing conditions at . Early access to Fios TV Mobile app begins with activation & ends upon installation or in 14 days, whichever comes first. Wireless data charges may apply. Offer available to eligible and verified members of the U.S. military and U.S. Veterans in select areas with Business Fios Internet with a two year agreement, subject to credit review. Not available in all areas/locations. Upon military service verification through Veterans Advantage, eligible customers will receive a discount in the amount of $5/month for speeds up to 500M/500M; or $10/month for 940/880 Mbps and 2048/2048 Mbps (where available), for as long as that customer maintains qualifying Business Fios Internet service. Not available for month-to-month plans. Eligible customers must complete the military service verification process within 30 days of the order to get the discount. Available to businesses with 19 employees or less. Requires current Fios Business Internet service. Business Internet Secure licenses are sold in packs of 5, 10, and 25 with one license covering one device (laptop, desktop, smartphone or tablet). One license pack at a time per customer account. Prices are monthly and exclusive of taxes and fees. Terms and conditions apply. System requirements: Windows 7 and above; Mac OSX 10.9 and above; Android OS 5.0 and above, or Apple iOS 10.0 and above. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
Learn moreCJIS Compliance And Mobile Device Security
We've got some great deals going on right now exclusively for our online customers... chat now to hear more! Author: Jamie Italiano,Date modified: September 16, 2024,Time is running out. As of October 1, 2024, the Federal Bureau of Investigation (FBI) requires that organizations who access criminal justice information (CJI) must implement multi-factor authentication (MFA) on all systems that contain CJI. That includes smartphones, tablets, computers and any device or system that is used to access arrest records, forensic evidence, criminal investigation data, and other digital information. This makes the security of these devices, systems and digital transactions paramount to fighting crime and protecting the public. is strict, requiring anyone who has access to CJIS data to undergo security awareness training within six months of their first assignment, and training must be updated every two years. All smartphones and tablets or other devices must use a CJIS-compliant multi-factor authentication (MFA) process, and they must also be enrolled in an agency-controlled capable of remotely locking a device or, if needed, erasing the memory of a lost or compromised device. All work-related data transmitted or stored on a device needs to be encrypted. Come October 1, 2024, any agency that is accessing criminal justice information (CJI) - for example arrest records, digital evidence, text communications - or criminal justice systems and applications must implement multi-factor authentication (MFA). CJIS Security Policy Version 5.9.2 requires that individuals must provide at least two authentication factors to prove they are who they say they are. Failure to comply could result in monetary fines and denial of access to FBI CJIS resources. No matter if your organization has a bring your own device (BYOD) program or if they are , non-compliance with CJIS security requirements could result in phishing attacks or other breaches of confidential information. MFA is a security control that requires a user to provide a combination of two or more different authenticators - an authenticator could be something you know (a password), a biometric (a fingerprint or face ID), or something you have (a security token). This provides two layers of protection in the event one is compromised, like a password is guessed. This makes it harder for unauthorized users or bad actors to gain access to CJI. Mobile device management (MDM), a requirement of CJIS security policy, provides increased security and remote management of devices and applications set by your IT administrators. Meaning, MDM's can help your organization adhere to compliance policies and management functions, like adhere to CJIS security policy. Mobile devices are critical to law enforcement (LE) agencies dedicated to keeping citizens safe and the data used is extremely sensitive, making stringent mobile device security a must. Because law enforcement agencies must adhere to a different set of compliance rules than other industries, it's important to note that BYOD creates the possibility that your personal phone, with your personal information contained within, could potentially become evidence and subject to discovery in court proceedings. Any device accessing any criminal data used by law enforcement must follow (CJIS) compliance for mobile device security. The stringent policies of CJIS compliance makes BYOD among LE difficult—but not impossible. Many organizations have accepted or embraced bring your own device (BYOD) as part of their workplace culture. Some states, require the employer to compensate their employees for the use of their device when conducting agency business. Compliance regulations including CJIS compliance will dictate how—or if—an organization can adopt BYOD. BYOD policies can be uniquely tailored to each individual organization. Here is a list of what is included in most mobile threat detection policies:,BYOD policy will have a slightly different look for law enforcement under CJIS compliance. BYOD carries the same threats and risks that corporate-owned devices face; the difference is where responsibility lands. Who is responsible for the mobile device management around those threats, the deployment of mobile threat detection or the mitigation of any cyber incident that occurs? Mobile threats—such as phishing, unsecured Wi-Fi usage or excessive permissions in apps—are potentially a big concern because they can lead to data leakage or data loss, which could result in a significant security issue for LE. Unique to BYOD are threats caused by cross-contamination. When a mobile device holds both professional and personal credentials, it tends to make mobile device security more difficult. It may even be used by other family members for personal use. That simple action could potentially put you and your agency in violation of CJIS compliance. If an agent or officer's personal device was lost or stolen, would your IT team be notified? Do you trust your employees to be honest if an important database was manipulated because a family member accessing BYOD thought it was a different application? Do those using BYOD recognize what constitutes a data breach and what types of incidents should be reported?,Of course, these mobile threat detection and device management guidelines should be included in LE BYOD policy, but that doesn't mean the employee will follow the directive. If the device is lost or stolen, they may not worry about the organization's security concerns; they may instead react to their personal losses. If there is another type of incident that is a more clear breach, they may be too afraid of the repercussions to come forward with the truth. As previously mentioned, all BYOD and mobile device management policies should include clear language outlining the division between personal and work material on mobile devices. That way, when the worst case scenario happens, there are no questions of responsibility. For example, the organization should have the right—and the ability—to remotely wipe any device holding corporate information. There should be a clear reporting policy without intimidation. Rules for working with an employee post-breach should be the same for both BYOD and department-owned devices whenever possible. An officer frightened of losing their job because they lost their phone may remain silent for as long as possible, which could lead to greater risk of compromise for data and assets. In other industries, BYOD is seen as a cost-saving measure, but don't expect this to be the case in law enforcement. First, devices used by LE need to be reliable; LE shouldn't use a phone/data service plan that has spotty coverage and limited range. They need devices that are able to handle the mobile device security measures necessary to meet CJIS compliance. Official help to enhance both the security and functionality for law enforcement and agencies. Modern 5G-enabled provide fast, secure, reliable communications and there are many applications designed specifically for first responders. For example, in 2023, the for expenses related to a ransomware attack. the MOVEit global supply chain attack spanned 790 organizations including 200 government agencies leaking personal identifiable information (PII) including social security numbers, home addresses, income information, medical records, and more. The attack surface will continue to expand the more we connect: meaning the connection between devices, people, places, partners, applications, and things. Maintaining security is only as strong as your weakest link, which is typically the result of according to the 2024 DBIR. The Cybersecurity and Infrastructure Security Agency (CISA) provides on implementing phishing-resistant MFA which helps make it more difficult for criminals or threat actors to gain access to networks and information systems for instance if passwords or personal identification numbers (PINs) are compromised through phishing or other means. Devices used by LE are valuable to criminals, and not just cyber criminals. The FBI has well-defined parameters of what constitutes (PII), and PII's protection is a priority in tandem with protecting CJI. Any time a LE device or computer is used, it puts the user's PII at risk, especially if the device ends up in the hands of a criminal. Some agencies may decide that it is better to keep personal and work materials separate, including not conducting private activities on department-issued devices. CJIS security policy includes regular software/security updates, multi-factor authentication (MFA), encryption and agency-controlled mobile device management solutions. Mobile device management offers enhanced security and functionality for agencies and first responders. CJIS compliance helps prevent unauthorized access to sensitive data like CJI. Verizon offers a for public safety customers built on America's most reliable 5G network. Verizon also offers a discount program with exclusive offers only for our First Responders. More than 40,000 agencies rely on Verizon Frontline and its mission-critical solutions. Learn more about and mobile cyber security measures from Verizon. Choose your country to view contact details. Manage your account or get tools and information. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
Learn moreSTIR/SHAKEN Caller ID Authentication
We're helping you instill calling confidence with your customers. STIR/SHAKEN call authentication service requires carriers to digitally sign calls originated by customers, using the same public-key cryptography process that secures e-commerce websites. Secure Telephony Identity Revisited/Secure Handling of Asserted information using toKENs (STIR/SHAKEN) compliance requires carriers to digitally sign calls originated by their customers, helping to verify that a call is not spoofed. Verizon uses STIR/SHAKEN technology to update our spam detection algorithm used by Call Filter, which may reduce the chances of incorrectly blocking or identifying a "good" call as "Potential Spam.",Verizon does not block calls based on STIR/SHAKEN data alone, but it is another input into our call analytics platform that helps give organizations and their customers confidence that their call is legitimate. Identify inbound robocalls to your contact center and interactive voice response system. Help customers know who's really calling with digitally signed and attested call headers. Feel confident in solutions that are backed by federal and industry best practices. Use the same security processes that already protect e-commerce websites. Increase customer answer rates by reducing the number of legitimate calls marked as spam. Customers can feel like they can answer the phone again. Verizon is working to restore trust in voice calling. Fight back against voice fraud and unwanted robocalls. Protect your contact center from inbound fraud and improve customer authentication. Secure your inbound call traffic to improve customer experience and ROI. Secure Telephony Identity Revisited/Secure Handling of Asserted information using toKENs (STIR/SHAKEN) is a Federal Communications Commission (FCC)-mandated, carrier-based telecom industry solution that uses digital signatures to authenticate the origin of phone calls. Its purpose is to increase trust that the information on a caller ID display is the actual originating party. The volume of fraudulent, spam, spoofed and unwanted robocalls has eroded trust in voice calls to the point that, by some estimates, more than half of all calls are not being answered. That's an untenable situation for businesses, customers and carriers alike. STIR/SHAKEN uses public key cryptography and digital certificates to authenticate phone calls, similar to the way that e-commerce websites secure their traffic. Carriers can digitally sign phone calls and authenticate those signatures to help ensure the call is from the legitimate caller. STIR/SHAKEN can help identify inbound robocalls to your contact center and interactive voice response system, and leverage automated voice authentication and self-service options. It can also help customers know who's really calling with trusted caller ID data, so they can be confident they're receiving legitimate calls from your company. Consumers should not notice any functional change to their caller ID displays, other than the ability to better trust the data they see. All carriers are required to use STIR/SHAKEN. Verizon sits on the board of the STIR/SHAKEN governance group, helping to establish policy and regulatory frameworks, to build standards and testing protocols, and to select certificate authorities. We are also investing in our network infrastructure to add capabilities to inbound and outbound calling. Call sales,Chat with us,Have us contact you,Already have an account?,These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent AllowedWe use technologies to collect and share information about your use of our site. By continuing, you agree to the use of these capabilities for a better experience and other purposes. Learn more in our .
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