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CES Technologies: Temporary Internet Services For Events Business
We've got some great deals going on right now exclusively for our online customers... chat now to hear more! Choose your country to view contact details. Manage your account or get tools and information. Attending a live concert or music festival is a very different experience than listening to music on your phone, or at home by yourself. As you get your ticket scanned and enter the event space, there's a sense of anticipation. Powerful chords will soon begin reverberating throughout the air, as fans savor every moment of their shared experience. Behind the scenes, something else is in the air: the wireless network connectivity that supports all the services that make a live event a success—ticket scanning, point-of-sale systems for bars, merchandise, restaurants, VIP lounges and more. When the wireless connection is performing well, fans don't even notice. But if it falters fans can't get into the venue or make purchases, and frustratingly long lines quickly form. That's where CES Technologies comes in. CES Technologies is a premier event Wi-Fi and connectivity service provider based in Raleigh, North Carolina. "We go into green spaces—areas that have limited or no infrastructure—and build temporary networks delivering Wi-Fi, wired connectivity ... for all sorts of end users," said Travis Banks, VP of Technical Operations for CES Technologies. Founded in 2003, CES Technologies provides secure networks for live concerts, sporting events, fashion shows, corporate conferences, international product launches and marquee music festivals, such as the annual Global Citizen Festival in New York's Central Park. As Banks discovered, however, guaranteeing the high standard of network performance necessary to produce successful live events is a much more complex undertaking than it once was. When CES Technologies began providing technology services to its customers, internet connectivity was not nearly as important as it is now. "When we were first on-site at live events and someone needed to check their email, it was no big deal if the network was down," said Shannon Cook, VP of Managed Services and Strategic Integrations for CES Technologies. "Fast forward to today. If the network goes down, our clients are losing thousands of dollars a minute not being able to sell food and beverages. Or, the security cameras are not working. Solid connectivity throughout the entire event space is critical for revenue generation, safety and a positive attendee experience.",Coordinating high-quality network connectivity for a live event is easier said than done, however. Different venues have different sizes and specifications, each with its unique challenges. The network engineers often have a limited window of time to set up a network from scratch and tear it down, springing into action as soon as they are allowed to begin their complex work. And then there are the network performance issues that arise when thousands of people descend on a large event space along with their mobile devices. "Cellular service kind of gets bogged down when you have 10,000 people in a site, and they're all trying to use one or two towers that cover that site," said Sean Mason, Network Engineer and Crew Chief for CES Technologies. When network congestion develops, fans can't purchase drinks or merchandise. "The fan experience deteriorates, causing longer lines. Then, people can't enjoy the event," he added. Network interference can crop up seemingly out of nowhere in the middle of an event, too. This is especially likely to happen in densely populated areas that already have plenty of radio frequencies in use, like Central Park's Great Lawn. "We would have to change radio frequencies to find a clean channel to get service across that link. That could change halfway through the show just due to weather or interference from the stage or anything in the area," he explained. Faced with these difficulties, CES Technologies needed to find a more reliable option for delivering network services to its customers. VP of Technical Operations, CES Technologies,After experimenting with a few potential options, CES Technologies reached out to Verizon to identify more reliable, efficient and cost-effective temporary wireless network service solutions. Verizon proposed a in partnership with Celona, a leading manufacturer of hardware for high-speed cellular networks. Before working with Verizon, CES Technologies ran into several difficulties while trying to find the right mix of support and solutions. "We were getting our public cellular from various carriers and vendors. We were going through a consumer-type process, which was painful," Banks said. This involved a lot of time spent calling customer support numbers in the hope of getting timely help. "We also just were not getting a full solution from an engineering or design standpoint. Now that we have this business-to-business partnership, we're able to mitigate all of that. Verizon is able to bring all those pieces together and connect us with sales engineers that can close those gaps.",CES Technologies's new private cellular networks deliver reliable, low-latency connectivity for critical applications in the most challenging environments. This solution is powered by Citizens Broadband Radio Service (CBRS), a proven and widely compatible industry standard. By leveraging CBRS' 3550-3700 MHz frequency spectrum (3.5 GHz band), private wireless networks can avoid some common problems—such as interference and saturation—that CES Technologies routinely grappled with during live events. CBRS connectivity makes it possible for CES Technologies to serve event organizers better in multiple ways. For example, CES Technologies can now carry out faster deployments, increase network uptime and provide a greater degree of redundancy. The technology firm is also better able to tailor its network designs to each event's specific requirements. "With Verizon, we are building private cellular networks that are based in the CBRS spectrum, so it's in a public citizen band spectrum. There's no licensing involved," Banks said. "When we get into high-density environments, Verizon is able to help us pre-plan and, in extreme instances, make arrangements for priority licenses for that spectrum.",Even when CES Technologies has to deploy network services in an environment where other carriers might also be operating networks on the same spectrum, Verizon's engineering team can help mitigate potential interference issues in advance. A private wireless network also provides far broader coverage than the Wi-Fi access points (APs) that CES Technologies previously deployed, which could only cover between 50 and 150 feet. "It provides a good amount of coverage for those areas that we are not usually able to reach, or that take us a bit longer to get to because we don't usually have a path to get there with cable or fiber," Mason said. With this solution, CES Technologies can provide robust network connectivity for events using just two to three access points rather than 20 or 30. This new approach also greatly reduces labor costs, allowing CES Technologies to more efficiently deliver services to its customers and even pass on cost savings to non-profit organizations such as Global Citizen. VP of Managed Services and Strategic Integrations, CES Technologies,If you'd like to receive new articles, solutions briefs, whitepapers and more—just let us know. CES Technologies sees its collaboration with Verizon as critical to its future growth. "It's important for us to find partners that are willing to innovate with us. The technology that we have to support changes exponentially, but the budgets that we have to work under for our clients don't change. We have to find solutions that can be nimble enough to adapt to our customers' needs but are cost-effective and provide us that solid result we can trust," Cook said. One result of this new private wireless network powered by Verizon and Celona is that CES Technologies can deliver a higher standard of service in less time and at a lower cost. "There are certain applications and certain events where budget and time just don't allow for us to deliver Wi-Fi to all the areas that are needed. By building a private cellular network, we're able to put up fewer devices and reach greater distances than you can with other technologies," Banks said. "With private cellular, we're regularly delivering service more than 1,000 feet away from any infrastructure. That's an absolute game-changer. It allows us to cover great distances with very small amounts of gear, and therefore a lot less labor.",Deployment is far faster and easier now, as well. "To support the number of towers and the cradle points that we have to set up, we previously used backhaul shots, which are point-to-point links that send internet over long distances. In some areas, those can become unwieldy due to radio frequency interference. Our new private wireless network solution eliminated the need for backhauling altogether," said Mason. Security, a top priority for a live event, is an area where a private wireless network especially shines. "There is no way to onboard to the network and connect other devices onto a private wireless network without a physical SIM card. This puts us completely in control. Additionally, that SIM card has to be authorized. We can even lock those SIM cards to the physical devices that we've installed them in. Should a device get compromised, no one's able to move that card to another device," Banks said. Since no one without an authorized SIM card may join the network, interference is no longer an issue, which means authorized users can enjoy a higher standard of network performance. , VP of Technical Operations, CES Technologies,Network connectivity is especially tricky to get right at the Global Citizen Festival in New York. "Even though we're on the Great Lawn in Central Park in the heart of New York City, this isn't a festival site that's normally wired for different things," said David Beame, VP of Events and Broadcast for Global Citizen. "Over the years, we've had to get creative in order to make this a functioning site. We've tried satellites. We've tried all different ways to do this. It wasn't until we partnered with Verizon that we were able to try different options to make sure that our festival experience is incredible. We were really excited to try the private wireless network this year.",To begin, Global Citizen primarily used the new private wireless network for concessions, merchandise and ticket scanning. "We had 60,000 people entering through the park. ... Having this technology created an express lane. We knew that it wouldn't go down, we'd be able to be reliable and we'd be able to load this lawn very quickly. We were able to get our point of sales going very quickly," Beame said. Because it's easier to administer a private wireless network, the Global Citizen team also had a much easier time helping essential crew members get online and stay connected on the big day. "The nice thing about this system is that it is like your home network. We can see everything that's connected to it, and we can assist in getting people online and connected," said Steven Finley, CES Technologies Network Engineer and Crew Chief for the Global Citizen Festival. VP of Events and Broadcast, Global Citizen,CES Technologies's strong partnership with Verizon has allowed the company to provide its current customers with reliable network connectivity and offer affordable services to new ones, setting the stage for many exciting live events to come. "Verizon really stepped up to understand our use case and the need. We build temporary networks in environments that are constantly changing. It's hard to build that kind of environment in a lab and truly test it. Verizon took the time to dig in, understand how we do our job, what result we need to deliver and helped us navigate the tools that we can apply to those results," Cook said. "Everybody wins. We want everyone to be successful. We're really proud of the partnership.",Verizon Private Wireless Network (PWN) solution provides consistent coverage, range and scale to meet your needs. See how a rural farm in New Jersey is growing their agro-tourism business with Verizon Private Wireless Network. . * Indicates a required field. We will follow up from your contact request using the information provided. Choose your country to view contact details. Manage your account or get tools and information. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. 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Learn moreFios Internet Services
. Verizon Fios Internet Service uses state-of-the-art fiber-optic technology to deliver broadband internet access to your business. Its fiber-optic technology and speed set Verizon Fios Internet Service apart from other solutions to provide you with:,When you access the internet with Fios, a fiber-optic cable carries laser-generated pulses of light that transmit a data signal to your office. Once the signal arrives, an Optical Network Terminal (ONT) converts it to an electrical signal that is understood by your computer. Your ONT takes all converted incoming information and delivers it to your router via an Ethernet cable. After the signal has passed through your firewall, the Ethernet cable carries the signal to the network interface card (NIC) plugged into your computer. When your computer sends data over the internet, the electrical signal from your computer is converted back to light signals by the ONT and transmitted to the recipient over the fiber-optic cable. This enables consistent, remarkably fast internet speeds, making it ideal for streaming, online gaming and supporting multiple devices. Verizon provides and installs the equipment needed for your Fios internet connection. The ONT translates the pulses of light that carry the data over the fiber-optic cable into electric signals that are recognized by your computer. Your ONT requires electricity to operate all Verizon services provided on the Verizon Fios network and has its own built-in ONT Power Supply Unit (OPSU). The OPSU powers the ONT by connecting it directly to an electrical outlet at your location. To ensure connectivity to the Verizon Fios network, make sure your ONT Power Supply Unit is plugged in at all times. The OPSU contains a single indicator light that tells you if electrical power is present. If the indicator light is dark, electricity is not flowing from the outlet to the ONT. During normal operation, the light should be green. The ONT requires very little power to operate. In fact, the amount of power needed is as little as what it would take to operate a couple of night-lights. With an active battery, the BBU will provide backup power for your basic Fios voice services, including Emergency 911 dialing, for up to eight hours in the event of a commercial power failure. You are responsible for purchasing and replacing the battery in the BBU. Much like you would need to replace the batteries in a portable radio from time to time, periodically the BBU must be replaced. Please note that a damaged or leaking battery may damage Verizon network equipment and should be removed and replaced immediately. The Fios Router provides the access point to the internet and includes a firewall that helps to protect your computer from unauthorized access by hackers. It supports networking using coaxial cables, Ethernet or Wi-Fi. Find the area where your utilities enter your office and locate an indoor grounded electrical outlet nearby that accepts three-prong power cords and is not controlled by a switch. If you already have an ONT installed, installation typically takes between three and four hours. If you don't have an ONT, installation can take between four and six hours. An adult who can make decisions regarding equipment placement and computer configuration options must be present for the entire installation. The Verizon technician will need access to the location where your utilities enter your business. The technician will also need room to work around your computer, as well as any areas where Ethernet jacks will be installed. If you ordered Fios TV, the technician will need room to work around your TVs. In order for the Verizon technician to be able to install Fios, you must have administrator rights for your computer. If you have installed software on your computer before, you probably already have administrator rights. You also need to have any other usernames or passwords needed to access your computer, including your firewall, networking router and Windows® login. If you are a Basic Internet customer who is upgrading to Fios, please have your current Verizon online user ID and password available. If drilling is required for your installation, our skilled technician will work with you on the proper placement. If you do not own the property, permission to drill will be required from your landlord. The installation of Verizon Fios Internet is a two-step process. The first step is to install a fiber-optic line to your office. We will perform this step after you place your Fios order but before your installation appointment. Generally, this involves either aerial or underground work and depends on how previous utilities were delivered to your office. You typically do not need to be present for this part of the installation. With an aerial installation, Verizon will install the fiber-optic line from a telephone pole to the side of your office. The ONT will be installed inside the office at a later time. Sometimes aerial installations are performed the same day as your scheduled installation appointment. With an underground installation, Verizon will contact the utility companies in your area to locate their services. Next, a Verizon crew will dig a trench and bury the fiber from the fiber terminal in your neighborhood to the entry location at your business. This work is typically done 24 to 48 hours prior to your installation appointment. Note: Please mark your sprinkler system or any other obstacles that may be buried in your yard. This helps ensure that no damage occurs during installation. The second step for Fios Internet setup is to have your Fios equipment installed in your office. During your installation appointment, a Verizon technician will install Verizon Fios Internet service equipment in your office and establish a wired connection with the fiber terminal in your neighborhood. Next the technician will connect your computer to the Fios equipment in your office and guide you through the Fios software installation, account setup and activation on your primary computer. The ONT is usually installed inside of your office, house or apartment in the area where any existing phone services enter. The Fios equipment might also be installed in a central equipment room that you may not be able to access. The Verizon technician will run data wiring from the ONT to your router and, if necessary, install an Ethernet jack. The technician will also connect your computer to your router. Note: If you need new wiring installed inside of your walls, consider hiring a contractor prior to your Fios installation. Your Verizon technician will guide you through the Fios software installation and activate Fios on your primary computer. Additional computers can be configured by the technician for an extra fee. Once all work is completed, the technician will verify that your Fios service is working and that you can access the internet. Most connection problems can be resolved by simply rebooting your router. If rebooting your router didn't solve the issue or if you don't have a connection issue with your router, review specific troubleshooting tips for your router. Your Fios Internet service and Fios TV On Demand service share capacity on the fiber-optic connection to your office. The capacity available for your FiOS Internet access service may be reduced if you are watching multiple Fios TV On Demand titles simultaneously. For router-specific troubleshooting tips, refer to the following resources:,If you have questions about a discontinued item, please refer to the original equipment manufacturer for assistance. If you would like to upgrade your equipment, you can . If you think you are experiencing less than expected speeds with Verizon Fios Internet, please first check your speeds using the . Factors that can limit speeds on wireless devices include:,Sometimes simply changing the location of your router can improve performance. Depending on your current equipment, you might also be able to improve speeds by upgrading to a newer router or purchasing a wireless network extender to improve router signal strength. Visit . An intermittent loss of your connection to the internet can be caused by electronic or physical interference from the following:,Televisions, entertainment electronics, microwaves, other electrical equipment and large metal objects can cause interference. Try to keep your networking router away from these sources of electronic interference. Routers near your office running wireless networks at the same frequency as your router can interfere with your connection. Changing the channel of your wireless router can sometimes solve this problem. Walls, floors, entertainment electronics, appliances, furniture and other physical obstructions can cause interference if the wireless signals have to pass through them. Moving your networking router to another location that isn't in the line of sight of these potential interference factors can improve your connection. To determine if your ONT has power, do the following:,Although the ONT lines are grounded, do not attempt to open the ONT or test the lines during rain, a thunderstorm or other hazardous weather conditions. Also, if there is a loud hum on the line, do not test the ONT. Contact Verizon for assistance. Sign in to your Verizon business portal to view and pay your bill, order products and services, manage your router, access security settings and more. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. 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Learn moreWhat Is Digital ID and How Will It Change Businesses? Business
What is a digital ID and how will it change businesses?,Author: Nick Reese,Whether it's getting on a plane, opening a bank account or just picking up a package from the post office, possessing valid identification is critical to modern life. As more and more interactions take place online, a secure digital ID will be crucial to trust that the person is who they say they are. What is a digital ID?,Digital identification makes it easier to prove or authenticate a person's identity when conducting a transaction through the web or an app. A digital identification can include standard identifying attributes, such as name, address, entity issued ID such as a social security number, employee ID or driver's license, and date of birth. Unlike a physical ID card, it can also include biometrics such as a fingerprint or face scan to assist with authentication. Each country might have different rules and regulations about what a digital identification can be used for and how much it can be tracked. Instead of providing a physical ID card or passport, a digital identification is stored in a digital wallet (an application that stores the data securely) on a smartphone, computer or other electronic device. When proof is required, the ID can be easily displayed on-screen, scanned if needed or shared digitally through the web or an app. Because it is stored on an electronic device that has its own level of security, a digital identification adds an extra layer of safety by making it harder to steal or use than a physical counterpart. Digital identification adoption is driven by the fact that we now live in an internet-powered, mobile-first world: , while . In an increasingly digital world where more people want to do more business online, digital identification is increasingly important. What is a digital ID doing to change how people do business?,A digital ID has the potential to replace any physical type of identification. It is possible that your future driver's license or passport could be digital. In addition to being used to interact with government services, a digital ID can enable all the services and commerce people already use ID for, such as verifying age when buying alcohol or ensuring that a credit card transaction isn't fraudulent. Digital identification will make it easier for businesses to help reduce fraud by ensuring the customer they are talking to is who they say they are. Once validated, the business can then offer access to credit, services or accounts to generate more customer value and improve the customer experience. It can also unlock more entrepreneurship by making it easier . Countries that implement digital ID could equivalent to 3%-6% of their GDP by 2030. What is a digital ID doing to improve accessibility?,According to the , there are roughly 1 billion people in the world today without official proof of identification. Without an ID, these people are locked out of everything from government services to the ability to set up a bank account or receive a financial remittance. As part of their , the World Bank identifies three principles a regulatory body should use when designing a digital ID system:,What is a digital ID doing to protect identities?,As it becomes more common, the average person may have dozens of digital IDs across different government and commercial bodies, companies and employers. ID providers and users need to ensure data quality and security for each one, and the IDs need to be simple for users to access, manage and use. For digital identification providers, it is key to adopt technology that allows people to store their identity in a secure safe on their own devices so that it can be accessed and validated at any time. Users also need to use security functions like multifactor authentication and biometrics to ensure that their ID doesn't fall into the wrong hands. By using biometrics, security can be improved by eliminating the need for a password—which can be easy to forget or steal—while also improving the user experience by giving people one less thing to worry about. As more organizations add digital ID functionality, along with more people using it as a part of their everyday life, expect to see businesses using identification in new ways to ensure user authenticity, reduce fraud and protect customer data. Learn more about how provides a next-generation technology that integrates blockchain identity solutions, multifactor authentication and biometrics into a user-transparent process that helps to keep your customers' identities secure. Choose your country to view contact details. Manage your account or get tools and information. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. 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