Can I use my fax, alarm or credit card lines on Business Digital Voice?

Fax machines require a Business Digital Voice telephone line and an analog converter (ATA) to work. Verizon Fios customers can fax unlimited pages on their Business Digital Voice line. For non-Fios customers, it is not recommended to fax more than five pages per fax. Verizon cannot guarantee your fax machine will work on a VoIP line. Credit card, alarm, fire, elevator or security lines are not supported on Business Digital Voice. You can purchase an additional copper telephone line for these purposes.

What happens during installation and how long will it take?

Your installation includes connecting up to three televisions with existing coaxial outlets (including installation of set-top boxes). It also includes programming of the Fios TV remote control for your set-top boxes and televisions. Additional TVs can be set up for an additional charge. Our technicians will also do the outside work, including installation of any required network equipment such as the Optical Network Terminal (ONT), router or a battery backup unit (optional), if this equipment is not already present. Depending on the area and your office's set-up, our technician(s) may or may not fish walls or move furniture when installing or replacing wiring or installing set-top boxes. The technician will determine installation specifics with you on the date of installation. Installation time can vary based on a number of factors, but we recommend that you reserve about four hours for the Verizon technician to complete the installation of your Verizon Fios TV service. A person 18 years of age or older must be present for the installation visit and be able to make decisions on placement of wiring and equipment at your office. If you are having both Fios Internet and Fios TV installed, we recommend reserving six hours for the entire installation.

What equipment do I need with Business Digital Voice?

Business Digital Voice requires IP phones that work over an internet connection. These phones allow you to manage some of your Business Digital Voice features right from the phone and provide high quality calls. Verizon offers a variety of IP phones starting at $85.00 to best fit your business needs. At this time, we do not allow customers to bring their own VoIP equipment. If you do not want to purchase IP Phones, you can purchase an Analog Terminal Adapter (ATA) starting at $85.00 to use with two telephones. You plug your traditional analog phone(s) into the adapter and it will run over IP. Please note: you cannot plug IP Phones into an ATA. PBX and Key Systems are not supported on ATAs. Customers faxing on Business Digital Voice will need an ATA. Please see "Can I use my fax, alarm, or credit card lines on Business Digital Voice" for more information.

Does SD WAN replace the Private IP Network?

No, Private IP is the foundational network as part of an overall managed software-defined WAN (SD WAN) solution. For more information, see Managed SD WAN.

Do you have an ELD solution?

Electronic Logging Devices (ELDs) have replaced paper HOS logbooks and are now legally required by commercial drivers. We offer a range of ELD solutions and have several devices certified with the FMCSA.

Want to verify military eligibility in person?

Business Wireless customers may apply for discounts in person. Please bring to the store: Active military member: Military-issued email Military pay stub (LES) Servicemembers Civil Relief Act (SCRA) status report Veteran: DD Form 214 Veteran's ID card Military Retiree Account statement VetRewards card from Veterans Advantage

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Solutions Brief,Silently verify user identity and stop fraud with the Verizon Number Verification API. Replace OTPs for enhanced mobile application security and a seamless user experience. Jan 14, 2026,Solutions Brief,Stop account takeover fraud with the SIM Swap API. Instantly detect recent SIM card changes for user identity verification and enhanced security in financial, e-commerce, & healthcare. Jan 14, 2026,White Paper,Explore the technical architecture of the Verizon's Connected Framework. Discover how it enables near universal connectivity for an enterprise network solution. Sep 03, 2025,Article,Discover how Verizon Business empowers manufacturers to build a connected workforce with Industry 4.0 solutions, including private wireless networks and 5G for manufacturing, to improve productivity, safety, and engagement. Sep 11, 2025,White Paper,This document provides a network reference architecture designed to support hospital leaders and decisionmakers as they work to enable advanced and innovative operational capabilities in their healthcare facilities. Aug 05, 2025,Article,Learn how to successfully scale AI in your business. Our experts share strategies for network infrastructure, data management, security, and more. Aug 26, 2025,Use Case,Verizon's Private Wireless Network provides essential connectivity for first responders at critical locations. Learn how it helps improve communication, security, and preparedness. Aug 19, 2025,Infographic,Verizon Frontline Network Slice provides a dedicated 5G Ultra Wideband connection for first responders, ensuring fast, reliable, and secure communications even during network congestion. Jul 09, 2025,Solutions Brief,Simplify network operations with Verizon OSND. Get a single pane of glass view, real-time analytics, and robust tools for private and neutral host wireless network management. Jul 08, 2025,Call sales,Chat with us,Have us contact you,Get updates,Already have an account?,* Required,The information provided will be used in accordance with our terms set out in our . Please confirm you have read and understood this Notice,Verizon may wish to contact you in the future concerning its products and/or services. If you would like to receive these communications from Verizon, indicate by selecting from the dropdown menu below. Please note that you can unsubscribe or update your preferences at any time. By submitting the form, you are agreeing to receive insights, reports and other information from Verizon and affiliated companies in accordance with our . California residents can view our California Privacy Notice .

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Business Technology Solutions Briefs

Silently verify user identity and stop fraud with the Verizon Number Verification API. Replace OTPs for enhanced mobile application security and a seamless user experience. Jan 14, 2026,Stop account takeover fraud with the SIM Swap API. Instantly detect recent SIM card changes for user identity verification and enhanced security in financial, e-commerce, & healthcare. Jan 14, 2026,Get expert cyber security consulting on threat intelligence, risk assessment & incident response. We help you deploy SASE & Zero Trust solutions. Learn more. Jan 09, 2026Sep 12, 2025,Cybersecurity risks and emerging new technologies are reshaping today's industrial landscape—let us help you keep your assets protected. Aug 12, 2025,A phased approach to OT Security. Jul 09, 2025,Simplify network operations with Verizon OSND. Get a single pane of glass view, real-time analytics, and robust tools for private and neutral host wireless network management. Jul 08, 2025,Verizon AI Connect provides robust, scalable, and secure network services for AI workloads, leveraging high-speed connectivity, multi-layer security, and industry partnerships. Jul 28, 2025,The challenges are daunting. 5G Video Insights is on the case. Jun 23, 2025,This document explores the benefits, use case and deployment strategies of private wireless networks tailored for the health care environment. It is designed to help Verizon's health care customers better understand the features and benefits of a Verizon private wireless network and how it can integrate into their ecosystem. Jun 19, 2025,Explore how our wireless business internet delivers an award-winning mix of reliability, value and service. Jun 18, 2025,With SecureLogix voice security and assurance solutions from Verizon, you can help to protect your voice systems from inbound attack, reduce unwanted calls, filter restricted call traffic and services usage and auto-verify the identity of inbound calls to help protect customer assets and information. May 06, 2025,Protecting executives and senior leadership is a persistent challenge for organizations of every size. With Executive Identity Protection, our Removal Specialists research this information and request data removal. May 01, 2025,This document explores the benefits, use cases and deployment strategies of private wireless networks tailored for a manufacturing environment. There is a strong demand for automation, real-time decision-making and operational efficiency, and telecommunication companies like Verizon are expected to have a unique role in helping shape the future of the manufacturing Industry. Apr 29, 2025,Boost responder connectivity with Verizon Frontline Network Slice—dedicated 5G for in-vehicle routers, enabling high-performance, mission-critical applications. Apr 22, 2025,AWS and Verizon have joined forces to offer a comprehensive solution using Amazon Bedrock and Verizon's private backbone network. Apr 22, 2025,K-12 cybersecurity threats are rising. Protect student data with Verizon's security solutions, including Zero Trust, DDoS protection, and cybersecurity assessments. Mar 24, 2025,Call sales,Chat with us,Have us contact you,Get updates,Already have an account?,* Required,The information provided will be used in accordance with our terms set out in our . Please confirm you have read and understood this Notice,Verizon may wish to contact you in the future concerning its products and/or services. If you would like to receive these communications from Verizon, indicate by selecting from the dropdown menu below. Please note that you can unsubscribe or update your preferences at any time. By submitting the form, you are agreeing to receive insights, reports and other information from Verizon and affiliated companies in accordance with our . California residents can view our California Privacy Notice . These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. 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Network as a Service (NaaS) Articles and Whitepapers

Driving innovation and digital CX. Solutions Brief,Silently verify user identity and stop fraud with the Verizon Number Verification API. Replace OTPs for enhanced mobile application security and a seamless user experience. Jan 14, 2026,Solutions Brief,Stop account takeover fraud with the SIM Swap API. Instantly detect recent SIM card changes for user identity verification and enhanced security in financial, e-commerce, & healthcare. Jan 14, 2026,White Paper,Explore the technical architecture of the Verizon's Connected Framework. Discover how it enables near universal connectivity for an enterprise network solution. Sep 03, 2025,Article,Learn how to successfully scale AI in your business. Our experts share strategies for network infrastructure, data management, security, and more. Aug 26, 2025,White Paper,Fixed Wireless Access (FWA) transforms DoD infrastructure with secure, high-speed connectivity. Learn how FWA supports mission-critical operations, enhances base security and enables rapid deployment in remote locations. Mar 17, 2025,Customer Success Story,Kodiak Robotics, a provider of assisted autonomous driving technology, partnered with Verizon ThingSpace to address its connectivity issues. This autonomous trucking enables remote human oversight, boosting safety and creating new skilled careers. Dec 18, 2025,Infographic,Power the evolution from Gen AI to Agentic AI with Verizon AI Connect. Secure the robust network infrastructure solutions needed to support autonomous agents and scale enterprise AI workloads. Dec 12, 2025,Infographic,Power the evolution from Gen AI to Agentic AI with Verizon AI Connect. Secure the robust network infrastructure solutions needed to support autonomous agents and scale enterprise AI workloads. Dec 12, 2025,Customer Success StoryOct 31, 2025,Call sales,Chat with us,Have us contact you,Get updates,Already have an account?,* Required,The information provided will be used in accordance with our terms set out in our . Please confirm you have read and understood this Notice,Verizon may wish to contact you in the future concerning its products and/or services. If you would like to receive these communications from Verizon, indicate by selecting from the dropdown menu below. Please note that you can unsubscribe or update your preferences at any time. By submitting the form, you are agreeing to receive insights, reports and other information from Verizon and affiliated companies in accordance with our . California residents can view our California Privacy Notice . These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent AllowedWe use technologies to collect and share information about your use of our site. By continuing, you agree to the use of these capabilities for a better experience and other purposes. Learn more in our .

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