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VoIP Business Digital Voice

Powerful calling features and high-quality calls in one easy-to-use solution.

What it is

VoIP Business Digital Voice works over a secure, cloud-based Voice over IP (VoIP) connection that makes it easy to manage phone calls on desk phones or a mobile app to keep your business running.

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Internet technology

VoIP is a technology that transports high-quality voice calls over the internet instead of using a traditional phone network.

Cloud-based

VoIP Business Digital Voice is a professional communications solution that operates over a secure, cloud-based VoIP connection, making it easier to manage your business calls on desk phones or through a mobile app to help keep business running.

Productivity

This solution can help boost your business productivity with more than 45 call features included to enable remote work and optimal call routing. Plus, with VoIP Business Digital Voice, you can use a variety of mobile and desktop apps with video and audio conferencing.

Up to 99 VoIP lines $20-$35/mo/line

With Fios bundle, cost per VoIP line is $20/mo. VoIP line only is $35/mo. 2 year contract required.

A smarter way to stay connected

  • Unlimited nationwide calling
  • 45+ call management features
  • A secure VoIP network
  • Mobile app for working on the go

Need more than five lines? Call a Business Digital Voice specialist 8:30 AM–6 PM EST at: 1-877-377-0181.

Benefits

Communication options

Enjoy over 45 calling features, including automatic call forwarding, voicemail to email, seamless call transfer between devices and more.

Continuity

Keep business up and running, even during power outages, using our cloud-based VoIP connection that can reroute calls to another preset number.

Control

Manage calls from anywhere you have an internet connection using our app and online dashboard.

Limited time offer
Save $85 on your first IP phone and get up to a $300 bonus when you switch.

Bundle Fios Internet and Business Digital Voice and save $85 on an IP phone, plus get up to a $300 Visa® Prepaid card with select Fios plans and a 2-year-term. Offer ends 12.15.24.

Why choose us

A partner for small businesses

#1

customer satisfaction, five years in a row¹

Most reliable

5G network, RootMetrics²

20+

years of industry experience

Resources

Precision Tuning Motorsports success story

Learn how high-performance connectivity supercharges Precision Tuning Motorsports.

Laundromutt success story

Discover how Corina Stammworthy uses Fios business internet and Verizon's VoIP phone service to help keep her business ahead of the competition.

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FAQs

Business Digital Voice is a VoIP service that uses the internet to make and receive calls, while a more traditional service uses landline copper wire or fiber-optic cable. This means that with Business Digital Voice, you can make calls from virtually anywhere an internet connection is available.

Yes. The desktop and mobile applications enable you to use your home or cell phone as your business phone by directing all incoming calls to ring the remote office phone. Additionally, if you have the Remote Office feature enabled, your remote location rings, and then you are connected to the caller as if you were placing the call from your office phone.

Fax machines require a Business Digital Voice telephone line and an analog converter (ATA) to work. Verizon Fios customers can fax unlimited pages on their Business Digital Voice line. For non-Fios customers, it’s not recommended to fax more than five pages per fax. Verizon cannot guarantee your fax machine will work on a VoIP line. Credit-card, alarm, fire, elevator or security lines are not supported on Business Digital Voice. You can purchase an additional copper telephone line for these purposes.

Business Digital Voice requires IP phones that work over an internet connection. These phones allow you to manage some of your Business Digital Voice features right from the phone and provide high-quality calls. Verizon offers a variety of IP phones starting at $85 to best fit your business needs. At this time, we do not allow customers to bring their own VoIP equipment.

If you do not want to purchase IP phones, you can purchase an ATA starting at $85 to use with two telephones. You plug your traditional analog phone(s) into the adaptor and it will run over IP. Please note: You cannot plug IP phones into an ATA. PBX and key systems are not supported on ATAs. Customers faxing on Business Digital Voice will need an ATA. Please see "Can I use my fax, alarm or credit-card lines on this service?" for more information.

Business Digital Voice is the premier VoIP phone system that provides big business tools for small businesses, with over 45 features to help make your business more efficient, productive and mobile. We also include mobile and desktop apps so you can manage your calls and business when you are away from your desk. Multiple call-forwarding options are available so you don't miss a call.

Support is always available. You can view the latest support documents on a number of features and applications by visiting businessdigitalvoice.verizon.com. In addition, you and your employees can register for live support webinars to get the most out of your Business Digital Voice system. Also, prerecorded, on-demand versions of the webinars are available for whenever you need them.

¹ For J.D. Power 2023 award information, visit jdpower.com/awards.

²Most reliable 5G network based on more first-place rankings in RootMetrics® 5G data reliability assessments of 125 metro markets conducted in 1H 2023. Tested with best commercially available smartphones on three national mobile networks across all available network types. Your experiences may vary. RootMetrics rankings are not an endorsement of Verizon.

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