Can I use my fax, alarm or credit card lines on Business Digital Voice?

Fax machines require a Business Digital Voice telephone line and an analog converter (ATA) to work. Verizon Fios customers can fax unlimited pages on their Business Digital Voice line. For non-Fios customers, it is not recommended to fax more than five pages per fax. Verizon cannot guarantee your fax machine will work on a VoIP line. Credit card, alarm, fire, elevator or security lines are not supported on Business Digital Voice. You can purchase an additional copper telephone line for these purposes.

What happens during installation and how long will it take?

Your installation includes connecting up to three televisions with existing coaxial outlets (including installation of set-top boxes). It also includes programming of the Fios TV remote control for your set-top boxes and televisions. Additional TVs can be set up for an additional charge. Our technicians will also do the outside work, including installation of any required network equipment such as the Optical Network Terminal (ONT), router or a battery backup unit (optional), if this equipment is not already present. Depending on the area and your office's set-up, our technician(s) may or may not fish walls or move furniture when installing or replacing wiring or installing set-top boxes. The technician will determine installation specifics with you on the date of installation. Installation time can vary based on a number of factors, but we recommend that you reserve about four hours for the Verizon technician to complete the installation of your Verizon Fios TV service. A person 18 years of age or older must be present for the installation visit and be able to make decisions on placement of wiring and equipment at your office. If you are having both Fios Internet and Fios TV installed, we recommend reserving six hours for the entire installation.

What equipment do I need with Business Digital Voice?

Business Digital Voice requires IP phones that work over an internet connection. These phones allow you to manage some of your Business Digital Voice features right from the phone and provide high quality calls. Verizon offers a variety of IP phones starting at $85.00 to best fit your business needs. At this time, we do not allow customers to bring their own VoIP equipment. If you do not want to purchase IP Phones, you can purchase an Analog Terminal Adapter (ATA) starting at $85.00 to use with two telephones. You plug your traditional analog phone(s) into the adapter and it will run over IP. Please note: you cannot plug IP Phones into an ATA. PBX and Key Systems are not supported on ATAs. Customers faxing on Business Digital Voice will need an ATA. Please see "Can I use my fax, alarm, or credit card lines on Business Digital Voice" for more information.

Does SD WAN replace the Private IP Network?

No, Private IP is the foundational network as part of an overall managed software-defined WAN (SD WAN) solution. For more information, see Managed SD WAN.

Do you have an ELD solution?

Electronic Logging Devices (ELDs) have replaced paper HOS logbooks and are now legally required by commercial drivers. We offer a range of ELD solutions and have several devices certified with the FMCSA.

Want to verify military eligibility in person?

Business Wireless customers may apply for discounts in person. Please bring to the store: Active military member: Military-issued email Military pay stub (LES) Servicemembers Civil Relief Act (SCRA) status report Veteran: DD Form 214 Veteran's ID card Military Retiree Account statement VetRewards card from Veterans Advantage

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Business Technology Solutions Briefs

We have exclusive deals ! Chat now to hear more! Sep 29, 2026Sep 29, 2026,Enterprise mobility management solutions allow IT managers to streamline IT operations and business continuity from a single interface. Verizon MDM achieves this through Unified Endpoint Management, AI assistance, zero-touch enrollment, over-the-air 5G/LTE hotspot security and more. Sep 18, 2026,This Verizon solution brief describes the Know Your Customer Match API, a tool that provides real-time identity verification by cross-referencing customer-provided details against attributes held by Verizon and returning a match score. The document explains that the API embeds an automated identity check into an application's workflow to support identity verification. It lists benefits including enhanced fraud prevention (reducing the risk of identity fraud, including synthetic identities) and increased operational efficiency (meeting regulatory obligations, automating checks and reducing customer friction). The brief notes the API is built using CAMARA specifications, an open source project hosted by the Linux Foundation focused on simplifying access to telecom network capabilities through APIs. Stated use cases include account creation/onboarding and re-verifying identity before high-risk transactions such as high-value orders, deposits or fund transfers. It outlines how the API works in three steps: Request (the application passes key data fields including MSISDN, name, address and email to Verizon), Verify (the API cross-references the information against Verizon records), and Respond (the API returns a 0–100 fuzzy match score indicating the probability that the information aligns with Verizon's records). For more information, readers are directed to contact their Verizon Account Representative or email networkapis@verizon.com. Sep 15, 2026Aug 28, 2026,Eliminate operational blind spots with Verizon Sensor Insights. The remote monitoring solution pairs plug and play sensors with the 5G/LTE network to protect critical assets. Use real-time alerts, AI analytics and automated workflows to streamline compliance and lower costs. Aug 24, 2026,Boost critical mobile app performance with Verizon 5G Mobile Network Slice. Assign priority, low-latency 5G connectivity to essential business apps using your existing MDM solution. Aug 14, 2026,Verizon Adaptive Network Fabric is a programmable connectivity solution built on the Verizon Intelligent Edge Network for enterprise AI workloads. Eliminate network friction with total control, predictable performance and near-real-time bandwidth scaling via a self-service portal. Aug 13, 2026,Power retail AI and in-store innovation with Verizon Managed Network Services. Streamline IT operations, protect POS uptime and eliminate network complexity. Aug 13, 2026,Streamline industrial Ethernet, Wi-Fi and cellular management with Managed Network Services for manufacturing. Prevent outages using AI tools. Request an audit,Aug 13, 2026,Public network congestion causes jitter, buffering and dropped calls during critical meetings. Verizon 5G Mobile Network Slicing solves this by providing dedicated network resources for crystal-clear video calls. Add it to your Verizon Enterprise Choice Unlimited plan today. Aug 07, 2026,Debunk public safety network myths. Learn why Verizon Frontline provides automatic priority, preemption, and multi-band 5G slicing for first responders. Aug 05, 2026,Verizon AI Connect delivers the core network infrastructure needed for enterprise AI workloads. The solution includes a high-speed metro fiber network for training LLMs, a programmable API-driven platform to control network resources, specialized AI factory facilities and robust multi-layer security. Jul 10, 2026,Verizon Frontline Network Slice provides dedicated 5G network resources to first responders' devices during network congestion. As a result, mission-critical communication on laptops, tablets, and smartphones always gets bandwidth. Jul 06, 2026,Verizon Wavelength Services boosts application performance. Secure sensitive data with low-latency 1G to 100G private point-to-point connections. Scale high-bandwidth connectivity between data centers and enterprise locations. Jun 08, 2026,Learn how the Verizon Temporary Public Network delivers short-term, carrier-grade wireless connectivity for organizations supporting major entertainment events, pop-up retail experiences, and construction projects. Keep your attendees and employees connected with America's most reliable network. Mar 19, 2026,Discover how the Verizon Temporary Public Network provides short-term, carrier-grade wireless connectivity for organizations supporting crucial missions and operations. Ensure reliable 5G network performance during crowd spikes, field hospitals, pop-up clinics, and remote research. Feb 18, 2026,This solution brief introduces Verizon Persistent DNS, a service designed to help private sector organizations and public agencies manage static IP addresses more efficiently. The document explains how Persistent DNS uses Fully Qualified Domain Names (FQDN) to provide reliable device addressing, addresses IPv4 scarcity, simplifies network management through a centralized Verizon portal, reduces latency by processing data closer to devices, and supports migration from 4G to 5G networks. It outlines key features, operational considerations, and the intended audience, with references to relevant technologies such as IPv4, FQDN, 5G, and 4G. Jan 23, 2026,Get expert cyber security consulting on threat intelligence, risk assessment & incident response. We help you deploy SASE & Zero Trust solutions. Learn more. Jan 09, 2026,Streamline business operations with Verizon's Field Management Solutions, featuring Jobber for scheduling, invoicing, customer communication, and job tracking. Dec 10, 2025,This solution brief provides an overview of Verizon's Cloud Security Risk Assessment program, detailing its structure, components, and methodologies for evaluating cloud security posture. It outlines the assessment's use of frameworks such as VERIS and the Open Web Application Security Project (OWASP) Top 10, and describes the program's ten components—including vulnerability assessments, configuration reviews, policy and process evaluations, and risk scoring—delivered on a weekly, quarterly, or annual basis. The document explains how the assessment supports all major cloud platforms, offers tailored reporting for technical, management, and executive audiences, and includes benchmarking, automated alerts, and executive summary risk reports. It also specifies assessment frequencies, customization options, and operational considerations, targeting technical, management, and executive users seeking objective analysis of their organization's cloud security controls and risks. Dec 10, 2025,The next generation of computer vision using physical AI is here. Dec 08, 2025,Verizon Connect Reveal is a comprehensive fleet management software solution that offers tools for vehicle and asset tracking, fleet safety, compliance. Nov 10, 2025,Silently verify user identity and stop fraud with the Verizon Number Verification API. Replace OTPs for enhanced mobile application security and a seamless user experience. Nov 04, 2025,Stop account takeover fraud with the SIM Swap API. Instantly detect recent SIM card changes for user identity verification and enhanced security in financial, e-commerce, & healthcare. Nov 04, 2025,Call sales,Chat with us,Have us contact you,Get updates,Already have an account?,* Required,The information provided will be used in accordance with our terms set out in our . Please confirm you have read and understood this Notice,Verizon may wish to contact you in the future concerning its products and/or services. If you would like to receive these communications from Verizon, indicate by selecting from the dropdown menu below. Please note that you can unsubscribe or update your preferences at any time. By submitting the form, you are agreeing to receive insights, reports and other information from Verizon and affiliated companies in accordance with our . California residents can view our California Privacy Notice . We use technologies to collect and share information about your use of our site. By continuing, you agree to the use of these capabilities for a better experience and other purposes. Learn more in our .

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CableCARDS for Your Fios TV | Support

Slightly larger than a credit card, a CableCARD plugs into the back of your digital cable-ready (DCR) devices (i.e. TV or DVR) to provide access to the high definition (HD) and standard definition (SD) digital programs included with your FIos TV subscription without the need for a Set-Top Box. Private Viewing customers can order Pay-Per-View events by calling 1.800.Verizon (1.800.837.4966). However, without a set-top box, you won't have access to On-Demand programming, the Fios TV interactive media guide or other advanced Fios TV features. To activate your CableCARD:,Once you activate a CableCARD to work with a device, it becomes paired to that device. If you want to use your CableCARD with a different device, you will need to pair it with that device by following the activation steps. For more details, read our . Verizon occasionally launches a maintenance release or network upgrade to enhance and maintain the Fios TV network. Sometimes these upgrades can impact your access to certain channels via a CableCARD connected device. If you use an MPEG4 compatible TiVo® DVR or other device to access Fios TV, you should not be impacted by upgrades. If you experience channel access issues with a CableCARD connected device, you should first ensure that your device is MPEG4 compatible before contacting Verizon. Please check with your device manufacturer to confirm compatibility with MPEG4 digital video delivery. If you have questions, you can contact us at () to discuss your equipment options. When this happens, it means that the content you are trying to copy is protected to prevent or limit copying. FCC regulations for copy protection of digital content allow programmers to determine which content can be copied by end consumers, and how many times. There are several levels of protection that may have been added to the content:,You can only copy those programs that do not have copy protection applied, or are identified as or . If your CableCARD doesn't work, contact Verizon and we can attempt to assist you in fixing the problem or determine if your CableCARD needs to be replaced. You can watch the following digital programs with your CableCARD:,Without a Set-top Box, you do not have access to On Demand programming, the Fios TV Interactive Media Guide, or other Fios TV advanced features of the service. You can add a new Set-Top Box to your existing service by calling (),Note: For other features and functions refer to the device manufacturer. If the CableCARD activation screen does not display when your television is on try the following top solutions:,Note: Make sure to write down the CableCARD ID# located on the back of the card so that you will have it available when you contact Verizon. You may have to provide this number for troubleshooting purposes. Yes. You can install your CableCARD with the new device by following the activation steps above. No, the CableCARD is not plug and play. It is paired and activated with the original device (TV or DVR). If you are moving outside of the Verizon service area and need to return your CableCARD you will need to contact us at (). Sign in to your Verizon business portal to view and pay your bill, order products and services, manage your router, access security settings and more. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent AllowedWe use technologies to collect and share information about your use of our site. By continuing, you agree to the use of these capabilities for a better experience and other purposes. Learn more in our .

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eSIM Compatible Phones and Devices for Business Business

Want to shop eSIM compatible phones and devices? Chat now to learn more. With eSIM-compatible devices, Verizon is making it more efficient than ever for you to remotely activate and provision these mobile devices for your team, whether you have one or many devices. An eSIM is an embedded SIM card inside your device. With eSIM, there's no physical SIM (pSIM) card that you need to insert or swap. On devices that have both pSIM and eSIM technology, you may be able to have a different phone number on each SIM and use a local data plan on your eSIM when traveling abroad without swapping your Verizon SIM. It's fast, it's simple and you can provision a device with an eSIM in real time over Wi-Fi. Unwanted SIM swaps are a thing of the past, and you ll always know who is tied to each device. Distribute devices at scale without the need to wait for physical SIMs. eSIMs means no more lost SIM removal tools, broken SIM trays and tiny SIM cards gone missing. Enable two lines on the same devices for personal, business and travel scenarios. iPhone 15 brings you Dynamic Island, a 48MP Main camera, and USB-C—all in a durable color-infused glass and aluminum design. Get powerful processing, built-in Knox Security and a long-lasting battery to power your workday. Meet the ThinkPad X13s – built on the Snapdragon® 8cx Gen 3 Compute Platform, and built for the modern user. Made to fulfill users' needs for connectivity, longer battery life, and secure manageability, this ThinkPad delivers work-from-anywhere productivity like never before. iPhone 14 Pro Max. Capture incredible detail with a 48MP Main camera. Experience iPhone in a whole new way with Dynamic Island and Always-On display. And get peace of mind with groundbreaking safety features. Colorfully reimagined and more versatile than ever. With an all-screen design, 10.9-inch Liquid Retina display and four gorgeous colors. iPad delivers a powerful way to create, stay connected, and get things done. Powered by Google Tensor G2, it's super fast and secure, with an immersive display, amazing battery life, and the best Pixel camera yet. And, experience ultra-fast connectivity when you pair it with Verizon's 5G Ultra Wideband network. An eSIM is an embedded SIM inside your device. With eSIM, there's no physical SIM card that you need to insert. Simply turn on the new device, connect to Wi-Fi, and follow the on-screen instructions to complete the activation. Like a traditional SIM card, the eSIM stores data that is needed for your device to connect to and use the Verizon network. eSIMs offer several benefits for businesses:,Convenience and cost savings: With eSIM, you can have multiple lines on a single device, eliminating the need for separate devices for work and personal use. This saves money and provides the convenience of toggling between lines on your phone. Remote service management: eSIMs allow businesses to change or update wireless service remotely on multiple lines, making it easier to manage service for employees. Hassle-free international travel: Instead of buying a new physical SIM card when traveling abroad, eSIMs let you easily add an international plan to your device. This provides flexibility and saves you the hassle of visiting a telecom store. At this time, Verizon offers a selection of devices that support physical SIMs; however, it's been predicted that by 2025, there will be 2 billion eSIM-enabled devices globally as eSIM enables increased security and an improved customer experience. We encourage customers to start adopting updated policies to support eSIM devices in their fleet. eSIMs offer several advantages for international travel:,Easy switching to local operators: With eSIM, you can switch to local operators easily when traveling abroad, eliminating the need to buy a new physical SIM card in each country. Avoiding high fees: By using eSIM, you can avoid exorbitant fees traditionally associated with using cell phones overseas. eSIM provides a seamless and efficient way to connect to local networks in foreign countries. If your mobile device has more than one SIM, each SIM can have a unique mobile number. SIM can be stored on either:,A removable, physical SIM card,A digital, embedded SIM (eSIM),have 2 (or more*) SIM's. A Dual SIM device could have 2 SIM cards, 2 eSIM's, or any combination. *Manufacturers determine how many and what type of SIM a device can have. If your device has more than 1 SIM and is capable of Dual SIM/Dual Standby (DSDS), you can have multiple numbers on 1 phone. With DSDS, each SIM can be activated on a separate mobile phone number. Options include:,Each number can be with a different carrier (domestic or foreign). Business and personal numbers on the same device. Numbers from different accounts or different plans on one smartphone. Note: The availability of these option may vary by device. For laptops with Dual SIM, you can only use one SIM at a time. Important: You can only use data on one SIM at at time. Check the settings on your device to see what kind of SIM your device has:,Apple - Settings > General > About,Google - Settings > Network & Internet > Mobile Network,Samsung smartphones - Settings > Connections > SIM card manager,To support 2 numbers on 1 device, the device must have multiple SIMs and be (DSDS) capable. These devices can have 2 numbers on one phone (or tablet):,Apple® Dual SIM devices,iPhone 15 / iPhone 15 Plus / iPhone 15 Pro / iPhone 15 Pro Max,iPhone 14 / iPhone 14 Plus / iPhone 14 Pro / iPhone 14 Pro Max,iPhone 13 / iPhone 13 mini / iPhone 13 Pro / iPhone 13 Pro Max,iPhone 12 / iPhone 12 mini / iPhone 12 Pro / iPhone 12 Pro Max,iPhone SE,iPhone 11 / iPhone 11 Pro / iPhone 11 Pro Max,iPhone XR / iPhone XS / iPhone XS Max,Google Dual SIM devices,Google Pixel 7 / 7 Pro,Google Pixel 6a,Google Pixel 6 / 6 Pro,Google Pixel 5,Google Pixel 4a,Google Pixel 4a 5G UW,Google Pixel 4 / 4 XL,Samsung Dual SIM devices,Samsung Galaxy A54 5G,Samsung Galaxy Book Go 5G,Samsung Galaxy Note20 5G / Galaxy Note20 Ultra 5G,Samsung Galaxy S23 / Galaxy S23+ / Samsung Galaxy S23 Ultra,Samsung Galaxy S22 / Galaxy S22+ / Samsung Galaxy S22 Ultra,Samsung Galaxy S21 5G / Samsung Galaxy S21+ 5G / Samsung Galaxy S21 Ultra 5G,Samsung Galaxy S20 5G UW / Galaxy S20+ 5G / Galaxy S20 Ultra 5G,Samsung Galaxy Tab S7 5G / Galaxy Tab S7+ 5G,Samsung Galaxy Z Flip5,Samsung Galaxy Z Flip4,Samsung Galaxy Z Flip3 5G,Samsung Galaxy Z Fold4,Samsung Galaxy Z Fold5,Samsung Galaxy Z Fold3 5G,Samsung Galaxy Z Fold2 5G,If you are using eSIM for your business, explore the information, activation instructions and more you need to make the most out of this technology. Existing customers, to your business account or explore other . A successful digital workplace needs dependable, fast internet services. Verizon has the speed and reliability your business requires. years managing complex networks worldwide. Fortune 500 companies served. of U.S. population covered by 4G LTE. The displays have rounded corners. When measured diagonally as a rectangle, the iPad Pro 12.9-inch screen is 12.9 inches, the iPad Pro 11-inch screen is 11 inches, the iPad Air and iPad (10th generation) screens are 10.86 inches, and the iPad mini screen is 8.3 inches. Actual viewable area is less. Liquid Retina XDR display available only on the 12.9-inch model. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed

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Questions related to "how to replace a sim card"

Ashburn, Virginia, United States(based on your internet address)