Can I use my fax, alarm or credit card lines on Business Digital Voice?

Fax machines require a Business Digital Voice telephone line and an analog converter (ATA) to work. Verizon Fios customers can fax unlimited pages on their Business Digital Voice line. For non-Fios customers, it is not recommended to fax more than five pages per fax. Verizon cannot guarantee your fax machine will work on a VoIP line. Credit card, alarm, fire, elevator or security lines are not supported on Business Digital Voice. You can purchase an additional copper telephone line for these purposes.

What happens during installation and how long will it take?

Your installation includes connecting up to three televisions with existing coaxial outlets (including installation of set-top boxes). It also includes programming of the Fios TV remote control for your set-top boxes and televisions. Additional TVs can be set up for an additional charge. Our technicians will also do the outside work, including installation of any required network equipment such as the Optical Network Terminal (ONT), router or a battery backup unit (optional), if this equipment is not already present. Depending on the area and your office's set-up, our technician(s) may or may not fish walls or move furniture when installing or replacing wiring or installing set-top boxes. The technician will determine installation specifics with you on the date of installation. Installation time can vary based on a number of factors, but we recommend that you reserve about four hours for the Verizon technician to complete the installation of your Verizon Fios TV service. A person 18 years of age or older must be present for the installation visit and be able to make decisions on placement of wiring and equipment at your office. If you are having both Fios Internet and Fios TV installed, we recommend reserving six hours for the entire installation.

What equipment do I need with Business Digital Voice?

Business Digital Voice requires IP phones that work over an internet connection. These phones allow you to manage some of your Business Digital Voice features right from the phone and provide high quality calls. Verizon offers a variety of IP phones starting at $85.00 to best fit your business needs. At this time, we do not allow customers to bring their own VoIP equipment. If you do not want to purchase IP Phones, you can purchase an Analog Terminal Adapter (ATA) starting at $85.00 to use with two telephones. You plug your traditional analog phone(s) into the adapter and it will run over IP. Please note: you cannot plug IP Phones into an ATA. PBX and Key Systems are not supported on ATAs. Customers faxing on Business Digital Voice will need an ATA. Please see "Can I use my fax, alarm, or credit card lines on Business Digital Voice" for more information.

Does SD WAN replace the Private IP Network?

No, Private IP is the foundational network as part of an overall managed software-defined WAN (SD WAN) solution. For more information, see Managed SD WAN.

Do you have an ELD solution?

Electronic Logging Devices (ELDs) have replaced paper HOS logbooks and are now legally required by commercial drivers. We offer a range of ELD solutions and have several devices certified with the FMCSA.

Want to verify military eligibility in person?

Business Wireless customers may apply for discounts in person. Please bring to the store: Active military member: Military-issued email Military pay stub (LES) Servicemembers Civil Relief Act (SCRA) status report Veteran: DD Form 214 Veteran's ID card Military Retiree Account statement VetRewards card from Veterans Advantage

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We have exclusive deals ! Chat now to hear more! Verizon ThingSpace services provide a cloud-based PaaS to automate device lifecycle management for IoT and FWA solutions. Secure IoT deployments with services like anomaly detection to reduce costs and maximize uptime on the Verizon network. Apr 01, 2026,Verizon Mobile Device Management simplifies managing enterprise mobility from a single portal. Unified Endpoint and broadband hotspot management services streamline IT operations and help the mobile workforce to work anytime, virtually anywhere. Apr 01, 2026,Discover how the Verizon Temporary Public Network provides short-term, carrier-grade wireless connectivity for organizations supporting crucial missions and operations. Ensure reliable 5G network performance during crowd spikes, field hospitals, pop-up clinics, and remote research. Mar 19, 2026,Learn how the Verizon Temporary Public Network delivers short-term, carrier-grade wireless connectivity for organizations supporting major entertainment events, pop-up retail experiences, and construction projects. Keep your attendees and employees connected with America's most reliable network. Mar 19, 2026,A smarter, more flexible way to manage static IP addresses. Jan 28, 2026,Silently verify user identity and stop fraud with the Verizon Number Verification API. Replace OTPs for enhanced mobile application security and a seamless user experience. Jan 14, 2026,Stop account takeover fraud with the SIM Swap API. Instantly detect recent SIM card changes for user identity verification and enhanced security in financial, e-commerce, & healthcare. Jan 14, 2026,Discover why Wi-Fi is often insufficient for large distribution centers and how private 4G/5G networks enable reliable AMR, IoT, and automated operations. Jan 14, 2026,Get expert cyber security consulting on threat intelligence, risk assessment & incident response. We help you deploy SASE & Zero Trust solutions. Learn more. Jan 09, 2026,The next generation of computer vision using physical AI is here. Dec 08, 2025,Discover Verizon's Managed SD-WAN solution with U.S. based support for public sector agencies. Simplify network migration, improve security, and manage your hybrid WAN with expert lifecycle support and proactive traffic management. Oct 28, 2025Oct 17, 2025,Secure your distribution center from cyber threats. Verizon offers tailored logistics security solutions, 24/7 monitoring, and IT/OT protection for smart warehouses. Oct 03, 2025Sep 12, 2025,Cybersecurity risks and emerging new technologies are reshaping today's industrial landscape—let us help you keep your assets protected. Aug 12, 2025,Verizon AI Connect provides robust, scalable, and secure network services for AI workloads, leveraging high-speed connectivity, multi-layer security, and industry partnerships. Jul 26, 2025,With SecureLogix voice security and assurance solutions from Verizon, you can help to protect your voice systems from inbound attack, reduce unwanted calls, filter restricted call traffic and services usage and auto-verify the identity of inbound calls to help protect customer assets and information. May 06, 2025,Call sales,Chat with us,Have us contact you,Get updates,Already have an account?,* Required,The information provided will be used in accordance with our terms set out in our . Please confirm you have read and understood this Notice,Verizon may wish to contact you in the future concerning its products and/or services. If you would like to receive these communications from Verizon, indicate by selecting from the dropdown menu below. Please note that you can unsubscribe or update your preferences at any time. By submitting the form, you are agreeing to receive insights, reports and other information from Verizon and affiliated companies in accordance with our . California residents can view our California Privacy Notice . These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. 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Network as a Service (NaaS) Articles and Whitepapers

We have exclusive deals ! Chat now to hear more! Driving innovation and digital CX. White Paper,Modernize federal IT infrastructure with Verizon Managed Network Services. Address legacy technical debt, strengthen security with zero trust, and build AI-ready networks to enhance mission delivery and operational readiness. Apr 17, 2026,InfographicApr 01, 2026,Article,With global work and global employees, the case for a wide-area network (WAN) is stronger than ever. Learn more. Mar 26, 2026,Article,Learn how cloud computing and edge computing can work together to provide your organization with different capabilities to address business and IT needs. Mar 19, 2026,Article,Cloud elasticity has become a powerful way for businesses to ensure they're ready for anything. Learn what it is and how NaaS solutions support it. Mar 06, 2026,Article,Dedicated network slicing for critical communications. Feb 12, 2026,Solutions Brief,Silently verify user identity and stop fraud with the Verizon Number Verification API. Replace OTPs for enhanced mobile application security and a seamless user experience. Jan 14, 2026,Solutions Brief,Stop account takeover fraud with the SIM Swap API. Instantly detect recent SIM card changes for user identity verification and enhanced security in financial, e-commerce, & healthcare. Jan 14, 2026,Customer Success Story,Kodiak Robotics, a provider of assisted autonomous driving technology, partnered with Verizon ThingSpace to address its connectivity issues. This autonomous trucking enables remote human oversight, boosting safety and creating new skilled careers. Dec 18, 2025,Call sales,Chat with us,Have us contact you,Get updates,Already have an account?,* Required,The information provided will be used in accordance with our terms set out in our . Please confirm you have read and understood this Notice,Verizon may wish to contact you in the future concerning its products and/or services. If you would like to receive these communications from Verizon, indicate by selecting from the dropdown menu below. Please note that you can unsubscribe or update your preferences at any time. By submitting the form, you are agreeing to receive insights, reports and other information from Verizon and affiliated companies in accordance with our . California residents can view our California Privacy Notice . These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent AllowedWe use technologies to collect and share information about your use of our site. By continuing, you agree to the use of these capabilities for a better experience and other purposes. Learn more in our .

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CableCARDS for Your Fios TV | Support

Slightly larger than a credit card, a CableCARD plugs into the back of your digital cable-ready (DCR) devices (i.e. TV or DVR) to provide access to the high definition (HD) and standard definition (SD) digital programs included with your FIos TV subscription without the need for a Set-Top Box. Private Viewing customers can order Pay-Per-View events by calling 1.800.Verizon (1.800.837.4966). However, without a set-top box, you won't have access to On-Demand programming, the Fios TV interactive media guide or other advanced Fios TV features. To activate your CableCARD:,Once you activate a CableCARD to work with a device, it becomes paired to that device. If you want to use your CableCARD with a different device, you will need to pair it with that device by following the activation steps. For more details, read our . Verizon occasionally launches a maintenance release or network upgrade to enhance and maintain the Fios TV network. Sometimes these upgrades can impact your access to certain channels via a CableCARD connected device. If you use an MPEG4 compatible TiVo® DVR or other device to access Fios TV, you should not be impacted by upgrades. If you experience channel access issues with a CableCARD connected device, you should first ensure that your device is MPEG4 compatible before contacting Verizon. Please check with your device manufacturer to confirm compatibility with MPEG4 digital video delivery. If you have questions, you can contact us at () to discuss your equipment options. When this happens, it means that the content you are trying to copy is protected to prevent or limit copying. FCC regulations for copy protection of digital content allow programmers to determine which content can be copied by end consumers, and how many times. There are several levels of protection that may have been added to the content:,You can only copy those programs that do not have copy protection applied, or are identified as or . If your CableCARD doesn't work, contact Verizon and we can attempt to assist you in fixing the problem or determine if your CableCARD needs to be replaced. You can watch the following digital programs with your CableCARD:,Without a Set-top Box, you do not have access to On Demand programming, the Fios TV Interactive Media Guide, or other Fios TV advanced features of the service. You can add a new Set-Top Box to your existing service by calling (),Note: For other features and functions refer to the device manufacturer. If the CableCARD activation screen does not display when your television is on try the following top solutions:,Note: Make sure to write down the CableCARD ID# located on the back of the card so that you will have it available when you contact Verizon. You may have to provide this number for troubleshooting purposes. Yes. You can install your CableCARD with the new device by following the activation steps above. No, the CableCARD is not plug and play. It is paired and activated with the original device (TV or DVR). If you are moving outside of the Verizon service area and need to return your CableCARD you will need to contact us at (). Sign in to your Verizon business portal to view and pay your bill, order products and services, manage your router, access security settings and more. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent AllowedWe use technologies to collect and share information about your use of our site. By continuing, you agree to the use of these capabilities for a better experience and other purposes. Learn more in our .

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Ashburn, Virginia, United States(based on your internet address)