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Here an Essential Guide to Agency-Issued Phones and BYOD Policies
We've got some great deals going on right now exclusively for our online customers... chat now to hear more! Author: Phil Muncaster,Date modified: September 13, 2024,Mobile devices are used for nearly everything from text messages to sending emails to collecting digital evidence from a crime scene. When law enforcement uses any device, including a smartphone whether it's bring your own device (BYOD) or a agency-issued phone, they must follow the protocols set out by the for mobile device security and adhere to the CJIS MFA requirements that go into effect October 1, 2024. Access to law enforcement data from anywhere is critical for public safety agencies—and for many officers that typically involves using smartphones whether it is their own or an agency-issued phone. Typically, agency-issued phones and devices end up in the hands of commanders and administrators, while personnel in the field usually . There are advantages and disadvantages of BYOD which agencies and organizations must consider. One advantage of is that if you are a part-time, full-time or a volunteer first responder, you have the ability to use your personal device. However, it's paramount to adhere to security requirements, compliance policies, and productivity. Challenges associated with BYOD policies should be compared to the many benefits of using agency-issued phones and devices. The vast majority of public safety personnel, about , according to the Verizon Frontline 2023 Public Safety Communications Survey. These devices can be an important source of real-time mission-critical information and help enable officers to benefit from uninterrupted workflows as they transition from the field to the office. Smartphones are especially valuable for public safety personnel, like police officers who work on foot, by bicycle, motorcycle, in plainclothes or in other scenarios . The bottom line is that police officers need to be mobile to do their job effectively, which usually means they need a smartphone with its advanced features that help provide efficient public safety communications. In fact, modern smartphones can provide a range of and applications designed for first responders. This includes:,For many organizations, BYOD is a fair option when backed by a robust covering mobile security requirements such as and other CJIS requirements. Public safety, and law enforcement in particular, is a unique case because devices are frequently used in potentially life-threatening situations where communication is key. Also, because law enforcement devices are used to both store and access highly sensitive data like CJI or PII, they are likely of great value to cybercriminals and organized crime gangs. Which is why security is a top concern for law enforcement agencies. helps organizations track and manage mobile devices that are connecting to your organization's network or CJIS systems. The cloud-based platform features flexible, customer-defined policy management functions that cover a variety of settings to manage mobile devices like multifactor authentication (MFA) which is required as of CJIS security policy 2024. MDM provides administrators the capability of remotely locking or erasing the memory of a lost, stolen or compromised device. CJIS Security policy requires MDM solutions. Data leaks and ransomware are becoming more prevalent as shown in Beyond where a cybercriminal could impersonate law enforcement, other could include which deploys malicious software to block access to computers or networks in return for money, network intrusions in which a bad actor gains unauthorized access to computers and networks and more. Across all public safety agencies, , according to Verizon's Public Safety Communications Survey. When law enforcement uses any device that accesses criminal data, they must follow the protocols set out by the for mobile device security. All data that is transmitted or stored on a device must be encrypted. BYOD creates the possibility that an officer's personal phone and any personal information stored in the device, could potentially be retained as evidence and therefore subject to discovery in court proceedings. This makes BYOD a challenge for law enforcement. When it comes to a BYOD policy, public safety agencies should consider these BYOD advantages and disadvantages around :,BYOD policy security challenges include:,A BYOD policy may limit the ability to effectively manage devices, such as:,also impact public safety agencies' ability to effectively carry out their duties, for example:,Agency-issued smartphones offer enhanced security and functionality for agencies and first responders. CJIS compliance also includes being enrolled in an ) and encryption for all work-related data transmitted or stored on a device. Additionally, here are,provides voice priority for wireless public safety communications for authorized agency personnel that support critical infrastructure and emergency services during emergencies. WPS enables users to have reliable communications they need to fulfill their missions. WPS can be leveraged on both agency-issued phones and by personal devices (BYOD). In both cases, the devices have to apply through the Department of Homeland Security (DHS). The offers WPS at no additional cost to First Responders. The Verizon network was built right to support, recognize and prioritize first responders on the front line, ensuring that public safety communications receive priority. Verizon offers a for public safety customers built on America's most reliable 5G network. Verizon also offers a discount program with exclusive offers only for our First Responders. for its mission-critical solutions. A device that is and managed by the Public Safety Agency or Department. This includes smartphones, provided tablets, and other connected devices. Access to priority features, improved safety, reliability and efficiency to help provide near real-time mission critical data to first responders. This helps keep your force in compliance with CJIS security requirements. On October 1, 2024, Version 5.9.2 requires that individuals must provide at least two authentication factors (multi-factor authentication) to prove they are who they say they are. This includes any agency or persons that access criminal justice information (CJI) or criminal justice systems. Failure to comply with this new requirement may result in denial of access to FBI CJIS resources and monetary fines. is a Federal program that provides authorized cellular communications service providers to prioritize calls over wireless networks. Calls made with WPS overcome network congestion/degradation. Organizations can easily mass-subscribe select personnel via the bulk upload feature as WPS is an add-on feature to subscribed mobile devices at no cost. Verizon Frontline uses an intelligent platform that recognizes and prioritizes first responders. This feature is part of the Price Plan that Verizon offers to our customers on a agency-issued cell phone or device. to take advantage of exclusive offers for our First Responders. Verizon Frontline Benefits Program also offers WPS (a wireless voice priority service) and MBP (mobile broadband priority for data) at no additional cost to First Responders in a BYOD scenario. Multi-factor authentication (MFA) is a security control that requires a user to provide a combination of two or more different authenticators to prove you are who you say you are. Examples of authenticators are a password, a fingerprint, or a security token. These layers of protection make it more difficult for an unauthorized user to gain access to your device and or CJI. The Digital Decision, , August, 2023, page 2. Verizon Frontline, , 2023, page 4. Ibid, The Digital Decision, page 2. Ibid, pages 3 & 4. Ibid, Verizon Frontline, page 11. Ibid, The Digital Decision, page 4. Ibid. Based on more first place rankings in RootMetrics® 5G data reliability assessments of 125 metro markets, 1H 2023. Experiences may vary. Not an endorsement. Choose your country to view contact details. Manage your account or get tools and information. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
Learn moreBring Your Own Device (BYOD) | Switch to Verizon Business Plan
Have a device you love? Switch to Verizon with a compatible smartphone and existing number and save on a great plan. Save up to $30/mo per line for 24 months when you bring your own smartphone and transfer your number. Take control of your mobile plan. Choose exactly what you want and pay only for what you need. As low as $25/line per month. Keep your team connected wherever you do business with the right mobile solutions. Follow these easy steps to get your business line set up. Check to see if your device is compatible with our network. Select the best plan for your business. Confirm your order is correct and check out. Gain access to the Verizon network with devices from a third-party seller, another phone carrier or a manufacturer. You'll get a $600 promotional credit over 24 months when you bring your smartphone and number to Verizon with a select Business Unlimited 5G plan. When you switch to Verizon, you can . That way, you won't need to share a new number with your
business contacts. Don't worry about a long-term contract commitment when you choose a new line with a month-to-month agreement and Business Unlimited Plus 5G or Unlimited Pro 5G plan. Bring a variety of compatible smartphones for a seamless switch when you select your Business Unlimited 5G plan. To bring your own device (BYOD) to Verizon from a third-party seller, retailer, manufacturer or from another carrier (e.g. T-Mobile, AT&T, etc.). There, you'll check your device's compatibility, set up your number, choose a plan and set up your payment method. Note: You must be the or to add a new line of service to an existing Verizon account. If you're the or , you can in My Business. To bring your device to Verizon, you need to know the Device ID (IMEI, MEID and/or ESN). Here's how to find your device ID:,Dial *#06# to find your Device ID (IMEI), or follow the instructions below. Yes, if your device is compatible with the Verizon mobile network, you can bring it over from another carrier (e.g. AT&T, T-Mobile, etc.). . Note: To check compatibility, you need the device ID. To find your device ID, on your device go to:You can bring smartphones, tablets, laptops and hotspots that you bought from a third-party seller (e.g. Best Buy, Amazon, etc.), another phone carrier (e.g. AT&T, T-Mobile, etc.)
or even a manufacturer. To be eligible for BYOD to Verizon, your device must be unlocked and its hardware and software must be compatible with our mobile network. Yes, when you bring an eSIM or dual SIM device from another carrier, keep in mind:,Some carriers lock their devices. A locked device will only work on that carrier's network. If your carrier has locked your device, you need to contact them to have them unlock the device (if compatible). After the carrier has unlocked the device, it can take up to 24 hours before you can activate your device with Verizon. Learn how toYou may be able to bring your mobile number along when you bring your device to Verizon. You can select this option and provide account details in the compatibility check and checkout process. Note: When you're bringing a phone number to Verizon, don't cancel your service with your other carrier until we've activated your new line. Call sales,Chat with us,Have us contact you,Already have an account?
Learn moreMastercard Small Business Credit Card
Verizon Business Mastercard®,Great! to your My Business account, then verify whether you're eligible to apply. If you don't have a My Business account, to start creating one. Great! to your My Business account, then verify whether you're eligible to apply. If you don't have a My Business account, to start creating one. Great! to your My Business account, then verify whether you're eligible to apply. If you don't have a My Business account, to start creating one. This is the Verizon Business Mastercard.® The card that rewards your business. Must apply here for this offer. Offers vary elsewhere.*,The Verizon Business Mastercard is built exclusively for small businesses. Use it everywhere Mastercard is accepted on things you already buy. Earn Verizon Business Dollars on eligible purchases, then redeem to help pay your Verizon business wireless bills, devices and more. back on Verizon purchases, like paying your Verizon bill or buying devices from Verizon, during your first billing cycle after account opening,back on Verizon purchases, like paying your Verizon bill or buying devices from Verizon, after your first billing cycle,back on eligible gas, electric vehicle charging and office supplies,back on other purchases,Gain access to a suite of business tools—such as 24/7 support, marketing and payroll tools, and more. Gain access to a suite of business tools—such as 24/7 support, marketing and payroll tools, and more. Get Zero Liability protection to help keep your account secure. Get Zero Liability protection to help keep your account secure. Cardholders can count on no annual fee or foreign transaction fees. Cardholders can count on no annual fee or foreign transaction fees. The Verizon Business Mastercard has rewards exclusively for Verizon small business customers. Take advantage of solutions to help boost productivity, reach new customers and more. Simplify your business finances with the #1 rated accounting software. Fast, simple tax filing with America's leader in tax prep software. Watch the replay for an insightful and informative discussion with Natalie Cofield, Advisor, Entrepreneur, Philanthropist, and former Assistant Administrator, US Small Business Administration and Michelle Meyer, Chief Economist, US Mastercard. Our panel examines digitalization, access to capital and innovation in a post-COVID economy for small businesses. Elegant, metal design. Practical rewards. And built to give your business more. Must apply here for this offer. Offers vary elsewhere.*,My Business profile roles of Account Manager or Administrator on Small Business wireless accounts with less than 100 lines are eligible to apply. Applicants must log into the My Business online portal through their Verizon Wireless account on to verify eligibility. If your company does not currently have a My Business login, an Account Manager or Administrator, you can sign up for one by logging into your company's account. Other terms or restrictions may apply for eligibility. Please contact Verizon Business sales or customer service representatives for any questions. Cards are issued by First National Bank of Omaha (FNBO®), pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. FNBO issues the credit card and manages the Verizon Business Mastercard's commercial credit account and billing. Cardmember servicing needs—including disputes, lost or stolen, or additional card requests—are managed by FNBO. Card Members will have access to a dedicated Verizon Business Mastercard toll-free number, via a dedicated Verizon Business Mastercard app or a dedicated online portal. After you apply and are approved for the Verizon Business Mastercard, you can earn Verizon Business Dollars on eligible business purchases as part of the Verizon Business Mastercard Rewards Program as follows:,For example, if you make an eligible purchase of $100 at a Verizon store using your Verizon Business Mastercard within the first credit card billing cycle after account opening, you can earn 5% back in Verizon Business Dollars. (After the first credit card billing cycle following activation, you will earn 3%.) There is no limit on the amount of Verizon Business Dollars you can earn for eligible purchases. Terms and conditions apply. Please see for a complete list of terms. My Business profile roles of Account Manager on Small Business wireless accounts with less than 100 lines are eligible to apply. Applicants must log into the My Business online portal through their Verizon Wireless account on to verify eligibility. If your company does not currently have a My Business login, an Account Manager or Administrator, you can sign up for one by logging into your company's account or you can discuss the company's eligibility with a business sales or service representative. Cards are issued by First National Bank of Omaha (FNBO®), pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. FNBO issues the credit card and manages the Verizon Business Mastercard's commercial credit account and billing. Cardmember servicing needs—including disputes, lost or stolen, or additional card requests—are managed by FNBO. Card Members will have access to a dedicated Verizon Business Mastercard toll-free number, via a dedicated Verizon Business Mastercard app or a dedicated online portal. After you apply and are approved for the Verizon Business Mastercard, you can earn Verizon Business Dollars on eligible business purchases as part of the Verizon Business Mastercard Rewards Program as follows:,For example, if you make an eligible purchase of $100 at a Verizon store using your Verizon Business Mastercard within the first credit card billing cycle after account opening, you can earn 5% back in Verizon Business Dollars. (After the first credit card billing cycle following activation, you will earn 3%.) There is no limit on the amount of Verizon Business Dollars you can earn for eligible purchases. Terms and conditions apply. Please see for a complete list of terms. Yes. Primary Cardholders may add authorized Supplemental Cardholders at least 18 years of age at the card account level. There is no limit as to the number of Supplemental Cardholders a company can add. All earned Verizon Business Dollars will accumulate at the business wireless account level but may only be redeemed by the Primary Cardholder or an Account Manager on your Verizon Wireless account. Terms and conditions apply. Please see for a complete list of Verizon Business Mastercard Rewards Program terms. The following applies for all Cardmembers on the same credit card account: The Primary Cardholder (guarantor) will be liable for all purchases made on the credit card account, including those made by authorized users. Benefits for Mastercard World Elite for Business include:,Visit s to see all the Cardmember benefits. If you apply and are instantly approved, the company's card information is automatically loaded into the payment sources section of your Verizon Wireless account that can be used for purchases and online bill pay. For purchases elsewhere else, you'll need to wait for your card to arrive in the mail, typically within 7 business days or less. Once your company's card is received in the mail, the primary Cardholder or Account Administrator will be able to add the card to your business device's digital wallet to use with Apple Pay, Google Pay or Samsung Pay. Primary Cardholders and Verizon Account Managers will be able to see how many Verizon Business Dollars the company's Cardholders have earned to date, minus redemptions. Verizon Business Dollars accumulate collectively at the account and sub-account levels for bill pay or purchases of eligible devices and accessories. Bill pay and purchases using Verizon Business Dollars can occur online, or with a Verizon Business Representative over the phone or in store at select locations. Remember that the amount of Verizon Business Dollars a company has earned to date is subject to any refunds and credits on your card, minus redemption. Please see for a complete list of Verizon Business Mastercard Rewards Program Terms and Conditions. Unfortunately, you must be a Verizon Wireless Small Business customer to apply for the Verizon Business Mastercard at this time. Applicants must also be registered for the My Business online portal. If your company does not have a My Business portal login, you may sign up for one at after signing into your Small Business account. New Verizon Wireless Small Business customers can apply after they verify their eligibility as a new Verizon Wireless Business account customer and sign up for My Business, typically within a few weeks following device activation. Cards are issued by First National Bank of Omaha and are independent of any payment history or information you have provided Verizon in the past. Verizon Business Dollars earned by a wireless account stay with the wireless account and do not expire. If your company no longer has Verizon service or transfers service to a new owner in the event of a sale of the business, the Verizon Business Dollars cannot be transferred to a new wireless account holder. While Business Dollars do not expire due to non-use, you are encouraged to redeem them as soon as possible within 90 days of cancellation of your business Verizon Wireless service or the Verizon Business Dollars will be forfeited. If there are multiple Verizon Business Mastercard guarantors associated with a Verizon Wireless account, voluntary closure or default of the credit card will not impact existing Verizon Business Dollar balances associated with the account. However, in the event that only one Verizon Business Mastercard is associated with a Verizon Wireless account, and that credit card is voluntarily closed or is defaulted on, Verizon Business Dollars will be forfeited after 90 days from the date of closure or default. The closure of additional/supplemental cards associated with a guarantor will not impact Verizon Business Dollar balances, however. If your company had been receiving discounted pricing on one or more Verizon Business solutions as a Verizon Business Mastercard Cardmember, those discounts will no longer apply if you close the primary Card on the account. Any previously discounted subscriptions will renew at the then-current price, plus tax. Discounts will not be affected if only additional/supplementary are closed. You must redeem a minimum of one (1) Verizon Business Dollars for any Verizon Wireless bill pay or purchase of a new device or accessory. Yes, but you must be able to pay the entire amount of the device payoff using Verizon Business Dollars. Partial or split payment between Verizon Business Dollars and cash is not available at this time. * Offers may vary depending on where you apply, for example online or in person. To take advantage of this offer, apply now directly through this advertisement. Review offer details before you apply. For the Credit Card rewards program, see the Rewards Terms and Conditions in the Summary of Credit Terms. Percent back equates to points earned. Please see the Verizon Business Mastercard Rewards Program Terms and Conditions at for information regarding expiration, redemption, forfeiture, and other limitations on Verizon Business Dollars. Rewards redemptions are available online, over the phone, or via select retail locations. Please allow up to 8 weeks after you qualify for the statement credit offer for it to be applied to your Account. Promotions and rewards only available on purchases made directly from Verizon. Verizon Business Dollars are earned for every purchase of goods and/or services made by you or any authorized user on your credit card account, excluding refunds, credits (for returned merchandise or otherwise), and disputed billing items (each a "Net Purchase"). Limit one (1) $50 statement credit per approved business account. 5% back in Verizon Business Dollars for Net Purchases made at a Verizon operated store, Verizon online, over the phone with a Verizon representative or at an exclusive Verizon Authorized Retailer within the first credit card billing cycle after account opening and 3% back after that. Verizon purchases include purchases of devices, accessories, and the payment of your Verizon Wireless bill and/or Verizon Wireline bill. 2% back in Verizon Business Dollars for qualifying Net Purchases of gas, electric vehicle charging, and office supplies. 1% back in Verizon Business Dollars for all other Net Purchases made on your credit card account everywhere else Mastercard is accepted. See your Guide to Benefits when you become a Card Member for details. World Elite Mastercard for Business® offers subject to change. For most current, visit . Certain terms, conditions, and exclusions apply. To learn more about Zero Liability, visit,For additional information about Annual Percentage Rates (APRs), fees, and other costs, please see the Summary of Credit Terms provided at time of application. Cards are issued by First National Bank of Omaha (FNBO®), pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
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