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We've got some great deals going on right now exclusively for our online customers... chat now to hear more! Your go-to source for the latest ideas, innovations and studies that can impact the future of your business. Today's threat landscape is shifting. Get the latest updates on real-world breaches and help safeguard your organization from cybersecurity attacks. Ransomware is a component of 39% of breaches, while small- and medium-sized businesses (SMBs) experienced Ransomware-related breaches to the tune of 88% overall. A truly effective defense necessitates a multi-faceted, layered approach that comprehensively addresses both technical vulnerabilities and the human element. The 2025 Mobile Security Index offers insights on the latest mobile security threats and guidance to help you protect your organization. School bus Wi-Fi is now E-Rate eligible and offers a unique solution for building digital inclusivity and closing the homework gap. What can a small business partner do for you? Learn how Verizon can help you improve operations, manage your workforce and keep data secure. Get a reliable, secure network to help your team stay productive practically wherever they choose to work. Secure the networks for the public sector Organizations from police and fire departments to healthcare agencies can get the critical information they count on,When emergency workers need to jump into action, we enable them to relay critical data quickly and securely,Our Verizon-powered laptops help educators and students access resources and more, all on a secure, reliable network,Explore what 5G technology can do for you. Learn about advanced network technology and digital solutions like fixed wireless access (FWA) and RFID tags to drive retail innovation, enhance customer experiences, and meet rising omnichannel demands. Understand how you can stay connected wherever your work takes you—to better serve your constituents and workforce. Read about the digital evolution of healthcare. The hospital of the future is a connected hospital that relies on multiple technologies to create an integrated hospital network infrastructure. Network expansion, integrating voice and data infrastructures, and more can put a strain on resources. With the right customer premises equipment (CPE) provider, it doesn?t have to. That?s where Verizon Edge Solutions Deployment Services can help. Read about the different kinds of healthcare data breaches in the Verizon 2024 DBIR. See how the latest healthcare data security measures up. Learn about ways CX impacts your brand. Verizon's CX advisors can help you elevate your digital customer experience with a wide variety of flexible cloud contact center solutions. The digital customer experience is often the main way a customer interacts with your brand. Here's why digital CX should be the focus of your CX strategy. Explore findings from our 4th CX Annual Insights Report, featuring global research on essential innovations and strategies to elevate CX and foster loyalty. Explore what 5G technology can do for you. MEC can help companies enable near real-time operations. Learn what MEC is, how it works, and some of the private and public network MEC use cases. Discover how smart military bases leverage IoT, 5G, and automation to enhance security, improve readiness, and support military personnel and their families. Learn why enterprises are automating IT management, the strategic advantages it offers and how to successfully carry out IT automation. Reimaging what public safety looks like. Discover Verizon 5G connectivity solutions tailored for first responders and public safety. Explore reliable network enhancements, low latency 5G Ultra Wideband, and mobile solutions with Verizon Frontline. Learn how Verizon's innovative 5G technology delivers advanced network capabilities that enhance public safety communications. Learn how AI can help support and empower Public Sector employees, and explore the common misconceptions affecting AI within the Public Sector. Enabling resilience, innovation and digital transformation. Ransomware is a component of 39% of breaches, while small- and medium-sized businesses (SMBs) experienced Ransomware-related breaches to the tune of 88% overall. A truly effective defense necessitates a multi-faceted, layered approach that comprehensively addresses both technical vulnerabilities and the human element. While the holidays are your busiest season, beware of humbug hackers eager to take advantage while you're distracted. Review the top cybersecurity threats and our 6 cybersecurity tips to get ready for the holidays. Camera hacking is a growing threat to firms and remote workers as work becomes more reliant on videoconferencing. Here's how to keep your business safe. Learn how businesses and organizations are using technology to power their operations and overcome their challenges. Learn to secure your webcam and prevent camera hacking with strong passwords, antivirus software, and secure Wi-Fi for remote work. A smart military base is one where technology works seamlessly to enhance every aspect of military operations and readiness, and the quality of life for military families and civilian partners. Learn how Verizon can support a transformation to a smart-base today. The evolution of phishing has seen attackers graduate from swiping AOL user passwords to targeting entire governments. Learn why education remains the best defense. Learn why wireless POTS replacement is important for keeping your mission-critical communications running, and how to secure a smooth transition. Learn about the fundamentals of zero trust, including how it works, why it's important and how to build a zero trust infrastructure. Learn why 5G fixed wireless internet can be crucial to modern business agility. Devices accessing criminal data used by law enforcement must follow FBI CJIS compliance for mobile device security. Learn about CJIS compliance. A school district ransomware attack is a growing challenge facing overworked and understaffed educators. Learn more about how ransomware attacks on schools may impact your school and how to help prepare for them. See how businesses and organizations like yours are using tech to solve problems. 5G Edge Cashierless Checkout has become a game-changer in the retail world, especially in the sports and live entertainment space where a quicker trip to a concession stand can be the difference in seeing or missing the best part of a game, concert or show. When you're driving on a highway, your goal is to get to your destination as swiftly and safely as possible. Although you may not see them in action, regional agencies like the Arizona Department of Transportation (ADOT) are working hard behind the scenes to make sure your trip goes smoothly. Floorcloud is an innovative internet of things (IoT) quality management solution, custom-built for the building construction industry, and poised to make these common installation problems a thing of the past. To make their vision a reality, however, they needed the right IoT infrastructure. Our panelists are available whenever you are. Join us in Los Angeles on December 4, 2024 for an exclusive, invitation-only event, with a curated program demonstrating the transformative impact of the latest cutting-edge technology. Call sales,Chat with us,Have us contact you,Get updates,Already have an account?,* Required,The information provided will be used in accordance with our terms set out in our . 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Learn moreIP Trunking Services
Welcome! We are ready to support your communication and collaboration needs. Chat now for assistance. Enabling global calling from your business phone system. IP Trunking enables voice calls to and from your premise or cloud based business phone system, globally. Voice over IP (also known as VoIP, IP trunking or SIP trunking) places voice calls over data networks instead of traditional phone lines. This enables cost savings, improves management capabilities, and provides reliability and security. It is also the foundation for supporting unified communications (UC) applications. Verizon VoIP provides or ports telephone numbers to your business for inbound and outbound calling. We provide a full in-country public switched telephone network (PSTN) replacement* (including access to emergency services) in almost 40 countries across the Americas, EMEA and APAC. Our VoIP portfolio of products gives you the ease and efficiency of one converged network for both voice and data services. Verizon continues to invest in the development of our VoIP-on-demand customer self-service capabilities. The portal helps you pull near real-time reporting on service performance and usage, order new service extensions, change configurations, or take training on how to best use the products. You can grow your system to support remote locations, since the service is scalable and interchangeable with other VoIP services. No need to update expensive PBX equipment or support on-premises solutions. Harnesses the power of Verizon's VoIP global network to give your organization cost-effective, flexible, secure and reliable voice communication to customers, partners and those outside your business. Our VoIP services deliver enterprise-class features to large and small customers alike with flexible choices to deploy the solution that's right for your business. Our VoIP packages also deliver the administrative and end-user productivity-enhancing applications to help telecom managers easily operate and control their networks. Smaller companies may benefit from our packaged solution of our VoIP, internet access and on-customer-premises managed hardware. VoIP is a core modern communications technology that solves problems for a variety of business types. It can help transition a large complex company from legacy phone systems to modern communications platforms in a controlled migration. It can be used to quickly upgrade and replace the phone system of a small company moving to a cloud environment. It helps you save money and improve security and reliability while future-proofing your telecom investment. Lay the groundwork to support and expand your UC capabilities and open new collaborative possibilities for your workforce. Improve team efficiency, better connect with customers and partners, and manage costs by consolidating voice and data networks into a single network. Streamline network management with better visibility, direct management control and flexible deployment options for your VoIP service. Runs on the award-winning Verizon SIP trunking network, recognized by Forrester in 2023 as a SIP trunking market leader. Our experienced and professional service team has handled many of the largest global deployments of VoIP and unified communications. Get a wide variety of customer options for network connectivity (wired and wireless) and security from a single vendor. Securely route calls to and from the PSTN as high-priority data packets via your internet trunk lines on Verizon's IP backbone. Connect VoIP to the newest of cloud-based collaboration platforms or to Ethernet LANs and legacy telephone equipment, including PBXs, key systems, POTS phones, fax machines and modems. We designed VoIP to meet individual customer reliability needs, including SLAs up to 100% availability. It allows you to maintain network capacity and routing controls through a self- service portal to quickly reallocate network resources during disaster recovery or unforeseen shifts in business priorities. Choose from a wide variety of wired and wireless access options for your primary or backup connection including internet, MultiProtocol Label Switching (MPLS), Fios, software-defined wide area network (SD WAN), Microsoft Operator Connect, Secure Cloud Interconnect, 4G LTE, fixed wireless access (FWA) or even a third-party carrier. A proven VoIP network leader,years of service delivering VoIP services,VoIP customers,VoIP telephone numbers,Pella used unified communications to build teamwork, improve productivity and control costs across dispersed teams and their entire B2B ecosystem. VoIP provides telephony signaling and transport of a subscriber's voice traffic over Verizon's networks. Learn how Verizon UCCaaS with IP Trunking connectivity and Managed SD WAN intelligent routing can help your business do business better utilizing the backing of a premier network service provider in the industry. Customer self-help portal,Enable your organization to communicate directly from Microsoft Teams. IP Contact Center is a VoIP-based voice calling solution for contact centers that includes multiple originating calling options and number types, as well as terminating options including IPIVR. IP trunking (or SIP trunking) relies on VoIP technology to transmit voice as packets over a shared data network rather than dedicated voice circuits. This provides cost savings, improved manageability and the base for advanced collaboration. Yes. Most phone numbers can be ported from the current service provider to a Verizon VoIP service. Yes. We continue to build out our connectivity to leading cloud-based collaboration platforms to provide our customer base with faster provisioning times of highly reliable and secure access between Verizon VoIP and your collaboration platform of choice. 800 numbers are typically provided as part of Verizon's inbound solution for call centers called IP Contact Center ( IPCC). Call sales,Chat with us,Have us contact you,Already have an account?,These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent AllowedWe use technologies to collect and share information about your use of our site. By continuing, you agree to the use of these capabilities for a better experience and other purposes. Learn more in our .
Learn moreChoosing the Best Small Business Phone System
Get smart about small business phone systems. The first personal point of contact a potential customer has with you might be through the phone. So it's important that you provide a positive and professional experience. And it's not enough to make do with personal phones. If you really want to make your business ready to compete and meet customer demands, you need a dedicated small-business phone system. There are lots of options out there, but many are geared toward businesses with hundreds of employees and multiple locations. While small businesses need to provide the same high-quality interactions as larger businesses, they have smaller budgets. It can feel like a tall order, but it's important that you make the right choice for your business. To help you evaluate your options, here's a brief look at what to consider in today's business phone systems, some common choices for small and medium-sized businesses ( SMBs), and why a Voice over Internet Protocol (VoIP) solution might be the best fit for you. What to look for in a small business phone system,No two business phone systems are the same. There are many options out there to choose from—and often there are huge differences between the quality and capabilities in each. You need a small business phone system that helps advance your specific business goals. Here are a few basics to consider when evaluating small business phone systems:,Take stock of what you have—and what you need. Do you need a solution that only uses desk phones, are you fully mobile or are you a mixture of both? And if you're only using desk phones now, do you have plans to integrate mobile in the future? The system you choose should address your immediate needs, but also be right for where you hope to take your business in the future. Along those same lines of making sure the equipment will be right for your business in the future, you'll want to make sure the phone system you choose will easily grow with you as you want to add new lines. Only you know what your budget is, so you'll want to make sure you choose a solution that fits within it. But it's not enough to just look at the upfront costs of a business phone solution; you'll want to look at the monthly fees and long-term maintenance costs to make sure that you are getting the right value for your investment. With so many advanced calling features available, you'll want to look for the ones that align best with the way you work. If you field a lot of customer calls, you may want a solution that offers a virtual receptionist. If you have field teams working with office-based teams, then you could probably benefit from a solution that makes it possible to easily share screens. Just make sure the business phone system meets all of your needs. If you're a small business with limited IT resources and expertise, you want to make sure that the small-business phone system you choose will be easy for you to deploy, maintain and manage. And if you do run into issues, will you have access to the support you need to get things fixed?,What is a business phone system?,Different than a home phone system, a business phone system is built to:,There are two basic types of networks that you can use to operate your business phone system:,Types of business phone systems for small businessesA landline is what you'd most commonly call plain old telephone service (POTS). If you are looking for a straightforward system that lets you make and receive calls and requires no additional training to use, a POTS system might be worth considering.But for budget-conscious SMBs, the costs for landlines can escalate quickly. In addition to installation costs, there are monthly service fees per line, new-line fees, long-distance fees and more. And because landlines are physically connected by wires, they don't allow for any flexibility; if you want to answer the phone, you must be by the phone, wherever it is plugged in. For growing businesses, flexibility could be the key to growth, so landlines might be too restrictive an option. However, there are limitations to this option. The quality and reliability of your calls is totally dependent on the quality and reliability of your service provider's network. Plus, your provider will have complete control over managing the system, which could make it more difficult for you to customize an experience that's best for your business. While there are pros and cons to each of these options, we think that most small businesses could benefit from a VoIP business phone system. Why VoIP is a versatile option,Not only is VoIP a good first step to creating a more modern business, it also addresses many of the common concerns for growing businesses. First of all, VoIP is budget-friendly. Because it uses public internet, you can get all the calling capabilities you need, without the additional costs of a private network. And as far as equipment goes, you can purchase VoIP phones if your budget allows, or if it doesn't, there are adaptors that can be used to modify your existing phones. Or you could leverage your business computers and employees' mobile devices. When it comes to flexibility, it doesn't get much better than VoIP. You can build your VoIP system using any combination of desk phones, computers and mobile devices. And it's easy to add new lines as needed, so when your business is ready to grow, your VoIP solution scales with you. Your customers keep you in business, so it's important that you be there when they call. But what happens when there's a power outage or other emergency situation? Because it's cloud-based, it's easy for your VoIP service provider to redirect calls to a backup number in the event of a service outage, which can help reduce downtime and keep your business operating as usual. And those are just some of the benefits you could enjoy by choosing VoIP as your business phone system. The full range of advantages depends on the VoIP solution you choose. A solution like Verizon is designed to address many of the concerns of small businesses. If you're looking to improve the user and caller experience, Business Digital Voice comes with more than 30 advanced calling features, such as automatic call forwarding, voicemail to email, seamless call transfer and more. If you're primarily looking for something that's easy to use and manage, Business Digital Voice has a simple app and online dashboard that gives you intuitive control over call management. Whatever your specific goals for your business, the phone system you choose will serve as the foundation to get you where you want to be. It's a big decision, and one that should not be taken lightly. But once you understand your needs—and your options—you'll be able to make the right call when it comes to selecting your small-business phone system. Create better customer experiences with VoIP,Give your customers what they want—and then some—with a VoIP system that lets you:,* Business Digital Voice is available in select areas of nine states and the District of Columbia. Tell us about your business, then meet with our professionals to ask questions, get advice, or obtain a quote. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
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