What it is
IP Trunking enables voice calls to and from your premise or cloud based business phone system, globally.
The basics: Voice over IP (also known as VoIP, IP trunking or SIP trunking) places voice calls over data networks instead of traditional phone lines. This enables cost savings, improves management capabilities, and provides reliability and security. It is also the foundation for supporting unified communications (UC) applications.
Global coverage: Verizon VoIP provides or ports telephone numbers to your business for inbound and outbound calling. We provide a full in-country public switched telephone network (PSTN) replacement* (including access to emergency services) in almost 40 countries across the Americas, EMEA and APAC.
Subject to availability and local regulations.One network for voice and data: Our VoIP portfolio of products gives you the ease and efficiency of one converged network for both voice and data services.
Self-service portal: Verizon continues to invest in the development of our VoIP-on-demand customer self-service capabilities. The portal helps you pull near real-time reporting on service performance and usage, order new service extensions, change configurations, or take training on how to best use the products.
Flexible, scalable: You can grow your system to support remote locations, since the service is scalable and interchangeable with other VoIP services. No need to update expensive PBX equipment or support on-premises solutions.
Voice communications: Harnesses the power of Verizon’s VoIP global network to give your organization cost-effective, flexible, secure and reliable voice communication to customers, partners and those outside your business.
Any size business: Our VoIP services deliver enterprise-class features to large and small customers alike with flexible choices to deploy the solution that’s right for your business.
Productivity-enhancing solutions: Our VoIP packages also deliver the administrative and end-user productivity-enhancing applications to help telecom managers easily operate and control their networks.
Packaged solution for small businesses: Smaller companies may benefit from our packaged solution of our VoIP, internet access and on-customer-premises managed hardware.
Use cases: VoIP is a core modern communications technology that solves problems for a variety of business types. It can help transition a large complex company from legacy phone systems to modern communications platforms in a controlled migration. It can be used to quickly upgrade and replace the phone system of a small company moving to a cloud environment. It helps you save money and improve security and reliability while future-proofing your telecom investment.
Benefits
Unified communications
Lay the groundwork to support and expand your UC capabilities and open new collaborative possibilities for your workforce.
Features
VoIP leadership
Runs on the award-winning Verizon SIP trunking network, recognized by Forrester in 2023 as a SIP trunking market leader.1
Experienced global deployment services
Our experienced and professional service team has handled many of the largest global deployments of VoIP and unified communications.
Network connectivity and security
Get a wide variety of customer options for network connectivity (wired and wireless) and security from a single vendor.
Efficient routing
Securely route calls to and from the PSTN as high-priority data packets via your internet trunk lines on Verizon’s IP backbone.
Interoperability
Connect VoIP to the newest of cloud-based collaboration platforms or to Ethernet LANs and legacy telephone equipment, including PBXs, key systems, POTS phones, fax machines and modems.
Reliability
We designed VoIP to meet individual customer reliability needs, including SLAs up to 100% availability. It allows you to maintain network capacity and routing controls through a self- service portal to quickly reallocate network resources during disaster recovery or unforeseen shifts in business priorities.
Service options
Access circuit types
Choose from a wide variety of wired and wireless access options for your primary or backup connection including internet, MultiProtocol Label Switching (MPLS), Fios, software-defined wide area network (SD WAN), Microsoft Operator Connect, Secure Cloud Interconnect, 4G LTE, fixed wireless access (FWA) or even a third-party carrier.
Customer success story
Pella
Pella used unified communications to build teamwork, improve productivity and control costs across dispersed teams and their entire B2B ecosystem.
Resources
VoIP services features
VoIP provides telephony signaling and transport of a subscriber’s voice traffic over Verizon’s networks.
VoIP with UCCaaS and SD WAN
Learn how Verizon UCCaaS with IP Trunking connectivity and Managed SD WAN intelligent routing can help your business do business better utilizing the backing of a premier network service provider in the industry.