My Business Wireline Account Management Business
When you log in to your account, you'll have access to a number of account management features, including paying your bill online, adding or changing your internet services, and more. If you are a new customer and are unable to see or access some features, you might be a "limited access" customer and will need to verify your account before you have full access to all My Business Wireline account features. Upon logging in to My Business Wireline, you will be prompted to upgrade to full access. Due to an FCC mandate, Verizon requires newly registered customers to authenticate their My Business Wireline account by entering a temporary PIN. The temporary PIN lets us know that your account belongs to you. After you enter the temporary PIN, you'll have full access to all My Business Wireline account features. Please note that access type is determined at the time you register. If you have phone service and choose not to get a temporary PIN to validate, or if you have not ever validated with a PIN, or if your info has not been on file for at least 30 days, you will get limited access. New service is considered verified. For your convenience, we've made it possible to use a single user ID and password to manage multiple accounts that are not at the same location but are affiliated with your business. This may include paying or viewing bills or managing services for other offices. To set up this option, while logged in to :,If you need to change the name on your account, because you have legally changed either your personal or your business name and you can provide your account ID, you can make the change by calling 1.800.Verizon (1.800.837.4966). If you need to change Fios account ownership because of the death of the account holder and can provide the account ID, you can do so by calling 1.800.Verizon (1.800.837.4966). For all other change of Fios account ownership requests, both the outgoing and incoming account holders must together call Verizon. Both should stay on the call during the change of account ownership process. Please note:,Each party involved in the ownership transfer should be aware of the following:,If you currently use a free Verizon Cloud storage feature, all content will be lost once the account is transferred. You should upgrade to paid cloud storage or take other actions to transfer your content before the account is transferred and all content is removed. If the services that you are assuming are subject to a term agreement, you will take the services subject to the remaining portion of the term agreement. If that term agreement auto-renews, it will auto-renew in accordance with its terms. You may cancel the auto-renewed term 30 days prior to auto-renewal through 60 days after auto-renewal of the agreement. If internet service is present on the account, you will need to go through the registration activation process to accept the Terms of Service before your new service is active. You may also add Broadband Essentials and Extras to the account, if desired. Once the registration process is complete, you may upgrade your connection speed or make other changes to your account. The incoming customer will continue to maintain the same static IP addresses with the same size IP block as present on the account. An email will be sent to the incoming customer listing the existing IP addresses. By proceeding with the transfer of the account ownership, both the outgoing and incoming customers will agree to the transfer of the static IP addresses with the same size IP block as present on the account and to the disclosure of the static IP addresses to the incoming customer. The outgoing customer may wish to associate with a different IP address any domain names or the like linked to the static IP addresses being transferred before the transfer. To receive Verizon service messages on your mobile phone and/or get them delivered to your primary email address:,Select,Go to,Select/unselect the email and/or mobile phone icon,Your primary email and mobile phone number can be added on the Account Profile section found in . Please note that Verizon does not share your email address with companies outside of Verizon. Sign in to your Verizon business portal to view and pay your bill, order products and services, manage your router, access security settings and more.
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