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Bridging the Digital Divide with Non-Profit Organization POIC
We've got some great deals going on right now exclusively for our online customers... chat now to hear more! Portland Opportunities Industrialization Center (POIC) partners with Verizon public sector to enhance its services. Portland Opportunities Industrial Center and Rosemary Anderson High School (POIC + RAHS) has a long name, but a simple, powerful mission: helping at-risk youth and adults be safe and successful. This thriving non-profit organization based in Portland, Oregon provides a diverse range of much-needed services, including alternative education, public safety and violence intervention, and job training and placement. In all, it serves more than 3,000 students, families and other participants in underserved communities every year. Meeting the needs of this many clients requires reliable communication and fast connectivity—lots of it. Portland Opportunities Industrial Center and Rosemary Anderson High School (POIC + RAHS) is an innovative non-profit committed to the success of at-risk youth and adults in underserved communities in the Portland, Oregon area. Hundreds of low-cost smartphones, subsidized cell plans, Verizon Jetpack Mobile Hotspot devices, and Verizon Internet Gateway Home Routers enable POIC participants to communicate, learn, apply for jobs and more. Verizon Fixed Wireless Access provides critical backup connectivity that keeps POIC staff members in touch with families and others in at-risk situations. The significant savings on communication devices and plans offered by Verizon via the MiCTA digital inclusion program enable POIC to reallocate funds to serve more clients and support new efforts. In early 2023, POIC began partnering with Verizon as part of a major digital inclusion effort established by the Michigan Collegiate Telecommunications Association (MiCTA). As a member of this innovative telecommunications purchasing consortium, POIC gains access to a broad range of Verizon technology services at attractive prices—all to encourage digital equity. Today, POIC relies on Verizon for an ever-expanding portfolio of solutions, including hundreds of smartphones, mobile hotspots, routers and other hardware. Verizon's low-cost monthly plans help POIC bring reliable, affordable connectivity to more participants—from high-school students to the recently incarcerated. And Verizon field personnel provide expertise and assistance that help the organization get the most impact and value from Verizon technology. , Director of Communications and Strategic Partnerships, POIC"Our program managers are extremely excited about this program because they get to assist more people in new ways," says Jason Clanton, POIC's chief information officer. "They get to say yes more often to someone who really needs a device.",Reliable communication and fast internet access can be critical to the people that POIC serves. It connects families in transition, enables students to learn from anywhere, helps jobseekers apply for work, and allows the recently incarcerated to reintegrate into everyday life. Thanks to MiCTA and Verizon's commitment to reduce the digital divide, these capabilities are now in the hands of hundreds of POIC participants who may not have been able to afford them on their own. The smartphones POIC provides to its clients effectively become their personal property, a powerful aspect of the program. "Because of the reduced pricing model that Verizon offers, we can say here, this phone is yours," says Clanton. "Usually, there's a boatload of conditions that come with getting any device. But now we can just set our clients up with a phone and let them get on with their lives."Verizon connectivity lets staff members stay in touch with more people, more often—and enhance its diverse programs. "We have a wide range of uses for the Verizon solutions because we have so many types of clients," says John Stilwell, POIC's former board chair and current facilities manager. Verizon connectivity enables community safety staff to stay in touch with clients, including relocated, rehabilitated gang members. In Rosemary Anderson Schools, expanded access to reliable internet service allows students to participate in distance learning and other online assignments. And within the work placement area, it enables jobseekers to apply for jobs, follow up on potential opportunities, and actively participate in the job market. Verizon Jetpack Mobile Hotspot devices and Verizon Internet Gateway Home Routers give POIC connectivity options that go beyond giving smartphones to individuals. For example, they serve as a simple solution for families in transition, relocated gang members, and other groups who need connectivity in a consistent setting. Once the equipment is no longer needed, POIC can pass it along to the next group. Verizon Internet Gateways and Mobile Hotspots will also fill a need at POIC's facilities, which need reliable, available (and redundant) internet access. According to POIC, these Verizon solutions will also fill an important role at events, where there may not be internet service. "We often go to events, or host events, where we want to enable people to sign up for services," says Clanton. "Frequently, there's no internet service, or it may be unreliable. Now we can go to events and know that people there can get dependable, fast access to the internet, sign up for services, and apply for jobs—quickly and easily."The services that POIC provides to its clients are vital— and often time-sensitive. To ensure constant access to its services, resources and people, POIC will be implementing Verizon Fixed Wireless Access routers in its key locations to provide reliable backup connectivity. The result? Services will be available, communication will continue uninterrupted—and clients and POIC staff members can stay connected. The affordable Verizon hardware and contracts available via MiCTA have a bottom-line benefit that goes beyond cost savings. "For years, we paid phone bills, Internet Service Provider bills and other bills," recalls Clanton. "I remember seeing one cell plan that was charging a client $500 a month. The low-cost Verizon plans offered through MiCTA definitely let us save money. And now we can take that money and reinvest it elsewhere, expanding the people we can serve via our programs."POIC leaders are helping inspire non-profit agencies and education institutions to participate in the MiCTA program—and bring Verizon connectivity to their organizations and the people they serve. "We're strategic thinkers and strategic planners," says Erickson. "But we also recognize an opportunity, and these opportunities with Verizon have been tremendous. For us, it was all just too good to pass up—and for others, too.",, Chief Information Officer, POIC,To learn more about how your non-profit or educational institution can benefit from Verizon Public Sector solutions visit us at:,Call sales,Chat with us,Have us contact you,Get updates,Already have an account?,* Required,The information provided will be used in accordance with our terms set out in our . 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These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent AllowedWe use technologies to collect and share information about your use of our site. By continuing, you agree to the use of these capabilities for a better experience and other purposes. Learn more in our .
Learn moreUniversity of Illinois Shutdown & Virtual Learning Business
We've got some great deals going on right now exclusively for our online customers... chat now to hear more! Choose your country to view contact details. Manage your account or get tools and information. How the University of Illinois supports students during (and beyond) campus shutdowns,No one—not even large universities with storied legacies—could have prepared for how disruptive the COVID-19 pandemic would be. The is a public university with more than 51,000 students from more than 100 countries. It's also an innovation powerhouse: the first graphical web browser was developed there, and it's home to a research park that's a technology hub for Fortune 500 companies and startups alike. But like many universities, the University of Illinois Urbana-Champaign had to quickly pivot to virtual learning when college campuses shut down to stem the spread of the coronavirus, all while finding ways to creatively tap into technology to benefit its community. The university leveraged its existing partnership with Verizon to implement flexible solutions, offering student technology programs that enabled virtual learning as well as rolling out a first-of-its-kind 5G Innovation Hub to drive research around emerging technologies. "The partnership with the university and Verizon is a unique experience that has allowed us to stay at the forefront of the evolution of technology and continue to meet our customers' needs and demands," said Uros Marjanovic, the lead network engineer in the university's IT department. "Additionally, the patience and empathy for our processes" benefited the partnership and contributed to the success of these initiatives, he said. With the help of this partnership, the university was able to weather an unprecedented disruption to campus life and lay the foundation for innovation at the same time. When the spring semester began in January 2020, UIUC was prepared for a full slate of in-person instruction, research and cultural and athletic events. But by the time spring break arrived in late March, the World Health Organization had declared COVID-19 a pandemic, and it became clear that the rest of the semester would need to go virtual for the sake of public health and safety. Students left campus, some without access to laptops or the internet while they were away. Faculty couldn't teach on-site, and many university employees faced challenges to perform their jobs without access to the technology they needed. The university needed a solution that would let the campus community remotely conduct its learning, teaching and research—and it needed one fast. In 2020, the school launched two programs that would allow students continue their studies off campus. The first was a technology program designed specifically for students receiving financial aid, who could request laptops to stay connected while off-campus. Some students who participated in the student technology program also did not have regular, reliable access to the internet while off campus, meaning they would only have half the technology resources they needed to learn in a virtual environment. To support these students, the university rolled out its second solution: a tech loan program in partnership with Verizon. The initiative let students without internet access request smartphones and/or mobile hotspots to continue their studies during the campus shutdown. As the fall semester came into view, the University of Illinois built on its spring successes, pursuing a flexible, blended approach that included online and in-person learning. Students and faculty members who felt safer meeting remotely could do so in virtual classrooms enabled in part by the Verizon-backed programs. "Having that cellular connectivity has really allowed our faculty, our staff and our students to take advantage of those virtual offerings and to continue doing university business and research," said Janet Jones, Associate Director of web and collaborative services at UIUC. The university knew it would need to create a safe classroom environment to facilitate in-person instruction, and that meant finding a way to manage access to campus buildings. Built by the university and deployed in August 2020, the Safer Illinois app was that solution. The app served as a sort of digital boarding pass, ensuring that anyone seeking entrance into a campus building was cleared for entry. It also provided a broad range of resources supporting community health and safety, for example displaying information about on-campus COVID-19 testing for students, faculty and staff who thought they might have contracted the virus and notifying members of the community about possible COVID-19 exposure. Soon after releasing the app, the university rolled out the Safer Illinois loan program so that students without martphones could receive one with the Safer Illinois app installed. By quickly responding to the COVID-19 crisis with flexible programs that delivered timely access to student technology, the University of Illinois was able to scale existing capacity to support new students in the fall and lay a strong foundation for future educational enhancements. "What we thought was going to be a short and sweet quick little project in March is actually still going on," Jones said. "We still have the tech loan program, we still get requests for cellular internet connectivity and devices, and we're still fulfilling those requests.",The university was able to deploy the right technology at the right time thanks in part to its flexible contractual arrangement with Verizon, which let authorized faculty and staff members approve purchases within budget. University personnel could reach out to their Verizon representatives for assistance with their questions. The flexibility prevented bottlenecks in the provisioning process, letting the university quickly mobilize the technology it needed. "Having the State of Illinois Central Management Services contract and being able to leverage that contract to ensure that all campus departments, colleges and groups are getting consistent pricing from a contract that's already been vetted by the state and by the university has really allowed us to get the services very quickly," Jones said. Strong connections are the heart of the campus experience. This is as true for network connectivity as it is for the community bonds that enable learning and innovation. The university's close-knit IT team has steadily pursued 5G network projects that set the stage for a host of future improvements to support the evolving technology needs of students, faculty and staff. This customer-centric approach to IT service delivery begins with providing 5G network connectivity in the campus buildings. The university's IT department had conducted regular surveys over the past several years to understand how well the existing technology in buildings at the Urbana-Champaign campus supported the people who use it. It learned that maintenance inspectors often could not get cellular network coverage while servicing basements and out-of-the-way areas in buildings. If an inspector was on-site dealing with a water leak, for example, there was a good chance they would not be able to receive phone calls or messages during that time, preventing them from coordinating their work or responding to other maintenance issues. The university IT team shared this feedback with Verizon's regional office in Schaumburg, Illinois, to address the problem. Verizon examined the campuses' existing 3G infrastructure, evaluated the feedback and the network analytics it had on hand, and decided that the existing network was due for an upgrade. In close coordination with the university's IT team, Verizon gradually implemented a holistic upgrade of the existing cellular network infrastructure, using network extenders and other devices not available when the original 3G network was erected. These enhancements laid the groundwork for future 5G connectivity, which will benefit the campus and its surrounding community. The university also noted that over time, students weren't using the landline phones in the residence halls, preferring to use their cellphones instead. The university maximized its technology investments based on student needs and continued enhancements to cellular and Wi-Fi coverage. The University of Illinois Urbana-Champaign isn't simply a world-class name in research, teaching and public engagement—it also aims to be a leading public research university. The university's Research Park is an innovation hub for startups, corporate research and development operations. It's home to more than 120 companies across a range of industries including digital agriculture, financial technology, data science and digital transformation. It also hosts university startups that engage the ingenuity of both students and full-time tech professionals. Thirty global corporations, including many Fortune 500 companies, have dedicated innovation centers at the Research Park. Meanwhile, the EnterpriseWorks incubator provides 43,000 square feet of space for laboratories, offices and collaboration areas for startups, which have received over $1.1 billion in venture capital funding to date. The university's innovation hub taps the student body in pursuing cutting-edge research. In October 2020, it became the first Verizon 5G Innovation Hub at a university research park or incubator. The 5G Innovation Hub, located in the EnterpriseWorks incubator, will help students, corporations and industry partners develop, test and demonstrate 5G-enabled solutions. will drive research and development in machine learning, the Internet of Things, robotics, artificial intelligence, guided vehicles, drones, manufacturing automation, virtual reality, data analytics and more. As part of the initiative to make the campus 5G-ready, Verizon and the university wired up Memorial Stadium with full 5G connectivity. The stadium, one of the centers of campus life, now boasts double the network capacity it offered in 2019. Anyone who's attended a major sporting event knows that it can be challenging to feel plugged into the broader fan community when network service is spotty during big games. With Memorial Stadium's new 5G capability, Fighting Illini fans can now freely stream and post their experiences in real time. "It's a big achievement," said Marjanovic. "The athletics department has been a great partner with us, and they have been wanting to do something like this for a very long time. We've been able to work with them on improving the fan-base experience. This is just helping them enhance that level of customer experience and providing things to the venue that they normally couldn't provide.",Lead Network Engineer, Technology Services at University of Illinois Urbana-Champaign,Lead Network Engineer, Technology Services at UIUC,About five months before the campus was shut down to prevent the spread of COVID-19, the University of Illinois launched UI Ride, a shuttle service that operates between the University of Illinois's Urbana-Champaign and Chicago campuses and the Discovery Partners Institute in Chicago. The shuttles offer Wi-Fi access and convenient workstations to help students make efficient use of their commutes between the campuses and minimize travel fatigue. Although shuttle service was temporarily halted when in-person schooling was suspended, it is expected to resume once the pandemic abates. In April and May of 2020, working with public school teachers, the university sent UI Ride shuttle buses to neighborhoods without reliable internet access so that families with school-age children have the resources they need to engage in remote learning. The UI Ride buses, which offer Wi-Fi within 60 feet of the vehicles, park in highly visible spots, and families can park their cars nearby or walk up and access the internet for free. One other University-funded bus also helped support local communities. In addition to serving as a Wi-Fi hotspot wherever it goes, the Hip Hop Xpress Double Dutch bus, founded and directed by Dr. Will Patterson, is a mobile innovation lab. The Hip Hop Xpress team not only records local musicians and hosts presentations by local activists, but also works to address social inequities. Among other visits, the Hip Hop Xpress was at the Canopy Club in Urbana for the What's Goin' On? celebration in July 2020. It also rolled into Springfield, East St. Louis' the House of Miles and to Chicago's Musical Arts institute in October 2020. UIUC's pandemic response was efficient and effective, in part due to its partnership with Verizon. The university team was able to hit the ground running and launch innovative initiatives quickly and efficiently. "It was really awesome, and that's going to hold true as Verizon continues to expand the technology to include 5G in some of their sites, which we think is the hope," Marjanovic said. "We're excited about some of the ideas that the Innovation Hub can bring—for example, some of the ties with [Amazon Web Services] and edge computing and connectivity for researchers. A lot of those conversations are still really in the early stages, but it's really exciting."Choose your country to view contact details. Manage your account or get tools and information. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
Learn moreJet It Scaling Safely with 5G Business Internet Business
Choose your country to view contact details. Manage your account or get tools and information. When they launched Jet It in 2019, Co-founders Glenn Gonzales and Vishal Hiremath had a dream to make private air travel more accessible without compromise. To do so, they knew they had to break down the biggest barrier to entry into the private aviation market—cost. The co-founders were working for Honda Aircraft Co before starting Jet It based on the idea of fractional ownership, where clients purchase a share of a plane for occasional use from Jet It's fleet of 25 fast and fuel-efficient HondaJets. "As Glenn and Vishal were working at Honda Aircraft, they kept hearing the same thing over and over. 'We love the aircraft. It's beautiful. It gets us to where we need to get. But I don't have the upfront capital to buy it,' " said Dr. Akir Khan, Vice President of Strategy at Jet It. Customers have responded well to the fractional model. The Greensboro, N.C.-based company has enjoyed terrific growth with 300 percent increases in sales year over year since opening for business. "The goal of Jet It has been the same from Day 1," Khan said. "Glenn and Vishal told me we're going to have global domination of private aviation. And I believed them. And now, three years later, we're on the track to do that.", Director of IT, Jet It,As their business took flight, Jet It leaders never lost sight of the company's top priority—safety. To keep the jet fleet running in tip-top condition, Jet It's team of flight crews and mechanics depend on wireless connectivity to perform daily maintenance matters and procedures. But the maintenance team ran up against some critical limitations when their initial connectivity solution. The existing DSL with low bandwidth was not effective when it came to:,Whether it was from Jet It's home-base hangar in Greensboro or a remote site where a jet needed servicing, slow connectivity was wasting precious time, slowing down the critical work of safely returning jets to service. "The hangar in particular had a very unreliable connection," said Zach Hall, Director of IT for Jet It. "We could barely even check our email in the hangar. Honestly, it was more efficient to use our phones to do things like check our email or connect with the OEMs.",Charged with finding a plan for faster internet access, Hall looked at wired solutions that could bring the hangar up to speed. But the cost of a wired installation, which included thousands of dollars for running a cable under a road outside the hangar, proved prohibitive. Then the Jet It team found the wireless solution they needed: 5G Business Internet from Verizon. Within days, they arranged for a fast and simple professional installation, and the hangar suddenly offered the maintenance staff much faster access to the internet and fast upload and download speeds. "Prior to Verizon 5G Business Internet, it took us anywhere from 30 to 45 minutes to download the data bases for the aircraft," said Daniel Duggins, Lead Aircraft Mechanic for Jet It. "Now it takes us anywhere from five to 10 minutes to do that task. So, the extra time is actually given back to the customer in returning the aircraft to service faster.","We were able to have that service set up in less than two weeks at no cost to us," Hall said. "The great thing about having 5G Business Internet in the hangar is the less the techs have to worry about their connectivity, the more time they can spend focused on returning the aircraft to service safely. If they're not worrying about other things, that means I'm doing something right.", Lead Aircraft Mechanic, Jet It,Outfitted with mobile "hotspots" that support a 5G or LTE connection, Jet It repair techs are able to access key information to make repairs nearly anywhere they're needed. That wasn't the case before. "Before I had a 5G mobile hotspot, I'd have to go inside the buildings wherever the aircraft was based to access the internet, so it was very inefficient from a time standpoint," Duggins said. "Having to be inside to get a reliable or semi-reliable internet connection from the fixed-base operator, we have to wait until all the files we needed were downloaded, all the databases were downloaded, and we were effectively finished with our connection to the internet before walking out to where the aircraft was to perform the maintenance. Now, with a hotspot, I'm able to stay at the aircraft and access maintenance manuals, the OEM portals that I need to access, and get the job done fast.",, Lead Aircraft Mechanic, Jet It,According to Dr. Khan, the partnership between Verizon and Jet It is helping the growing company stick to its founding principles while scaling at an impressive rate. "With the 5G network that Verizon provides us, we're able to maintain the promise to our clients, saying that you'll have decisions at light speed," he said. "Our fleet is growing tremendously. In order for our fleet to answer demand from our owners, our mechanics need to stay busy and work efficiently. "Our clients are moving at the speed of business. Verizon has provided our employees, our staff and our flight crews with fast internet to make decisions. Time is money. At Jet It, we have a time machine, and we're able to give time back to our clients.", Vice President of Strategy, Jet It,Explore more connectivity solutions for your business,5G Business Internet is available in select areas only. Compatible equipment req'd and varies depending on set-up. Terms apply. Biz Unlimited Pro Data Device includes unlimited data; speeds reduced after a specific monthly usage threshold. 5G access requires a 5G capable device. Terms apply. Choose your country to view contact details. Manage your account or get tools and information. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
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