Can I use my fax, alarm or credit card lines on Business Digital Voice?

Fax machines require a Business Digital Voice telephone line and an analog converter (ATA) to work. Verizon Fios customers can fax unlimited pages on their Business Digital Voice line. For non-Fios customers, it is not recommended to fax more than five pages per fax. Verizon cannot guarantee your fax machine will work on a VoIP line. Credit card, alarm, fire, elevator or security lines are not supported on Business Digital Voice. You can purchase an additional copper telephone line for these purposes.

How many lines can I order at one time?

You can order up to five phone lines online with your new service. If you need more, just speak to one of our Business Solution specialists.

What equipment do I need with Business Digital Voice?

Business Digital Voice requires IP phones that work over an internet connection. These phones allow you to manage some of your Business Digital Voice features right from the phone and provide high quality calls. Verizon offers a variety of IP phones starting at $85.00 to best fit your business needs. At this time, we do not allow customers to bring their own VoIP equipment. If you do not want to purchase IP Phones, you can purchase an Analog Terminal Adapter (ATA) starting at $85.00 to use with two telephones. You plug your traditional analog phone(s) into the adapter and it will run over IP. Please note: you cannot plug IP Phones into an ATA. PBX and Key Systems are not supported on ATAs. Customers faxing on Business Digital Voice will need an ATA. Please see "Can I use my fax, alarm, or credit card lines on Business Digital Voice" for more information.

What devices are protected?

Business Mobile Secure provides mobile threat defense and mobile device management (MDM) capabilities for smartphones and tablets running Android "M" (6.0.1) or later, iOS 8 or later, or Kyocera DuraXV LTE Rugged Waterproof Flip Phone.

How will my drivers react to GPS tracking?

In most cases it depends on the reasons why you want to use it, and how you explain it to them. If you want to use it to improve the efficiency, security and safety of your business, and help mobile workers to get more done, with less paperwork and phone calls, then most employees will understand that. They'll also appreciate you're making an effort to keep the business profitable and improving their job security. If they think it's been done because you don't trust them then they may not be as welcoming.

What military discounts are available from Verizon for your business?

Business Fios Internet: U.S. active duty, veterans, retirees, cadets, National Guard, reservists and Gold Star family member-owned businesses may be able to receive a monthly discount on their Business Fios Internet as follows: $10/month off Gigabit Connection (speeds up to 940 Mbps/880 Mbps) Fios Internet (where available), with a two-year agreement, or $5/month off all other speeds (3 Mbps/1 Mbps to 500 Mbps/500 Mbps), with a two-year agreement. The applicable discount will last for as long as you maintain a qualifying Business Fios Internet service. Business Wireless: In addition, military small business owners can get a Business Unlimited plan for as low as $30/line per month. Eligible military-owned small businesses (active military members, cadets, reservists, Gold Star family members, veterans) receive a $5 monthly discount on Business Unlimited Essential, Business Unlimited and/or Business Unlimited Plus smartphone plans, up to 99 lines. Proof of military service and five line account minimum required. New line activation: smartphone purchase w/device payment agreement or BYOD required. Existing Verizon lines: device payment or month-to-month agreement required. Discount continues as long as Verizon provides and customer maintains select Business Unlimited plan at qualifying levels. $30/line/mo Business Unlimited smartphone plan. Terms apply. Offer available to business customers with up to 99 lines. Limited time offer. Business Unlimited Plans: 4G LTE unlimited data only. In times of congestion, your data may be temporarily slower than other traffic and mobile hotspot/tethering may be reduced to speeds up to 600 Kbps. Not available for machine-to-machine services. Domestic data roaming at 2G speeds, international data reduced to 2G speeds after 500 MB/day. Video streaming at SD (Business Unlimited Essential and Business Unlimited) or HD (Business Unlimited Plus). If more than 50% of your talk, text or data usage in a 60-day period is in Canada or Mexico, use of those services in those countries may be removed or limited. Discounts not available.

What is included with Business Digital Voice?

Business Digital Voice is the premier VoIP phone system that provides big business tools for small businesses, with over 45 features to help make your business more efficient, productive and mobile. We also include mobile and desktop apps so you can manage your calls and business when you are away from your desk. Multiple call forwarding options are available so you don't miss a call.

Can I bundle Fios Business Internet with voice services?

We have a number of business phone and internet deals that we can tailor to your business to help save you money. Here's how to get started. 1. See which internet and voice services are available near you. 2. Enter your address. 3. Bundle the services that work best for your business. 4. Pair one of our flexible Fios Business Internet plans with a Business Digital Voice plan. 5. Select add-ons. 6. Get more of what your business needs with TV services and more.