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Here an Essential Guide to Agency-Issued Phones and BYOD Policies
We've got some great deals going on right now exclusively for our online customers... chat now to hear more! Author: Phil Muncaster,Date modified: September 13, 2024,Mobile devices are used for nearly everything from text messages to sending emails to collecting digital evidence from a crime scene. When law enforcement uses any device, including a smartphone whether it's bring your own device (BYOD) or a agency-issued phone, they must follow the protocols set out by the for mobile device security and adhere to the CJIS MFA requirements that go into effect October 1, 2024. Access to law enforcement data from anywhere is critical for public safety agencies—and for many officers that typically involves using smartphones whether it is their own or an agency-issued phone. Typically, agency-issued phones and devices end up in the hands of commanders and administrators, while personnel in the field usually . There are advantages and disadvantages of BYOD which agencies and organizations must consider. One advantage of is that if you are a part-time, full-time or a volunteer first responder, you have the ability to use your personal device. However, it's paramount to adhere to security requirements, compliance policies, and productivity. Challenges associated with BYOD policies should be compared to the many benefits of using agency-issued phones and devices. The vast majority of public safety personnel, about , according to the Verizon Frontline 2023 Public Safety Communications Survey. These devices can be an important source of real-time mission-critical information and help enable officers to benefit from uninterrupted workflows as they transition from the field to the office. Smartphones are especially valuable for public safety personnel, like police officers who work on foot, by bicycle, motorcycle, in plainclothes or in other scenarios . The bottom line is that police officers need to be mobile to do their job effectively, which usually means they need a smartphone with its advanced features that help provide efficient public safety communications. In fact, modern smartphones can provide a range of and applications designed for first responders. This includes:,For many organizations, BYOD is a fair option when backed by a robust covering mobile security requirements such as and other CJIS requirements. Public safety, and law enforcement in particular, is a unique case because devices are frequently used in potentially life-threatening situations where communication is key. Also, because law enforcement devices are used to both store and access highly sensitive data like CJI or PII, they are likely of great value to cybercriminals and organized crime gangs. Which is why security is a top concern for law enforcement agencies. helps organizations track and manage mobile devices that are connecting to your organization's network or CJIS systems. The cloud-based platform features flexible, customer-defined policy management functions that cover a variety of settings to manage mobile devices like multifactor authentication (MFA) which is required as of CJIS security policy 2024. MDM provides administrators the capability of remotely locking or erasing the memory of a lost, stolen or compromised device. CJIS Security policy requires MDM solutions. Data leaks and ransomware are becoming more prevalent as shown in Beyond where a cybercriminal could impersonate law enforcement, other could include which deploys malicious software to block access to computers or networks in return for money, network intrusions in which a bad actor gains unauthorized access to computers and networks and more. Across all public safety agencies, , according to Verizon's Public Safety Communications Survey. When law enforcement uses any device that accesses criminal data, they must follow the protocols set out by the for mobile device security. All data that is transmitted or stored on a device must be encrypted. BYOD creates the possibility that an officer's personal phone and any personal information stored in the device, could potentially be retained as evidence and therefore subject to discovery in court proceedings. This makes BYOD a challenge for law enforcement. When it comes to a BYOD policy, public safety agencies should consider these BYOD advantages and disadvantages around :,BYOD policy security challenges include:,A BYOD policy may limit the ability to effectively manage devices, such as:,also impact public safety agencies' ability to effectively carry out their duties, for example:,Agency-issued smartphones offer enhanced security and functionality for agencies and first responders. CJIS compliance also includes being enrolled in an ) and encryption for all work-related data transmitted or stored on a device. Additionally, here are,provides voice priority for wireless public safety communications for authorized agency personnel that support critical infrastructure and emergency services during emergencies. WPS enables users to have reliable communications they need to fulfill their missions. WPS can be leveraged on both agency-issued phones and by personal devices (BYOD). In both cases, the devices have to apply through the Department of Homeland Security (DHS). The offers WPS at no additional cost to First Responders. The Verizon network was built right to support, recognize and prioritize first responders on the front line, ensuring that public safety communications receive priority. Verizon offers a for public safety customers built on America's most reliable 5G network. Verizon also offers a discount program with exclusive offers only for our First Responders. for its mission-critical solutions. A device that is and managed by the Public Safety Agency or Department. This includes smartphones, provided tablets, and other connected devices. Access to priority features, improved safety, reliability and efficiency to help provide near real-time mission critical data to first responders. This helps keep your force in compliance with CJIS security requirements. On October 1, 2024, Version 5.9.2 requires that individuals must provide at least two authentication factors (multi-factor authentication) to prove they are who they say they are. This includes any agency or persons that access criminal justice information (CJI) or criminal justice systems. Failure to comply with this new requirement may result in denial of access to FBI CJIS resources and monetary fines. is a Federal program that provides authorized cellular communications service providers to prioritize calls over wireless networks. Calls made with WPS overcome network congestion/degradation. Organizations can easily mass-subscribe select personnel via the bulk upload feature as WPS is an add-on feature to subscribed mobile devices at no cost. Verizon Frontline uses an intelligent platform that recognizes and prioritizes first responders. This feature is part of the Price Plan that Verizon offers to our customers on a agency-issued cell phone or device. to take advantage of exclusive offers for our First Responders. Verizon Frontline Benefits Program also offers WPS (a wireless voice priority service) and MBP (mobile broadband priority for data) at no additional cost to First Responders in a BYOD scenario. Multi-factor authentication (MFA) is a security control that requires a user to provide a combination of two or more different authenticators to prove you are who you say you are. Examples of authenticators are a password, a fingerprint, or a security token. These layers of protection make it more difficult for an unauthorized user to gain access to your device and or CJI. The Digital Decision, , August, 2023, page 2. Verizon Frontline, , 2023, page 4. Ibid, The Digital Decision, page 2. Ibid, pages 3 & 4. Ibid, Verizon Frontline, page 11. Ibid, The Digital Decision, page 4. Ibid. Based on more first place rankings in RootMetrics® 5G data reliability assessments of 125 metro markets, 1H 2023. Experiences may vary. Not an endorsement. Choose your country to view contact details. Manage your account or get tools and information. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. 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Learn moreBring Your Own Device (BYOD) | Switch to Verizon Business Plan
Save up to $720 when you switch and bring your compatible smartphone and number. Chat now to find out how. Have a device you love? Switch to Verizon with a compatible smartphone and existing number and get a great price on a great plan. Follow these easy steps to get your business line set up. Check to see if your device is compatible with our network. Pick the add-ons you want for each line on your plan and change them whenever you need. . Confirm your order is correct and check out. Get the essentials your business needs to stay connected with our base plan. Then add on the features and services you want. $29,Per line per month. Plus taxes, fees and Economic Adjustment Charge. Price includes $5 savings per month per line when you sign up online or by phone for both Auto Pay with your bank account or Verizon Business Mastercard and paper-free billing. Your $5 discount will be applied each month as long as paper-free billing stays active and Auto Pay is used to pay your VZ bill. When you bring your phone and number. Select My Biz plan and 2-year agreement required. 5 lines at $10/line per month for 24 months. 2 yr agmt & auto pay & paper free billing req'd. Keep your team connected wherever you do business with the right mobile solutions. Gain access to the Verizon network with devices from a third-party seller, another phone carrier or a manufacturer. Switch to Verizon and get $720 off My Biz Plan when you bring your smartphone and number. When you switch to Verizon, you can . That way, you won't need to share a new number with your
business contacts. Don't worry about a long-term contract commitment when you choose a new line with a month-to-month agreement and Business Unlimited Plus 5G or Unlimited Pro 5G plan. Bring a variety of compatible smartphones for a seamless switch when you select your Business Unlimited 5G plan. To bring your own device (BYOD) to Verizon from a third-party seller, retailer, manufacturer or from another carrier (e.g. T-Mobile, AT&T, etc.). There, you'll check your device's compatibility, set up your number, choose a plan and set up your payment method. Note: You must be the or to add a new line of service to an existing Verizon account. If you're the or , you can in My Business. To bring your device to Verizon, you need to know the Device ID (IMEI, MEID and/or ESN). Here's how to find your device ID:,Dial *#06# to find your Device ID (IMEI), or follow the instructions below. Yes, if your device is compatible with the Verizon mobile network, you can bring it over from another carrier (e.g. AT&T, T-Mobile, etc.). . Note: To check compatibility, you need the device ID. To find your device ID, on your device go to:You can bring smartphones, tablets, laptops and hotspots that you bought from a third-party seller (e.g. Best Buy, Amazon, etc.), another phone carrier (e.g. AT&T, T-Mobile, etc.)
or even a manufacturer. To be eligible for BYOD to Verizon, your device must be unlocked and its hardware and software must be compatible with our mobile network. Yes, when you bring an eSIM or dual SIM device from another carrier, keep in mind:,Some carriers lock their devices. A locked device will only work on that carrier's network. If your carrier has locked your device, you need to contact them to have them unlock the device (if compatible). After the carrier has unlocked the device, it can take up to 24 hours before you can activate your device with Verizon. Learn how toYou may be able to bring your mobile number along when you bring your device to Verizon. You can select this option and provide account details in the compatibility check and checkout process. Note: When you're bringing a phone number to Verizon, don't cancel your service with your other carrier until we've activated your new line. Call sales,Chat with us,Have us contact you,Already have an account?,These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent AllowedWe use technologies to collect and share information about your use of our site. By continuing, you agree to the use of these capabilities for a better experience and other purposes. Learn more in our .
Learn moreHow Message Archiving Rules Should Inform Mobile Device Policies
Author: Shane Schick,Date published: August 8, 2025,The commercial and consumer have changed how people share information. But for the financial services sector, while technology may have changed, the requirement to comply with regulations such as message archiving rules has not. The SEC regulations require financial companies to securely archive all business communications related to certain regulated activities. Many finance employees have been using their own phones, known as Bring Your Own Device (BYOD) to communicate and send text messages to exchange sensitive information. This practice is placing financial services companies at risk of non-compliance and subject to heavy fines. Each company establishes its own record retention policy that defines rules that addresses what information needs to be retained, under what circumstances a record is to be made, when that record is to be accessible and how long the record should be archived. Given changing trends in communications tools and solutions, workplace location, and employee , it is understandable why some companies decided to adopt the BYOD policy, where employees use their personally owned devices to connect to their company's corporate network and access company data and sensitive information. Organizations need to pair their desire for increased collaboration, production and efficiency through mobile devices with a communications policy that avoids the risks of noncompliance. Unlike BYOD programs, which allow employees greater freedom to use personal apps and messaging tools, provide IT with increased security and control to protect sensitive information. This includes the ability to configure devices based on business and regulatory requirements and to enroll them in a mobile device management (MDM) platform. That means employees aren't able to bypass security protocols and communicate in ways they shouldn't. It also helps to capture data properly to meet message archiving requirements. Some possible benefits from adopting a corporate-liable approach may include:,The IT department, rather than the employee, is responsible for keeping customer, company or employee data out of the wrong hands when devices are lost or stolen. Business continuity is less likely to be impacted as IT can back up devices in the event they break down. Corporate-liable devices can help boost productivity as they're more easily integrated with back-end systems and apps that ensure they perform as expected. IT management can also ensure employees are kept on the latest versions of the apps they need. Whether your organization is ready to adopt corporate-liable programs or wants to continue offering BYOD, they can by creating basic best practices. A few examples are:,Learn more about how to they need to stay productive while keeping your data protected. Call sales,Chat with us,Have us contact you,Get updates,Already have an account?,* Required,The information provided will be used in accordance with our terms set out in our . Please confirm you have read and understood this Notice,Verizon may wish to contact you in the future concerning its products and/or services. If you would like to receive these communications from Verizon, indicate by selecting from the dropdown menu below. Please note that you can unsubscribe or update your preferences at any time. By submitting the form, you are agreeing to receive insights, reports and other information from Verizon and affiliated companies in accordance with our . California residents can view our California Privacy Notice .
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