Impact of ai on business devices
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How EverWash is Improving Car Wash Technology with Wireless Business Internet
Learn how EverWash is utilizing Verizon's wireless business internet to improve car wash technology for owners and helping them deliver a positive customer experience.
Penske Uses Verizon Connectivity Solutions to Power High-tech Mobile Repair Units Business
Verizon connectivity solutions help Penske Transportation Solution keep trucks on the roads and deliveries on time. This is Enterprise Intelligence.
Fixed Wireless Access for K-12 Schools Success Story Business
Learn how Rock Island Milan School District teamed up with Verizon to deploy a fixed wireless solution for students during the pandemic.
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The Impact of AI on Building Customer Loyalty Business
The impact of AI on building customer loyalty,Author: Nick Reese,One of the most effective ways to increase revenue is by building customer loyalty. That's because the longer your customer remains your customer, the greater their lifetime value will be, making customer retention a prime opportunity for your next artificial intelligence (AI) initiative. What is customer loyalty?,Loyalty defines the strength of your customer relationships. High-loyalty customers can have a higher average spend and can have more repeat purchases than low-loyalty customers. For example, research has shown loyalty program customers . Not only that, but loyal customers are often your biggest fans; these are the customers that tag your brand on social media, use your hashtags, and tell their friends about your products. In some cases, a loyal customer can be than a new customer who makes a single purchase, which means the more loyal customers you have—and the more loyal they are—the better. While customer acquisition is important, improving loyalty can have a significant impact on your bottom line results, which can justify making it a key marketing initiative. While they are related, customer loyalty is different than customer retention:,By building customer loyalty, you'll often see a positive impact on your churn rate, which mitigates lost revenue. However, customer loyalty also has the ability to drive business growth through larger cart sizes, more cross-sell opportunities, and increased word-of-mouth, making it an important focus in its own right. Building customer loyalty with AI,Artificial intelligence can help you uncover the customer insights required to turn your customers into fans. By using data to improve how you , you can deliver the exceptional customer service required to differentiate your brand in the eyes of consumers. AI is able to leverage data generated by customers interacting with your business to unlock new insights into how they think and what they value from the products and services you provide. By analyzing customers' shopping, searching, and browsing history on your site, wish lists, sales, marketing engagement metrics, customer support chat logs, and more, AI can build a sophisticated model that can . Using this information, you can then do three things:,In addition to increasing your customer understanding, AI can deliver personalized recommendations that help you improve customer experiences. By making every micro-moment of the customer experience personalized to each customer, you can deliver the right offer or interaction at the right moment across the customer journey and delight your customers. Examples of AI-powered customer loyalty use cases,Here are some of the ways organizations can use AI to help with building customer loyalty:,Leveraging AI to create personalized customer experiences lets you create the seamless, fast and personalized connections required when building customer loyalty at scale. Learn how Verizon can help you with artificial intelligence. Choose your country to view contact details. Manage your account or get tools and information. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
Learn more2023 Outlook: 4 Trends Impacting Enterprise Success Business
We've got some great deals going on right now exclusively for our online customers... chat now to hear more! 2023 outlook: 4 trends impacting enterprise success,Author: Nick Reese,The business uncertainty of recent years will continue in 2023, making unpredictability the one thing all enterprises can rely on. By understanding the impact of the following four key trends, you can be better positioned to overcome the risks of continued disruption. 1. Talent remains tight,The workforce shortage will continue in 2023, despite the risk of recession, thanks to continued low unemployment. As a result, employers need to continue adapting their business to make it easier to attract and retain talent. One way employers can stand out is by offering remote or hybrid work arrangements. With some employers eager to return to 100% in-office work, businesses that offer remote or hybrid work can use this valuable incentive to lure away staff who would rather work from home. Not only does this help attract talent, but it can help retain them: Employees who don't lower engagement, higher burnout rates and a greater desire to quit. To facilitate a remote or hybrid workplace, enterprises must give employees the tools and technology required to work effectively. Providing employees with powerful mobile devices, 5G connectivity and collaboration solutions like unified communications helps them stay connected with customers and colleagues from the location they choose. 2. Strengthening a weak supply chain,Thanks to the last few years, enterprises are now well-versed in managing the global supply chain challenges that can impact pricing, delivery and the consumer experience. In 2023, enterprises can take what they've learned to create the supply chain resilience required to help reduce their overall risk. By closely examining each link of their supply chain, enterprises can identify opportunities to strengthen operations by finding alternative or additional vendors, especially for aspects of the supply chain that over-rely on a single country. In addition, enterprises can leverage data to gain enhanced, near real-time visibility into all aspects of their supply chain, including transportation, manufacturing and logistics. By incorporating technology like , the (IoT), (MEC) and artificial intelligence (AI), enterprises can gain the end-to-end visibility required to improve forecasts and identify issues before they become major disruptions. 3. Leveraging automation to drive innovation,In order to improve product delivery, efficiency and revenue, enterprises will explore automation with renewed urgency in 2023. This will lead to more organizations exploring an Industry 4.0 approach that connects data across machines, people and devices to intelligent platforms. By integrating near real-time intelligence from manufacturing facilities, warehouses, business departments and customer inputs, enterprises can use automation to reduce errors and increase their operational speed. In addition, automation helps put the right data in front of business users faster, so they can make data-driven decisions about demand drivers, customer sentiment changes or unexpected moves by competitors. Enterprises need to connect their siloed data sources so automated processes can make the most out of their business data. 5G, , MEC and more all have a critical role to play in powering the platforms that turn data into insights and action. 4. Combating ransomware remains a top priority,One of the most significant risks to any enterprise's business isn't a competitor, but ransomware. All it takes is for one employee to click one fraudulent link to execute ransomware that can take a business offline for hours or days. And it's only getting worse: According to Verizon's 2022 Data Breach Investigations Report (DBIR), , which is a 13% year-over-year increase. Because nearly 4 out of 5 breaches are attributable to organized crime syndicates focused on financial gain, cyber criminals are increasingly targeting enterprises with deep pockets that can't afford to have data and devices locked up in an attack. And with the total cost of a breach approximately seven times higher than the extortion request, even an unsuccessful attack is costly. In 2023, enterprises will need to harden their security posture, especially in the wake of employees and the network becoming even more distributed. In addition to using technology to protect systems against ransomware attacks, enterprises can focus on (including table top exercises and simulations) and training employees to identify and avoid ransomware attacks. 2023 is the Year of the Intelligent Enterprise,The more you can incorporate data, intelligence, automation and innovation, the more you can build a smarter, more agile enterprise capable of thriving regardless of the business environment you face. Verizon is here to help organizations digitally transform by delivering what we call Enterprise Intelligence. Leveraging technology to capture and deliver an end-to-end vision of your organization in near real-time, Verizon's solutions help you adopt AI, machine learning, IoT and more. Power the modern workforce, strengthen your supply chain, incorporate automation, and protect the organization's IT with powerful solutions that help you drive better business outcomes in 2023 and beyond. Learn more about . If you'd like to receive new articles, solutions briefs, whitepapers and more—just let us know. . * Indicates a required field. We will follow up from your contact request using the information provided. Choose your country to view contact details. Manage your account or get tools and information. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
Learn moreHow AI In Retail Can Help Personalize Customer Experiences Business
AI in retail: Helping retail sales reps provide personalized customer experiences,Author: Mark Stone,Artificial intelligence (AI) is surging in popularity and use cases globally across countless industries. The retail sector, in particular, is one industry where an impact. AI in the global retail market is between 2022 and 2030, underscoring the potential this advanced technology has to impact retail operations. So what is the future of artificial intelligence in retail, and how can it help drive more sales and better customer experiences across the industry?,What retail sales-related tasks can AI most effectively handle?,Currently, AI in retail excels at handling repetitive and easily automated tasks like checking stock inventories and allowing customers to scan and pay for their items without a staff member. AI can also help answer customer queries, whether they are frequently asked or more difficult questions. For example, if a customer comes to the store with a photo of an item they like, AI—backed by powerful machine learning technology—can identify the product and potentially recommend similar products that may be available for purchase. At a more strategic level, AI makes it easier to access and analyze data to make . Businesses can optimize pricing strategy by factoring in consumer demand, competitive products and seasonal trends. The future of artificial intelligence in retail will likely see more efficient supply chain management as factors such as buying trends, historical sales, and location are analyzed to better predict customer demand. Shopping behavior and consumer interests,There are several fascinating trends in AI retail that can help companies better understand their customers' behavior and interests. One example is used in contact centers that can help quickly identify returning customers (for customers that have opted-in to the use of voice recognition) vs. newcomers. This allows sales teams to take a different approach to customer service and helps stores gain a better grasp on retention rates. Another example is , which uses a combination of cameras and computer vision to gain insight into how often specific products are picked up, which ones are typically returned, where customers go after returning a particular item, and how people flow through the store so that product placements adjustments can be made to improve that flow. How can AI help facilitate retail sales?,Here are some of the ways AI in retail can help drive sales:,The future of AI in retail,AI also allows customers to better understand their own preferences and interests. For example, with AI-enhanced dressing rooms and mirrors, customers could choose to see what an outfit will look like and make suggestions on alternative products or colors based on prior customer preferences without trying on the clothing. The combination of for retailers and increased convenience for consumers is driving increased demand for the virtual dressing room market, which is expected to more than . Similar technology exists for other retail operations, such as AI-enhanced augmented reality, where customers can see how furniture options will look in their homes without having to leave the store. As shoppers get more familiar with using technology in-store, demand for this technology will likely be a key feature of the future of AI in retail. Learn more about how identify previous shopping behavior and customer interests to facilitate sales. Choose your country to view contact details. Manage your account or get tools and information. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
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Verizon Small Business Digital Ready - Making Impact Across the Country
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IBM and Verizon Business to collaborate on 5G and AI solutions at the Enterprise Edge
Verizon and IBM to work together on 5G and MEC co-innovation. The first solutions to be aimed at helping improve industrial quality, availability and performance.
Surging fuel costs, inflation impacting fleets - Verizon Business report
Companies are looking to GPS fleet tracking to help meet customer demands, offset rising costs and protect against accidents, according to Verizon Connect 2023 Fleet Technology Trends Report
Verizon Business teams with Deloitte to expand 5G and mobile edge computing applications
Verizon Business and Deloitte are building an extended ecosystem for 5G and mobile edge computing (MEC) solutions aimed at manufacturing and retail.
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