What are real time response systems

Real Time Response System is built to a Criminal Justice Information (CJI) supported solution that integrates large amounts of data from multiple sources, such as computer-aided dispatch, video sensors, record management systems, and third-party databases. It compiles data and provides city agencies with a consolidated, accurate and real-time view of the city.

As a Verizon hosted and managed solution, Real Time Response System gives you easy access to tools you need to respond to incidents--not only when there's a crisis, but also during daily operations. The decision-support solution integrates information from multiple independent systems into one view to help you with threat management, manage events and deliver an effective response.

Similar to vehicle tracking, an asset tracking system is designed to help you streamline managing and monitoring your powered and non-powered equipment with near real-time asset data. You can easily locate your physical assets, like trailers, heavy equipment and more, on a live map alongside your vehicles.

Our Automated Retail solutions are securely connected to your back-end systems through Verizon Wireless M2M technology. Our machines let customers purchase products and services on the spot, and they provide valuable purchase and inventory data. You can easily change messaging or prices in near-real time.

Knowledge Assist uses AI to empower your contact center agents with accurate, relevant information in real time. It blends highly crafted responses, integrates to relevant data sources, and reads internal and external websites and documents to create an evolving knowledge base that assembles the most relevant information.

Fleet tracking is a management system that uses GPS to monitor the activity of tracked assets (vehicles, workers, equipment). It is often referred to as vehicle tracking or AVL. The fleet is generally a collection of land-based assets such as cars, trucks, field workers and equipment (powered and unpowered e.g. trailers). Fleet tracking uses telematics technology to collect data from a fleet of assets. This data is normally collected in near real time (actively) so it is more useful for fleet managers, who use the data to make strategic decisions about operations (which vehicle should I dispatch to a new job, where is the nearest crane, how many generators do we have in the yard, has my lone worker returned from the jobsite etc).

The Verizon Intelligent Lighting platform converts LED fixtures into sensor-equipped smart devices that capture and transmit data in near real time. So you get full control over all lights, insights into the state of your lighting infrastructure, and access to an array of lighting applications and services.

Live Agent, delivered via software as a service, uses web real-time communications - on your website, mobile app or popular messaging apps -to enable your agents to engage with customers over chat, voice, and one or two-way video conversations via the internet. Integrate it with the agent desktop or use stand-alone.