What Verizon services do I need to purchase Business Internet Security solutions?

To purchase any of the Business Internet Security solutions you need to have an active, qualified Wireless Business Internet Plan or Fios Business Internet Plan to be eligible for the service.

What is Web Acceleration?

Powered by one of the world's largest, seamlessly connected global IP networks, Web Acceleration is a network-agnostic CDN solution with massive capacity and stringent security. Using advanced caching and acceleration strategies, it delivers lightning-fast delivery of your customers' web content. These capabilities combine to make Web Acceleration ideal for high-traffic applications, such as: - E-commerce - Online banking - Software updates - Social media feeds - Video streaming

What hardware and software does TechTeam for Internet cover?

TechTeam for Internet covers a wide variety of hardware and software problems that are not covered by Verizon's standard technical support. Below is an illustrative list, which is both subject to change and subject to exclusions or qualifications set forth in the terms of service. Hardware - Computing devices including, but not limited to, laptops, desktops and tablets - Office equipment including, but not limited to, printers, faxes, peripherals and AV equipment - IoT devices including, but not limited to, cameras, thermostats, locks and lighting - Mobile devices including, but not limited to, tablets and smartphones - Network devices including, but not limited to, modems and wireless routers (excluding Verizon - - Fios routers and all other Fios or Verizon Branded equipment) Software - Productivity software including, but not limited to, Office 365, G-Suite or Google Workspace and iWork - Collaboration software including, but not limited to, Jive, Workplace, Slack, Atlassian, BlueJeans and Zoom - Operating systems including, but not limited to, Chrome OS, Mac OS, Windows and iOS - Cloud storage solutions including, but not limited to, Dropbox, OneDrive and Box - Point of sale solutions including, but not limited to, Clover and Square - Web Services including, but not limited to, Wix, GoDaddy and AWS - Security solutions including, but not limited to, McAfee, Sophos and Norton - Other common business solutions including, but not limited to, Intuit

What are Contact Center Edge Solutions?

Get end-to-end support to prepare, deploy, manage and maintain CPE when you rely on Edge solutions. We provide the right mix of equipment and site services to roll out advanced communications network and devices for a flat monthly fee—helping you avoid upfront capital expenses and allowing you to focus on strategic initiatives.

How does Live Agent work?

Live Agent, delivered via software as a service, uses web real-time communications - on your website, mobile app or popular messaging apps -to enable your agents to engage with customers over chat, voice, and one or two-way video conversations via the internet. Integrate it with the agent desktop or use stand-alone.

What is Network Based IVR?

A service that tightly couples signaling and functionality from our Advanced Toll Free and IP networks to deliver the intelligent routing and call treatment required by today's contact centers. Providing automated attendant treatment and routing for inbound calls using customer inputs and network functionality, IVR enables callers to reach the right resource the first time or to be transferred without having to make a new call.

What is Verizon Care?

Verizon Care is an equipment maintenance service that provides advanced parts replacement with on-site repair support. Maintenance plans cover your network by sending replacement parts when you need them. Concierge-level service supports your organization at every step, from installation to daily management. This gives you an efficient and cost effective way to update and manage your equipment.

How does IP Contact Center work?

Our comprehensive IP Contact Center service gives you all the usage-based features you need, and the tools to make near-real time changes quickly and efficiently. VoIP Inbound options include local to global calling with domestic toll-free and local services as well as international inbound that can be layered with dozens of advanced features to fit the needs of your business. Network Manager puts you in control by helping you make quick changes to your calling plans and follow your business in near real time. In addition, you can extract near real-time traffic management reporting so you can have your finger on the pulse of your callers.

advanced website security services

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CWMA Wireline - Security Services

Verizon has invested in an ITIL based Program Management Office (PMO) dedicated to support all ITT72 Eligible Entities, as well as, providing enhanced support for our critical Public Safety Customers. View key information about the Commonwealth of Massachusetts ITT72 Contract No. 555593 along with specific reference materials and documents. Verizon Application Vulnerability Scanning is an accurate, complete and cost-effective web application vulnerability management solution. The service delivers the visibility, flexibility, and control that organizations need to manage website security and prevent web attacks. It is delivered using a Software-as-a-Service (SaaS) model that has been designed from the beginning to scale massively to support the largest enterprises and offer compelling business efficiencies to control overall cost of ownership of web applications. Application Vulnerability Scanning is a web-based application service hosted by Verizon to provide customers with the ability to assess their internal and external web sites for vulnerabilities and to provide remediation information to proactively and efficiently fix those vulnerabilities. Refer to for additional details along with rates and charges. Please contact your account manager or for more information. Services and/or features are not available in all countries/locations, and may be procured from in-country providers in select countries. We continue to expand our service availability around the world. Please consult your Verizon Business representative for service availability. Online Compliance Program and Co-Managed Vulnerability Management Service Have Reached End-of-Sale. As of March 15, 2013, these services will be grandfathered and no new orders will be accepted. In our ongoing commitment to simplify our products, policies, and processes, important changes are being made to our Online Compliance Program (OCP) and Co-Managed Vulnerability Management Service (Co-Managed VM). As of March 15, 2013, OCP and Co-Managed VM will be grandfathered and no new orders will be accepted for these services. This end-of-sale announcement has no immediate impact on existing OCP and Co-Managed VM customers and ongoing support for these customers will be communicated in the coming weeks. Effective immediately, Vulnerability Scanning Services (QualysGuard) should be the product of choice for all new OCP and VM sales opportunities. A robust vulnerability management solution through Verizon's resale of QualysGuard Scanning Services, this service automates the process of vulnerability management and policy compliance across the enterprise, providing:,Refer to for additional details along with rates and charges. Please contact your account manager or for more information. Services and/or features are not available in all countries/locations, and may be procured from in-country providers in select countries. We continue to expand our service availability around the world. Please consult your Verizon Business representative for service availability. Verizon's DOS Defense (ProQuest) service is a cloud-based Distributed Denial of Service (DDoS) protection service that provides customers the ability to detect and divert potentially malicious DoS and DDoS traffic away from their network, thus allowing them to ensure the availability of their Internet resources for legitimate users. DOS Defense (ProQuest) is composed of two service types:,With DOS Defense customers can benefit from:,Refer to for additional details along with rates and charges. Please contact your account manager or for more information. Services and/or features are not available in all countries/locations, and may be procured from in-country providers in select countries. We continue to expand our service availability around the world. Please consult your Verizon Business representative for service availability. Verizon Managed Email Content service, utilizing Skeptic™ technology, powered by MessageLabs, acts as a customer's first and strongest line of defense against viruses, spam, and unwanted e-mail content. By scanning e-mail at the network level, Managed Email Content can eliminate security threats before they reach their intended destination. And because Managed Email Content requires no additional hardware or software, it ensures 100-percent virus protection without the need for upgrades or patches. Managed Email Content offers customers four solutions:,Refer to for additional details along with rates and charges. Please contact your account manager or for more information. Services and/or features are not available in all countries/locations, and may be procured from in-country providers in select countries. We continue to expand our service availability around the world. Please consult your Verizon Business representative for service availability. The Verizon Fraud Management (VFM) service is designed to review high volumes of medical claims transactions to identify specific healthcare provider and patient behavior patterns that have a negative impact on program expenditures and costs. The patterns can include undesirable behaviors such as payment fraud, propensities for higher utilization frequencies, and large monetary transactions aggregated over time. Refer to for additional details along with rates and charges. Please contact your account manager or for more information. Services and/or features are not available in all countries/locations, and may be procured from in-country providers in select countries. We continue to expand our service availability around the world. Please consult your Verizon Business representative for service availability. Firewallservices provide monitoring activities including the processing of firewall logs in real time to identify potential security threats. It measures availability and health of the firewall and escalates security and health incidents to initiate remediation. Management activities include troubleshooting and maintenance of the software configuration and rule set. Application Level Firewall - Can only be sold together with Application Vulnerability Scanning Application Level Firewalls help protects web applications from attacks that aim to exploit vulnerabilities in business critical applications. Threats against the web infrastructure are monitored and escalated in real time for immediate action. The service provides software updates and implements policies that improve threat protection. Proxy Server Proxy Servers processes client's web requests per a defined security policy. The device is located between the customer's internal network and the internet gateway, and the service forwards the requests to the Internet or denies them. The proxy server provides policy enforcement, user tracking, and caching capabilities. The following modules can be added as plug-ins: anti-virus, anti-spam, and content screening. Router (Non Standard Offering - Requires Product Council Approval) Router service forwards IP packets and provides connectivity internally and externally with other enterprise networks or the Internet. Service is Limited to Monitoring only. Monitoring and Management requires Product Council approval. Network Switch (Non Standard Offering - Requires Product Council Approval) The service monitors the switch logs for security events and escalates health and security incidents. Service is Limited to Monitoring only. Monitoring and Management requires Product Council approval. VPNManages SSL or IP Sec devices which are used to establish, manage, monitor, and terminate VPN tunnels according to a customer defined policy. Network Intrusion Detection (NIDS)/Prevention (NIPS) System NIPS/NIDS monitors the alerts generated from NIDS/ NIPS sensors located on the LAN segment behind the corporate firewall. Suspicious or malicious traffic can generate alerts and be allowed to pass through or be dropped according to the security policy. The monitoring service analyses the NIDS/NIPS security alerts and performs filtering, classification and correlation to prioritize and escalate security incidents. The signatures of the NIPS/NIDS sensors are kept up to date to maintain a strong security posture. NIDS external sensors are located in front of an Internet facing firewall. The availability of health of the sensor is monitored, alerts are stored, but it does not generate or escalate incidents. Host Intrusion Detection (HIDS)/Prevention (HIPS) SystemsManaged HIDS/HIPS can be installed on servers and clients to operate at the host level to identify and deny potentially malicious activity. Policies can be unique or grouped together and customer specific thresholds are defined. Two types of escalation services are available: full escalation and threshold escalation:,Unified Threat Management (UTM) or Security Appliance UTM monitors and manages multiple security functions such as Firewall, VPN, IPS, Content Filtering and AV/AS through one device. The service operates in the same manner as the individual security devices. Email Security Gateway (replaces Gateway Anti-Virus)Email Security Gateway includes anti-virus filter and e-mail encryption functionality. An anti-spam plug-in is available as an option. Content ScreeningContent Screening is deployed at the Internet Gateway of the network via an appliance or software. It includes scanning and processing of web, e-mail and IM traffic to detect inappropriate content and information leakage defined by the security policy. Log Monitoring and Management (Replaces Application Log Monitoring and Management)Log Monitoring and Management provides automated and centralized collection, current and historical analysis, comprehensive reporting, secure archiving, and retrieval of logs sourced from operating systems, web servers, database servers, and specific windows applications such as AD, DNS, DHCP. Load BalancersEncryption and decryption of SSL sessions for secure web applications can be terminated on the load balancer instead of the web server. Load balancers provide an additional layer of security since Internet clients will not directly connect to the end applications, and may have security-specific functionalities like web application and regular firewalling. Endpoint SecurityEndpoint Security solutions provide several combined protection mechanisms directly to the desktop/laptop using centrally managed endpoint agents. The protection mechanisms can provide services such as anti-virus, anti-spam, personal firewall, encryption or mechanisms which control whether or not peripheral devices can be connected to the endpoint (e.g. printers or USB-sticks). An Endpoint Policy Manager collects security logs from the various endpoint agents and manages centrally common enforced policies. Advanced Threat ProtectionAdvanced Threat Protection leverages Verizon threat intelligence and FireEye's Web Security, Email Security, Malware Protection Cloud and Central Management System to:,Advanced Threat Protection services based on FireEye devices will help to protect customers against advanced persistent cyber threats. Verizon will monitor specifically for traces of activity of malware that are linked to advanced persistent threats and will provide in-depth knowledge of threat intelligence. The devices will reside inside the perimeter to detect and block indicators of compromise. Customers will benefit from Verizon's highly experienced and knowledgeable team of security experts and will receive security incidents with actionable intelligence. File Integrity and Policy Compliance MonitoringFile Integrity and Policy Compliance Monitoring tools are used by organizations to provide configuration control that combines file integrity monitoring with comprehensive compliance policy management to protect, detect, and correct IT systems throughout the enterprise. Refer to for additional details along with rates and charges. Please contact your account manager or for more information. Services and/or features are not available in all countries/locations, and may be procured from in-country providers in select countries. We continue to expand our service availability around the world. Please consult your Verizon Business representative for service availability. Managed Web Content acts as a customer's first and strongest line of defense against viruses, spyware, and unwanted web content. By scanning Internet traffic at the network level, Managed Web Content can eliminate security threats before they reach their intended destination. Because Managed Web Content requires no additional hardware or software, it ensures web protection at a low total cost of ownership, without the need for maintenance, upgrades, or patches. Refer to for additional details along with rates and charges. Please contact your account manager or for more information. Services and/or features are not available in all countries/locations, and may be procured from in-country providers in select countries. We continue to expand our service availability around the world. Please consult your Verizon Business representative for service availability. Contact your Account Manager for more Details,When security threats arise, fast response is critical, not only to containing risk and stopping unwanted activity, but also to protecting sensitive data and preserving evidence. Often, the competency and speed with which an event is handled can make as many headlines as the event itself. The best defended businesses are those that prepare for the unexpected and are supported by professionals who can react quickly, in the face of the worst. With the Verizon Rapid Response Retainer service, you have access to the right expertise - when you need it the most. Rapid Response Retainer customers benefit from:,Trust us to hit the ground running if a security threat affects your organization, because the proficiency with which you respond to threats can affect the level of your customers' confidence and trust. Refer to for additional details along with rates and charges. Please contact your account manager or for more information. Services and/or features are not available in all countries/locations, and may be procured from in-country providers in select countries. We continue to expand our service availability around the world. Please consult your Verizon Business representative for service availability. The Verizon Security Management Program (SMP) is a programmatic information security assessment program that validates an organization's security posture against a set of ISO 27002-based security controls. SMP helps organizations reduce IT risks, facilitate compliance efforts, and improve overall security posture by leveraging existing investments in people, processes, and technologies. Customers can demonstrate their commitment to information security by earning and displaying Verizon certifications. SMP will:,SMP is a:,Refer to for additional details along with rates and charges. Please contact your account manager or for more information. Services and/or features are not available in all countries/locations, and may be procured from in-country providers in select countries. We continue to expand our service availability around the world. Please consult your Verizon Business representative for service availability.

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Advanced Security Operations Center (SOC) Services

Access a highly skilled team of security analysts to help monitor and alert your organization to potential threats. Combine your security team with our experienced SOC and security incident and event management (SIEM) experts. Get solutions tailored to your unique requirements with the flexibility to change as your needs change. Gain 24/7 access to monitoring, extensive global threat visibility and expert analysis. Help monitor potential threats with a tailored security service. Help secure your system with accurate threat assessment data. Using Verizon's SOC has allowed FUJIFILM to address incidents that could become threats if left alone. Today's threat landscape is shifting. Get the latest updates on real-world breaches and help safeguard your organization from cybersecurity attacks. Learn how to get to the root of your payment security strategy to better address PCI DSS v4.0 compliance requirements. Learn about the latest mobile security threats and how to help protect your organization. A managed SIEM provides:,An advanced SOC provides:,Call sales,Chat with us,Have us contact you,Already have an account?

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Advanced Security Operations Center (SOC)

Get alerts and pinpoint attacks with Advanced Security Operations Center (SOC) Services. Help monitor potential threats with an Advanced SOC expertise, intelligence and a tailored managed security service. Our skilled SOC analysts—which may include onsite resources—work directly with your own security teams. Tailored to your needs, our SOC analysts monitor and analyze security events in your environment, alerting you to potential security incidents and helping provide you with information you need to better protect your systems. Eyes-on-glass near real-time security monitoring, detection, threat analysis and escalation as needed. Analyzes, researches and helps resolve complex and escalated alerts and incidents. Focuses on specific tasks like use case customization, refinement, tuning and more. Providing additional support as needed. You can choose to add more resources to your service as you expand your data collection and logging. Additionally, you can choose to manage your own security information and event management (SIEM) platform or we can manage it for you. Enhance your view of the overall threat landscape with four different types of cyberthreat intelligence. Concentrates on the risks and implications associated with threats in the context of your business environment. Provides insights into the capabilities and intentions of potential adversaries. Supports planning and execution of daily security activities by providing threat indicators to help enable proactive threat hunting. Provides technical indicators of detected attack IPs, malware hashes, phishing domains and other potential threats. Our Advanced SOC analysts leverage leading-edge tools in our security technology stack to maximize our ability to help detect potential threats to your business. Security orchestration, automation and response (SOAR)-driven incident handling helps enable faster detection, response and mitigation. Assists with incident, change and asset management. Take advantage of our scalable correlation, log collection, log storage and orchestration capabilities. Leverage Verizon-managed endpoint detection and response services,Leverage our array of additional multivendor security tools. Combine your security team with our onsite, designated, skilled and seasoned SOC experts. Broaden and deepen your visibility with your data sources and our global threat intelligence, SIEM expertise and extensive technology stack. Get alerts to imminent threats to your organization from our highly skilled security analysts that consistently monitor your environment. As a fully customizable SOC service built to your needs, you can get more flexibility than traditional standardized product and solution bundles. We provide upfront implementation and tuning services for your SIEM based on our rule sets that are customized to your environment, as well as continuous tuning. We leverage both your security operations and intelligence capabilities and our security operations and intelligence capabilities. Assigned security and engineering resources designated to you throughout the life cycle of the service. As we monitor your environment, we alert you to potential threats, including curated daily threat intelligence feeds. If you want to augment your security further, Advanced SOC can be supplemented with our Cyber Security Incident Response Team (CSIRT) and Rapid Response Retainer services. We offer a tiered pricing model based on your desired business outcome of average volume of monthly alert monitoring. Proven SOC services,years of security experienceraw logs analyzed annually,Security Operations Centers (SOCs) worldwide1,Today's threat landscape is shifting. Get the latest updates on real-world breaches and help safeguard your organization from cybersecurity attacks. Learn about this major remote code execution vulnerability, as well as possible mitigation steps and recommendations from our Threat Research Advisory Center. Gain critical insights into the current mobile threat landscape, and tips from security experts on how to help protect your organization. Help close security gaps with 24/7 cybersecurity expertise. Help secure your system with accurate threat assessment data. Some of the most common challenges organizations face when trying to run a SOC include:,An effective SOC strategy needs to include:,An advanced SOC solution should include the following characteristics:,Call sales,Chat with us,Have us contact you,Already have an account?,These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. 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Fujifilm Group deploys Verizon Business Group’s Advanced Security Operations Center

Verizon Business is supporting Japan’s FUJIFILM Holdings and its subsidiaries strengthen its global cybersecurity monitoring and cyber intelligence capabilities.

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