new phone line

You can order up to five phone lines online with your new service. If you need more, just speak to one of our Business Solution specialists.

Yes, you can order a plain line by speaking to one of our Business Solution specialists.

Fax machines require a Business Digital Voice telephone line and an analog converter (ATA) to work. Verizon Fios customers can fax unlimited pages on their Business Digital Voice line. For non-Fios customers, it is not recommended to fax more than five pages per fax. Verizon cannot guarantee your fax machine will work on a VoIP line. Credit card, alarm, fire, elevator or security lines are not supported on Business Digital Voice. You can purchase an additional copper telephone line for these purposes.

Business Digital Voice requires IP phones that work over an internet connection. These phones allow you to manage some of your Business Digital Voice features right from the phone and provide high quality calls. Verizon offers a variety of IP phones starting at $85.00 to best fit your business needs. At this time, we do not allow customers to bring their own VoIP equipment. If you do not want to purchase IP Phones, you can purchase an Analog Terminal Adapter (ATA) starting at $85.00 to use with two telephones. You plug your traditional analog phone(s) into the adapter and it will run over IP. Please note: you cannot plug IP Phones into an ATA. PBX and Key Systems are not supported on ATAs. Customers faxing on Business Digital Voice will need an ATA. Please see "Can I use my fax, alarm, or credit card lines on Business Digital Voice" for more information.

For new Verizon customers, coverage begins immediately after you've accepted the Verizon Terms of Service. However, a 30-day waiting period is required for existing phone customers.

When you switch phone companies, you will have the option of keeping your current standard phone number.

We work hard to make our software nice to look at, user friendly and focused on helping you get stuff done. When you join us we guide you every step of the way with our new user onboarding program and access to lots of training guides if you need them. We also have local support teams who can assist you, either over the phone or via email. Yes, it's powerful software with lots of features but it's also designed to be quick and easy to use for anyone who just likes to 'get in and drive.'

Here's the deal. Businesses receive a monthly discount with both a qualified Fios Business Internet plan and a Verizon Wireless Business Unlimited Plan. Discount amount depends on the Fios Internet speed tier and Wireless Business Unlimited Plan purchased. Discount fulfilled as a credit of $40/mo or $20/mo each to your Fios and Verizon Wireless bills, for a total monthly credit of $80 or $40. $80/mo discount. Available with Fios Internet Gigabit Connection (speeds up to 940/880 Mbps) + at least 1 line with a Business Unlimited Pro plan (eligible smartphone required, device payment purchase or bring your own). $40/mo discount. Available with select Fios Internet speed tiers + at least 1 line with any Business Unlimited plan (eligible smartphone required, device payment purchase or bring your own). For existing customers. Existing customers are eligible with a Fios Business Internet plan upgrade or a Business Unlimited plan upgrade or a new line, as applicable. For new customers. Also, if you're new to Verizon and order both services for the first time, you can qualify for a $100 one time credit.