Incident Response & Investigation

Put Verizon’s extensive incident response expertise and global threat intelligence to work as part of your cyberdefense to help accelerate response, minimize damage and speed recovery.

  • React. Respond. Recover.

    Breaches happen. But effective preparation and response means you can recover faster. Our worldwide presence of more than 230 investigators, forensics lab technicians, intelligence analysts and support personnel conduct approximately 700 engagements per year, including some of the largest breaches on record. Put that expertise to work for your organization and help protect your assets, reputation and bottom line. 

  • Our products and tools

  • Rapid Response Retainer   

    Get access to the expertise and tools you need to prepare for and respond to cyberattacks. A customized, proactive incident response agreement, Rapid Response Retainer helps mitigate risk, augment cybersecurity personnel and control costs. Having a retainer in place will speed containment and response, mitigate the destruction and theft of data, preserve evidence, and protect your organization’s reputation.

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  • Mitigate risk.

    Quickly activate forward-deployed agreements, processes and technologies to minimize your time to contain and recover from a breach.

  • Augment your personnel.

    Access a cadre of investigators, forensics lab technicians, intelligence analysts and support personnel to support your incident response needs before, during and after an attack.

  • Incident Response Planning   

    Develop an incident response plan that anticipates challenges, amplifies effectiveness and streamlines your decision-making processes. Our global network and extensive technology partnerships give us strategic and tactical cyberintelligence that few can match—and that we can put to work for you.

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  • Response coordination

    Identify gaps in your plan, define stakeholder roles, establish processes and increase executive awareness.

  • Continuous improvement

    Test your plan against actual breach situations to highlight critical gaps in your system and provide a basis for improvement and investment.

  • Data Breach & Cyber Incident Investigation   

    Data Breach and Cyber Incident Investigation helps you minimize the time to contain a breach and accelerate recovery in your time of need, whether on demand or on retainer.

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  • Threat visibility

    Identify gaps in your plan, define stakeholder roles, establish processes and increase executive awareness.

  • Contextualized analysis

    Get classification and analysis of security incidents to help identify malicious reconnaissance, attack patterns and potential data exfiltration throughout your network environment..

  • Post Incident Support   

    Confidently manage future exposure with essential post-cyberincident activity. Our team of post-incident support experts help you manage concluding activities around after-action assessments, legal team support and response plan adjustments. 

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  • Recovery validation

    Gain increased confidence from third-party incident recovery validation of specific cyberincidents or general response-policy limitations.

  • Legal support

    Manage financial, legal, regulatory or brand exposure from a cyberbreach with professional preservation of evidence, expert testimony or e-discovery support.

  • Product finder   

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Verizon is named a leader by 2022 Omdia Universe for Global IT Security Services.

Verizon is recognized as a leader in the latest Omdia Universe Global IT Security Services Universe Report. Market Leaders offer the most comprehensive, well-integrated, end-to-end cybersecurity solutions available globally. Leaders also have above-average customer experience scores.


    • 2023 Data Breach Investigations Report

      Strengthen your organization’s understanding and awareness of cybersecurity. Read our detailed analysis of 16,000+ security incidents from around the world.

      Read the report
    • 2022 Mobile
      Security Index

      Gain critical mobile security insights from our in-depth survey and analysis of 632 mobile security professionals around the world—to help protect your business from today’s mobile security threats.

      Read the report
  • IDC MarketScape: Worldwide Incident Readiness Services 2021 Vendor Assessment

    This IDC study presents a vendor assessment of vendors offering incident readiness services through the IDC MarketScape model. 
    Learn more
  • 2019 Verizon Incident Preparedness and Response Report

    Dive into our data-based, scenario-driven approach to optimizing your incident response plan.

    Read the report
  • Security assessment tool

    Get your free and personalized security rating to see how your cybersecurity measures up.

    Try out the tool
  • Executive Breach Simulation

    Cyberattacks are a reality. Find out if your team is ready with a simulation designed to test your response plan.

    Read the fact sheet

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