Benefits of cloud-based business phone systems
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Choosing the Best Small Business Phone System
Get smart about small business phone systems. The first personal point of contact a potential customer has with you might be through the phone. So it's important that you provide a positive and professional experience. And it's not enough to make do with personal phones. If you really want to make your business ready to compete and meet customer demands, you need a dedicated small-business phone system. There are lots of options out there, but many are geared toward businesses with hundreds of employees and multiple locations. While small businesses need to provide the same high-quality interactions as larger businesses, they have smaller budgets. It can feel like a tall order, but it's important that you make the right choice for your business. To help you evaluate your options, here's a brief look at what to consider in today's business phone systems, some common choices for small and medium-sized businesses ( SMBs), and why a Voice over Internet Protocol (VoIP) solution might be the best fit for you. What to look for in a small business phone system,No two business phone systems are the same. There are many options out there to choose from—and often there are huge differences between the quality and capabilities in each. You need a small business phone system that helps advance your specific business goals. Here are a few basics to consider when evaluating small business phone systems:,Take stock of what you have—and what you need. Do you need a solution that only uses desk phones, are you fully mobile or are you a mixture of both? And if you're only using desk phones now, do you have plans to integrate mobile in the future? The system you choose should address your immediate needs, but also be right for where you hope to take your business in the future. Along those same lines of making sure the equipment will be right for your business in the future, you'll want to make sure the phone system you choose will easily grow with you as you want to add new lines. Only you know what your budget is, so you'll want to make sure you choose a solution that fits within it. But it's not enough to just look at the upfront costs of a business phone solution; you'll want to look at the monthly fees and long-term maintenance costs to make sure that you are getting the right value for your investment. With so many advanced calling features available, you'll want to look for the ones that align best with the way you work. If you field a lot of customer calls, you may want a solution that offers a virtual receptionist. If you have field teams working with office-based teams, then you could probably benefit from a solution that makes it possible to easily share screens. Just make sure the business phone system meets all of your needs. If you're a small business with limited IT resources and expertise, you want to make sure that the small-business phone system you choose will be easy for you to deploy, maintain and manage. And if you do run into issues, will you have access to the support you need to get things fixed?,What is a business phone system?,Different than a home phone system, a business phone system is built to:,There are two basic types of networks that you can use to operate your business phone system:,Types of business phone systems for small businessesA landline is what you'd most commonly call plain old telephone service (POTS). If you are looking for a straightforward system that lets you make and receive calls and requires no additional training to use, a POTS system might be worth considering.But for budget-conscious SMBs, the costs for landlines can escalate quickly. In addition to installation costs, there are monthly service fees per line, new-line fees, long-distance fees and more. And because landlines are physically connected by wires, they don't allow for any flexibility; if you want to answer the phone, you must be by the phone, wherever it is plugged in. For growing businesses, flexibility could be the key to growth, so landlines might be too restrictive an option. However, there are limitations to this option. The quality and reliability of your calls is totally dependent on the quality and reliability of your service provider's network. Plus, your provider will have complete control over managing the system, which could make it more difficult for you to customize an experience that's best for your business. While there are pros and cons to each of these options, we think that most small businesses could benefit from a VoIP business phone system. Why VoIP is a versatile option,Not only is VoIP a good first step to creating a more modern business, it also addresses many of the common concerns for growing businesses. First of all, VoIP is budget-friendly. Because it uses public internet, you can get all the calling capabilities you need, without the additional costs of a private network. And as far as equipment goes, you can purchase VoIP phones if your budget allows, or if it doesn't, there are adaptors that can be used to modify your existing phones. Or you could leverage your business computers and employees' mobile devices. When it comes to flexibility, it doesn't get much better than VoIP. You can build your VoIP system using any combination of desk phones, computers and mobile devices. And it's easy to add new lines as needed, so when your business is ready to grow, your VoIP solution scales with you. Your customers keep you in business, so it's important that you be there when they call. But what happens when there's a power outage or other emergency situation? Because it's cloud-based, it's easy for your VoIP service provider to redirect calls to a backup number in the event of a service outage, which can help reduce downtime and keep your business operating as usual. And those are just some of the benefits you could enjoy by choosing VoIP as your business phone system. The full range of advantages depends on the VoIP solution you choose. A solution like Verizon is designed to address many of the concerns of small businesses. If you're looking to improve the user and caller experience, Business Digital Voice comes with more than 30 advanced calling features, such as automatic call forwarding, voicemail to email, seamless call transfer and more. If you're primarily looking for something that's easy to use and manage, Business Digital Voice has a simple app and online dashboard that gives you intuitive control over call management. Whatever your specific goals for your business, the phone system you choose will serve as the foundation to get you where you want to be. It's a big decision, and one that should not be taken lightly. But once you understand your needs—and your options—you'll be able to make the right call when it comes to selecting your small-business phone system. Create better customer experiences with VoIP,Give your customers what they want—and then some—with a VoIP system that lets you:,* Business Digital Voice is available in select areas of nine states and the District of Columbia. Tell us about your business, then meet with our professionals to ask questions, get advice, or obtain a quote. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
Learn moreThe Benefits of Cloud Infrastructure for Your SMB Business
We've got some great deals going on right now exclusively for our online customers... chat now to hear more! What are the benefits of cloud infrastructure for SMBs?,Author: Kevin Casey,No matter what size your business is, applications to support your objectives have never been more important and the network that they run on has to be there to support them. As technologies such as and use cases for become more widely available to small and medium businesses (SMBs), understanding what cloud networking is, the benefits of cloud infrastructure and how to harness the cloud can help SMBs to centralize and simplify network management and unlock new business opportunities. What is cloud networking?,Cloud networking relies on using resources that are hosted in a public or private cloud platform that are managed centrally in-house or by a service provider, and are available on demand. Network as a Service (NaaS) is one form of cloud networking, where the service provider creates a solution that is a combination of network services that can be easily purchased and used by a business, be it large or small. Making the right investment in technology,Whether it's , or , 5G is helping to create all sorts of new business opportunities. Research suggests that SMB leaders are already that comes from investing in the right networking technology:,How do you modernize your network and ensure you're ready to capitalize on the revolutionary opportunities these next-generation technologies will create?,The advantages of the Network as a Service model for SMBs,Most SMB leaders are laser-focused on their core businesses—their customers, their employees, their local and national markets. There are not enough hours in the day to be thinking about your network or other core IT services, even though you know it's important. Moreover, typically, there is not a huge IT team to help—if any at all. This is where Network as a Service can help. It continues to enable access to modern software and infrastructure in a cost-effective manner, while not requiring an enterprise-sized IT staff to support it. Cloud application and platform technologies and the concept of delivering these as a service have already delivered many business improvements, including email, business software and productivity apps. Now, the benefits of Network as a Service have arrived. The model delivers network infrastructure and services using a subscription model, similar to cloud-based software, known as Software-as-a Service (SaaS), you likely already use. Among other benefits, the NaaS approach gives SMBs access to a wide range of cutting-edge technologies and services in a far more cost-effective manner than would be possible if you built and managed your own network from the ground up. Five reasons for SMBs to adopt the Network as a Service model,There are numerous advantages to adopting a NaaS solution for your network. Here are five fundamental benefits for SMBs. 1. Cost efficiencies,One of the primary benefits of cloud infrastructure in general is that it can deliver incredible computing power in a pay-for-what-you-use model, making it financially feasible for businesses of all sizes. Cloud essentially has an equalizing impact on enterprise technology, and this is also true for the network. You can deploy a cutting-edge network on a subscription or operating expenditures (OPEX) model that is right-sized for your business—instead of having to buy, implement and maintain all that infrastructure yourself, which almost invariably requires a much more expensive investment up front that is often prohibitive for smaller companies. 2. Time savings,This also means you can deploy and maintain a network much faster. You'll be leveraging cutting-edge network infrastructure and services that the underlying network provider has already built instead of setting everything up yourself. 3. Maximum expertise,Similarly, the NaaS model gives you access to world-leading knowledge and experience from experts that live and breathe networking. You can stay focused on your business and leverage the industry know-how of trusted experts to guide your network transformation. 4. Scalability and flexibility,NaaS is far more future-proof for growing, evolving SMBs. A NaaS can scale up (or down) as your business grows and its unique needs change over time. 5. Innovation catalyst,One of the most impactful long-term benefits of cloud infrastructure is that it is a means rather than an end. By helping you to efficiently modernize your network, the NaaS approach facilitates further innovations in customer experience, employee engagement, new applications and more. Your ROI compounds as your network continues to power new opportunities for your business. Network transformation is critical to success in the digital future. Partnering with a recognized leader in networking solutions can give you access to the benefits of cloud infrastructure with assured service quality, reliability and security. Learn more about how Verizon's . If you'd like to receive new articles, solutions briefs, whitepapers and more—just let us know. . * Indicates a required field. We will follow up from your contact request using the information provided. Choose your country to view contact details. Manage your account or get tools and information. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
Learn moreThe Benefits of Cloud Computing in Manufacturing Business
What are the benefits of cloud computing in manufacturing?,Author: Heidi Vella,Date revised: March 28, 2024,Today's highly dynamic and distributed manufacturing sector requires a modern and agile network infrastructure. Cloud manufacturing and (NaaS) solutions could be the right fit for your business. So what are the benefits of cloud computing in general?,The benefits of cloud computing,Cloud manufacturing as a concept helps eliminate the need for complex on-premises computer systems. The use of cloud computing in manufacturing, along with NaaS, will better support the adoption of technological advances, such as 3D printing, blockchain, . This is apt for a sector amid a flux of innovation. Cloud computing and the Network as a Service model,NaaS provides a flexible, programmable, scalable, and reliable modern network framework that can support the most demanding dynamic applications and advanced technologies while connecting users, devices and partners to public clouds and private data centers globally. Its cloud-centric services offer greater flexibility and customization than conventional hardwired infrastructure. Many changes typically can be implemented through software, not hardware, in a managed or co-managed model. This means IT teams can make many network policy changes on-demand with scalable bandwidth options in a fraction of the time. have enabled hyper-converged infrastructures, hybrid clouds, SD-WAN, digital customer experiences and security services that continue to evolve, making it difficult for manufacturers to know where to invest and what to maintain. This is where NaaS for cloud manufacturing is ideal. The benefits of cloud computing and the Network as a Service model is that it's delivered with subscription-based billing that minimizes large, upfront CAPEX costs. This is what makes Network as a Service inherently more agile, scalable and fitting when it comes to technology adoption than traditional, hardware-based networks; customers simply purchase more capacity and services, as needed, instead of spending costly resources on fixed hardware-based services. This gives flexibility and peace of mind knowing you can scale up or down your networking capacity or change services as quickly as needed. The benefits of cloud computing in manufacturing,Ultimately, the use of cloud computing in manufacturing allows enterprises to more easily tailor software and networking needs to meet their specific challenges and ambitions by optimizing IT infrastructure. At a high level, the benefits of cloud computing and NaaS include the following:,Scalability,As cloud computing and NaaS include more flexible and virtualized services they can more easily grow or contract in line with your business needs. Not requiring large investments in hardware infrastructures and proprietary-based services means it can quickly and seamlessly be deployed and typically can be incorporated with either public or private cloud resources. This helps quickly build synergies across the business and can support faster technology and innovation adoption. Flexibility and customization,Cloud computing with NaaS can make possible for any size company because they can pay for network services that fit their organization and not be burdened with huge upfront infrastructure costs. The research shows that innovation pays off: According to a , companies that fail to tackle digital transformation are seeing profits erode by as much as 5.1%, compared with industry peers.,Cloud manufacturing use cases,From automation to better data analysis, the use of cloud computing in manufacturing with NaaS can support several transformative use cases for manufacturers. Improve your data use,Cloud computing and NaaS help leaders make the most of the digital factory floor by gathering and analyzing data faster. Cloud computing can support data captured from edge devices, such as , that are used to manage and sensors deployed on the shop floor. The data can be processed, from anywhere, to run remote computer simulations or through analytics software for insights. This process ultimately makes data more accessible and prevents it from ending up in unhelpful silos, resulting in managers who understand their operations better and can therefore bring in factory floor improvements and innovations faster. Automate your ERP,Cloud-supported enterprise resource planning (ERP) can help companies parts of the production process. For example, cloud-based software can manage and track inputs such as order intake, sales and price to adjust their production line planning accordingly and enact the changes autonomously. This will also automatically update inventory levels, supply and demand data for the raw materials needed to make products, adapting orders as needed. Worker load is greatly reduced and supply and demand forecasting are more accurately managed. Innovate your maintenance approach,With so many sensors now affordably deployed on the factory floor, , which directly tracks an asset's health, status, and performance in real time, is becoming more commonplace. Cloud-based predictive maintenance can enable remote monitoring of asset conditions, which can either be outsourced or managed by remote team members. But when it comes to hands-on maintenance, the data can be easily shared with onsite staff maintenance crews through innovations such as augmented reality (AR), meaning they have the data not just at their fingertips but in front of their eyes, all while seeking remote assistance from expert crews located elsewhere. The future of cloud manufacturing,The manufacturing industry is in an exciting place because of recent innovations and, as outlined above, there are many benefits of cloud computing in manufacturing. At the same time, with everything changing so rapidly, it can be hard to know what technology to keep and what to transform. Working with a trusted partner can help you revolutionize your organization with a and identify the best use of cloud computing in manufacturing. Learn more about how Verizon can help build a with cloud manufacturing. If you'd like to receive new articles, solutions briefs, whitepapers and more—just let us know. Choose your country to view contact details. Manage your account or get tools and information. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
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